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All 50 Madurai hotels

The Gateway Hotel Pasumalai Madurai

4.0 of 5 Hotel   |   No. 40 TPK Road | Pasumalai Hill, Madurai 625004, India
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The Gateway Hotel Pasumalai Madurai
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Ranked #1 of 50 Hotels in Madurai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
RAJA241 Bengaluru (Bangalore), India
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560 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bengaluru (Bangalore), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Location,maintenance, comforts etc are very good. But service in the restaurant is bad as only 2 or 3 waiters can understand customers requirements and respond accordingly. Rest of them are communicative or can understand visitors requirements. This section requires a lot of improvement.

Was this review helpful? Yes 3
Indranil_Ray, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Sir, Greetings from The Gateway Hotel Pasumalai Madurai! At the very outset may I thank you for patronising my hotel in course of your brief stopover at the temple city. While perusing through your review, I was delighted to note that you were extremely satisfied with the stay experience and you found the location and upkeep of the property... More 

Leeds, United Kingdom
Top Contributor
164 reviews 164 reviews
50 hotel reviews
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We were here only for 1 night, and no complaints. Even the mosquitoes/flies kept away when we ate under the stars. Large room with all amenities (near the tennis court) overlooking the city. I suspect with the trees removed, or from a higher floor you can see the temples. It didn't matter as we were heading that way anyway. We... More 

Was this review helpful? Yes 3
Indranil_Ray, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Sir, Greetings from The Gateway Hotel Pasumalai Madurai ! At the very outset may I thank you for patronizing my hotel in course of your brief stopover in the temple city. While perusing through your deatiled review, I was immensely pleased to note that you had a very relaxed and satisfying stay with us and the team was able... More 

Chennai (Madras), India
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The hotel is on top of a hill. Views are beautiful. Food is good however felt a bit inconsistent when the order was repeated on 2 consecutive days at different times of day. Buffet breakfast is sumptuous however would have expected a litte more in dessert section. Ala carte food is really tasty.. Only downside no outside restaurants deliver there... More 

Was this review helpful? Yes 3
London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Fantastic relaxing hotel! Great Food! Excellent staff! Exceedingly helpful. Will go back again! What a refreshing change to go to a hotel where you are treated with respect! Sited in a 63 acre garden! Peacocks walking around! I would recommend it to anyone!

Was this review helpful? Yes
Indranil_Ray, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Sir, Greetings from The Gateway Hotel Pasumalai Madurai! At the very outset may I thank you for patronizing my hotel in course of your brief stay at the temple city. While perusing through your review, I was immensely delighted to note that you had a very satisfying stay experience and my team could meet up with your expectations in... More 

Sydney, Australia
Top Contributor
124 reviews 124 reviews
96 hotel reviews
155 helpful votes 155 helpful votes
5 of 5 stars Reviewed 1 week ago

Originally the home of the General Manager of Coates Yarns, this hotel has oodles of character. The biggest rooms, though advertised as having a temple view, didn't really. But they were impressively huge and well-equipped. Room service was excellent but food ordered in the bar took an eternity to arrive. Wifi is free, though at slow speeds, for two devices.... More 

Was this review helpful? Yes
Indranil_Ray, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Sir, Greetings from The Gateway Hotel Pasumalai Madurai! At the very outset, may I thank you for patronizing my hotel in course of your brief stay at the city of temples. While perusing through your review , I was simply delighted to note your kind words of appreciation and compliments pertaining to your stay experience in my hotel. I... More 

London, United Kingdom
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Two things made me love this hotel . The first is that it was built early 1900s by William Coates of " Sylko" thread fame - it was his home on top of breezy hill. Now the company is called Madura Coates and now I know why ! ( being in the Garment trade for 42 years.....) the second thing... More 

Was this review helpful? Yes
Indranil_Ray, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Sir, Greetings from The Gateway Hotel Pasumalai Madurai!' At the very outset, may I thank you for patronizing my hotel in course of your short stay at the city of temples. While perusing through your review, I was extremely delighted to note that this oasis of tranquility , away from the chaotic pace of the busy city, perched atop... More 

New Delhi, India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Of course a very good place to stay. Built on a hillock during British Era is a superb experience. Rooms are very big with nice balconies giving an excellent view. Restaurant too has a good view of the city. Staff behaviour and welcome attitude is really appreciable.

Was this review helpful? Yes
Indranil_Ray, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Greetings to you from the The Gateway Hotel Pasumalai Madurai. Dear Sir, Greetings from The Gateway Hotel Pasumalai Madurai! At the very outset, my entire team at the hotel joins me in thanking you for patronizing this hotel in the event of your brief stopover in the city of temples. I am extremely grateful to you for sparing your valuable... More 

Bristol, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Colonial style hotel is situated on the outskirts of Madurai on a hill with a beautiful view of Madurai. The view, outdoor pool and peacocks contribute towards a lovely, peaceful escape from the city scramble. The hotel is overall well presented. Rooms are well equipped and comfortable. Rooms and cottages are separate from the main hotel reception and bar... More 

Was this review helpful? Yes
Indranil_Ray, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Sir, Greetings from The Gateway Hotel Pasumalai Madurai! At the very outset may I thank you for patronizing my hotel in course of your recent stay during the Pongal holidays. While perusing through your detailed review, I was immensely pleased to note that you had an extremely relaxed stay and my associates were able to meet up with your... More 

Saint Charles, Missouri
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This property has a very nice setting in Madurai. It is high atop a hill and overlooks the city. There are many trees and green spaces which is hard to find with a hotel close to the city. The rooms are nice, service is very good with a very good restaurant. My first choice when in Madurai.

Was this review helpful? Yes 2
Indranil_Ray, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Sir, Greetings from The Gateway Hotel Pasumalai Madurai! At the very outset, may I thank you for patronizing my hotel in course of your brief stopover in the temple city. While perusing through your review, I was immensely overjoyed to note that you had an extremely satisfying stay experience and my team could meet your expectations in terms of... More 

Rome, Italy
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Lovely location overlooking the city. The staff is very friendly and amenable. A small suggestion if you are looking to book, try and get a room number above 20 as these rooms are bigger and more private with a small terrace or garden.

Was this review helpful? Yes
Indranil_Ray, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Greetings from the Gateway Hotel Pasumalai Madurai! At the very outset, may I wholeheartedly thank you for patronizing my hotel in course of your stay at the temple city. While perusing through your review, I was immensely delighted to know that you had an excellent stay with us and my team met your expectations. I have taken the liberty to... More 

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Additional Information about The Gateway Hotel Pasumalai Madurai

Address: No. 40 TPK Road | Pasumalai Hill, Madurai 625004, India
Location: India > Tamil Nadu > Madurai
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Gateway Hotel Pasumalai Madurai 4*
Number of rooms: 63
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Hotel Style:
#1 Spa Hotel in Madurai
#1 Business Hotel in Madurai
#1 Family Hotel in Madurai

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