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The Gateway Hotel Church Road

Certificate of Excellence
Church Road | Upper Coonoor, The Nilgris, Coonoor 643101, India
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1 room 1 guest
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The Gateway Hotel Church Road
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369 Reviews from our TripAdvisor Community

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Traveler rating
    204
    130
    28
    4
    3
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176
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
  • All months
    (369)
  • Mar-May only
    (95)
  • Jun-Aug only
    (88)
  • Sep-Nov only
    (80)
  • Dec-Feb only
    (106)
All months
London, United Kingdom
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

What an amazing Property and what makes it a jewel of Conoor is the staff. Starting from GM to lower down everyone is so amazing and helpful. We also stayed in the sister property of Taj in ooty but Taj Coonoor is miles ahead of them. Will deff visit them again.

Was this review helpful? Yes
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Mr. Prashar, Greetings from The Gateway Hotel Coonoor. Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. We are delighted to know that you enjoyed the stay. Looking forward to your continued patronage of The Gateway Hotel Coonoor and assuring you of our best attention and services at all times.... More 

Hyderabad, India
1 review
5 of 5 stars Reviewed 2 weeks ago

Very neat and clean hotel with a very courteous staff, they will ensure that you are treated like a king. Their service quality is world-class, you order a thing and the next minute it is at your door, what a service. Apart from great service, they serve great quality food which is bliss for people like me who wish to... More 

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MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Mr. Suresh Singh, Greetings from The Gateway Hotel Coonoor. Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. We are delighted to know that you enjoyed the stay and services. Sir, we strive to maintain high standards of product and service and feedback such as yours go a long way... More 

Jakarta, Indonesia
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Housed in an old British bungalow over 100 years old, the hotel oozes charm. We stayed in the Taj Gateway Coonoor between 6-8 August 2015 and at the end of the stay felt we could do a few more days. The suite was large (OMG) and while the age of the building was apparent, it did not bother us for... More 

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MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Mr. Tumuluru, Greetings from The Gateway Hotel Coonoor. Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. We are delighted to know that you enjoyed the stay and services. Sir, we strive to maintain high standards of product and service and feedback such as yours go a long way in... More 

Bengaluru (Bangalore), India
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very warm and hospitable staff ... that's the high point of our stay. Its a hotel probably converted out of an old English property but in very good condition. Rooms are spacious and has nice a sit out in front of each cottage. Though property is not very big, hotel has managed to have a lot outdoor activity within premises.... More 

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MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Mr. Prameet, Greetings from The Gateway Hotel Coonoor. Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. We are delighted to know that you enjoyed the stay and services. Sir, we strive to maintain high standards of product and service and feedback such as yours go a long way in... More 

New Delhi, India
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Outstanding boutique hotel with all the amenities and charm that a tea plantation has to offer. The room was large and offered everything any modern hotel had to offer, the grounds were nicely manicured making ou feel like you were at your grandparents cottage minus a lake. The staff were always very pleasant and helpful. The restaurant offered a nice... More 

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MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Mr. Jeff, Greetings from The Gateway Hotel Coonoor. Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. We are delighted to know that you enjoyed the stay and services. You kind words of appreciation for the services rendered by the staff were shared with the team. Sir, we strive to... More 

Bangalore, India
1 review
5 of 5 stars Reviewed 4 weeks ago

Love to visit again..nice hospitality..Breakfast menu can be varied a bit and more non-veg can be included..nothing bad to mention as such:)Awesome hotel stuffs nice they listened and made way out for everything:)

Review collected in partnership with this hotel

Was this review helpful? Yes
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Mr. Ghatak, Greetings from The Gateway Hotel Coonoor. Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. We are delighted to know that you had a comfortable stay. We have noted your feedback regarding the breakfast menu and will certainly address it. Sir, we strive to maintain high standards of... More 

Chennai
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I got associated first with this beautiful property around 15 years ago and had visited and stayed there several times since. This time I made a visit to the hotel after 7 years only because of the warmth of the team in the hotel. The team there are so warm and caring , they remember you so fondly that it... More 

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MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Sir, Greetings from The Gateway Hotel Coonoor. I Thank you for patronizing TGH Coonoor regularly and for giving us your feedback regarding the stay with us during your recent visit to Coonoor. We are delighted to know that you enjoyed the stay and services this time as well. You kind words of appreciation for our services is certainly a... More 

Chennai (Madras), India
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed July 29, 2015

A very good property from taj again and enjoyed every bit of stay and free from the busy and noisey life of city and the weather was perfect during our visit and the staff is very cooperative there and rooms where very well maintained . Lots of program conducted daily in the evening like bonfire, magic shows for kids and... More 

Was this review helpful? Yes
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Mr. Ritesh, Greetings from The Gateway Hotel Coonoor. Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. We are happy are delighted to know that you enjoyed the stay and services. We thank you for the kind words of appreciation. We look forward to your continued patronage of The Gateway... More 

chennai, India
1 review
5 of 5 stars Reviewed July 28, 2015

We really enjoyed our stay at the resort and are very satisfied with the service provided by the staff,they where very cooperative and they had organized bonfire and programs like magic shows for the kids and other games for the guests.

Review collected in partnership with this hotel

Was this review helpful? Yes
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Mr. Jain, Greetings from The Gateway Hotel Coonoor. Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. We are delighted to know that you enjoyed the stay and services. Sir, we strive to maintain high standards of product and service and feedback such as yours go a long way in... More 

Mumbai (Bombay), India
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 18, 2015

We visited Gateway Hotel Coonoor, on My Fathers Birthday., and we Really had Good Time at the Property and had a Fine dining experience @ GAD/the dining hall. We were staying elsewhere in Coonoor. Kanan - the front office executive, was very hospitable and gave us a tour of the property. Special mention for: the GAD team and Executive Chef... More 

Was this review helpful? Yes 1
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Mr.Mana, Greetings from The Gateway Hotel Coonoor. Thank you for giving us your feedback regarding the meal experience with us during your recent visit to Coonoor. We are delighted to know that you enjoyed the food and services. Your kind words of appreciation for the services rendered by the Mr.Kannan, Mr.Bala and the chef were shared with the team.... More 

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