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Narayan Niwas Palace

Malka Pol, Jaisalmer 345001, India
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Narayan Niwas Palace
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101 Reviews from our TripAdvisor Community

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Mumbai (Bombay), India
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This was a nightmare for us. The rooms were dirty , no tv. Seemed like we are the only people who stay. The restaurant utensils had a layer of Jaisalmer ki mitti which I doubt has not been cleaned since ages. You will have a shock looking at the menu with a plate of chicken biryani @ 800 Rs. Come... More 

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Thank snehaprabhu9
Singapore, Singapore
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

The property is so beautiful but totally unkempt and mismanaged. It was almost as though it was painful for them to have guests. The staff was skeletal and could not do much. It looked like they were temporary and hired only for the season time. There was no proper management. The cleanliness levels were pathetic. It was dusty and dirty.... More 

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Thank GINA K

Travelers are raving about these Jaisalmer hotels

Mumbai
1 review
3 of 5 stars Reviewed 4 weeks ago

First thing experienced after landing in hotel was that the rooms were not even ready to occupy and were getting cleaned in front of us which took around 45 minutes or so to finally get inside the room and was a turn off . New year celebrations which was charged at round Rs.2650 was not even worth the money in... More 

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Thank 334divyap
1 review
1 of 5 stars Reviewed December 28, 2015 via mobile

I checked into this horrible hotel with my family n friends for 2 night. I must say that every thing about this hotel is a lie. The rooms are very bad no TV, poor plumbing & a very bad non courteous staff. NEVER STAY in this hotel. I feel cheated and have been threatened by the manager as well to... More 

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Thank 845amita
Bengaluru (Bangalore), India
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 27, 2015 via mobile

The worst experience I've ever had during a trip! This 'so called' heritage hotel has filthy and stinking rooms. The rooms are coming apart with cracks in many places. While some washrooms have plumbing issues other do not have basic amenities such as telephone. No heaters provided during harsh winters also. And every question asked the answer given was 'its... More 

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2 Thank Ritika M
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 23, 2015 via mobile

When you see this hotel, it seems not less than a palace but as you enter and site the reception you realise that you have been fooled by outer looks. This is vast heritage property but has been completely wasted by not maintaining the same. The whole place is dusty, rooms are big but dark and somehow gives you unclean... More 

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1 Thank 720mamtaj
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 16, 2015 via mobile

It's a very old property staff was really very cordial and helpful we stayed here during my trip to Rajasthan we loved our stay here...It was my father's birthday when we were in this place I requested them to organize for a cake in the evening with other specifications they did everything I requested for and had memorable birthday.

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Thank Sirisha S
Chennai (Madras), India
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed October 19, 2015

My time of a place i love our heritage property .. awesome the swimming pool olden style indoor .. so lovely with colour glasses . Since off season we were the only guest in the haveli ..felt at home .. We had excellent food in their property which is inside the palace .. Pikoo the Lady of the Place ..... More 

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1 Thank VijayaA22
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 2, 2015

when we enter in the hotel and started filling document they demanded extra charges for the party which is occurring that night and about which we are not informed and after analysis any one can guess it was actually a private party in which all coustmer were have to involve without there will.Now I come to room the main part... More 

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1 Thank Komal S
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed September 11, 2015 via mobile

To start off with our disastrous experience at this so called heritage palace hotel, Our booking which was made almost 2 months earlier was bluntly DENIED by the receptionist. Our conversation went like this... Receptionist: Did you directly make the booking with us? Me: No, i made it online Receptionist: Did you atleast make the payment to us? Me: No,... More 

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4 Thank vishwaksenraj
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