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All 47 Madurai hotels

Hotel Northgate

23 Pattaraikarai Street | Opposite American College, Goripalayam, Madurai 625002, India
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Hotel Northgate
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76%
Ranked #6 of 47 hotels in Madurai
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed June 19, 2014
NARASIMHAN R Chennai (Madras), India
  • Overview
  • Reviews (92)
  • Photos (36)
  • Amenities
  • Room tips (19)
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92 people have reviewed this hotel

Traveler rating
    32
    36
    16
    6
    2
See reviews for
46
9
8
12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Chennai (Madras), India
Contributor
12 reviews 12 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 19, 2014

,My family along with my sister’s family from Canada stayed in this hotel for one day before going to Rameswaram. We made booking for 2 standard A/C rooms for 26/01/14 on telephone and it was made accessible on reaching from Tiruchi. The best part of the Hotel is its prime location facing the American college. . Furthermore it is on... More

Was this review helpful? Yes
Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 10, 2014 via mobile

My family stayed at this hotel for 3 nights. At first glance, i was impressed by the modern looking rooms but there were several issues faced which made our stay unpleasant. Firstly, service was poor. There was a time when we ordered coffee to our room, it never came. Secondly, it seems like they have only 1 cleaner who sweeps... More

Was this review helpful? Yes 2
GeneralManagerHotel, General Manager at Hotel Northgate, responded to this review

Dear Guest , Thank you for your feedback about our property. we sincerely regret to hear that your experience did not match your expectations and you underwent several inconveniences during your stay with us. On behalf of North Gate Hotel , i offer our sincere apologies for the inconvenience incurred. We believe in the principle of guest satisfaction , but... More

Chennai
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 9, 2014

Stayed at Hotel North Gate for a day and a night. Had booked the room through one of my friends. Booking was done over phone. No hassles in checking in and entire affair was over in less than 10 minutes. The best part of the Hotel is its prime location. To any part of the city one can get a... More

Was this review helpful? Yes 2
GeneralManagerHotel, General Manager at Hotel Northgate, responded to this review

Dear Guest, Thank you for taking the time to write about your recent stay experience at North Gate. We are delighted to read your review in the trip advisor about our hotel.At the same time we had paid very close attention and noted our lacking. Our lack of attention to details with our pillow cases has also been discussed at... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 8, 2014

I booked this hotel for my parents . Initially, they had issues with the bed spreads . But upon calling the room service, they did promptly change the bed cover. When I wanted to extend my parents stay by a day and at the same time, not bill my parents, the manager Mr. Raja was very understanding and offered to... More

Was this review helpful? Yes 1
GeneralManagerHotel, General Manager at Hotel Northgate, responded to this review

Dear Guest , Thank you for sharing your feedback on Trip Advisor , which we appreciate all feedback in order to continually improve our service. We are delighted to read your great review upon your Parents stay in North Gate . It gives us great pleasure to know that your Parents had thoroughly enjoyed the stay with us. We look... More

Chennai (Madras), India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 7, 2014

We enjoyed the stay at Hotel North gate. It was a pleasant experience. The rooms are neat and clean. Room service was also good and prompt.. The complementary breakfast is excellent. It is buffet with very good variety of dishes. good

Was this review helpful? Yes 1
GeneralManagerHotel, General Manager at Hotel Northgate, responded to this review

Dear Guest , Thank you for staying at hotel North Gate on your recent Visit to Madurai, it was indeed pleasure to read your comments about our hotel. It has always been our pleasure to offer you an enjoyable hospitality and we are delighted to know that we have met your expectations. We look forward to welcoming you back to... More

Chennai
Contributor
19 reviews 19 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 2, 2014

Had stayed here many times. But unexpectedly it is seeing a down slide now.. Buffet breakfasts were good in the past. Now they serve cold Indian food. Even the boiled eggs were not washed property. Rooms are good. Free toiletries mean a small piece of soap, a toothbrush & 5 ml of shampoo. It was generous earlier. Still value for... More

Was this review helpful? Yes 2
GeneralManagerHotel, General Manager at Hotel Northgate, responded to this review

Dear Guest, Thank you for taking the time to write about your recent stay experience at North Gate. We are delighted to read your review in the trip advisor about our hotel.At the same time we had paid very close attention and noted our lacking. Our lack of attention to details with our breakfast food has also been discussed at... More

Mumbai
1 review
3 of 5 stars Reviewed May 30, 2014

It was a preferred hotel once but that's not the case now I guess. There is nothing much to complain but at the same time nothing much to praise too. Don't expect anything new or fancy. The rooms are spacious but that's about it.

Review collected in partnership with Cleartrip

Was this review helpful? Yes
GeneralManagerHotel, General Manager at Hotel Northgate, responded to this review

Dear Guest, Thank you for taking the time to share your feedback on tripadvisor following your recent stay in North Gate. We are delighted to read your great review posted about your stay in North Gate. At the same time, we have paid close attention to all your comments. I assure you that we will do all we can to... More

Chevy Chase, Maryland
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 28, 2014

I came to stay at the hotel for 3 days on a business trip. I hadn't chosen the hotel, but the reservations were made for me by an associate. I got here at 3am from my bus trip to find the office staff attentive and courteous as they showed me to the room. The morning breakfast buffets had good selection,... More

Was this review helpful? Yes
GeneralManagerHotel, General Manager at Hotel Northgate, responded to this review

Dear Guest , Thank you for staying at North Gate Hotel and giving us the valuable Comments. We are delighted to read your great review up on your stay in North Gate . it gives us great pleasure to know that you thoroughly enjoyed your stay with us . We look forward to welcoming you back to our hotel. Regards,... More

Salem Tamil Nadu, India
Contributor
12 reviews 12 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed May 20, 2014

stayed a day on 18 th night stayd dble room with xtra bed for my family of 4 size adequate AC GOOD Walkable distance is (500m) is Gandhi musreum, situated just opp to american college and thamukkam maidan 2.5 km to temple and naiker mahal the famous amma mess and kumar mess is just walkable distance of 3 min andhra... More

Was this review helpful? Yes
GeneralManagerHotel, General Manager at Hotel Northgate, responded to this review

Dear Guest , Thank you for staying at North Gate Hotel and giving us the valuable Comments. We are delighted to read your great review up on your stay in North Gate . it gives us great pleasure to know that you thoroughly enjoyed your stay with us . Also we have noted your comments on our rest room maintenance... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 20, 2014

I happen to stay in North Gate after reading some reviews in Trip advisor even though there were mixed responses I took my chance as these reviews as pinch of salt because different people have different experience at times. However to my shock I had a worst experience with North Gate. The Check in was quick I reserved 2 double... More

Was this review helpful? Yes 2
GeneralManagerHotel, General Manager at Hotel Northgate, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor, which we appreciate all feedback in order to continually improve our services. I was most disappointed to read that you were not completely satisfied with your experience during your stay with us. I would like to extend my sincere apologies for any inconvenience caused, and I am pleased to inform... More

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Additional Information about Hotel Northgate

Address: 23 Pattaraikarai Street | Opposite American College, Goripalayam, Madurai 625002, India
Location: India > Tamil Nadu > Madurai
Price Range (Based on Average Rates): $
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Amenities

Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service
Hotel Style
#3 Best Value Hotel in Madurai
Official Description (provided by the hotel)
A Jewel Of Temple City ... more   less 
Number of rooms
46

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