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All 11 Coonoor hotels

The Gateway Hotel Church Road

3.5 of 5 Hotel   |   Church Road | Upper Coonoor, The Nilgris, Coonoor 643101, India
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The Gateway Hotel Church Road
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89%
Ranked #4 of 11 Hotels in Coonoor
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Sumisha
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266 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
13 reviews 13 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is located in the Nilgiris. The property has some distinct features like the interiors and they have a fireplace too. I stayed in the chilly month of October and the staff was very friendly and took all measures to comfort you. The food was good for the breakfast as more people around but not Much choices for the... More

Was this review helpful? Yes 1
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Ms.Sumisha, Greetings from The Gateway Hotel Coonoor. We are glad to receive the feedback regarding your stay with us during October in 2013 which has your special mention of the services of the staff, food and the welcome drink. Your feedback will certainly motivate the team to do better and I thank you for the same. We look forward... More

Bangalore, India
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 2N/3D. The property screams antique, rustic like a photo from an old English literature book. Being the monsoon season, the property looked lush and colorful with all the trees and blooming flowers. It has a very old chapel adjacent to it and the property itself was a monastery converted into a hotel, overall a treat to the... More

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MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Ms.Yojana, Greetings from The Gateway Hotel Coonoor. Thank you for giving us the feedback regarding your stay with us during your recent visit to Coonoor for the conference. I am glad to know that you enjoyed the stay and the vintage nature of the hotel. We look forward to your continued patronage of The Gateway Hotel Coonoor and assure... More

Oakland, California
1 review
5 of 5 stars Reviewed 1 week ago

I'm late in writing this review but really wanted to write about the excellent stay we had at this hotel. Many reviews have already mentioned about the beautiful hotel and surrounding area. It is amazingly peaceful being so close to town. Our rooms were very nice, clean and spacious. Bathroom was modern and always had plenty of hot water. I... More

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MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Sir, Greetings from The Gateway Hotel Coonoor. Thank you for giving us the feedback regarding your stay with us during your recent visit to Coonoor for the conference. I am glad to know that you enjoyed the stay and services and that we were of timely assistance when your child fell ill. Your kind words of apprectaion for the... More

Bangalore, India
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 1 week ago

What will strike you about the place is its Heritage. Acquired church quarters so I learnt is very well maintained. Well manicured lawns ! Having tea sitting in it and enjoying the nature would relax you. I cannot remember the room number. It was a bit smaller than the others. Since we were outdoors that was not much of an... More

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MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Mr.Dsouza, Greetings from The Gateway Hotel Coonoor. Thank you for giving us the feedback regarding your stay with us during your recent visit to Coonoor for the conference. I am glad to know that you enjoyed the stay and the heritage nature of the property. We look forward to your continued patronage of The Gateway Hotel Coonoor and assure... More

Bangalore
Contributor
18 reviews 18 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice little charming property that takes you back to colonial times…quite similar to their sister hotel in Ooty, although the rooms are a bit dated compared to the Ooty property. However, the hotel provides for nice and cozy stay. Rooms are spacious and come with fireplaces which provides for a nice evening hang out. Restaurant provides for some very good... More

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MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Mr. Rohan, Greetings from The Gateway Hotel Coonoor. Thank you for giving us the feedback regarding your stay with us during your recent visit to Coonoor. I am glad to know that you enjoyed the stay and the colonial nature of the property. We look forward to your continued patronage of The Gateway Hotel Coonoor and assure you of... More

Chennai
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We wanted to take a much awaited break and we decided to stay at this property as my colleague stayed here earlier and was happy. We were very happy with the service, staff and the location. Great place for kids as well. Will visit again. Try and get the package with food included.

Was this review helpful? Yes
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Mr. Selvamraja, Greetings from The Gateway Hotel Coonoor. Thank you for giving us the feedback regarding your stay with us during your recent visit to Coonoor. We are delighted to know that you enjoyed the stay and services. We look forward to your continued patronage of The Gateway Hotel Coonoor and assure you of our best attention and services... More

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

lousy, unpalatable food. truly unbelievable how crappy it was. the fish fingers and chicken satay were left practically untouched, while the club sandwich would rate 2/10. the service matched the food ... we were first told only some items in one page of the menu were available, then when we pointed out that two entire pages were supposed to be... More

Was this review helpful? Yes 1
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Sir, Greetings from The Gateway Hotel Coonoor. Thank you for giving us your feedback regarding the poor dining experience when you came to our restaurant yesterday. I have noted your detailed feedback on the quality of food and service. I am quite embarrassed and perturbed to know that the fish finger, chicken satay and club sandwich served were unpalatable... More

Contributor
13 reviews 13 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I wanted to thank you and your team for making our trip a great experience. I would like to say that I have travelled a lot but the experience I have had at your hotel has been a different experience all together. I have come back with lots of good and enjoyable memories of your hotel . Your staff is... More

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MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear MS. Manjoo, Greetings from The Gateway Hotel Coonoor. Thank you for giving us the feedback regarding your stay with us during your recent visit to Coonoor. We are delighted to know that you enjoyed the stay and services. Your kind words of appreciation for the services rendered were shared with the team. We look forward to your continued patronage... More

Bangalore, India
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I had planned to spend a long weekend with family here and visited. Overall experience has been good with comfortable stay and nice staff. Food was also good. Completely a colonial feeling. However - there is not much to do here - apart from stay in the room, indoor sports etc. There is no swimming pool or outdoor activities. The... More

Was this review helpful? Yes
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Mr. Praveen, Greetings from The Gateway Hotel Coonoor. Thank you for giving us the feedback regarding your stay with us during your recent visit to Coonoor. I am quite perturbed and embarrassed to know that you were dissappointed with the view of the room alloted and the absence of a swiming pool. I regret the inconvenience and request you... More

Senior Contributor
22 reviews 22 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This place is on my every year visit list, not just because its a beautiful heritage property which is extremely well maintained, but also the management and staff of this hotel, they are just brilliant. Even though we were traveling on a busy weekend and my wife made last minute plans, Mr. John was so helpful and got us a... More

Was this review helpful? Yes
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Mr.Soman, Greetings from The Gateway Hotel Coonoor. Thank you for giving us the feedback regarding your stay with us during your recent visit to Coonoor. We are delighted to know that you enjoyed the stay and services. Your kind words of appreciation for the services rendered by John, Sunil, Chandrasekar and the other staff members from the restaurant and... More

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Additional Information about The Gateway Hotel Church Road

Address: Church Road | Upper Coonoor, The Nilgris, Coonoor 643101, India
Location: India > Tamil Nadu > Coonoor
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Gateway Hotel Church Road 3.5*
Number of rooms: 32
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Also Known As:
Gateway Hotel Coonoor

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