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Accord Highland Hotel Ooty

#2 of 71 Hotels in Ooty
Certificate of Excellence
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4 / 278, Doddabetta Junction | Kotagiri Road, Ooty 643001, India
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group call 918939856405
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Accord Highland Hotel Ooty
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435 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (181)
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Secunderabad, India
Level Contributor
4 reviews
5 of 5 stars Reviewed yesterday NEW

We were a group of 35 peoples and it was a get together meet and after several visits to many hotels we sticked onto highland only for the reason that we were promised that we will have a great stay and will just say wow when checking out by their person in charge mr.arun and there was no one bit... More 

Was this review helpful? Yes
Chennai (Madras), India
5 of 5 stars Reviewed 4 days ago NEW

Recently stayed in this property and i would say a complete mesmerising location. If you are looking for a place to revitalise your sense and cut yourself from the regular activities, this is the best place to visit. All the staffs are very friendly and helpful. The location of this property is very nice and the view from the playground... More 

Was this review helpful? Yes
highlandooty, Front Office Manager at Accord Highland Hotel Ooty, responded to this review

Dear Guest, Greetings from Highland Hotel Ooty! Thank you for taking time to share your pleasurable experience with us on this leading travel community. We are delighted to receive your kind feedback about our mesmerizing location that helped you in rejuvenating yourself. Indeed, our hotel offers the perfect getaway, far from the hustle and bustle of city life. Our associates... More 

Arusha, Tanzania
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The rooms are spacious and hotel is on a really good location. The staff at the reception is not at all welcoming and the service is really bad. Food is fine up to a level and the wifi is really really poor. Only thing you enjoy is the game room in which you can pass your time. I would suggest... More 

Was this review helpful? Yes
highlandooty, Front Office Manager at Accord Highland Hotel Ooty, responded to this review

Dear Guest, Warm greetings from Accord Highland Hotel Ooty! Thank you for sharing your experience with us on this platform. We are happy to know that you found the well-appointed rooms at our hotel to your liking. As for the location, it has been picked to give you easy access to all the important areas in the city. Besides, it... More 

Lucknow, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Staff was very co operative. Rooms were hygienic. Excellent location with various indoor and outdoor activities. We had an infant with us and the staff was very helpful in handling the infant. Enjoyed our stay.

Was this review helpful? Yes
highlandooty, Front Office Manager at Accord Highland Hotel Ooty, responded to this review

Dear Guest, Warm greetings from Accord Highland Hotel Ooty! Thank you for sharing your wonderful experience with us and awarding us with perfect ratings on all aspects of our hospitality! At Accord Highland Hotel Ooty, we take pride in our warm hospitality and don’t mind going that extra mile if it can make the stay of our guests comfortable and... More 

Bengaluru (Bangalore), India
5 of 5 stars Reviewed 1 week ago NEW

We visited this place this month and after reading the reviews in tripadvisor we went there with an expectation and to the reality we felt our expectations failed as it was more than that and especially the care they take for their guests is exceptional and we enjoyed every bit of our stay..the activity area was well organised and kids... More 

Was this review helpful? Yes
highlandooty, Front Office Manager at Accord Highland Hotel Ooty, responded to this review

Dear Guest, Warm greetings from Accord Highland Hotel Ooty! We feel elated to learn that we managed to exceed your expectations and make it a memorable trip for your family and you. At Accord Highland Hotel Ooty, our foremost concern is the well being of our guests and our services and hospitality reflect that. Besides we are aware that when... More 

New Delhi, India
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

I have been to many places and hotels, but this by far has been the best hotel I have visited in terms of service. Not only is the staff friendly and courteous, they treat their guest impeccably. I would specially like to thank Mr. Mani (Manager) restaurant for specially arranging breakfast for us at 7 AM in the morning.

Was this review helpful? Yes
highlandooty, Front Office Manager at Accord Highland Hotel Ooty, responded to this review

Dear Guest, Greetings from Highland Hotel Ooty! We are pleased to receive the kind feedback for your pleasant experience at our hotel. It is nice to know that our best in class services enhanced your stay with us. Our associates are trained to serve you with excellence. Your appreciation of the services rendered by our manager at Pergola is nice... More 

1 review
4 of 5 stars Reviewed 1 week ago

Had been to this property last week for 3 nights. The experience was wonderful. We checked in late at night by around 9:30 pm. Check-in and check-out was smooth The view from my room was fantastic. Pros Nice location Cooperative staff Comfortable rooms Clean Con Poor internet. The first day Internet was totally out of service. The next 2 days,... More 

Was this review helpful? Yes
highlandooty, Front Office Manager at Accord Highland Hotel Ooty, responded to this review

Dear Guest, Thank you for sharing your memorable experience at Highland Hotel Ooty on this forum. We welcome your kind praise for our excellent service standards and beautiful location that added value to your stay. Your satisfaction with our associates’ efforts and comfy rooms are appreciated. At our hotel, achieving complete guest satisfaction is what inspires us and we are... More 

Bengaluru (Bangalore), India
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Decent place to park yourself for a few days. The staff is courteous and helpful. The rooms were pretty spacious and clean. Hot water is available through the day. This hotel does not have lifts so plan accordingly. There options for breakfast are the standard but very good. The lunch/dinner has both buffet and a-la-carte options. Quality of food is... More 

Was this review helpful? Yes
highlandooty, Front Office Manager at Accord Highland Hotel Ooty, responded to this review

Dear Guest, Thank you for taking time to share your feedback at Highland Hotel Ooty on this forum. It is nice to know that our excellent service standards were at par with your expectations. We are pleased to receive your compliments for our associates’ efficiency in catering to your requirements round the clock. Your satisfaction with our spacious rooms and... More 

common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

To start with Was a plan made one year back and booked almost 5 months back. As how every body has - fear of hygiene of the stay was looming large. Price was so competitive,it increased our fear if there would be a compromise. We were doing ooty trip after almost 10 years and dreamed everyday of this trip. To... More 

Was this review helpful? Yes 1
highlandooty, Front Office Manager at Accord Highland Hotel Ooty, responded to this review

Dear Guest, Greetings from Highland Hotel Ooty! Thank you for sharing your valuable feedback with us on this forum. We are delighted to know that we were able to prove ourselves and stand at par with your expectations. It feels great when we get to know that our guests were served well and our hospitality ensured that your stay was... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

I Had been here along with my wife which was a surprise to celebrate my birthday and the chef as well as the staff was really courteous and even at the odd hours of my wife asking for a cake and flowers,they arranged it immediately and had delivered it to my room at 00:00Hrs. The food was really delicious and... More 

Was this review helpful? Yes
highlandooty, Front Office Manager at Accord Highland Hotel Ooty, responded to this review

Dear Guest, Wish you a warm welcome to Highland Hotel Ooty! It is heartening to receive your kind appreciation for our flawless services round the clock that made your birthday celebration a grand success. We are pleased to know that our chef and the team in the kitchen were at par with your expectations in terms of surprising your taste... More 

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