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All 49 Madurai hotels

The Gateway Hotel Pasumalai Madurai

4.0 of 5 Hotel   |   No. 40 TPK Road | Pasumalai Hill, Madurai 625004, India
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Ranked #1 of 49 Hotels in Madurai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Burt A
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484 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
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English first
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Gloved driver picked me up at the Airport. Got an Executive Suite overlooking Madurai city. All the furniture and fixtures are elegant. Peacocks roaming around the garden. Sumptuous complimentary meal

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Thirsk, United Kingdom
Contributor
16 reviews 16 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We were told Expedia messed up our booking when we arrived: hotel was fully booked! The front Manager and the General Manager were apologetic and transferred us to a nearby Hotel for the first night,which was not the standard we expected. We had an excellent stay and service from the next morning until we left on the Fourth day. Rooms... More

Was this review helpful? Yes 1
Indranil_Ray, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Sir, Greetings from The Gateway Hotel Pasumalai Madurai! At the very outset, may I once again, apologise for the inconvenience caused due to an error that we still have not been able to understand as the Expedia booking did not travel through and we were running full house. Luckily, I was able to arrange an alternate facility for you... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Taj Gateway Madurai Peace, Tranquillity and Nature at its Best.. Well its always better and exciting if you are surprised at every moment of life.. But apparently in terms of choosing hotels for either business or leisure we do a complete check and TripAdvisor.. My visit to Taj Gateway Madurai being absolutely business turned out to be not just a... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

One of the best heritage hotel. Great location and perfect view of Meenakshi temple from the restaurent.great rooms, great hospitality. Peacoks voices to wake you up in the morning. Always ready to again visit this place

Was this review helpful? Yes 1
Indranil_Ray, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Sir, Greetings from The Gateway Hotel, Pasumalai, Madurai! At the very outset, may I thank you for patronising this hotel in course of your brief stopover at the Temple City.While perusing through your review, I was delighted to note your kind words of appreciation and compliments pertaining to the aethetically designed comfortable and luxurious rooms, the superior location of... More

Thiruvananthapuram (Trivandrum), India
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Me and my wife have stayed in this hotel for 1 night. The property area of the property is huge and it is little outside the city. The staff and welcome was very good. They have upgraded our room also. The rooms are very spacious and excellent. you will get a lovely view of the city at night from the... More

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Indranil_Ray, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Sir, Greetings from The Gateway Hotel Pasumalai Madurai! At the very outset, may I thank you for patronising this hotel in course of your brief stopover for a single night in the city . While perusing through your review, I was extremely delighted to note your kind words of appreciation pertaining to the superior location of the hotel amidst... More

Leatherhead UK
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 3 weeks ago

For us, the real buzz of this hotel was in its colonial origins as I particularly love this style of archtecture. Happily for us, the heritage rooms were among the cheapest so we were thrilled. Our room was very spacious and tastefully decorated. It led through double doors to a smaller room with desk + chair as well as wardrobe,... More

Was this review helpful? Yes 1
Indranil_Ray, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

For us, the real buzz of this hotel was in its colonial origins as I particularly love this style of archtecture. Happily for us, the heritage rooms were among the cheapest so we were thrilled. Our room was very spacious and tastefully decorated. It led through double doors to a smaller room with desk + chair as well as wardrobe,... More

Mumbai (Bombay), India
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 4 weeks ago

I stayed in this property with my family for a pilgrimage to Rameshwaram. My experience was divine, beautiful property on a hill. excellent and very spacious rooms very hard to find now a days. The rooms have amazing view of the Madurai city. Natural surroundings with many peacocks around. Service was very good, staff very friendly and always helpful. Food... More

Was this review helpful? Yes
Indranil_Ray, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Sir, Greetings from The Gateway Hotel Pasumalai, Madurai! At the very outset, may I thank you for patronising this hotel in course of your brief stopover with your family enroute for a pilgrimage trip to Rameshwaram. While perusing through your review, I was extremely delighted to note your kind words of appreciation pertaining to the services and facilities of... More

Bangalore, India
Contributor
15 reviews 15 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

i stayed here during last october for 2 days. one of the best properties that you can think of both in terms of service and ambience. Special thanks to the executive housekeeper Mr. Rajasekar and the security manager mr. manohar. They went out of their way and showed us around the property. People like them make Taj, an unique place.... More

Was this review helpful? Yes
Indranil_Ray, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Sir, Greetings from The Gateway Hotel Pasumalai Madurai! At the very outset, may I thank you for patronising this hotel in October in course of your brief stay at the City of Temples . While perusing through your review , I was simply thrilled to observe and share with my team, your compliments and kind words of appeciation pertaining... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed August 8, 2014

I made a last minute decision to stay in this hotel without an online reservation. Once I entered the gate of the hotel, I was denied entry and was told by the security that I can only stay in the hotel with an online reservation. (WTF?) Probably the only hotel that does not take over-the-counter bookings. So I called up... More

Was this review helpful? Yes 3
Indranil_Ray, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Sir, Greetings from The Gateway Hotel Pasumalai Madurai! At the very outset, may I thank you for patronising this hotel in course of your short stopover at the Temple City. I have perused through your valuable feedback on the tripadvisor pertaining to your stay experience and the hotel facilities. Your feedback is indeed the pre-eminent barometer by which we... More

Senior Contributor
21 reviews 21 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 8, 2014

I stayed here for 2 nights on business and was delightfully surprised to see the property. This is nestled on top of a hill with breathtaking views of the entire Madurai city. The rooms are well laid out and the staff is extremely helpful and courteous. This is one of many stays at various Taj, Vivanta and Gateway properties and... More

Was this review helpful? Yes 1
Indranil_Ray, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Sir, Greetings from The Gateway Hotel Pasumalai Madurai! At the very outset, may I , along with my entire operations team at the hotel thank you profusely for the wonderful note of appreciation that you have marked to us on account of your stay experiences. While perusing through your review the team and I were simply delighted to note... More

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Additional Information about The Gateway Hotel Pasumalai Madurai

Address: No. 40 TPK Road | Pasumalai Hill, Madurai 625004, India
Location: India > Tamil Nadu > Madurai
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Gateway Hotel Pasumalai Madurai 4*
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