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All 112 Udaipur hotels

Shiv Niwas Palace

4.5 of 5 Hotel   |   The City Palace, Udaipur 313001, India
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71%
Ranked #46 of 112 hotels in Udaipur
A recent review
4 of 5 stars reviewed 3 weeks ago
MLK82 Chennai (Madras), India
  • Reviews (214)
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214 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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English first
Chennai (Madras), India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice location, very well situated. We were here on a wedding to this historic city, most of the guests stayed here. The city is just lovely. The hotel was comfortable. We were honestly out most of the time, only here to change and sleep. The breakfast was good. Did not eat any meals here as we were out of the... More

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HRHhotels, Guest Relations Manager at Shiv Niwas Palace, responded to this review

Dear MLK82, Greetings from Shiv Niwas Palace, Udaipur. We are glad to read you liked where our hotel is situated and your stay was comfortable. We hope we get the chance to serve you soon at hotels where you can cherish the city as well as the hotel much more. We would also like to thank you for taking out... More

Quebec City, Canada
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 3 weeks ago

The location is just perfect. Inside the city palace complex is really the excitment for this hotel. The pool venue is very nice and just being there is great. The problem is the room and the bed. At the price charged, I don't understand why they are not making some rennovation. It is just smal things that could make a... More

Review collected in partnership with this hotel

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HRHhotels, Guest Relations Manager at Shiv Niwas Palace, responded to this review

Dear Pascal_et_Stef, Greetings from Shiv Niwas Palace, Udaipur. It gives us great pleasure to know you liked our hotel's location and The City Palace Complex, Udaipur. We thank you for taking out time and sharing your experiences during your stay at our hotel. We look forward to welcoming you back at our hotels soon and creating yet a memorable journey... More

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Lovely place...being in the fort and to be able to walk through those palatial walls at night was an experience in itself. Good food amazing like side cafe adds to the whole experience.The lake side cafe is slightly overpriced but still worth a meal. In all a great place to stay and experience the royal Udaipur !!

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HRHhotels, Guest Relations Manager at Shiv Niwas Palace, responded to this review

Dear Niyati N, Greetings from Shiv Niwas Palace, Udaipur. Thank you for taking out time and sharing your experiences during your stay at our hotel. We are indeed pleased to know that you had an enjoyable and memorable stay at our hotel. We look forward to welcoming you back at our hotels soon and creating yet another memorable journey for... More

Hyderabad, India
Contributor
14 reviews 14 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed April 27, 2014

We had the unfortunate experience of taking two rooms here at summer discount prices on April 21st 2014 and had to put up with discounted services......the rooms were faaaaar away from main hotel in an annexe, the waiter at breakfast kept reminding us that we do not have enough cover, even though we were told that breakfast is part of... More

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HRHhotels, Guest Relations Manager at Shiv Niwas Palace, responded to this review

Dear hsdsrinivas, Greetings from Shiv Niwas Palace, Udaipur. Thank you for your review on TripAdvisor. Guest comfort is our up most priority but from your review we feel we didn’t match your expectations. We respect your concerns as a traveler and your review will make us strive harder in working towards ensuring faultless hospitality and zero-defect service all the time.... More

Mumbai India
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 26, 2014

Though it's fascinating to stay on premises in the City Palace, i found the rooms really pokey, small and dated! seemed like they had not been done up since the 70s! If you want to stay in the palace, do stay at Fateh Sagar which is beautiful or ask for the rooms at Shiv Niwas around the pool. If you... More

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HRHhotels, Guest Relations Manager at Shiv Niwas Palace, responded to this review

Dear TRIPMKO, Greetings from Shiv Niwas Palace, Udaipur. We thank you for taking out the time and reviewing us on TripAdvisor. We are glad to know you liked the food and pool side area of the hotel. We look forward to welcoming you back at our hotels soon and create a memorable journey for you. Warm regards, HRH Group of... More

Adelaide, Australia
Contributor
11 reviews 11 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed April 25, 2014

Stunning hotel. Be sure to spend that little bit extra on a terrace suite. IT'S WORTH IT. Don't bother with the palace suites. It would be a waste of money considering the location you're in. Service is excellent. Alka, the receptionist is very friendly and helpful. Ask for her and she'll give you a great tour of the hotel. Peace... More

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HRHhotels, Guest Relations Manager at Shiv Niwas Palace, responded to this review

Dear j_channell_mckay, Greetings from Shiv Niwas Palace, Udaipur. We are grateful to you for taking out time and sharing your experiences during your stay at our hotel. We are indeed pleased to know that you had an enjoyable and memorable stay at our hotel. We are glad you found the place peaceful and relaxing. This makes us realize we are... More

Dubai
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 6, 2014

The rooms we were offered in this hotel can be likened to the Cuba or Madrid of Udaipur; once grand, now faded and peeling. We politiely declined the first room we were shown and were then taken to a larger, but equally shabby suite. Holes in curtains, paint peeling off the walls, rising damp, dirty bathroom drains, cracked porcelain. Staff... More

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HRHhotels, Guest Relations Manager at Shiv Niwas Palace, responded to this review

Dear Physeter, Greetings from Shiv Niwas Palace, Udaipur. We wish to thank you for your review on the hotel. We would like to apologize for the trouble caused to you during your stay at our hotel. We wish to serve you again at our hotels and regain your confidence in us. Warm regards, HRH Group of Hotels More

Philadelphia, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 30, 2014

Our group stayed here for three nights. The public areas of this hotel are beautiful and well kept. There is, in fact, royalty living on the premises. However, the hotel section has not been renovated since 1981. The lampshades were cracked, furniture shabby, and towels gray and worn. Although the staff was courteous and responsive, they were annoying and aggressive... More

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HRHhotels, Guest Relations Manager at Shiv Niwas Palace, responded to this review

Dear Hariom73, Greetings from Shiv Niwas Palace, Udaipur. We wish to thank you for your review on the hotel. We are pleased to note you liked the hotel's ambiance and staff's attentiveness. The flaws mentioned by you will help us improve the services and ensure comfortable hospitality to our guests. We do look forward to welcoming you back at our... More

Mumbai, Maharashtra, India
Contributor
16 reviews 16 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 29, 2014

we planned this place to celebrate holi together, though Holi festival has holiday at several places, hotel had manged to have sufficient staff to service guests. Place has great historical charm and royal feel, swimming pool is well maintained and classic collection at bar is awesome. Proximity to all attraction place is great advantage staying at this place. one must... More

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HRHhotels, Guest Relations Manager at Shiv Niwas Palace, responded to this review

Dear Hariom73, Greetings from Shiv Niwas Palace, Udaipur. Thank you for taking out time and sharing your experiences during your stay at our hotel. We are indeed pleased to know that you had an enjoyable and memorable stay at our hotel. This makes us realize we are on the right track of serving our guests. Also, thank you for sharing... More

Philadelphia, Pennsylvania
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 28, 2014 via mobile

We recently stayed here for 2 nights. We were immediately impressed with the location, a part of the city palace and right next to the lake. It is within walking distance to shopping and restaurants. Our room was great! It was very spacious and had a beautiful view. The whole hotel, inside and out, made us feel like royalty. The... More

Was this review helpful? Yes 1
HRHhotels, Guest Relations Manager at Shiv Niwas Palace, responded to this review

Dear Mary G, Greetings from Shiv Niwas Palace, Udaipur. It is a pleasure to read your review on TripAdvisor. We are at peace and happy to know that you had an enjoyable and memorable stay at our hotel. We are grateful to you for taking out time and reviewing us. We look forward to welcoming you back at our hotels... More

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Additional Information about Shiv Niwas Palace

Address: The City Palace, Udaipur 313001, India
Location: India > Rajasthan > Udaipur
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Shiv Niwas Palace 4.5*
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Also Known As:
Shiv Niwas Palace Udaipur
Hotel Shiv Niwas Palace

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool
Hotel Style
#14 Luxury Hotel in Udaipur #22 Family Hotel in Udaipur
Hotel Class
Official Description (provided by the hotel)
Shiv Niwas Palace offers beautiful, yet differing suites and rooms to choose from 17 individually decorated suites carry original furniture and portraits that have been with the royal family for generations. All the suites look out onto the natural panorama of Udaipur. Unparalleled splendor and spaciousness characterise each room.Guests to Shiv Niwas Palace like to return time and again. The hospitality is unchanged from the not-so-distant times when Shiv Niwas Palace was a royal guesthouse. ... more   less 
Number of rooms
36

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