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Heritage Madurai

4.5 of 5 11,Melakkal Main Road,Kochadai, Madurai 625016, India
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Certificate of Excellence 2014
Heritage Madurai
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Heritage Madurai
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652 reviews from our community

Traveler rating
    342
    218
    63
    20
    9
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183
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (155)
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  • Dutch first
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English first
  • All months
    (652)
  • Mar-May only
    (157)
  • Jun-Aug only
    (107)
  • Sep-Nov only
    (144)
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    (244)
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Top Contributor
59 reviews 59 reviews
43 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Having tried almost all other decent places of stay in Madurai, I have to say that Heritage emerges as the clear winner. There's absolutely nothing that I don't like about the hotel. The staff is the most courteous and friendly you'll ever see. The rooms are very very spacious and very tastefully done. The bathrooms are large and clean. Food... More 

Was this review helpful? Yes 1
B_Gopalakrishnan, General Manager at Heritage Madurai, responded to this review

Our Esteemed Guests, Greetings from Heritage Madurai! We are happy to know that you had a very enjoyable and fun with your family in our hotel. And 'our ongoing commitment not only to get our customers satisfied in our standards, but also to exceed the expectations of our valued guests by our dedicated and personalized services in all possible ways... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

It was a excellent place to celebrate birthday party over lawn . Their hospitality was great and wonderful . I thank Mr . Karthikeyan f& b and Mr. sivashankar event incharge . The buffet dinner was really very tasty . The lawn was well maintained .

Was this review helpful? Yes 2
B_Gopalakrishnan, General Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from Heritage Madurai!!! We are delighted to note that you liked the place and the Heritage Madurai. We are thankful to you for your wonderful feedback which is exceptionally well in sharing your experiences you had here through Trip Advisor. We are also thankful to you for having extremely recommended our hotel with detailed narrations of our... More 

Exeter, United Kingdom
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is a busy tourist and local hotel. Nicely set out. Rooms are gracious and we had a great sitting area, bedroom and a small plunge pool and open air bathroom. Reasonably comfortable beds, Fridge and coffee and tea making facilities. There is a pool although not very deep it is well kept. There is a gym here although... More 

Was this review helpful? Yes 2
B_Gopalakrishnan, General Manager at Heritage Madurai, responded to this review

Dear valued customer, Day Greetings! Thanks for your review of our property praising environment, staff, service and food on Trip Advisor. While taking your positive comments on board, we truly value your feedback, which will allow us to know how our services are evaluated and are necessary attention and improvement to our valued customers pleased to realize our commitment to... More 

London, United Kingdom
Top Contributor
72 reviews 72 reviews
41 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

Madurai is a fascinating,noisy and chaotic city,and to return to the Heritage after a day sightseeing is a delight. The rooms are enourmous with an 'open air' plunge pool,large comfortable bed and a large seperate sitting room. The staff are very friendly and helpful,particularly around the sunken swimming pool. The restaurant is pleasant if not exciting and food is of... More 

Was this review helpful? Yes 2
B_Gopalakrishnan, General Manager at Heritage Madurai, responded to this review

Our honored guest, Greetings from Heritage Madurai! We are happy to know that you had a very pleasant and relaxing stay. We want to thank you for your nice comments about our resort, services, on Trip Advisor. It is our constant endeavor not only to our standards meet our guests but also to exceed the expectations of our valued guests... More 

Birmingham, United Kingdom
Top Contributor
61 reviews 61 reviews
24 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 1 week ago

The room we had (luxurty villa) was superb - almost too big. The bedroom was around 12m x 4m with a superb separate bathroom and private courtyard with a plunge pool. Unfortunately that's where the superlatives end. The position of the rooms are a little noisy, being near a busy road with the constant sound of vehicle horns. To the... More 

Was this review helpful? Yes
B_Gopalakrishnan, General Manager at Heritage Madurai, responded to this review

Dear valued customer, Day Greetings! Thank you for spending your precious time in writing the feedback about Heritage Madurai resort. While taking your positive comments on board, we truly value your feedback, which will allow us to know how our services are evaluated and are necessary attention and improvement to our valued customers pleased to realize our commitment to customer... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

We didn’t expect this kind of resort in midle of the city. lovely place, well maintained gardens, astonishing swimming pool with crystal clear water. Reception staff were very courteous,impressive treadional welcome by reception people was remarkable one.The food and service at the restaurant was very decent.Rooms are unique in styles,also with private swimming pool. What else,everything is just excellent.

Was this review helpful? Yes
B_Gopalakrishnan, General Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from the Heritage Madurai!! Thank you for posting your review on Trip Advisor. We are happy to know that you had enjoyed your overall stay and also you pleased with facilities & ambiance. We truly appreciate your kind feedback and look forward to welcoming you back at the resort. Hospitably Yours, Gopalakrishnan General Manager More 

Top Contributor
161 reviews 161 reviews
54 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The property is quite lovely, an oasis in the middle of bustling Madurai. We had our own villa, which was large and very adequate. Service was not particularly good. They seem disorganized. Dining room is not attractive at all.

Was this review helpful? Yes 1
B_Gopalakrishnan, General Manager at Heritage Madurai, responded to this review

Dear Valued customer, Day Greetings! Thanks for your review of our property praising environment, staff, service and food on Trip Advisor. While taking your positive comments on board, we truly value your feedback about our restaurant service and our dining room. We would like to inform you that the restaurant is located in a building which is 100 years old... More 

Paris, France
Contributor
18 reviews 18 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Quiet retreat ,super spacious bungalow room with amazing ,huge bathroo,also had private plunge pool.Secluded sunken swimming pool with attentive staff.breakfast selection good.Restaurant acceptable but a little lacking in atmosphere.

Was this review helpful? Yes
B_Gopalakrishnan, General Manager at Heritage Madurai, responded to this review

Dear Valued customer, Day Greetings! Thanks for your review of our property praising environment, staff, service and food on Trip Advisor. While taking your positive comments on board, we truly value your feedback about our restaurant service, which will allow us to know how our services are evaluated and are necessary attention and improvement to our valued customers pleased to... More 

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had been travelling 2 weeks non stop through coastal and temple cities in Tamil Nadu when we arrived in Madurai and at the hotel. We have stayed for a 4 day mini break before going to Hill Stations and have been attentively looked after. Everyone is professional and kind, but especial thanks to Maya Velan for keeping our room... More 

Was this review helpful? Yes
B_Gopalakrishnan, General Manager at Heritage Madurai, responded to this review

Our honored guest, Greetings from Heritage Madurai! We are happy to know that you had a very pleasant and relaxing stay. We want to thank you for your nice comments about our resort, services, on Trip Advisor. It is our constant endeavor not only to our standards meet our guests but also to exceed the expectations of our valued guests... More 

Chennai (Madras), India
1 review
5 of 5 stars Reviewed 2 weeks ago

I was forced to find this place in Madurai. I had to stay with my family for three nights and worried much about entertaining my kids (8 years & 4 years). It was a big surprise to me. Its right on a busy road. But you don't see or hear anything once you enter the place. It is safe place.... More 

Was this review helpful? Yes
B_Gopalakrishnan, General Manager at Heritage Madurai, responded to this review

Our Esteemed Guests, Greetings from Heritage Madurai! First and foremost, we would like to thank for for taking time for writing such a wonderful review in TripAdvisor. We are happy to know that you had a very enjoyable and fun with your family in our hotel.All our staff were delighted by seeing your review. And 'our ongoing commitment not only... More 

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Additional Information about Heritage Madurai

Address: 11,Melakkal Main Road,Kochadai, Madurai 625016, India
Phone Number:
Location: India > Tamil Nadu > Madurai
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Heritage Madurai 4.5*
Number of rooms: 67
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Also Known As:
Heritage Madurai Hotel Madurai
Heritance Hotel Madurai
Hotel Style:
#2 Spa Hotel in Madurai
#2 Business Hotel in Madurai

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