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The Gateway Hotel Pasumalai Madurai

Certificate of Excellence
No. 40 TPK Road | Pasumalai Hill, Madurai 625004, India
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Best prices for: 1 room 1 guest
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The Gateway Hotel Pasumalai Madurai
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The Gateway Hotel Pasumalai Madurai
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569 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Valletta, Malta
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This is a great hotel, great location, great food, great amenities. Peacocks around the swimming pool and great variety of bird life. There is a "Green Butler" on hand to help you spot the birds and identify them. He does walks at dawn and 5:30pm The quality and variety of the evening buffet is first class. The grounds are beautiful,... More 

Was this review helpful? Yes
Indranil_Ray, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Sir, Greetings from The Gateway Hotel Pasumalai Madurai! At the very outset, may I thank for patronising my hotel in course of your brief stopover at the temple city. While perusing through your review I was immensely delighted to note that you had an excellent stay at the hotel and my team met up with your expectations. I have... More 

Madurai, India
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Very such a good atmosphere and way of approach was extremely superb keep it up and food items was very tasty and toilet maintenance good out door maintenance very very superb I didn't feel it is a hotel I week like home

Was this review helpful? Yes 2
Indranil_Ray, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Sir, Greetings from The Gateway Hotel Pasumalai Madurai! At the very outset,may I thank you for patronisizing my hotel during your brief stopover in the temple city. While perusing through your review, I was delighted and pleased to note your positive feedback and kind notes of appreciation and I would lke to humbly thank you for the same. I... More 

Mumbai (Bombay), India
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

I have visited the hotel at least 6-7 times and it is located above a hill. The service is good and the ambiance is excellent. The rooms are big and worth the price. I am not sure about the other Taj hotel branches but this one I love the best. The main USP which I found was that you have... More 

Was this review helpful? Yes 1
Indranil_Ray, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Sir, Greetings from The Gateway Hotel Pasumalai Madurai, At the very outset, may I please extend my heart felt gratitude and thanks from the entire team for your patronage of this property during your stay in the city of temples. I was overwhelmed to read your kind words of appreciation pertaining to the location, ambiance, rooms and services of... More 

Bengaluru (Bangalore), India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This ia a property, that is one of its kind. Peacocks cross your vehicle on the hilly track before you reach the Reception. A traditional welcome with a welcome drink, and then you reach your room that oversees Madurai, a city that lives for more than 200 years; a city that finds mentionin the ancient Sangam literature of Tamil. The... More 

Was this review helpful? Yes 1
Indranil_Ray, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Sir, Greetings from The Gateway Hotel Pasumalai Madurai! At the very outset , may I thank you for patronizing my hotel in course of your short stay in February. While perusing through your review, I was delighted to note that you had a very satisfying stay experience with us and my associates and team under the watchful eyes of... More 

Box Hill, Australia
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is my second stay and was as enjoyable as the first. The rooms are excellent, the spa treatments professional and general ambiance perfect for a relaxing stay. The only downside is the service at the restaurant is very slow. This really lets the place down as the food when it arrives is excellent. The view near the pool shows... More 

Was this review helpful? Yes
Indranil_Ray, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Sir, Greetings from The Gateway Hotel Pasumalai Madurai! At the very outset may I thank you for patronizing my hotel for your brief stopover on your second visit to the temple city. I was immensely delighted to note that you had a very satisfying stay experience at the hotel and my team met up with your expectations. I have... More 

Worcester
Top Contributor
129 reviews 129 reviews
109 hotel reviews
154 helpful votes 154 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our positive experiences of Taj properties generally and Gateway properties specifically were strongly reinforced by our 4 night stay. The property is a colonial building with superb grounds and on a high promontory overlooking this fascinating and relatively mellow city. It is calm and peaceful, remarkable given its proximity to the city. Our room was spacious and well equipped, there... More 

Was this review helpful? Yes
Indranil_Ray, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Sir, Greetings from The Gateway Hotel Pasumalai Madurai! At the very outset, may I thank you for patronizing my hotel in course of your four night stay at the temple city. While perusing through your review I was delighted to note that you had a wonderful stay experience in my hotel and my team of associates looked after you... More 

Emirate of Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Enjoyed family vacation in a relaxing and close to nature ambience. Excellent city view, well kept rooms, greenery all around, large pool, good food and great hospitality. Beautiful peacocks roaming freely in the hotel compound are a treat to the eyes.

Was this review helpful? Yes
Indranil_Ray, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Sir, Greetings from The Gateway Hotel Pasumalai Madurai! At the very outset , may I thank you for patronising my hotel during your brief vacation at the temple city. While perusing through your review I was delighted to note that you had an excellent vacation in the property and enjoyed a very relaxed stay in the hotel. I was... More 

Bengaluru (Bangalore), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Location,maintenance, comforts etc are very good. But service in the restaurant is bad as only 2 or 3 waiters can understand customers requirements and respond accordingly. Rest of them are communicative or can understand visitors requirements. This section requires a lot of improvement.

Was this review helpful? Yes 2
Indranil_Ray, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Sir, Greetings from The Gateway Hotel Pasumalai Madurai! At the very outset may I thank you for patronising my hotel in course of your brief stopover at the temple city. While perusing through your review, I was delighted to note that you were extremely satisfied with the stay experience and you found the location and upkeep of the property... More 

Leeds, United Kingdom
Top Contributor
166 reviews 166 reviews
51 hotel reviews
141 helpful votes 141 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were here only for 1 night, and no complaints. Even the mosquitoes/flies kept away when we ate under the stars. Large room with all amenities (near the tennis court) overlooking the city. I suspect with the trees removed, or from a higher floor you can see the temples. It didn't matter as we were heading that way anyway. We... More 

Was this review helpful? Yes 3
Indranil_Ray, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Sir, Greetings from The Gateway Hotel Pasumalai Madurai ! At the very outset may I thank you for patronizing my hotel in course of your brief stopover in the temple city. While perusing through your deatiled review, I was immensely pleased to note that you had a very relaxed and satisfying stay with us and the team was able... More 

Chennai (Madras), India
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is on top of a hill. Views are beautiful. Food is good however felt a bit inconsistent when the order was repeated on 2 consecutive days at different times of day. Buffet breakfast is sumptuous however would have expected a litte more in dessert section. Ala carte food is really tasty.. Only downside no outside restaurants deliver there... More 

Was this review helpful? Yes 4
Indranil_Ray, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Sir, Greetings from The Gateway Hotel Pasumalai Madurai! At the very outset , may I thank you for patronizing my hotel in course of your stay with your family in the city of temples. While perusing through your review, I was immensely happy to note that you had an extremely comfortable and relaxed stay . Have also discussed and... More 

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