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The Gateway Hotel Church Road

Certificate of Excellence
Church Road | Upper Coonoor, The Nilgris, Coonoor 643101, India
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The Gateway Hotel Church Road
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The Gateway Hotel Church Road
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360 Reviews from our TripAdvisor Community

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Traveler rating
    198
    127
    28
    4
    3
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169
116
7
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
  • All months
    (360)
  • Mar-May only
    (95)
  • Jun-Aug only
    (80)
  • Sep-Nov only
    (79)
  • Dec-Feb only
    (106)
All months
Mumbai (Bombay), India
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We visited Gateway Hotel Coonoor, on My Fathers Birthday., and we Really had Good Time at the Property and had a Fine dining experience @ GAD/the dining hall. We were staying elsewhere in Coonoor. Kanan - the front office executive, was very hospitable and gave us a tour of the property. Special mention for: the GAD team and Executive Chef... More 

Was this review helpful? Yes 1
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Mr.Mana, Greetings from The Gateway Hotel Coonoor. Thank you for giving us your feedback regarding the meal experience with us during your recent visit to Coonoor. We are delighted to know that you enjoyed the food and services. Your kind words of appreciation for the services rendered by the Mr.Kannan, Mr.Bala and the chef were shared with the team.... More 

Delhi, India
1 review
5 of 5 stars Reviewed 2 weeks ago

Taj Coonoor has preserved the old world charm and has synergistically combined it with modern facilities. A well maintained property, warm hospitality, service oriented staff and good food. Enjoyed our stay.

Review collected in partnership with this hotel

Was this review helpful? Yes
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Mr. Kelkar, Greetings from The Gateway Hotel Coonoor. Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. We are delighted to know that you enjoyed the stay and services. We look forward to your continued patronage of The Gateway Hotel Coonoor and assure you of our best attention and services... More 

new delhi
Level Contributor
57 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you are looking for a break from a stressful life, this is an ideal getaway. We had a film crew staying there during our stay and yet, there was never a stir. My son loved the bikes they had in the lawns and I loved that they offered a 2-hour yoga class daily, although I never got to try... More 

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MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Sir, Greetings from The Gateway Hotel Coonoor. Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. We look forward to your continued patronage of The Gateway Hotel Coonoor. Regards R.Muralidharan General Manager More 

Mumbai (Bombay), India
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Gateway Taj at Coonoor is a smaller hotel but provides excellent service, delicious food. All the meals are prepared with lot of thoughts and good taste and of course very fresh keeping local cuisine in mind. The rooms are large and are of British colonial style. One can spend 10/ 15 days easily at this place and compare to five... More 

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MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Mr. Vakil, Greetings from The Gateway Hotel Coonoor. Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. We are delighted to know that you enjoyed the stay and have considered TGH Coonoor as one of your favourite hotels for your repeat visits.. We look forward to your continued patronage of... More 

New Delhi, Delhi, India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

WOW is the only word in my dictionary to describe the hotel property. Apart from the scenic location, the staff is main asset. Very friendly, sincere, proactive and mannered, something which is not usually seen now a days. The play area, children activity area is well maintained. Food is great and rooms are spacious with modern amenities even though the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Sir, Greetings from The Gateway Hotel Coonoor. Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. We are delighted to know that you had a comfortable stay. Your kind words of appreciation for the services rendered were shared with the team. Sir, we strive to maintain high standards of product... More 

coonoor, India
1 review
4 of 5 stars Reviewed 4 weeks ago

perfect place in Coonoor, good rooms and great food, courteous staff and wonderful ambiance. Its location is advantage to see places around coonoor Stay at Gateway hotel was awesome. Fire place lighting was a wonderful experience for kids , they also enjoyed magic show.

Review collected in partnership with this hotel

Was this review helpful? Yes
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Ms. Rachana, Greetings from The Gateway Hotel Coonoor. Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. We are glad to know that you had a comfortable stay. We look forward to your continued patronage of The Gateway Hotel Coonoor and assure you of our best attention and services at... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at Gateway Coonoor in October with family. We stayed in the Superior room for 2 nights and 3 days, and it was a memorable experience. The hospitality is great, the staff are eager to please and oblige the guests' requests. The room itself was very large and almost like a studio apartment. Very tastefully furnished and comfortable, especially the... More 

Was this review helpful? Yes
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Sir, Greetings from The Gateway Hotel Coonoor. Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. We are glad to know that you had a memorable stay. We have noted your feedback regarding the food and its pricing and will certainly have it addressed. Looking forward to your continued patronage... More 

Mumbai (Bombay), India
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Taj never lets you down. It always lives up to it legacy. This property is one of the finest property that i have come across. Serene, affordable or I will say value for money. I swear by the service offered here. The staff at its best. The rooms are spic and span. I visited this place during the beginning of... More 

Was this review helpful? Yes
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Ms. Amruta, Greetings from The Gateway Hotel Coonoor. Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. We are delighted to know that you enjoyed the stay and services. We look forward to your continued patronage of The Gateway Hotel Coonoor and assure you of our best attention and services... More 

Mumbai, Maharashtra, India
Level Contributor
50 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed June 22, 2015

we stayed at this hotel for 3 nights. This place is a welcome change from the hustle of the city traffic at coonoor. Its a heritage hotel, so be ready to overlook standard five star luxury trappings. There is no air conditioning,but you may not need one in coonoor. We opted for superiors rooms which were very cosy with a... More 

Was this review helpful? Yes 1
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Ms. Sandhya, Greetings from The Gateway Hotel Coonoor. Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. We are happy to note that you enjoyed the stay. We have also noted your feedback regarding the service lapses and will ensure corrective measure are taken. Looking forward to your continued patronage... More 

Gurgaon, India
1 review
5 of 5 stars Reviewed June 21, 2015

The Gateway Taj at Coonoor is simply awesome, be it location, service or just the experience. The welcome that is accorded to the guests on arrival sets the tone for the entire visit and the staff never stops smiling or being courteous. The rooms are wonderful and full of historic feel as some of them date back to 1920s or... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Mr. Puneet, Greetings from The Gateway Hotel Coonoor. Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. We are delighted to know that you had a comfortable stay. Your kind words of appreciation for the services rendered by John and the team were shared with all. Looking forward to your... More 

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