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Heritage Inn

No-4 Hotel Complex | Sam Road, Jaisalmer 345001, India
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61 reviews from our community

Traveler rating
    10
    21
    16
    11
    3
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2
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Delhi, India
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

This hotel has nothing to comfort guest. Food is Bad, room is not clean. Running tap, no kettle inside room, non friendly staff. you cannot ask more than that. poor hotel to stay and ruin your trip.not worth to pay for.

Was this review helpful? Yes 1
London-loves-India, Public Relations Manager at Heritage Inn, responded to this review

Dear Anil: I am very disappointed that you didn't have a good stay at our facility. We take a lot of pride in our hospitality and have positive to very positive reviews over the past 25/years. I wish you would have brought this to my attention while you were having issues at the hotel. Nevertheless please provide me name of... More 

Kolkata (Calcutta), India
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is beautiful. The property looks like a Mahal, made of yellow stones of Jaisalmer ( Giving it a sonnar kella look). Cottages are however small and cramped. No amenities like Room-Heater and Tea-Kettle. The services is also not upto the mark. Restaurant is nice and food was good.

Was this review helpful? Yes 3
Chennai, India
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Stayed here on New years eve dec14. Rooms were dirty, B'cz of New Year no room service, No Hot water, No Heaters in room. The New years party was below average and loud. They claim they have high speed internet, but the person at the reception on 31st had no clue

Was this review helpful? Yes 1
New Delhi, India
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

heritage inn is a good hotel to stay. the hotel is modelled after the famous fort of jaisalmer. it is a very spacious hotel with excellent services. the food was good. the staff is competent. charges for the minibar are very high. the hotel lacks in certain amenities such as electric kettle and wifi. the TV set is very ridiculous.... More 

Was this review helpful? Yes 4
Kochi (Cochin), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 16, 2014

I was being in this property won't suggest to anyone. Very bad service and too expensive. AC wasn't working, even after repeated request it wasn't sorted. Even water is very expensive. Wifi is not working but they will charge. Even the swimming pool is not clean the towels too. Really screwed by just paying the bill.

Was this review helpful? Yes 2
Los Angeles, California
Contributor
16 reviews 16 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed February 27, 2014

Stayed here for a couple of nights, didnt like the location out of town and nothing you can walk to. The fort is such a great town to walk around in it was disappointing to be so far away. Rooms are okay, food was very average but due to location we ate there. Service was also average. There is paid... More 

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Mumbai
Top Contributor
129 reviews 129 reviews
105 hotel reviews
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed February 24, 2014

The Heritage Inn is quite a good hotel in Jaisalmer on the road to the Sam sand dunes. The architechture is palatial Rajasthani in feel and the rooms are large and well-equipped. The hotel is found within large spacious lawns and has a fine swimming pool attached to it. The food was average, but the staff was polite and helpful.

Was this review helpful? Yes 1
Mumbai (Bombay), India
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 22, 2014

I was here for the short stay and was happy with the overall facilities. Moderate hotel with all fine services. Food is ok. I did not tried food much as was out most of the times. Situated on the sam road saves time of travel to dunes.

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New Delhi, India
Top Contributor
101 reviews 101 reviews
43 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed January 12, 2014

We stayed at the Heritage Inn in Jailsamer for two nights in December 2013. The property in a little outside the town and as such getting to the town may be a hassle if you don't have your own transport. The rooms are very comfortable and well appointed and the staff are extremely helpful. However, the hotel is unfortunately more... More 

Was this review helpful? Yes 2
Ujjain
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed December 29, 2013

The location is on just outside the city towards sam desert safari road, the property is well maintained and finely managed, staff is good. The Room are very well built and have nice lawn surrounded by rooms, well placed resturant in middle over all stay was comfortable & Food quality was also good. we had a Dinner & breakfast -... More 

Was this review helpful? Yes 5
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Additional Information about Heritage Inn

Address: No-4 Hotel Complex | Sam Road, Jaisalmer 345001, India
Location: India > Rajasthan > Jaisalmer
Price Range (Based on Average Rates): $
Number of rooms: 59
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Also Known As:
Heritage Hotel Jaisalmer
Hotel Style:
#7 Spa Hotel in Jaisalmer

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