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Fortune Pandiyan Hotel

3.0 of 5 Race Course, Madurai 625002, India
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Fortune Pandiyan Hotel
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Fortune Pandiyan Hotel
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202 reviews from our community

Traveler rating
    63
    62
    41
    21
    15
See reviews for
56
32
19
62
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hyderabad, India
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Last week stayed in this hotel. Airport pick up was arranged through the hotel. First disappointment, seat belt on rear seats were not functional, had to wait till the driver made it partly functional. Check in process was smooth, got an upgrade, since hotel was full with no extra cost. 2nd disappointment, there was nothing in the minibar, except the... More 

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ceyzeriat
Contributor
13 reviews 13 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Located right in the heart of the city. Comfortable rooms and a good pool. Try the outdoor poolside restaurant. The service is good too. You can get a tuk tuk right outside to take you around to the different tourist spots, to the market, and to the shopping malls. There's also a spa at the hotel for those who want... More 

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sujith c, General Manager at Fortune Pandiyan Hotel, responded to this review

Dear Guest, We thank you for taking time out to write an encouraging comment on us at Trip Advisor platform. It is through valuable feedback like yours that we strive to exceed customer expectations. In this instance, I would like to express my gratitude and appreciation to you for the support and cooperation. We are glad to have such a... More 

Raleigh, North Carolina
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Had a wonderful stay at Fortune Pandiyan in February 2015. Stayed in a Fortune Club room on the 2nd floor that was very spacious and well appointed. The hotel has a well-equipped health club and an authentic Balinese spa with Balinese nationals … what a surprise in Madurai! Front desk staff were very efficient with check-in/check-out. Overall I enjoyed my... More 

Was this review helpful? Yes
sujith c, General Manager at Fortune Pandiyan Hotel, responded to this review

Dear Guest, We thank you for taking time out to write an encouraging comment on us at Trip Advisor platform. It is through valuable feedback like yours that we strive to exceed customer expectations. In this instance, I would like to express my gratitude and appreciation to you for the support and cooperation. We are glad to have such a... More 

Bangalore
Top Contributor
79 reviews 79 reviews
39 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

One good thing about this hotel is that rooms are quite big and spacious, but unfortunately it is very old hotel. The staff is good and courteous, food is also good. Ambiance is not very impressive. Considering the cost I would rate it average only.

Was this review helpful? Yes 2
sujith c, General Manager at Fortune Pandiyan Hotel, responded to this review

Dear Guest, We thank you for taking time out to write an encouraging comment on us at Trip Advisor platform. We would like to hear more from you the comment you have mentioned about the ambiance where we can improve on it. It is through valuable feedback like yours that we strive to exceed customer expectations. In this instance, I... More 

manitoba
Contributor
11 reviews 11 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 5 weeks ago via mobile

The room we were given was nothing like the ones in photograph. The room was dirty. The bedding was clean. Our view was of a dirty roof top. The ceiling in room was moldy. Walls and curtains dirty. The hallway carpets were filthy. The pool is small and only a few loungers. Not a great place . Service in restaurant... More 

Was this review helpful? Yes 2
sujith c, General Manager at Fortune Pandiyan Hotel, responded to this review

Dear Guest, At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points through Trip Advisor platform. I am indeed disturbed to know of your recent experience at Fortune Pandiyan Madurai. May I assure you that this matter is receiving my urgent personal attention and investigating the matter with utmost attention. While... More 

Sydney, Australia
Senior Contributor
32 reviews 32 reviews
29 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 28, 2015

This was one of the best hotels in which I stayed during a three-week tour of Southern India. The management and staff are worthy of praise and congratulations. We stayed during Pongol and the Hotel put on an event which included a free Pongol rice taster, an around-fire dance (by women) and a demonstration of how to create doorfront decorations... More 

Was this review helpful? Yes 2
sujith c, General Manager at Fortune Pandiyan Hotel, responded to this review

Dear Guest, We are happy to see your positive comment on us at Trip Advisor platform. We appreciate It is through valuable feedback like yours that we strive to exceed customer expectations. In this instance, I would like to express my gratitude and appreciation to you for the support and cooperation. We are glad to have such a reliable and... More 

Coimbatore, India
1 review
4 of 5 stars Reviewed January 28, 2015

Had done my reservations online a few days before my travel in dec 2014. Had expected something really really nice as it was taken over by the FORTUNE group,but was surprised on my arrival. Cldnt get the type of room I Booked even after confirming an hour before I reached with my wife. We were told to pay 100rs more... More 

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Chennai, Tamil Nadu, India
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 25, 2015

My husband made the reservation with the hotel 1st week of fan. and the response was instant with all details and that itself gave us a good impression about the hotel. When we cheeked in the staff was very polite and Ms. Susan was helpful in guiding us in and around Madurai. Every where you can see the personal touch... More 

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sujith c, General Manager at Fortune Pandiyan Hotel, responded to this review

Dear Guest, We are happy to see your positive comment on us at Trip Advisor platform. It is through valuable feedback like yours that we strive to exceed customer expectations. In this instance, I would like to express my gratitude and appreciation to you for the support and cooperation. We are glad to have such a reliable and reputable partners... More 

1 review
5 of 5 stars Reviewed January 19, 2015

on a day before christmas we went to the hotel it was a plesant experience for us the staffs made us to feel comfortable even in busy hours they ensured us to get the right service . politefull warm staff members and crew the buffet was good and mood was excellent we all enyoyed

Was this review helpful? Yes
sujith c, General Manager at Fortune Pandiyan Hotel, responded to this review

Dear Guest, We are happy to see your positive comment on us at Trip Advisor platform. It is through valuable feedback like yours that we strive to exceed customer expectations. In this instance, I would like to express my gratitude and appreciation to you for the support and cooperation. We are glad to have such a reliable and reputable partners... More 

Mumbai (Bombay), India
2 reviews
4 of 5 stars Reviewed January 17, 2015

I stayed in this hotel on business. One word to describe the suite was HUGE. It was provided with additional air conditioner(S) in addition to the central AC. Totally recommend this hotel for families. When I visited the dining hall with my guests, it was full with ex patriot tourists who were there as a group. They looked happy with... More 

Was this review helpful? Yes
sujith c, General Manager at Fortune Pandiyan Hotel, responded to this review

Dear Guest, We are happy to see your positive comment on us at Trip Advisor platform. We noted your suggestion and will improve the area of concern. Please note, since this is our season and Madurai does have more number of foreign visitors during this period however, we always manage to balance the type of food we serve in the... More 

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Additional Information about Fortune Pandiyan Hotel

Address: Race Course, Madurai 625002, India
Location: India > Tamil Nadu > Madurai
Price Range (Based on Average Rates): $
Hotel Class:3 star — Fortune Pandiyan Hotel 3*
Number of rooms: 57
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Hotel Style:
#4 Business Hotel in Madurai

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