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Orchid Inn

#4-C, Coonoor Road | The Nilgiris, Ooty 643001, India
Orchid Inn
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38 reviews from our community

Traveler rating
    3
    13
    7
    8
    7
See reviews for
18
12
1
2
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Bengaluru (Bangalore), India
1 review
1 of 5 stars Reviewed 1 week ago

It's a totally worst experience regarding the hotel.Starting from the service offered in their website and by call.... 1. Ample Car Parking Facilities - not at all,only a small space infront of the hotel 2.24 Hours Pressurized Hot & Cold Water - you'll get only in the morning till 9am 3. Spacious & Well Furnished Rooms - worst furnished rooms,switch... More 

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Mumbai
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

1. Room was dirty, tea table, side table, carpet were too dirty. 2. Water glass, jug were not usable state 3. Breakfast was included in tariff, but was not provided to us. Gave reason that chef was on leave 4. Blankets were dirty

Review collected in partnership with Cleartrip

Was this review helpful? Yes 3

Travelers are raving about these Ooty hotels

Senior Contributor
32 reviews 32 reviews
8 hotel reviews
66 helpful votes 66 helpful votes
1 of 5 stars Reviewed March 1, 2015

Though we stayed here January 2012 but just remembered to put a review as recently we went through similar ordeal and don't want other travelers to go through the same. Trip Advisor didn't have option to enter date traveled before April 2014 so have mentioned that but actual travel period was Jan 2012. We Booked this place online based on... More 

Was this review helpful? Yes 6
OOTYORCHID, Owner at Orchid Inn, responded to this review

Dear sir GREETINGS FROM ORCHID INN, OOTY You say u have stayed in our hotel in 2012. But suddenly remembered to write a review in 2015. We thank you for remembering us and although you have tried to malign our hotel's reputation, we thank you for your review. Our hotel consists of 25 rooms and there is ample car parking... More 

Bengaluru (Bangalore), India
2 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 16, 2015 via mobile

I booked the hotel through goibibo. Called the hotel and confirmed.Staff gave a very good happy response. I just asked himan idea to sightsee ooty for 2 days. He briefed me covering all good places, including train trip to cunoor. THe 4 bedded rooms i booked were very spacious, clean and neat. Location is not too far from bus stand.... More 

Was this review helpful? Yes 5
OOTYORCHID, Owner at Orchid Inn, responded to this review

Dear sir GREETINGS FROM ORCHID INN, OOTY We thank for taking your time to write a review in your busy schedule. We, at Orchid Inn, try to give our best service to all the guests. As you mentioned our hotel is situated not far from the main placees like bus stop, railway station and other places of tourist attraction. Thank... More 

Bengaluru (Bangalore), India
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 3, 2015

I stayed in this hotel with my family members....It was a nice, well cleaned and maintained hotel on a good location.Rooms are spacious and comfortable.Food quality good although service was slow.Staff need to be proactive.Every hotel offering n providing various packages/facilities to their clients but what make the difference is the service given by it's staff during the stay !

Was this review helpful? Yes 5
OOTYORCHID, Owner at Orchid Inn, responded to this review

Dear sir GREETINGS FROM ORCHID INN, OOTY We thank you wholeheartedly for giving your review about our hotel As mentioned by you all our rooms are spacious and are neat clean. Our hotel is situated on the arterial Ooty-Coonoor highway and as mentioned is situated in a good location. We thank you for mentioning that the food quality is good.... More 

Erode, India
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 27, 2014

I was booked 2 rooms in this hotel ( Oct 23 - Oct 25) Only 5 staff was maintain was entire hotel Service was very poor ( Terrible) I was booked breakfast and dinner ( Very very limited food they serve) we wait more than 1 hour for breakfast, they serve only idly and Dosa Rooms was very dirty I... More 

Was this review helpful? Yes 1
OOTYORCHID, Owner at Orchid Inn, responded to this review

Dear sir GREETINGS FROM ORCHID INN, OOTY We thank you for giving your review about your stay with us. We are saddened to note that there are only 5 staff to manage this hotel. But on the contrary there are about 20 staff in our hotel. All the rooms are spacious and maintained in a clean and neat manner and... More 

Kerala
1 review
4 of 5 stars Reviewed October 8, 2014

Very good location and comfortable stay, also its nice experience with the people. ........................................................................................................................................................

Review collected in partnership with Cleartrip

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OOTYORCHID, Owner at Orchid Inn, responded to this review

Dear sir GREETINGS FROM ORCHID INN, OOTY We thank you for giving your valuable review in your busy schedule. As mentioned by you in a nutshell, our hotel is well situated on the main highway, and we always give our best service to all our guests. Hope you will be back with us as our esteemed guest. More 

1 review
1 of 5 stars Reviewed October 6, 2014

I was stayed there for 1st and 2nd Oct and had booked 3 double bed rooms. I will give 1 out of 5 to these hotel. Rooms and Bathrooms were very dirty, No towels etc. given and when asked then Used towels were given. Very bad behavior from hotel guys they were not accepting any complaint. Limited option in Food,... More 

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OOTYORCHID, Owner at Orchid Inn, responded to this review

Dear sir GREETINGS FROM ORCHID INN, OOTY We have noted with concern that your stay with us was not comfortable. Our rooms are spacious and well maintained and the rooms are fitted with spacious bathrooms. We prove clean bedsheets, and towels to all our guests. We also noted with concern that the service was not good. We will take a... More 

Calcutta, West Bengal, India
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 6, 2014

The hotel service is the worst and the facilities that are promised are not fulfilled. They do not have facility of providing mineral water, you have to buy on your own. It is said that breakfast and dinner are complimentary but it is within specified amount which was not stated earlier. The rooms and bathroom were not clean. Basic things... More 

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OOTYORCHID, Owner at Orchid Inn, responded to this review

Dear sir, GREETINGS FROM ORCHID INN, OOTY We thank you very much for taking your time to write a review about the stay in our hotel. We at Orchid Inn, always endeavour to give the best service to our guests. Our rooms are truly spacious and are maintained neat and clean. Our bathrooms are also very spacious and we provide... More 

Bangalore, India
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 16, 2014

I booked two rooms in this hotel last week. over all stay was good. Pros: 1) 1Km from charring cross 2) Decent north Indian food 3) Fast room service 4) polite staff 5) Value for money Cons 1) Average Rooms 2) need to improve cleanliness of rooms

Review collected in partnership with Cleartrip

Was this review helpful? Yes
OOTYORCHID, Owner at Orchid Inn, responded to this review

Dear sir, GREETINGS FROM ORCHID INN,OOTY We thank you for giving your review about Orchid Inn, Ooty. Orchid Inn is situated in a good location and is easily reachable and is not far from the main places of tourist attraction. All the rooms are spacious and are maintained neat and clean. We provide running hot water for four hours in... More 

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