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The Gateway Hotel Pasumalai Madurai

Certificate of Excellence
No. 40 TPK Road | Pasumalai Hill, Madurai 625004, India
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The Gateway Hotel Pasumalai Madurai
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661 Reviews from our TripAdvisor Community

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Traveler rating
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    216
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bengaluru (Bangalore), India
Level Contributor
68 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I used to come regularly to this property many years ago. I kept so good memories of the place that when my friends wanted to visit Madurai I immediately told my agent to book the Taj. I made a big mistake ! The property was extremely dirty : empty butter packets in the bushes, empty plastic bottles on the footpath,... More 

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1 review
5 of 5 stars Reviewed 1 week ago

A more traditional hotel with elevation in very green surroundings that made it cool and inviting. It has a friendly atmosphere, outstanding restaurant and great views overlooking the city. This Gateway was once the grand residence of Sir James Doak, British MD of Madurai Mills. The hotel now maintains a character reminiscent of such a residence. My wife left india... More 

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Indranil_Ray, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel Pasumalai Madurai. At the very outset, may I please extend my heart felt gratitude and sincere thanks from the entire team for your patronage of this property during your stay in the city of temples. While going through your review I was delighted to note your very generous and appreciative comments pertaining to... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Gorgeous elevated location, peacocks roaming around courtyard made it for a delightful stay. General Manager, Manager, and rest of the staff provided excellent service. As with any Taj, we were given a Royal Hindu welcome with garlands etc. Check out day happened to be my birthday. They surprised me with a cake and candle. If you are going to be... More 

Was this review helpful? Yes
Indranil_Ray, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, At the very outset, may I please extend my heart felt gratitude and thanks from the entire team for your patronage of this property during your stay in the city of temples. As they say, a place is because of its people and so is The Gateway Hotel Pasumalai Madurai. I am blessed with a team of committed... More 

1 review
4 of 5 stars Reviewed 1 week ago

This hotel is in the midst of 67 acre forest, built in a natural landscape but conveniently located in the middle of the city. With many peacocks moving arround, its natural setting is so soothing to the eyes. The superb views of the city from the hotel is another added feature. The Taj is always known for efficient and warmth... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Indranil_Ray, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel Pasumalai Madurai! At the very outset , may I please extend my heart felt gratitude and thanks from the entire team for your patronage of this property during your brief, overnight stay in the city of temples. While perusing through your review I was delighted to note your very generous and appreciative comments... More 

Chennai (Madras), India
1 review
5 of 5 stars Reviewed 2 weeks ago

Wanna get the feeling of staying at a hill station right in the hot city of Madurai!? This place is for you! The view of Madurai from the top of the Pasumalai hillock is lovely! And nature lovers would adore this place for the friendly peacocks :) The place is a haven!

Review collected in partnership with this hotel

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Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great quite place for a holiday , kids have place to play around, and amazing to connect with nature with peacocks and other birds around you , spacious rooms and clean pool, friendly staffs with great service

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Worcester UK
Level Contributor
64 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was our 3rd visit to the hotel and we were not disappointed. We were put in a block of 4 rooms up near the reception and our room was large, spotless with a large comfortable bed. The WiFI is a pay option but reasonably priced though not that fast when you get connected. The hotel is set on a... More 

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Chennai (Madras), India
Level Contributor
56 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for 2 nights on 15th & 16th Aug 2015 with mother; Serene n Quite place with vast greenery & peacocks making its presence felt. Heritage property maintained the way it has to be, by retaining old world charm & infusing current world necessities. Excellent rooms, retaining old world experience. Amazingly spacious. Extremely courteous staff ( Vinpugal, Bala, Prabhu, to... More 

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Chennai, India
1 review
5 of 5 stars Reviewed 2 weeks ago

Chanceless View of the city. Beautiful location, serene ambience, lovely hospitality by the staff in the property. The hospitality by front office desk and the entire team at front office makes you believe that you are in for something special. The entire hotel staff try to meet the expectation at every stage Its time the hotel is upgraded to Vivanta... More 

Review collected in partnership with this hotel

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Bangalore, Karnataka, India
Level Contributor
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Excellent property on a hill with many many peacocks, thoroughly enjoyed our stay in this serene environs, close to the city but far away from the noise of the city. The team headed by Mr. Vinpugal ensured that our stay was very pleasant and we had good Darshan at the temple.

Was this review helpful? Yes
Indranil_Ray, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel Pasumalai Madurai! At the very outset, may I please extend my heart felt gratitude and sincere thanks for your patronage of this hill top retreat during your stay in the city of temples. While going through your review I was delighted to note your very generous and appreciative comments pertaining to the stay... More 

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