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Hotel Sangam

3.5 of 5
Hotel website
| Alagarkoil Road, Madurai 625002, India (Formerly Madurai Ashok ITDC Hotel)
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15% off room rate
Hotel Sangam
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Ranked #12 of 50 Hotels in Madurai
A recent review
3 of 5 stars reviewed 2 weeks ago
Y3bug Pune, India
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104 reviews from our community

Traveler rating
    27
    39
    31
    6
    1
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32
22
5
18
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Damascus
Contributor
20 reviews 20 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We were really looking forward to bringing our family (visiting from the US) here after a wonderful stay at Christmas. Unfortunately, however, when they are not in peak season, they have a skeleton staff, and it shows. The hotel was not clean, rooms were not ready - overall, a major disappointment. We really loved our stay just three months back... More 

Was this review helpful? Yes 1
Pune, India
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is the second time we stayed at this hotel within a span of 5 months. Last stay was in December 2014. We had booked 2 rooms with king sized beds [double occupancy] When we reached the hotel and checked in we were asked to wait as the rooms were not ready. After a 30 minute wait we were shown... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am staying in this Hotel for the last 2 months. The staffs are very helpful and friendly. Mr. Vijayan assisted me in my first visit and is extremely courteous and helpful . He is the one who is making my stay a complete bliss. If you are new to Madurai, please take the assistance of Mr. Vijayan who would... More 

Was this review helpful? Yes 2
GM_SangamMadurai, General Manager at Hotel Sangam, responded to this review

Dear sir, Thank you for taking your time and sharing your valuable feedback on Trip advisor. The feedback has been shared with the team members .It was both our privilege and our pleasure to have you at our Sangam Hotel Madurai .We are happy to note that you were pleased with most of our services. Thank you once again and... More 

Kanchipuram, India
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent ambiance, Rooms was maintained well good manner. Excellent support from the House Keeping Team. A spl thanks for Mr. Vijayan - Executive House Keeper for his support. The food,Decoration and staff coordination was really great. I felt comfort in this Hotel at my stay.

Was this review helpful? Yes 3
GM_SangamMadurai, General Manager at Hotel Sangam, responded to this review

Dear sir, Thank you for taking your time and sharing your valuable feedback on Trip advisor. The feedback has been shared with the team members .It was both our privilege and our pleasure to have you at our Sangam Hotel Madurai .We are happy to note that you were pleased with most of our services. Thank you once again and... More 

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 11, 2015 via mobile

We used to conduct meetings periodically like 1/2 in a month in Sangam.very good service, pleasant ambience and nice food.Key highlight in buffet lunch is you can taste hot traditional food of Madura. One of the class Hotels in Madurai.

Was this review helpful? Yes 3
GM_SangamMadurai, General Manager at Hotel Sangam, responded to this review

Dear Sir, Thank you for your time taken to share your compliments on Trip Advisor. We are pleased to know that our hotel exceeded your expectations and that you had an unforgettable experience. Thank you once again for your high recommendation of our hotel and look forward to seeing you . Warm Regards, Sundaramoorthy K More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 9, 2015

We conducted Get together meet at Hotel Sangam last week. It was organised in a professional manner.The food,Decoration and staff coordination was really great.The Ambiance was good and its Value for Money.

Was this review helpful? Yes 1
GM_SangamMadurai, General Manager at Hotel Sangam, responded to this review

Dear Sir, Thank you for your time taken to share your compliments on Trip Advisor. We are pleased to know that our hotel exceeded your expectations and that you had an unforgettable experience. Thank you once again for your high recommendation of our hotel and look forward to seeing you . Warm Regards, Sundaramoorthy K More 

1 review
5 of 5 stars Reviewed March 7, 2015 via mobile

It was our company's meet held in mini hall. The service provided by the staff was excellent. The food were served at time. Taste of the food was awesome. Service people did their best. I thank you the F&B manager Mr. Arjun for his full support for finishing our companies meet successfully. We all felt comfortable in the hotel.

Was this review helpful? Yes
GM_SangamMadurai, General Manager at Hotel Sangam, responded to this review

Dear Sir, Thank you for your time taken to share your compliments on Trip Advisor. We are pleased to know that our hotel exceeded your expectations and that you had an unforgettable experience. Thank you once again for your high recommendation of our hotel and look forward to seeing you . Warm Regards, Sundaramoorthy K More 

1 review
5 of 5 stars Reviewed March 6, 2015

We went for restaurant since one of my friend given treat.good service in restaurant and also very neatly given by them.realy v enjoyed the treat well...time to service especially very neat service by all.

Was this review helpful? Yes
GM_SangamMadurai, General Manager at Hotel Sangam, responded to this review

Dear Sir, Thank you for your time taken to share your compliments on Trip Advisor. We are pleased to know that our hotel exceeded your expectations and that you had an unforgettable experience. Thank you once again for your high recommendation of our hotel and look forward to seeing you . Warm Regards, Sundaramoorthy K More 

Bengaluru (Bangalore), India
1 review
5 of 5 stars Reviewed March 4, 2015

I am a professor work in bangalore, this is my first time visit to madurai and i cant explain how i felt home by staying in madurai. Really the employees over there are meant for hospitality and service. they render all the service even before we ask for. i really enjoyed my days of stay in sangam. i wish them... More 

Was this review helpful? Yes
GM_SangamMadurai, General Manager at Hotel Sangam, responded to this review

Dear Sir, Thank you for your time taken to share your compliments on Trip Advisor. We are pleased to know that our hotel exceeded your expectations and that you had an unforgettable experience. Thank you once again for your high recommendation of our hotel and look forward to seeing you . Warm Regards, Sundaramoorthy K More 

Cambridge, UK
Senior Contributor
35 reviews 35 reviews
29 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed March 2, 2015

The rooms are good size, light and well appointed. But the hotel feels uncared for and uncaring. The service in the restaurant slow and staff are poorly trained. The hotel is not very clean. All the flowers are plastic - why in a country full of beautiful fresh flowers? It's all a bit sad as the hotel could be great... More 

Was this review helpful? Yes
GM_SangamMadurai, General Manager at Hotel Sangam, responded to this review

Dear Sir, Thank you for your time taken to share your compliments on Trip Advisor. We are pleased to know that our hotel exceeded your expectations and that you had an unforgettable experience. Thank you once again for your high recommendation of our hotel and look forward to seeing you . Warm Regards, Sundaramoorthy K More 

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