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All 42 Madurai hotels

Hotel Northgate

Palam Station Road | Goripalayam, Madurai 625002, India
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Hotel Northgate
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Ranked #3 of 42 hotels in Madurai
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49 reviews from our community

    Trip type
Traveler rating
    21
    16
    8
    3
    1
Date Rating
Ramagundam, Andhra Pradesh, India
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 18, 2013 NEW

after driving 400 kms from Bangalore i was aching to have some good rest, and i found this hotel satisfactory. Although there is a scope for improvement, in an overview it was OK staying here. The room was clean, bed was comfortable, but i dont know why hotels dont take much care in keeping comfortable pillows.....they are generally the same... More

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See 2 more reviews by Manish178 for Madurai
JoeDominicRichard, Manager at Hotel Northgate, responded to this review
June 19, 2013

Dear Guest, Thank you for taking the time to write about your recent stay at North Gate. We are sincerely sorry that your visit did not reflect the high standards that we set for our hotel. Our goal is to always exceed our guests’ expectations. We value your comments and we will take whatever steps we can to correct the... More

delhi
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 14, 2013 NEW

well maintained clean rooms, linen is clean & fresh.Recently renovated rooms, with new fittings on 1st floor. Nice buffet for breakfast. They arranged the breakfast on request after 10.30 also for my father.Engineering and hosuekeeping was prompt

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JoeDominicRichard, Manager at Hotel Northgate, responded to this review
June 19, 2013

Dear Guest, Thank you for staying with us and for taking the time to write down and share your nice experience with others. We are very happy we made your time in Madurai enjoyed I am sorry your room didn’t had a nice view, unfortunately, we are in the heart of Madurai, surrounding by building, which don’t allow every rooms... More

New Delhi, India
Top Contributor
59 reviews 59 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
115 helpful votes 115 helpful votes
4 of 5 stars Reviewed June 9, 2013

Stayed there during a official visit for 2 nights. Earlier used to stay close to the railway station. as those hotels have turned costly, choose to stay in this hotel after viewing other reviews. happy with the decision. the rooms are very spacious. complimentary breakfast had good variety. staff were help though professionalism needs to improve. the AC seemed to... More

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See 4 more reviews by hemkumar g for Madurai
JoeDominicRichard, Manager at Hotel Northgate, responded to this review
June 19, 2013

Dear Guest, Thank you for taking the time to share your feedback on tripadvisor following your recent stay in North Gate. We are delighted to read your great review post your stay in North Gate. It gives us great pleasure to know that you thoroughly enjoyed your stay with us. At the same time, we have paid close attention to... More

Copenhagen, Denmark
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 3, 2013

The hotel is clean, comfortable and reasonably priced. Restaurant is very good, as is their complimentary breakfast. We stayed only for a night, so we didn't really care for the service. But the service is very slow. For simple things like tea and blankets, we had to make repeated calls to the reception. Our window opened to a dump yard,... More

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JoeDominicRichard, Manager at Hotel Northgate, responded to this review
June 19, 2013

Dear Guest, Thank you for taking the time to write about your recent stay at North Gate. We are sincerely sorry that your visit did not reflect the high standards that we set for our hotel. Our goal is to always exceed our guests’ expectations. We value your comments and we will take whatever steps we can to correct the... More

Prague
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 28, 2013

helpful polite staff, clean big rooms, wifi works perfectly in the rooms, food in the restaurant was good enough, big selection, restaurant looks clean. Some rooms have no view. Very decent bar attached to the hotel. Highly recommend. Great value for the money, good for business and leisure trips.

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JoeDominicRichard, Manager at Hotel Northgate, responded to this review
June 7, 2013

Dear Guest, Thank you for taking the time to share your feedback on tripadvisor following your recent stay in North Gate. We are delighted to read your great review post your stay in North Gate. It gives us great pleasure to know that you thoroughly enjoyed your stay with us. We hope we have the chance to serve you again... More

Cochin
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 27, 2013

Nice Place..ambience ok... Parking ..enough space.. Location ..a little bit away(~2Km by walk) from Meenakshi temple...you can take auto rikshaw...charges huge greater than 60rs..especially if you are a traveller....if you are ready to walk...you can see /buy fruits/items from the market..There are direction signs within market to the temple... Big rooms and good enough channels on tv though they are... More

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JoeDominicRichard, Manager at Hotel Northgate, responded to this review
May 28, 2013

Dear Guest, Thank you very much for your constructive feedback regarding your stay at Northgate. First of all, on behalf of all our team members, I would like to present our apologies for not delivering the service you were expecting. I have shared your comments regarding the lack of follow up and attentiveness of our team members especially at room... More

Ootacamund, India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 24, 2013

I had left behind my laptop adapter at HNG at the end of my visit there. The Hotel located it and sent it to me. I was very happy about their service. I like to stay in HNG since it is centrally located. The staff do make mistakes but are prompt to apologise. After all, they too are human.

Was this review helpful? Yes 1
JoeDominicRichard, Manager at Hotel Northgate, responded to this review
May 28, 2013

Dear Guest, Thank you for taking the time to share your feedback on tripadvisor following your recent stay in North Gate. We are delighted to read your great review post your stay in North Gate. It gives us great pleasure to know that you thoroughly enjoyed your stay with us. At the same time, we have paid close attention to... More

Thrissur, India
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed May 10, 2013

This is a very good hotel. The rooms are comfortable, service is excellent. The complementary buffet breakfast is one of the best I have ever had in such range hotels. The location is probably the only disadvantage if you would like to make frequent trips to city centre / bus - railway terminals, but close to Meenakshy temple.

Was this review helpful? Yes 1
JoeDominicRichard, Manager at Hotel Northgate, responded to this review
May 28, 2013

Dear Guest, Thank you for taking the time to share your feedback on tripadvisor following your recent stay in North Gate. We are delighted to read your great review post your stay in North Gate. It gives us great pleasure to know that you thoroughly enjoyed your stay with us. We hope we have the chance to serve you again... More

Navi Mumbai, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 7, 2013

Good place to stay with family or for short stays. Food is good and the staff are helpful. There is a DG power back up which would ensure your A/c is on and the stay is comfortable. One of those hotels in Tamil Nadu where you dont see anyone scratching their head for a tip from you. Breakfast spread is... More

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JoeDominicRichard, Manager at Hotel Northgate, responded to this review
May 8, 2013

Dear Guest, Thank you for taking the time to share your feedback on tripadvisor following your recent stay in North Gate. We are delighted to read your great review post your stay in North Gate. It gives us great pleasure to know that you enjoyed your stay with us. At the same time, we have paid close attention to all... More

Bangalore, Karnataka, India
1 review
4 of 5 stars Reviewed May 1, 2013

We stayed there for 3 days. we found it very friendlier and responsive. The hotel is newly rennovated and has been improving by its quality day by day. Once in march we stayed in the same hotel and we were satisfied with their service. again in April when we checked in the hotel we found few changes in their services... More

Was this review helpful? Yes
JoeDominicRichard, Manager at Hotel Northgate, responded to this review
May 8, 2013

Dear Guest, Thank you for taking the time to share your feedback on tripadvisor following your recent stay in North Gate. We are delighted to read your great review post your stay in North Gate. It gives us great pleasure to know that you thoroughly enjoyed your stay with us. At the same time, we have paid close attention to... More

 
 
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Additional Information about Hotel Northgate

Address: Palam Station Road | Goripalayam, Madurai 625002, India
Region: India > Tamil Nadu > Madurai
Amenities:
Bar/Lounge Business Center Free Parking Restaurant Room Service
Hotel Style:
Ranked #3 of 42 hotels in Madurai
Price Range: $
Official Description (provided by the hotel):
A Jewel Of Temple City ... more   less 
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