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All 47 Madurai hotels

Heritage Madurai

4.5 of 5 Hotel   |   11,Melakkal Main Road,Kochadai, Madurai 625016, India
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Heritage Madurai
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85%
Ranked #2 of 47 hotels in Madurai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
Rameshrk Chennai (Madras), India
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529 people have reviewed this hotel

Traveler rating
    280
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    52
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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English first
Chennai (Madras), India
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed today NEW

I booked this hoted based on the reviews in Trip Advisor. I was not disappointed. The check-in was easy with some refreshing drink. The architecture was nice. Resort had a magnificient space. It is spread across 17 acres of land. It was pleasant to hear birds chirping as I don't hear them nowadays in Chennai.Fresh breath of air. The room... More

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Tamil Nadu
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We visited this place during the month of June 2014 and really enjoyed our stay. The swimming pool is a blessing for the Madurai Heat. The staff were very friendly and courteous. The only drawback is that the vehicles are not allowed to go right up to the rooms however they do have battery cars to transport guests. Overall was... More

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Chennai (Madras), India
1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed here for a couple of days and have only wonderful things to share. Quaint cottages with an old-worldly charm, wonderful set of staff, eye-pleasing greenery, outstanding spa services and the best complimentary breakfast we've ever had, and oh before I forget the cute buggy which transports you around..all of it is awesome!! This is your place to go... More

Was this review helpful? Yes
ManagementHeritage, General Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from the Heritage Madurai!! Thank you for posting your review on Trip Advisor. We are happy to know that you had enjoyed your overall stay and also you pleased with facilities & ambiance. We truly appreciate your kind feedback and look forward to welcoming you back at the resort. Hospitably Yours, Gopalakrishnan General Manager More

Karur, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed there with my kids for 2 days..It was a very good break for me after a long year..My son enjoyed the plunge pool to the max..As we had a small baby they provided the room near the reception..pool has to be cleaned atleast twice a day due to all dry leaves.There was no bath towels n floor mats... More

Was this review helpful? Yes 1
ManagementHeritage, General Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from the Heritage Madurai!! Thank you for posting your review on Trip Advisor. We are happy to know that you had enjoyed your overall stay and also you pleased with facilities & ambiance. We truly appreciate your kind feedback and look forward to welcoming you back at the resort. Hospitably Yours, Gopalakrishnan General Manager More

Chennai, Tamil Nadu, India
Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Beautiful property and well maintained. Service is good. Take the pool villa...really worth it. I had a problem with one dish and complained....the next day I had the head chef and GM come to me and apologize and the chef dished out a preparation that blew me away. Kudos.

Was this review helpful? Yes 2
ManagementHeritage, General Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from the Heritage Madurai!! Thank you for posting your review on Trip Advisor. We are happy to know that you had enjoyed your overall stay and also you pleased with facilities & ambiance. We truly appreciate your kind feedback and look forward to welcoming you back at the resort. Hospitably Yours, Gopalakrishnan General Manager More

Madrid, Spain
Contributor
19 reviews 19 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Best Place to stay in Madurai, no doubt. An Oasis of peace inside Madurai´s chaos. Nice gardens and heavenly swimming pool. Excelent south Indian Cuisine. Great room, great service. From hk team, and restaurant !! El mejor en Madurai al 100%, lugar y servicio.

Was this review helpful? Yes 1
ManagementHeritage, General Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from the Heritage Madurai!! Thank you for posting your review on Trip Advisor. We are happy to know that you had enjoyed your overall stay and also you pleased with facilities & ambiance. We truly appreciate your kind feedback and look forward to welcoming you back at the resort. Hospitably Yours, Gopalakrishnan General Manager More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

Let's take it one thing at a time. Website: Good user interface, loaded with required information Problem area: Online reservation facility is not functioning. Reservation: Reservation done via mail conversation/phone conversation. The mail id is provided on the website. Prompt reply is ensured. Problem area: None Special mention: Ms Rajeswari of Reservations, handled the reservation quite efficiently. Travel desk: The... More

Was this review helpful? Yes 2
ManagementHeritage, General Manager at Heritage Madurai, responded to this review

Dear Esteemed Guest, Greetings from The Heritage Madurai !!!! We felt elated to know that you had a pleasant stay with your family at our resort. We are greatly grateful to you for your wonderful review in Trip Advisor with appreciating comments about Rooms, Food and Service and staffs. Your encouraging feedback gives us immense boosting energy to rededicate ourselves... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 16, 2014

This was my first stay at the Heritage in Madurai and was based on the reviews on Trip Advisor. The Madura Coats Club has been converted into the hotel and is a wonderful resort. The ambience soothes and relaxes you from the time you arrive. Very comfortable, clean and spacious rooms (Deluxe Club Room) and the bathrooms are spacious too.... More

Was this review helpful? Yes 2
ManagementHeritage, General Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from the Heritage Madurai!! Thank you for posting your review on Trip Advisor. We are happy to know that you had enjoyed your overall stay and also you pleased with facilities & ambiance. We truly appreciate your kind feedback and look forward to welcoming you back at the resort. Hospitably Yours, Gopalakrishnan General Manager More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 15, 2014 via mobile

It was a very wonderful & well planned property in Madurai... It's value for the money... The hospitality offered is up to 5 star level & the cost is very reasonable one for this kind of service comparing to other hotels.... It's well maintained property & once you entered the hotel you can't imagine it's Kerala or Madurai... Top class... More

Was this review helpful? Yes
ManagementHeritage, General Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from the Heritage Madurai!! Thank you for posting your review on Trip Advisor. We are happy to know that you had enjoyed your overall stay and also you pleased with facilities & ambiance. We truly appreciate your kind feedback and look forward to welcoming you back at the resort. Hospitably Yours, Gopalakrishnan General Manager More

Coimbatore, India
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 15, 2014

Happened to visit the Restaurant today of the hotel. It was a family visit for lunch. The restaurant has a good ambiance but the ACs were not working. So we had to do with a fan. The food is good but far too expensive for the kind of service we got. There were hardly 4 people who were running across... More

Was this review helpful? Yes
ManagementHeritage, General Manager at Heritage Madurai, responded to this review

Dear Valued Guest, Greetings of the day!!! While we thank you for taking out your time to voice your concerns, we are extremely sorry for all the inconveniences caused to you during your stay at our hotel. It is really unfortunate that that we have not come up to your expectations and we are very much concerned about your stay... More

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Additional Information about Heritage Madurai

Address: 11,Melakkal Main Road,Kochadai, Madurai 625016, India
Location: India > Tamil Nadu > Madurai
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Heritage Madurai 4.5*
Reservation Options:
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Also Known As:
Heritage Madurai Hotel Madurai
Heritance Hotel Madurai

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Spa Hotel in Madurai #3 Business Hotel in Madurai
Hotel Class
Official Description (provided by the hotel)
Welcome to Heritage, Welcome to Madurai.A resort, one hundred years in the making, in the heart of a city that grew from drops of nectar that flowed from the locks of Shiva, as legend would have us believe.Enter the gates of the 17-acre resort, and experience the Madurai of distant past. ... more   less 
Number of rooms
68

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