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Park Plaza Jodhpur

Jhalamand House | Ratanada, Jodhpur 342011, India
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Park Plaza Jodhpur
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432 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Delhi, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

We stayed there for two days and it was an comfortable stay. Property is really good, fantabulous food, great hospitality, amazing bar and services, cleaned and spacious rooms, front office manager mr. Rahul is very helpful and takes care of all your needs, very nice buffet spread and chef puts all his effort for great taste. Have also visited other... More 

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Bikaner, India
1 review
5 of 5 stars Reviewed 1 week ago

good hotel.staff is very good specialy manager ram hans singh.ji he always helps his best to solve problems and hurdels of customers.without showing tiredness.he is a very energetic,and good person.i encourage his professionalism.

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GMPPJOHPUR, General Manager at Park Plaza Jodhpur, responded to this review

Dear Guest, Thank you for taking the time to post your valuable comments for The Park Plaza Jodhpur. We try our utmost to deliver on our service promise and I am happy that every member of my team succeeded especially our outlet Manager Mr. Ram Hans. I have passed your comments to Ram Hans who delivered excellent guest services to... More 

New Delhi, Delhi, India
Top Contributor
123 reviews 123 reviews
67 hotel reviews
182 helpful votes 182 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Stayed here for one night. Location is a bit isolated and initial impression of the hotel is not very good. It appears to be a small hotel. Small lobby and way to the rooms was a bit confusing. You exit the lobby into a corridor outside and then on to the lifts. Well furnished rooms but the bathroom was kind... More 

Was this review helpful? Yes 2
GMPPJOHPUR, General Manager at Park Plaza Jodhpur, responded to this review

Dear Guest, Thank you for taking the time to post your valuable comments for The Park Plaza Jodhpur. We try our utmost to deliver on our service promise, I was disappointed that we could not deliver our service promise right on your last visit. I really appreciate your constructive criticism and assure you all your points have been discussed with... More 

New Delhi, India
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 4, 2015

My stay was short here but then it was really nice. I liked the food very much. The room was spacious. The location is also good where you can get transportation easily. My stay was comfortable & enjoyable here.

Was this review helpful? Yes 1
GMPPJOHPUR, General Manager at Park Plaza Jodhpur, responded to this review

Dear Guest, Thank you for taking the time to review our hotel Park Plaza Jodhpur We very much appreciate your positive feedback as it boosts our motivation to excel in meeting our guest’s expectations. I look forward to welcome you back in future at Park Plaza Jodhpur. Thank you again, Haninder Sachdeva General Manager - Park Plaza Jodhpur More 

Belp, Switzerland
Contributor
19 reviews 19 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed April 28, 2015

We stayed two nights in this hotel and it was the only hotel on our trip that I wouldn't go back to. As other people mentioned there are a lot of doves that you hear through the windows (they sit on the window sill) and see around the pool. The window between the bathroom and bedroom as well as the... More 

Was this review helpful? Yes 4
GMPPJOHPUR, General Manager at Park Plaza Jodhpur, responded to this review

Dear Guest, Thank you for taking the time to review our hotel Park Plaza Jodhpur We very much appreciate constructive criticism as it enables us to ensure we are meeting our guest’s expectations. I appreciate your comments on hotel up gradation, i am please to announce hotel is under renovation and entire hotel will have face lift with contemporary yet... More 

BANGALORE
Contributor
16 reviews 16 reviews
12 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed April 28, 2015

Stayed for a week at this hotel and it was one of the most horrible experiences. Hotel is located at a decent vantage point at Ratnada circle. The rooms are decent. However, the service is horrible. My meals as part of the package was at the ground floor restaurant. Any meal could take upto an 45min to an hour. You... More 

Was this review helpful? Yes 4
GMPPJOHPUR, General Manager at Park Plaza Jodhpur, responded to this review

Dear Guest, Thank you for taking the time to review our hotel Park Plaza Jodhpur We very much appreciate constructive criticism as it enables us to ensure we are meeting our guest’s expectations. I appreciate your comments on poor F&B Service and delay in service of food and housekeeping service. Please accept my sincere apologies at this occasion. I have... More 

Cairns, Australia
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 23, 2015

Our room was spacious, comfortable and enjoyable. Nice dark curtain, bed nice, bathroom nice apart from cracked leaking bathtub. Fridge and mini bar available. Great free WiFi coverage. Staff great. Restaurant breakfast nice. Pool nice to cool off in but you do have to share with the pigeons unfortunately. Location ok but a few kilometres to the sights. Would stay... More 

Was this review helpful? Yes
GMPPJOHPUR, General Manager at Park Plaza Jodhpur, responded to this review

Dear Guest, Thank you for taking the time to review our hotel Park Plaza Jodhpur We very much appreciate constructive criticism as it enables us to ensure we are meeting our guest’s expectations. I appreciate your comments on bath tub. I am please to announce hotel is under going major renovation and work is already started in few rooms and... More 

Australia
Top Contributor
134 reviews 134 reviews
38 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed April 23, 2015

Wow. First impression was big! This hotel looks incredible and it is. The front reception staff are helpful and courteous and always eager to please. My fiance and I stayed here on April 22 and 23 2015. Our tour company organised our stay for us. The hotel room was large and clean. Our room overlooked the pool which we used... More 

Was this review helpful? Yes
GMPPJOHPUR, General Manager at Park Plaza Jodhpur, responded to this review

Dear Guest, Thank you for taking the time to post your valuable comments for The Park Plaza Jodhpur. We try our utmost to deliver on our service promise and I am happy that every member of my team succeeded. However, I also appreciate your constructive criticism in regards to unable to get hot water. It could be one of incident... More 

New Delhi, India
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed April 17, 2015

Easily accessible, on the main road, near to the Railway station. Spacious rooms and most importantly food. Awesome! Buffet has variety and taste! Nice be there. Yes to Pool access, lift works good. Staircases are marble. Love the reception area.

Was this review helpful? Yes 2
GMPPJOHPUR, General Manager at Park Plaza Jodhpur, responded to this review

Dear Guest, Thank you for taking the time to post your valuable comments for The Park Plaza Jodhpur. We try our utmost to deliver on our service promise and I am happy that you like the overall hotel experience. I hope to have the opportunity to welcome you and your family back to the Park Plaza Jodhpur in the not... More 

Mumbai (Bombay), India
Contributor
16 reviews 16 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 17, 2015 via mobile

Hotel is located at a very good place. We found this hotel on internet but the ambience was far better than expected. Staff was not at all polite and the doorkeeper was thinking as if he is the owner. We asked for drivers room he said its availablr and in between my dinner i had to rush to manager when... More 

Was this review helpful? Yes 4
GMPPJOHPUR, General Manager at Park Plaza Jodhpur, responded to this review

Dear Guest, Thank you for taking the time to post your valuable comments for the Park Plaza Jodhpur. We try our utmost to deliver on our service promise. I also appreciate constructive criticism regarding our door man. Please accept my sincere apologies at this occasion. I have identified this as a training need and correct measure are in place to... More 

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