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Orchid Inn

#4-C, Coonoor Road | The Nilgiris, Ooty 643001, India
Orchid Inn
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39 reviews from our community

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Traveler rating
    3
    13
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    8
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Fort Resolution, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 21, 2015

It was a horrible experience.the 2 rooms that we tried were filthy,carpet was torn at few spots and some cigarette burns were evident on it,there ws a lingering stale smell in the room and the towels and beddingwere stinking as well.one of our luggage bag with some clothes and cosmetics stored Ina polythene placed over our 3 suit cases was... More 

Was this review helpful? Yes 1
OOTYORCHID, Owner at Orchid Inn, responded to this review

Dear sir, thank you for your great review. More 

Bengaluru (Bangalore), India
1 review
1 of 5 stars Reviewed May 14, 2015

It's a totally worst experience regarding the hotel.Starting from the service offered in their website and by call.... 1. Ample Car Parking Facilities - not at all,only a small space infront of the hotel 2.24 Hours Pressurized Hot & Cold Water - you'll get only in the morning till 9am 3. Spacious & Well Furnished Rooms - worst furnished rooms,switch... More 

Was this review helpful? Yes
OOTYORCHID, Owner at Orchid Inn, responded to this review

Dear sir GREETINGS FROM ORCHID INN, OOTY We thank you for taking your time in your busy schedule to write the review. We, at Orchid Inn, always take care to give the best service to all the guests. Most of the guest go satisfied and come back again. We are sorry to note that you were not satisfied. Hope to... More 

Travelers are raving about these Ooty hotels

Mumbai
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 5, 2015

1. Room was dirty, tea table, side table, carpet were too dirty. 2. Water glass, jug were not usable state 3. Breakfast was included in tariff, but was not provided to us. Gave reason that chef was on leave 4. Blankets were dirty

Review collected in partnership with Cleartrip

Was this review helpful? Yes 3
OOTYORCHID, Owner at Orchid Inn, responded to this review

Dear sir GREETINGS FROM ORCHID INN, OOTY We have received your review and thank you for the same. Hope to improve our services in the future. Kindly note that most of our guests are satisfied with our services. More 

Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
1 of 5 stars Reviewed March 1, 2015

Though we stayed here January 2012 but just remembered to put a review as recently we went through similar ordeal and don't want other travelers to go through the same. Trip Advisor didn't have option to enter date traveled before April 2014 so have mentioned that but actual travel period was Jan 2012. We Booked this place online based on... More 

Was this review helpful? Yes 6
OOTYORCHID, Owner at Orchid Inn, responded to this review

Dear sir GREETINGS FROM ORCHID INN, OOTY You say u have stayed in our hotel in 2012. But suddenly remembered to write a review in 2015. We thank you for remembering us and although you have tried to malign our hotel's reputation, we thank you for your review. Our hotel consists of 25 rooms and there is ample car parking... More 

Bengaluru (Bangalore), India
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 16, 2015 via mobile

I booked the hotel through goibibo. Called the hotel and confirmed.Staff gave a very good happy response. I just asked himan idea to sightsee ooty for 2 days. He briefed me covering all good places, including train trip to cunoor. THe 4 bedded rooms i booked were very spacious, clean and neat. Location is not too far from bus stand.... More 

Was this review helpful? Yes 5
OOTYORCHID, Owner at Orchid Inn, responded to this review

Dear sir GREETINGS FROM ORCHID INN, OOTY We thank for taking your time to write a review in your busy schedule. We, at Orchid Inn, try to give our best service to all the guests. As you mentioned our hotel is situated not far from the main placees like bus stop, railway station and other places of tourist attraction. Thank... More 

Bengaluru (Bangalore), India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed January 3, 2015

I stayed in this hotel with my family members....It was a nice, well cleaned and maintained hotel on a good location.Rooms are spacious and comfortable.Food quality good although service was slow.Staff need to be proactive.Every hotel offering n providing various packages/facilities to their clients but what make the difference is the service given by it's staff during the stay !

Was this review helpful? Yes 5
OOTYORCHID, Owner at Orchid Inn, responded to this review

Dear sir GREETINGS FROM ORCHID INN, OOTY We thank you wholeheartedly for giving your review about our hotel As mentioned by you all our rooms are spacious and are neat clean. Our hotel is situated on the arterial Ooty-Coonoor highway and as mentioned is situated in a good location. We thank you for mentioning that the food quality is good.... More 

Erode, India
1 review
1 of 5 stars Reviewed October 27, 2014

I was booked 2 rooms in this hotel ( Oct 23 - Oct 25) Only 5 staff was maintain was entire hotel Service was very poor ( Terrible) I was booked breakfast and dinner ( Very very limited food they serve) we wait more than 1 hour for breakfast, they serve only idly and Dosa Rooms was very dirty I... More 

Was this review helpful? Yes
OOTYORCHID, Owner at Orchid Inn, responded to this review

Dear sir GREETINGS FROM ORCHID INN, OOTY We thank you for giving your review about your stay with us. We are saddened to note that there are only 5 staff to manage this hotel. But on the contrary there are about 20 staff in our hotel. All the rooms are spacious and maintained in a clean and neat manner and... More 

Kerala
1 review
4 of 5 stars Reviewed October 8, 2014

Very good location and comfortable stay, also its nice experience with the people. ........................................................................................................................................................

Review collected in partnership with Cleartrip

Was this review helpful? Yes
OOTYORCHID, Owner at Orchid Inn, responded to this review

Dear sir GREETINGS FROM ORCHID INN, OOTY We thank you for giving your valuable review in your busy schedule. As mentioned by you in a nutshell, our hotel is well situated on the main highway, and we always give our best service to all our guests. Hope you will be back with us as our esteemed guest. More 

1 review
1 of 5 stars Reviewed October 6, 2014

I was stayed there for 1st and 2nd Oct and had booked 3 double bed rooms. I will give 1 out of 5 to these hotel. Rooms and Bathrooms were very dirty, No towels etc. given and when asked then Used towels were given. Very bad behavior from hotel guys they were not accepting any complaint. Limited option in Food,... More 

Was this review helpful? Yes
OOTYORCHID, Owner at Orchid Inn, responded to this review

Dear sir GREETINGS FROM ORCHID INN, OOTY We have noted with concern that your stay with us was not comfortable. Our rooms are spacious and well maintained and the rooms are fitted with spacious bathrooms. We prove clean bedsheets, and towels to all our guests. We also noted with concern that the service was not good. We will take a... More 

Calcutta, West Bengal, India
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed October 6, 2014

The hotel service is the worst and the facilities that are promised are not fulfilled. They do not have facility of providing mineral water, you have to buy on your own. It is said that breakfast and dinner are complimentary but it is within specified amount which was not stated earlier. The rooms and bathroom were not clean. Basic things... More 

Was this review helpful? Yes 1
OOTYORCHID, Owner at Orchid Inn, responded to this review

Dear sir, GREETINGS FROM ORCHID INN, OOTY We thank you very much for taking your time to write a review about the stay in our hotel. We at Orchid Inn, always endeavour to give the best service to our guests. Our rooms are truly spacious and are maintained neat and clean. Our bathrooms are also very spacious and we provide... More 

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