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Heritage Madurai

4.5 of 5 11,Melakkal Main Road,Kochadai, Madurai 625016, India
Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
Heritage Madurai
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Heritage Madurai
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625 reviews from our community

Traveler rating
    330
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    59
    20
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Leicester, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Spent a few nights in this very pleasant green oasis. The room complex with own plunge pool off the bedroom was lovely, spacious, quiet and clean. The staff were very attentive and delighted with their towel creations. Sudhir in the restaurant worked so hard and always with a winning smile, and the pool attendant read your wishes before you had... More 

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ManagementHeritage, General Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from the Heritage Madurai!! Thank you for posting your review on Trip Advisor. We are happy to know that you had enjoyed your overall stay and also you pleased with facilities & ambiance. We truly appreciate your kind feedback and look forward to welcoming you back at the resort. Hospitably Yours, Gopalakrishnan General Manager More 

Jaipur, Rajasthan, India
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Good that it is within the city limits. It is quite spacious and one has to walk quite a distance to reach the restaurant or the swimming pool. However, one can avail oneself of the golf-cart service to take onself around. The swimming pool is constructed in the style of traditional step-wells, which looks distinct. The place is quite and... More 

Was this review helpful? Yes
ManagementHeritage, General Manager at Heritage Madurai, responded to this review

Our Esteemed Guests, Greetings from Heritage Madurai! We are happy to know that you had a very enjoyable and fun with your family in our hotel. And 'our ongoing commitment not only to get our customers satisfied in our standards, but also to exceed the expectations of our valued guests by our dedicated and personalized services in all possible ways... More 

Sydney
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed two nights at the Heritage Madurai in early January, and enjoyed our excellent accommodation which was large, spacious and quiet. The grounds of the hotel are beautiful, and it's a nice escape after exploring the sights of hectic Madurai. The pool was wonderful! The breakfast buffet was the best of all the hotels and homestays we stayed at... More 

Was this review helpful? Yes
ManagementHeritage, General Manager at Heritage Madurai, responded to this review

Our honored guest, Greetings from Heritage Madurai! We are happy to know that you had a very pleasant and relaxing stay. We want to thank you for your nice comments about our resort, services, on Trip Advisor. It is our constant endeavour not only to our standards meet our guests but also to exceed the expectations of our valued guests... More 

Shrewsbury, United Kingdom
Top Contributor
122 reviews 122 reviews
50 hotel reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We loved our room with it's own totally private plunge pool. The bedroom and separate living room were large and pleasant. The bathroom was huge. The staff were friendly and helpful. The restaurant was mixed and the buffet rather disappointing. Location good in gardens, and easy to walk out to the local supermarket and ATM. I had a massage which... More 

Was this review helpful? Yes
ManagementHeritage, General Manager at Heritage Madurai, responded to this review

Our Esteemed Guest, Greetings from Heritage Madurai! We are happy to know that you had a very enjoyable and fun with your family in our hotel. And 'our ongoing commitment not only to get our customers satisfied in our standards, but also to exceed the expectations of our valued guests by our dedicated and personalized services in all possible ways... More 

Milton Keynes, United Kingdom
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This was one of our larger hotels that we stayed in. It's right on the outskirts of the town so easy reach for tours. The hotel was well laid out and had a large pool. Food was great with lots of options for you to have, you could either use the buffet or order something from the menu. We decided... More 

Was this review helpful? Yes
ManagementHeritage, General Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from the Heritage Madurai!! Thank you for posting your review on Trip Advisor. We are happy to know that you had enjoyed your overall stay and also you pleased with facilities & ambiance. We truly appreciate your kind feedback and look forward to welcoming you back at the resort. Hospitably Yours, Gopalakrishnan General Manager More 

Senior Contributor
34 reviews 34 reviews
24 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Beautiful rooms with private plunge pool and individual style and character. The main pool was excellent and pool attendant very helpful. The massage and facial I had was one of the best in India. The therapist was very professional and can't praise her enough. Our stay was let down by the restaurant - food was okay but the evening buffet... More 

Was this review helpful? Yes 1
ManagementHeritage, General Manager at Heritage Madurai, responded to this review

Dear valued customer, Day Greetings! Thanks for your review of our property praising environment, staff, service and food on Trip Advisor. While taking your positive comments on board, we truly value your feedback, which will allow us to know how our services are evaluated and are necessary attention and improvement to our valued customers pleased to realize our commitment to... More 

Cheltenham, United Kingdom
Top Contributor
657 reviews 657 reviews
101 hotel reviews
484 helpful votes 484 helpful votes
4 of 5 stars Reviewed 1 week ago

This is reportedly the best hotel that Madurai has to offer but as my title suggests you need to know what to expect, so here are a few pros and cons: 1. The rooms are very spacious with good cooling. However ill fitting windows mean that mosquitoes are a real problem, and overall cleanliness is OK. 2. The bed is... More 

Was this review helpful? Yes 1
ManagementHeritage, General Manager at Heritage Madurai, responded to this review

Dear valued customer, Day Greetings! Thanks for your review of our property praising environment, staff, service and food on Trip Advisor. While taking your positive comments on board, we truly value your feedback, which will allow us to know how our services are evaluated and are necessary attention and improvement to our valued customers pleased to realize our commitment to... More 

Kodaikanal, Tamil Nadu, India
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Lovely staff, fantastic buffet, gorgeous rooms and villas. Its a little rustic with very nice architecture and a lovely big outdoor pool. Nestled away away from the hustle of the city. Definately worth checking out...

Was this review helpful? Yes
ManagementHeritage, General Manager at Heritage Madurai, responded to this review

Our honored guest, Greetings from Heritage Madurai! We are happy to know that you had a very pleasant and relaxing stay. We want to thank you for your nice comments about our resort, services, on Trip Advisor. It is our constant endeavor not only to our standards meet our guests but also to exceed the expectations of our valued guests... More 

Theni, India
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Booked just for a night as kids wanted to enjoy the fabulous pool. The pros are 1. Heritage property 2. Great outdoor swimming pool that uses ozone to sterilise 3. Good food Cons 1. Rude security staff who find white skins more lucrative 2. Mosquitoes everywhere - with the present dengue outbreak.... This is frightening... Probably the house keeping supervisor... More 

Was this review helpful? Yes 4
ManagementHeritage, General Manager at Heritage Madurai, responded to this review

Dear Valued Guest, Greetings of the day!!! While we thank you for taking out your time to voice your concerns, we are extremely sorry for all the inconveniences caused to you during your stay at our hotel. It is really unfortunate that that we have not come up to your expectations and we are very much concerned about your stay... More 

2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed for 3 nights over long christmas weekend. The property was good but definately didnot live up to the expectation of a 5 star luxurious resort. We had booked a luxury villa and we had to pay extra it being a holiday weekend. The woodwork, stone finish bathrooms, a antique table fan in the room, an huge stone swimming... More 

Was this review helpful? Yes 1
ManagementHeritage, General Manager at Heritage Madurai, responded to this review

Dear Valued Guest, Greetings of the day!!! While we thank you for taking out your time to voice your concerns, we are extremely sorry for all the inconveniences caused to you during your stay at our hotel. It is really unfortunate that that we have not come up to your expectations and we are very much concerned about your stay... More 

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Additional Information about Heritage Madurai

Address: 11,Melakkal Main Road,Kochadai, Madurai 625016, India
Location: India > Tamil Nadu > Madurai
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Heritage Madurai 4.5*
Number of rooms: 68
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Also Known As:
Heritage Madurai Hotel Madurai
Heritance Hotel Madurai
Hotel Style:
#2 Spa Hotel in Madurai
#2 Business Hotel in Madurai

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