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The Gateway Hotel Church Road

3.5 of 5 Church Road | Upper Coonoor, The Nilgris, Coonoor 643101, India
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Certificate of Excellence 2014
The Gateway Hotel Church Road
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The Gateway Hotel Church Road
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285 reviews from our community

Traveler rating
    153
    102
    24
    3
    3
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133
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chennai (Madras), India
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We chose Coonoor against ooty because we wanted peace and serenity. Loved this place. Starting from the arrival experience to the departure it was never a NO. The staff is just awesome. In a span of 3 nights stay, they already know your preferences. The management team makes sure that you are met and checked for satisfaction. The facilities were... More 

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MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Sir, Greetings from The Gateway Hotel Coonoor. Thank you for the encouraging feedback regarding your stay with us recently. We are happy to know that you enjoyed the stay and services. We will certainly address your feedback regarding the spa. All of us look forward to your next visit. I assure you of the best attention and services at... More 

Mumbai
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The best place to stay in Coonoor. Heritage property and 'eager to serve you' staff make your stay a delightful experience. This is a place to be with your family for a quiet get away from the busy city life! The climate of Coonoor only adds to the lovely experience. A MUST STAY property at Coonoor.

Was this review helpful? Yes 2
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Sir, Greetings from The Gateway Hotel Coonoor. We are delighted to know that you enjoyed the stay and services during your recent visit to The Gateway Hotel Coonoor. I thank you for the motivating feedback. All of us look forward to your next visit in the near future. I assure you of our best attention and services at all... More 

New York City, New York
Top Contributor
64 reviews 64 reviews
33 hotel reviews
73 helpful votes 73 helpful votes
2 of 5 stars Reviewed 1 week ago

Nothing seemed to work for us at this property from the start. Despite having re confirmed our pick up at the train station the day before, no one from the hotel was there to pick us up. This is the only time this happened to us during our month long stay in India. After waiting , I called the hotel... More 

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MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Mr.Strauss, Greetings from The Gateway Hotel Church Road. At the outset, please accept my sincere apologies for the inconvenience caused to you during your stay and not being able to come up to your expectations and live up to our own standards. I have noted your feedback which has been duly shared with the team and I assure you... More 

Mumbai (Bombay), India
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed end of November at gateway taj hotel , weather was cold . Our room was superior big room with all facilities , room service very good , staff helpful, food was very tasty and different varieties.

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MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Ms.Sheela, Greetings from The Gateway Hotel Coonoor. I thank you for giving us the feedback regarding your stay with us. We are glad to know that you enjoyed the stay, food and services. We look forward to your next visit and asssure you of our best attention and services at all times. Regards R.Muralidharan General Manager More 

Surat, India
Senior Contributor
48 reviews 48 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for 3 nights after I stayed at Savoy Ooty....The Hotel is very good.Go for higher category rooms.The management is very responsive and humble.the food is fine too....However breakfast was a bit repetitive...More options can be provided.....But overall a very good experience and would recommend this place to anybody who wants to spend good time in coonoor....

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MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Mr.Kaunash, Greetings from The Gateway Hotel Coonoor. Thank you for sharing the feedback regarding your stay with us. We are glad to know that you enjoyed the stay, food and services. We will certainly address your feedback regarding the breakfast. We look forward to your next visit and asssure you of our best attention and services at all times.... More 

Kolhapur, India
Top Contributor
76 reviews 76 reviews
24 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a very pleasant stay at this hotel at Coonoor. We were welcomed with a refreshing welcome drink. Even the manager of the hotel came to greet us. The rooms are clean, beds comfortable, clean bathrooms & towels. The view of surrounding hills from the lawn in front of our room was awesome. The staff was friendly and helpful.... More 

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MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Mr.Suhas, Greetings from The Gateway Hotel Coonoor. Thank you for sharing the feedback regarding your stay with us recently. We are happy to know that your enjoyed the stay and services. We look forward to your next visit and asssure you of our best attention and services at all times. Regards R.Muralidharan General Manager More 

Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 3 weeks ago

Nice place to stay for a short trip - excellent location, very friendly and helpful staff & good food. Excellent arrangement for jogging, playing, physical activities. Cycles and gymnasium are well maintained.

Was this review helpful? Yes
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Mr.Roy, Greetings from The Gateway Hotel Coonoor. Thank you for sharing the feedback regarding your stay with us. We are happy to know that you enjoyed the stay, food and services. We asssure you of our best attention and services at all times. Regards R.Muralidharan General Manager More 

Bengaluru (Bangalore), India
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel for two days in this November. We went back in time during our stay at this hotel as they maintained the heritage of this hotel which more than 100 years old. Good things: 1. Well maintained property 2. Very friendly, responsive and supportive staff 3. Great food 4. Beautiful Coonoor during this part of the... More 

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MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Mr.Gunnam, Greetings from The Gateway Hotel Coonoor. Thank you for sharing the feedback regarding your stay with us recently. We are happy to know that your enjoyed the stay and services. We look forward to your next visit and asssure you of our best attention and services at all times. Regards R.Muralidharan General Manager More 

Pune
Top Contributor
51 reviews 51 reviews
22 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed in this hotel for almost 11 days. The Hotel is comparatively bigger with lawns and greenery all around. The Hotel staff is quite hospitable and cooperative. Inspite of limited availability of rooms for continuous 10 days, the room was initially allotted for two days with a caution to a probability to shift out of hotel for at least... More 

Was this review helpful? Yes
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Mr. Vikas, Greetings from The Gateway Hotel Coonoor. Thank you for giving us the feedback regarding your stay at The Gateway Hotel during your recent visit to Coonoor. I am glad to know that you enjoyed the stay. I have noted your feedback regarding the replenishment of the room amenities and the suggestions regarding the quality of furniture and... More 

Ternat, Brabant, Belgium
Contributor
19 reviews 19 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 15, 2014

From Madurai in Tamil Nadu, to Karnataka you have to pass by the famous Hill Stations in the mysterious Nilgiri (blue) Mountains. One of the best stops is the Taj Gateway Hotel in Coonoor. Situated just outside town in a historical setting, this hotel reminds you of its great past. Giant rooms with open fireplaces and a very nice restaurant.... More 

Was this review helpful? Yes
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Ms.Criss, Greetings from The Gateway Hotel Coonoor. Thank you for sharing the feedback regarding your stay with us recently. We are happy to know that your enjoyed the stay and services. I asssure you of our best attention and services at all times. Regards R.Muralidharan General Manager More 

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Additional Information about The Gateway Hotel Church Road

Address: Church Road | Upper Coonoor, The Nilgris, Coonoor 643101, India
Location: India > Tamil Nadu > Coonoor
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Gateway Hotel Church Road 3.5*
Number of rooms: 32
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Also Known As:
Gateway Hotel Coonoor

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