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Heritage Madurai

Certificate of Excellence
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11,Melakkal Main Road,Kochadai, Madurai 625016, India
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Heritage Madurai
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Heritage Madurai
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713 reviews from our community

Traveler rating
    370
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    70
    21
    10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (166)
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Bengaluru (Bangalore), India
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

As it is located slightly away frm the hustle and bustle of Madurai town (but attractions like Meenakshi temple is less than 5 km away), the atmosphere is quite serene. Lot of trees and greenery envelops the property and gives you a calming coolness. The architecture is very ethnic and tasteful, devoid of any excesses. The architect has recreated a... More 

Was this review helpful? Yes
B_Gopalakrishnan, General Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from the Heritage Madurai!! Thank you for posting your review on Trip Advisor. We are happy to know that you had enjoyed your overall stay and also you pleased with facilities & ambiance. We truly appreciate your kind feedback and look forward to welcoming you back at the resort. Hospitably Yours, Gopalakrishnan General Manager More 

Navi Mumbai, India
Contributor
19 reviews 19 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this heritage resort for a night before heading out to Kodai. It is around 30 mins drive from the airport. Airport taxi is the best way to travel. The staff is very welcoming and check in was swift. the room which they gave us was quite big in size, like an old south indian house. The washrooms... More 

Was this review helpful? Yes
B_Gopalakrishnan, General Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from Heritage Madurai!!! We are delighted to note that you liked the place and the Heritage Madurai. We are thankful to you for your wonderful feedback which is exceptionally well in sharing your experiences pleasant stay you had here through Trip Advisor. We are also thankful to you for having extremely recommended our hotel with detailed narrations... More 

Gurgaon, India
Top Contributor
69 reviews 69 reviews
28 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Heritage is a wonderful hotel in Madurai. The cottages have the old world charm and are very tastefully done. The food is nothing great, but is still nice. The staff, typical of Tamil Nadu, is very polite and helpful.

Was this review helpful? Yes
B_Gopalakrishnan, General Manager at Heritage Madurai, responded to this review

Our honored guest, Greetings from Heritage Madurai! We are happy to know that you had a very pleasant and relaxing stay. We want to thank you for your nice comments about our resort, services, on Trip Advisor. It is our constant endeavor not only to our standards meet our guests but also to exceed the expectations of our valued guests... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Last week I had spend three days in heritage really it was an awesome experience,I say so because of the care provided by the staff's even in pool side the resort have kept two expert trainers to assist us in the pool, the only one inconvenience for me was the slow WiFi, good variety of food and almost all variety... More 

Was this review helpful? Yes 2
B_Gopalakrishnan, General Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from Heritage Madurai!!! We are delighted to note that you liked the place and the Heritage Madurai. We are thankful to you for your wonderful feedback which is exceptionally well in sharing your experiences pleasant stay you had here through Trip Advisor. We are also thankful to you for having extremely recommended our hotel with detailed narrations... More 

Perth, Australia
Top Contributor
119 reviews 119 reviews
72 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I spent 2 nights here during a 3 week visit to Southern India. We enjoyed this villa style hotel which was set back and away from the frenzy that is Madurai. A large property with efficient check in and lovely large villa ( Luxury Villa booked) with own small pool for cooling off, a large bathroom, bedroom... More 

Was this review helpful? Yes 2
B_Gopalakrishnan, General Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from the Heritage Madurai!! Thank you for posting your review on Trip Advisor. We are happy to know that you had enjoyed your overall stay and also you pleased with facilities & ambiance. We truly appreciate your kind feedback and look forward to welcoming you back at the resort. Hospitably Yours, Gopalakrishnan General Manager More 

Navi Mumbai, India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

It's a decent hotel with 3 types of accommodation including rooms with private pools. We stayed in Deluxe Room, very spacious, about 700 sq ft. The food is good. However, the wine menu is limited to only one variety. I availed the spa services- Swedish Body Massage. Sanup Mohan was excellent at his job. However, the towels stink of oil.... More 

Was this review helpful? Yes 2
B_Gopalakrishnan, General Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from the Heritage Madurai!! Thank you for posting your review on Trip Advisor. We are happy to know that you had enjoyed your overall stay and also you pleased with facilities & ambiance. We truly appreciate your kind feedback and look forward to welcoming you back at the resort. Hospitably Yours, Gopalakrishnan General Manager More 

New Delhi, India
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

in the remote place of Tamil Nadu I found the hotel Heritage extremely comfortable place to spent the night. The place is quite and relaxing. The rooms are traditionally decoreated with comfortable bed and warm water. The rooms are warm and clean.

Was this review helpful? Yes 1
B_Gopalakrishnan, General Manager at Heritage Madurai, responded to this review

Our honored guest, Greetings from Heritage Madurai! We are happy to know that you had a very pleasant and relaxing stay. We want to thank you for your nice comments about our resort, services, on Trip Advisor. It is our constant endeavor not only to our standards meet our guests but also to exceed the expectations of our valued guests... More 

New Delhi, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As we checked in at the reception I was taken back in time to the early fifties. The property has retained its heritage aura. What impresses one is the tranquility in the place. The staff is exceptionally friendly and helpful. A must visit place.

Was this review helpful? Yes 3
B_Gopalakrishnan, General Manager at Heritage Madurai, responded to this review

Our honored guest, Greetings from Heritage Madurai! We are happy to know that you had a very pleasant and relaxing stay. We want to thank you for your nice comments about our resort, services, on Trip Advisor. It is our constant endeavor not only to our standards meet our guests but also to exceed the expectations of our valued guests... More 

Bangalore
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

In all my travels, all over the world , I have never ever encountered a situation where I was made to pay Rs. 3,000 for a stained bed sheet. When the house keeping brought this my notice in a very rude manner, I approached the duty manager in hopes that he would be better educated in these matters and how... More 

Was this review helpful? Yes 1
B_Gopalakrishnan, General Manager at Heritage Madurai, responded to this review

Dear Valued Guest, Day Greetings! we truly value your feedback, which will allow us to know how our services are evaluated and are necessary attention and improvement to our valued customers pleased to realize our commitment to customer satisfaction. Heritage Madurai is always extend our highest level of finest hospitality for our valued guest. It is the procedure where every... More 

Peterborough, United Kingdom
Top Contributor
96 reviews 96 reviews
24 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A well designed hotel with spacious well appointed rooms. Ours had a small plunge pool with seating area and a seperate sitting room with sofa chairs and desk. Wi fi free but slow. TV worked well (the seperate one in the bedroom did not.) The shower room also very spacious. There is a large outdoor pool and various other facilities.... More 

Was this review helpful? Yes 2
B_Gopalakrishnan, General Manager at Heritage Madurai, responded to this review

Our honored guest, Greetings from Heritage Madurai! We are happy to know that you had a very pleasant and relaxing stay. We want to thank you for your nice comments about our resort, services, on Trip Advisor. It is our constant endeavor not only to our standards meet our guests but also to exceed the expectations of our valued guests... More 

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