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All 46 Madurai hotels

The Gateway Hotel Pasumalai Madurai

4.0 of 5 Hotel   |   No. 40 TPK Road | Pasumalai Hill, Madurai 625004, India
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The Gateway Hotel Pasumalai Madurai
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90%
Ranked #1 of 46 hotels in Madurai
Certificate of Excellence 2013
A recent review
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445 people have reviewed this hotel

Traveler rating
    243
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    35
    11
    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
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English first
New Delhi, India
Contributor
20 reviews 20 reviews
18 hotel reviews
181 helpful votes 181 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

A place that will definitely surprise you. This is a relatively small hotel, and has a very classy touch to it. Taj folks have made sure not to change the styling. The doors of the room are the erstwhile 2 panel type. The building is also situated on a small hill in the middle of a jungle, that overlooks the... More

Was this review helpful? Yes 1
Devraj S, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Mr.Mohta, Greetings from The Gateway Hotel Pasumalai Madurai ! At the outset, we thank you for selecting Gateway Madurai as the destination for your stay in Madurai. It is a pleasure to receive your feedback for the hotel. As mentioned by you, our hotel is indeed a perfect destionation to rejuvenate and unwind. Do plan a leisure visit with... More

Los Angeles
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely British mansion converted to hotel. Amazingly location at the top of the hill overlooking the whole city! Although much offered that international tourists might expect, it came off only mediocre. Spa was not good. Massage required jock strap, oil smelled like oil not refreshing, music started but stopped, fella did fine, seemed rushed and a bit uptight. Pool nice... More

Was this review helpful? Yes
Devraj S, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, At the outset, we thank you for selecting Gateway Madurai as the destination for your stay in Madurai. It is a pleasure to receive your feedback for the hotel. We regret the inconvenience caused to you while experiencing our spa services. We have noted your feedback and have drilled down on the issues to take the corrective measures.... More

Chennai (Madras), India
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

It was a great experience staying at Gateway Hotel Madurai. I never expected a hotel on top of the Hill in Madurai. It came as a surprise for me. The staff were very friendly. It was completely covered by the trees and flowers . There were many peacocks walking around the hotel. It was huge hotel and so much of... More

Was this review helpful? Yes 2
Devraj S, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Ms.Mythili, Greetings from The Gateway Hotel Madurai ! It is a pleasure to receive your valuable feedback for the hotel. We thank you for selecting The Gateway Hotel as the destination for your stay in Madurai. We are happy to know that you enjoyed your stay and especially liked the quality of food and the services of our associates.... More

Concord, Massachusetts
Top Contributor
91 reviews 91 reviews
31 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago

We loved the Gateway. The famous Madurai temples are easily accessible, but at the hotel you forget about the busy city out there. There are acres of wilderness that serve as a reserve for small animals and birds, especially peacocks. We actually hand fed those critters at breakfast. They are so good at pecking that they will take a peanut... More

Was this review helpful? Yes 3
Devraj S, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, At the outset, we thank you for selecting Gateway Madurai as the destination for your stay in Madurai. It is a pleasure to receive your wonderful feedback for the hotel. We are delighted to know that you found your stay at our hotel as the best among the hotels in your entire trip. It is the feedback from... More

Indore, India
Contributor
16 reviews 16 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

The Gateway Hotel at Madurai was excellent- lovely atmosphere, one can see peacocks and birds all the time, one can walk in good environment and feel fresh. Rooms are good, however room service is somewhat poor. Spa is very poor but swimming pool is very good. Its location is also very good. Food is very good and whenever I visit... More

Was this review helpful? Yes 1
Devraj S, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Mr.Garg, At the outset, we thank you for selecting Gateway Madurai as the destination for your stay in Madurai. It is a pleasure to receive your feedback for the hotel. We are happy to know that you enjoyed your stay and especially liked the room, swimming pool and the quality of food. We regret the inconvenience caused to you... More

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautiful hotel on top of hill with gorgeous view over madurai city. Staff very friedly from the moment we walked in. Rooms very spacious and clean. Food amazing and chef happy to make whatever was requested. We were impressed.

Was this review helpful? Yes
Devraj S, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, At the outset, we thank you for selecting The Gateway Hotel Madurai as the destination for your stay in Madurai. It is a pleasure to receive your feedback for the hotel. We are happy to know that you enjoyed your stay and especially loved our hospitality, cleanliness of rooms, views from the hotel and the quality of food.... More

Belfast, United Kingdom
Top Contributor
84 reviews 84 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I enjoy the experience of heritage hotels, and this one is built around the original headquarters of the Coats Cotton Thread Company which was here until the 1950s. We did not arrive until after dark, and found the welcome rather lacklustre as the staff were busy with other things, although we did get a glass of refreshing lime, tamarind, sugar... More

Was this review helpful? Yes 1
Devraj S, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Ms.Stephanie, Greetings from The Gateway Hotel Pasumalai Madurai ! We thank you for selecting Gateway Madurai as the destination for your stay in Madurai. It is a pleasure to receive your feedback for the hotel. We are happy to know that you enjoyed your stay and especially liked our food and the palatial room. Thank you for appreciating our... More

Bangalore, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I have stayed twice in The Gateway Hotel Pasumalai, Madurai. Each time I felt the place is value for money. The rooms are large and the food is excellent. The location of the restaurant is excellent overviewing the city of Madurai. The staff are very polite and assist to you with the right information. Peacocks going in and around the... More

Was this review helpful? Yes
Devraj S, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, At the outset, we thank you for selecting Gateway Madurai as the destination for your stay in Madurai. It is a pleasure to receive your feedback for the hotel. We are happy to know that you enjoyed your stay and especially liked the quality of food and the services of our associates. It is the feedback from valued... More

Mexico City, Mexico
1 review
5 of 5 stars Reviewed 2 weeks ago

Extensive, nice and well-kept premises, nice and ample rooms, beautiful view of town, very good and warm quality of service. Cheff Mathi and attendants at restaurant, all excellent, extremely guest-oriented, with personal touch that makes a difference. Management also friendly and attentive. Congratulations! Malena from Mexico

Was this review helpful? Yes
Devraj S, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Ms.Malena, Greetings from The Gateway Hotel Pasumalai Madurai ! We thank you for selecting Gateway Madurai as the destination for your stay in Madurai. It is a pleasure to receive your feedback for the hotel. We are happy to know that you enjoyed your stay and especially liked our hospitality, spacious rooms, view from the city and the quality... More

Paris
Top Contributor
164 reviews 164 reviews
45 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel has it all. Amazing scenery, large comfortable rooms (in need of some refurb) , very nice and friendly staff, superb breakfasts... But: they charge ridiculous fees for daily use of wifi (get real, this is 2014! I spent a month in south India and this is the only place where I was charged for wifi!) and it is... More

Was this review helpful? Yes
Devraj S, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, At the outset, we thank you for selecting The Gateway Hotel Madurai as the destination for your stay in Madurai. It is a pleasure to receive your feedback for the hotel. We are happy to know that you enjoyed your stay and especially loved our hospitality, spacious rooms, views from the hotel and our breakfast spread. We would... More

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Additional Information about The Gateway Hotel Pasumalai Madurai

Address: No. 40 TPK Road | Pasumalai Hill, Madurai 625004, India
Location: India > Tamil Nadu > Madurai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 46 hotels in Madurai
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Gateway Hotel Pasumalai Madurai 4*
Official Description (provided by the hotel):
The hundred year-old celebrated colonial property is perched atop the Pasumalai hill, amidst 63 acres of landscaped gardens, colonial buildings and natural bliss. The hotel offers a panoramic view of the famous MeenakshiTemple, Madurai City and the Kodai hills. It is a 15-minute drive from the famous Meenakshi temple and City center. Accessible by road, air (Madurai Airport – 15 km) and train (Madurai Jn - 5 km). ... more   less 
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