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The Gateway Hotel Church Road

Certificate of Excellence
Church Road | Upper Coonoor, The Nilgris, Coonoor 643101, India
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The Gateway Hotel Church Road
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357 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
Date | Rating
  • English first
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  • German first
  • Italian first
  • Russian first
  • Any
English first
  • All months
    (357)
  • Mar-May only
    (95)
  • Jun-Aug only
    (77)
  • Sep-Nov only
    (79)
  • Dec-Feb only
    (106)
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Mumbai (Bombay), India
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Gateway Taj at Coonoor is a smaller hotel but provides excellent service, delicious food. All the meals are prepared with lot of thoughts and good taste and of course very fresh keeping local cuisine in mind. The rooms are large and are of British colonial style. One can spend 10/ 15 days easily at this place and compare to five... More 

Was this review helpful? Yes
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Mr. Vakil, Greetings from The Gateway Hotel Coonoor. Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. We are delighted to know that you enjoyed the stay and have considered TGH Coonoor as one of your favourite hotels for your repeat visits.. We look forward to your continued patronage of... More 

New Delhi, Delhi, India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

WOW is the only word in my dictionary to describe the hotel property. Apart from the scenic location, the staff is main asset. Very friendly, sincere, proactive and mannered, something which is not usually seen now a days. The play area, children activity area is well maintained. Food is great and rooms are spacious with modern amenities even though the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Sir, Greetings from The Gateway Hotel Coonoor. Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. We are delighted to know that you had a comfortable stay. Your kind words of appreciation for the services rendered were shared with the team. Sir, we strive to maintain high standards of product... More 

coonoor, India
1 review
4 of 5 stars Reviewed 1 week ago

perfect place in Coonoor, good rooms and great food, courteous staff and wonderful ambiance. Its location is advantage to see places around coonoor Stay at Gateway hotel was awesome. Fire place lighting was a wonderful experience for kids , they also enjoyed magic show.

Review collected in partnership with this hotel

Was this review helpful? Yes
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Ms. Rachana, Greetings from The Gateway Hotel Coonoor. Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. We are glad to know that you had a comfortable stay. We look forward to your continued patronage of The Gateway Hotel Coonoor and assure you of our best attention and services at... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at Gateway Coonoor in October with family. We stayed in the Superior room for 2 nights and 3 days, and it was a memorable experience. The hospitality is great, the staff are eager to please and oblige the guests' requests. The room itself was very large and almost like a studio apartment. Very tastefully furnished and comfortable, especially the... More 

Was this review helpful? Yes
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Sir, Greetings from The Gateway Hotel Coonoor. Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. We are glad to know that you had a memorable stay. We have noted your feedback regarding the food and its pricing and will certainly have it addressed. Looking forward to your continued patronage... More 

Mumbai (Bombay), India
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Taj never lets you down. It always lives up to it legacy. This property is one of the finest property that i have come across. Serene, affordable or I will say value for money. I swear by the service offered here. The staff at its best. The rooms are spic and span. I visited this place during the beginning of... More 

Was this review helpful? Yes
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Ms. Amruta, Greetings from The Gateway Hotel Coonoor. Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. We are delighted to know that you enjoyed the stay and services. We look forward to your continued patronage of The Gateway Hotel Coonoor and assure you of our best attention and services... More 

Mumbai, Maharashtra, India
Level Contributor
49 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we stayed at this hotel for 3 nights. This place is a welcome change from the hustle of the city traffic at coonoor. Its a heritage hotel, so be ready to overlook standard five star luxury trappings. There is no air conditioning,but you may not need one in coonoor. We opted for superiors rooms which were very cosy with a... More 

Was this review helpful? Yes 1
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Ms. Sandhya, Greetings from The Gateway Hotel Coonoor. Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. We are happy to note that you enjoyed the stay. We have also noted your feedback regarding the service lapses and will ensure corrective measure are taken. Looking forward to your continued patronage... More 

Gurgaon, India
1 review
5 of 5 stars Reviewed 2 weeks ago

The Gateway Taj at Coonoor is simply awesome, be it location, service or just the experience. The welcome that is accorded to the guests on arrival sets the tone for the entire visit and the staff never stops smiling or being courteous. The rooms are wonderful and full of historic feel as some of them date back to 1920s or... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Mr. Puneet, Greetings from The Gateway Hotel Coonoor. Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. We are delighted to know that you had a comfortable stay. Your kind words of appreciation for the services rendered by John and the team were shared with all. Looking forward to your... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I have a habit of visiting old places to revive good old memories. I first visited TAJ GARDEN RETREAT Coonoor in May 1995. Thereafter, during my tenure in Bandipur I used to visit the rebranded GATEWAY, a couple of times a year. The place has a heritage charm to it and since it is located close to All Saints Church,... More 

Was this review helpful? Yes 1
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Mr.Vijay, Greetings from The Gateway Hotel Coonoor. Thank you for giving us your feedback regarding the dining experience at our restaurant during your recent visit to Coonoor. We are happy to know that you enjoyed the food and services. We have noted your grievance regarding the billing and will certainly have it addressed in your next visit. All of... More 

Level Contributor
91 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The entrance to the hotel is well maintained with wonderful gardens and a warm welcome awaits. We booked for dinner on a Saturday evening and enjoyed a drink in the Hampton Bar before the restaurant opened. Based on TA recommends, we tried a hot toddy - not bad! The buffet dinner included a whole host of indian dishes that provided... More 

Was this review helpful? Yes
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Mr. Mark, Greetings from The Gateway Hotel Coonoor. Thank you for giving us your feedback regarding the dinner experience at our hotel. We are delighted to know that you enjoyed the food and services. We look forward to your continued patronage of The Gateway Hotel Coonoor and assure you of our best attention and services at all times. Regards... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have gone to a lot of places across India but can easily say this the best property I have stayed and it is mainly because of people it has. Very courteous staff always with a smile will make difference in your stay. Property is at a quite place next to a church. It has a colonial architecture with nice... More 

Was this review helpful? Yes
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Mr. Apoorv, Greetings from The Gateway Hotel Coonoor. Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. We are delighted to know that you enjoyed the stay. We look forward to your continued patronage of The Gateway Hotel Coonoor and assure you of our best attention and services at all... More 

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