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The Gateway Hotel Church Road

Certificate of Excellence
Church Road | Upper Coonoor, The Nilgris, Coonoor 643101, India
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The Gateway Hotel Church Road
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The Gateway Hotel Church Road
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321 reviews from our community

Traveler rating
    174
    115
    25
    4
    3
See reviews for
145
109
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12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hyderabad, India
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Very quite and serene. The hotel location, grounds and historic aspect make it a nice place to put up. I felt the rooms could do with a bit more of upkeep as there was some dampness. Thoroughly enjoyed my time on this property. Staff is very friendly and attentive to guests needs. I rate the place a 7/10.

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London, United Kingdom
Top Contributor
61 reviews 61 reviews
40 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had a very nice room (no 102) which was more like a little cottage. It had a sitting room, bedroom and bathroom with shower. It was very quaint and quite charming with a little lawn area in front. Paper and hot water bottles were delivered free of charge and the room had a safe and free wifi. Restaurant prices... More 

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is the place where you can totally unwind and relax. The food is great. The outdoors is great during the day. Sun bask under the trees.......n enjoy the beautiful surroundings. At night enjoy the bornfire. Its worth a visit........

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Portsmouth, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently stayed in this charming hotel for two nights en route to Cochin. The staff were attentive and helpful. Our room ( suite ) was very spacious and comfortable. We really had a most enjoyable stay rounded off by riding on the 'Toy Train' which was spectacular. Thanks Taj Gateway, you looked after us very well.

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MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Ms.Goldilocks, Greetings from The Gateway Hotel Coonoor. Thank you for the feedback regarding your stay with us. We are happy to know that you enjoyed the stay. We look forward to your next visit. Regards R.Muralidharan General Manager More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It was during my trip around 6 years back that I visited Gateway. After 6 years, when I planned for a holiday at Coonoor, I decided it had to The Gateway. Amazing property, and an amazing staff. An amazingly quite place amidst a bustling town. I am just back from Coonoor. We stayed in the Kings Suite. The suite was... More 

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MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Mr.Sudharshan, Greetings from The Gateway Hotel Church Road Thank you for your excellent feedback on your recent stay with us. It has been our constant endeavor to provide consistent service in order to exceed your expectations. Your comment about the property, rooms, overall services and staff delights me and it gives me great pleasure to share your kind thoughts... More 

Bengaluru (Bangalore), India
Contributor
13 reviews 13 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

In one word just amazing. Apologies it took me more than a year to actually finish this review, but this has been so far my best holiday in India and i remember every detail of it. This place is close to the main road yet away enough to ensure peace and tranquility. The staff is cordial and very helpful, the... More 

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MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Sir, Greetings from The Gateway Hotel Church Road Thank you for your excellent feedback on your recent stay with us. It has been our constant endeavor to provide consistent service in order to exceed your expectations. Your comment about the rooms, spa, restaurant, overall services and staff delights me and it gives me great pleasure to share your kind... More 

Mumbai (Bombay), India
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This was our first visit to the hill city. We were amazed that Hospitality was better than some of best luxury hotels. We stayed in a large clean and comfortable garden facing room with bath tub as well as fire place. Food and services were the best ever for all type of cuisines. We were celebrating our anniversary and hotel... More 

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MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Mr.Bogi, Greetings from The Gateway Hotel Coonoor. Thank you for the feedback regarding your stay with us. I am glad to know that you enjoyed the stay and had a memorable anniversary. We look forward to your next visit. Thanking you and assuring you of our best attention and services at all times. Regards R.Muralidharan General Manager More 

Leeds, United Kingdom
Top Contributor
166 reviews 166 reviews
51 hotel reviews
144 helpful votes 144 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It's easy to sit either inside or outside and imagine the days of the British Raj and the state government coming up here to avoid the summer heat of Madras (Chennai). In fact the view of the hotel to the church is very much 'little England'. The hotel is a little out of Coonoor so you'll most likely be eating... More 

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MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Sir, Greetings from The Gateway Hotel Coonoor. I thank you for the nice feedback regarding your stay with us. I am glad to know that you enjoyed the stay, food and services in the "British Raj and Little England". Thanking you and assuring you of our best attention and services at all times. Regards R. Muralidharan General Manager More 

Rishikesh, India
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had visited the hotel or should say awesome hotel in January 15 end. This was my second visit to the hotel and was certainly happy to see that there is not even 1% dip in the services... Loved the room which has a fire place and housekeeping team made sure that they lit it every evening. Food and service... More 

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MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Mr.Guj, Greetings from The Gateway Hotel Coonoor. I thank you for the feedback regarding your recent stay with us. Your kind words of appreciation for the services rendered were shared with the team. All of us at The Gateway Hotel Coonoor look forward to your next visit. Regards R.Muralidharan General Manager More 

bangalore
Top Contributor
111 reviews 111 reviews
61 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I will be very brief, as description about this property has been given by fellow reviewers 1.The Best hotel in Coonoor in luxary range. 2. Hospitality is better than some of the other Taj luxary hotels in India. 3. Don't get confused, Some of the cheaper hotels ,home stay are having higher rating than this on tripadvisor they are also... More 

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MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Mr. Agarwal, Greetings from The Gateway Hotel Coonoor. Thank you for giving us your feedback regarding the stay with us. We are delighted to know that you enjoyed the stay and services. Your kind words of appreciation for the services rendered were shared with the team. Sir, you have very rightly clarified the rating aspects of the hotels in... More 

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