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The Gateway Hotel Pasumalai Madurai

Certificate of Excellence
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No. 40 TPK Road | Pasumalai Hill, Madurai 625004, India
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1 room 1 adult
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The Gateway Hotel Pasumalai Madurai
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746 Reviews from our TripAdvisor Community

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Winchester, United Kingdom
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

Wonderful location and lovely old colonial building now a Taj Gateway hotel. Nice rooms in small groups in the grounds surrounded by gardens, trees and peacocks! The detail however is a little shabby with worn carpets and other areas needing attention. Rooms however are large and comfortable, some with amazing views over Madurai. Restaurant was good but struggles to cope... More 

Helpful?
Thank Gerald W
haifa israel
Level Contributor
41 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

the hotel is on a hill outside the city (30 mins by taxi) but that gives you a peacefull place with great gardens and views. the hotel expands on a big area. the rooms are big and clean. furniture is simple. their big restaurant is impressive and some of the times serve buffets. the big adventage of the hotel is... More 

Helpful?
Thank strulovitz
Indranil_Ray, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Warm greetings from The Gateway Hotel Pasumalai Madurai! At the very outset, may I thank you for your patronage of the hotel in course of your brief stopover at the temple city. While perusing through your brilliant review on the trip advisor, I was quiet delighted to note that you had an excellent stay at the hotel and... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

What an experience I and my family had with the Gateway hotel! In fact, even while I am writing this review, I would like to revisit the place NOW. The hotel staff will go there way out to make your stay memorable. And the dozen of peacocks in the property is priceless experience. Room no. 21 is the best room... More 

Helpful?
Thank Neeraj S
Indranil_Ray, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Warm greetings from The Gateway Hotel Pasumalai Madurai! At the very outset, may I thank you for patronizing my hotel in course of your brief stopover in the city of temples. I have perused through your wonderful review on the trip advisor and I am extremely delighted to know that you had an exceedingly satisfying stay at the... More 

Chennai (Madras), India
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here for a day with my parents and this is my fourth visit to this place. Called up the hotel and spoke to Mr Pugaz front office manager and made some special requests like a room very near car park with an extra bed, support from room service and restaurant in preparing home made food for my father who... More 

Helpful?
Thank MartianGypsy
Indranil_Ray, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Warm greetings from The Gateway Hotel Pasumalai Madurai! At the very outset, may I thank you for patronizing this hotel in course of your recent stopover at the temple city for an overnight stay. it is nice to know that you are a frequent visitor to this ancient city and this is your fourth visit to my hotel.... More 

Philadelphia, Pennsylvania
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was the best ever hotel I have stayed so far. Wonderful surroundings and beautiful landscapes make a strong incentive for this hotel. We saw 7-10 peacocks early in the morning- and it was awesome. Wonderful stay!

Helpful?
Thank graw7218
Indranil_Ray, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Warm Greetings from the Gateway Hotel Pasumalai , Madurai! Thank you very much for your review and for giving us this wonderful feedback I have shared your brilliant review with my team and we all look forward to your continued patronage and support. Please do accept our sincere thanks for choosing to stay at the Gateway Hotel Pasumalai... More 

Tirupur, India
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

From taj hotel's garden you will get best City view of madurai. Location is very good... it's on hills so very peaceful place... overall hotel services n food they serve is excellent. Staff is really good nd well trained

Helpful?
Thank Khushboo1512
Indranil_Ray, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Warm Greetings from the Gateway Hotel Pasumalai , Madurai! Thank you very much for your review and for giving us this wonderful feedback I have shared your brilliant review with my team and we all look forward to your continued patronage and support. Please do accept our sincere thanks for choosing to stay at the Gateway Hotel Pasumalai... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed 1 week ago

I've been coming to Madurai on business every month for the last 2 years and staying 2-4 weeks per month. I've stayed in a few different hotels in Madurai and Gateway is by far the best in this city. I can tell that they are constantly improving different aspects of the hotel. The staffs have become more friendly and knowledgeable,... More 

Helpful?
Thank FenderG
Indranil_Ray, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Warm Greetings from the Gateway Hotel Pasumalai , Madurai! Thank you very much for your review and for giving us this wonderful feedback I have shared your brilliant review with my team and we all look forward to your continued patronage and support. Please do accept our sincere thanks for choosing to stay at the Gateway Hotel Pasumalai... More 

Level Contributor
245 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Gateway of the taj group in Madurai is far from the city centre , last 2 years lots of hotels have sprung up , because it's the gateway brand , don't go for it , one would get 3 star facilities , the stay is expensive going by Madurai standards , a positive point is the staff is courteous ,... More 

Helpful?
Thank Khatod
Indranil_Ray, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel Pasumalai Madurai! At the very outset, may I thank you for patronizing this hotel in course of your brief stopover at the temple city. I have perused through your valuable feedback on the stay experience , the food , décor and the facilities.Your feedback is indeed the pre-eminent barometer by which we can... More 

paris
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
1 of 5 stars Reviewed 2 weeks ago

How can this hotel have the "Taj" label? This is nothing more than a 2* hotel. Rooms, public areas, walls, carpets are broken, dirty, whole everywhere. 30 min waiting time in an empty restaurant. Cesar salad = 5 pieces of chicken (1 cm2 each) in a microscopic plate Nobody is smiling Bad smell in the rooms The toilet at the... More 

Helpful?
Thank travelaurent
Indranil_Ray, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Warm greetings from The Gateway Hotel Pasumalai Madurai! At the very outset, may I thank you for patronizing this hotel in course of your recent stay at the city of temples. I have perused through your valuable feedback on the stay experience in the trip advisor as well as the dining experience at the coffee shop. Your feedback... More 

Norway
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The gateway is an older hotel with lots of rooms and huge gardens. The room we got was very nice and the bathroom big and clean. Madurai is a noisy city, so the location was quite perfect. The restaurant was ok, but the service lacked a bit (not very friendly or attentive). Overall, the Gateway was less personal than most... More 

Helpful?
Thank UStraveler071
Indranil_Ray, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel Pasumalai Madurai! At the very outset, may I thank you for patronizing this hill top retreat in course of your trip to the temple city. While perusing through your detailed review on the trip advisor, I was simply delighted to note that you had an immensely satisfying stay in the hotel and you... More 

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