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Vivanta by Taj - Surya

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105, Race Course Road, Coimbatore 641 018, India
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Vivanta by Taj - Surya
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493 Reviews from our TripAdvisor Community

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Colombo
1 review
4 of 5 stars Reviewed 3 days ago NEW

I had a good stay for 1 night at Vivanta Coimbatore. It was business trip so I could not enjoy much of the hotel. The staff is well trained and very helpful, cooperative, which is my primary concern to choose a hotel.

Review collected in partnership with this hotel

Helpful?
Thank Sashrien
Coimbatore, India
1 review
5 of 5 stars Reviewed 4 days ago NEW

Nothing is too much trouble, food is excellent, service beyond compare. Every city in India needs a Taj - I am miserable when I visit a city without one. This hotel has an excellent choice of restaurants, is well positioned in the city and is very clean and fresh.

Helpful?
Thank Karen Lyndsay D
Delhi, India
Level Contributor
31 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Check in: 28/01/2016, Check out: 31/01/2016. Check in formalities were very smooth and fast. Room service good. Breakfast, good selection and tasty. Staff very cordial and cooperative. Checkout was again smooth and fast. Ambience of the room was very good. Overall a nice hotel to stay with. Narayanan

Helpful?
Thank amborummal
BCKumar, General Manager at Vivanta by Taj - Surya, responded to this review

Dear Guest, Thank you for taking the time to share your review on TripAdvisor. We are delighted to note that your were pleased with your stay and were happy with all the services from check in to check out. Your compliments has been shared with the staff. Thank you for choosing Vivanta by Taj - Surya, Coimbatore! Best Regards, B... More 

Coimbatore
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

The hotel does not have a dedicated pub. ??? . The stay is aimed for business travelers. The food is ok. But for parties not so great. The bar is a must try. Good ambience. If you want to conduct a conference or a meeting this is a good place. But do the bargain with the manager hard

Helpful?
Thank Kiruthi M
BCKumar, General Manager at Vivanta by Taj - Surya, responded to this review

Dear Guest, Thank you for your stay and for your review on TripAdvisor. Your compliments on our Tease Bar, it has been shared with the team and they are grateful to you for recognising their efforts. I would like to assure you of our best efforts to consistently maintain our standards in keeping with the highest product and service traditions... More 

Pune, India
Level Contributor
9 reviews
4 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

The hotel is located in a very quiet and serene place. Room was spacious and artistically done.The wood work appeared old. The dining had less options which was primarily South Indian. South Indian spread was fantastic

Helpful?
Thank Nomad2K
BCKumar, General Manager at Vivanta by Taj - Surya, responded to this review

Dear Guest, Thank you for taking the time to share your candid review on TripAdvisor. We have noted your comments and suggestion and are glad tp note that you were pleased with the hotel overall. Thank you once again for your valuable suggestions and we look forward to valuable support. Best Regards, B C Kumar General Manager More 

sunnyvale,ca
Level Contributor
11 reviews
10 hotel reviews
3 of 5 stars Reviewed 1 week ago NEW

I stayed here 2 nights. Spa experience was disappointing and didn't witness Taj service and professionalism. The whole flow from check-in to checkout should be reviewed and tweaked. After my massage I had to walk a whole hall way via main spa entrance to get from my room to the shower area and it was uncomfortable. I would have to... More 

Helpful?
Thank parcntravels
BCKumar, General Manager at Vivanta by Taj - Surya, responded to this review

Dear Guest, Thank you for your patronage and your recent stay with us. It was a pleasure having you stay with us at the Taj and we thank you for your suggestions, which will enable us to improve our service. I have therefore acknowledged all your comments and will discuss it with the departments concerned to ensure that our service... More 

Saint Louis, Missouri
2 reviews
5 of 5 stars Reviewed 1 week ago

On our visit to Coimbatore we found the Taj to be very clean and comfortable. We visit India frequently and when in Coimbatore we stay at the Taj. The location is central and the surrounding area for shopping and walking around is excellent.

Review collected in partnership with this hotel

Helpful?
Thank jclen2014
BCKumar, General Manager at Vivanta by Taj - Surya, responded to this review

Dear Guest, On behalf of the entire team of Vivanta by Taj, Surya Coimbatore I would like to thank you for taking your time off to give us your valuable feedback on TripAdvisor. We are glad to note that you were pleased with the hotel overall. Your compliments has been shared with the team. Your continued patronage and suggestions are... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

1. I gave a suit for Laundry and the trouser didn't come back. Had to follow up till mid night to get it back. They first said laundry is closed and nothing can be done till next morning and when I pushed they got Laundry opened and got me the trouser - 1 hr affair. 2. I didn't have water... More 

Helpful?
1 Thank Arunjit M
BCKumar, General Manager at Vivanta by Taj - Surya, responded to this review

Dear Guest, Thank you for your patronage and your recent stay with us. We appreciate your feedback as this becomes a learning and correcting curve for any deviations thus enabling us to improve our service standards. I have noted each one of your comments and have addressed it with the team to take corrective measures. I once again thank you... More 

BANGALORE
1 review
5 of 5 stars Reviewed 1 week ago

Prompt courteous service from hotel personnel.High degree of hygiene and cleanliness.Facilities are user friendly.Food and beverages are tasty and well presented.Room service efficient.All in all a very pleasant memorable stay.

Review collected in partnership with this hotel

Helpful?
Thank JEEVES01
BCKumar, General Manager at Vivanta by Taj - Surya, responded to this review

Dear Guest, Thank you for taking the time to share your review on TripAdvisor. Your kind and generous comments on the services of our associates, hygiene, cleanliness, cuisine are much appreciated and a great sourcse of motivation for us.We are glad to have had you stay with us. We look forward for your future visits and continue to meet your... More 

Mumbai, India
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel is bad news. STAY AWAY . . . Room quality is okay. But the service, restaurant and front desk staff are worse than terrible. They don't have a clue on how to treat guests leave alone anticipating customer needs. I will never stay at Taj Coimbatore ever again.

Review collected in partnership with this hotel

Helpful?
2 Thank Harish C
BCKumar, General Manager at Vivanta by Taj - Surya, responded to this review

Dear Guest, Thank you for taking the time to share your review on TripAdvisor, we appreciate your concern for the benefit of ours. We are very serious about the feedback, we receive from valued guests like you, as you know this becomes a learning and correcting curve for any deviations . Your comments has been shared with the departments concerned... More 

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