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Narayan Niwas Palace

Malka Pol, Jaisalmer 345001, India
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Best prices for: 1 room 1 guest
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Narayan Niwas Palace
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Narayan Niwas Palace
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86 reviews from our community

Traveler rating
    11
    18
    14
    24
    19
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29
16
5
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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3 reviews 3 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It was an accidental affair and we just walked in at 12 AM, Staff is good but the owner wants it all without spending anything. Pros: 1. Heritage Touch 2. Good/Helping Staff Cons: 1. Slightly Expensive (you have to buy water) 2. Not much breakfast options (Off-season effect may be)

Was this review helpful? Yes 3
San Jose, California
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 26, 2015

I spent 3 freezing nights in January at this hotel and had to wear my long underwear every night because the proprietress wouldn't provide sufficient blankets. After the first night, she gave me what amounted to a duvet cover which she insisted was very warm, and I finally wrangled a second blanket out of her for the 3rd night. This... More 

Was this review helpful? Yes 2
New Delhi, India
Contributor
18 reviews 18 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 13, 2015

This Palace is well maintained and beautiful with all amenities in place. Food was good and above my expectations. Staff is courteous and always ready to help. Evening Show in the lawns are entertaining and not to be missed. Only problem is Lift is not Functional. But it is a nice place for luxury and comfortable stay.

Was this review helpful? Yes 3
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 5, 2015

We planned much in advance on someone 's suggestion to book in this supposedly heritage property. The experience was the worst i have had in recent memory. The reception management was only concerned about checkin formalities, after that u are on your own. Rooms are very small ( no tv ). The staff is very rude. We checked out in... More 

Was this review helpful? Yes 2
New Delhi, Delhi, India
Top Contributor
62 reviews 62 reviews
33 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed January 22, 2015 via mobile

Wants to write a lot but unfortunaly i got message that i lost my mother so we rushed back at midnight of 26.12.2014.Otherwise property having a very huge area,lot to walk and climb,staff is curtious,friendly,rooms are tight but clean.some people feels that their food is costly but I found best in test,especially vegetables,prepared by chef.almost good variety of items were... More 

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1 review
3 of 5 stars Reviewed January 6, 2015

The only good thing about the hotel is the building.... There is hardly any life to it...and to top it the staff is very rude ,absolutly uncooperative .....they'll clearly make you feel that you are not welcome ...... the hotel hardly provides the basic amenities in the room...there were no towels,no toiletries ( which we did not get till the... More 

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Pune, India
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed January 4, 2015

Hi.. we stayed here on 31st Dec 2014 night. When we checked-in they said that there is mandatory charges of 2800 per head, we denied the same and said that while booking there was no such clause mentioned. After denial of new year charges they stopped providing hospitality services and started ignoring any room service request. When we book we... More 

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Kolkata (Calcutta), India
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 26, 2014

Stayed here for 2 nights. Rooms are ok on the first floor. Food was too much expensive. If you are staying here please avoid having food in this palace. The location of this hotel is great for walking around most of the old city places of interest in Jaisalmer. From the outside, this hotel looks great - quite elegant and... More 

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Mumbai (Bombay), India
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 18, 2014 via mobile

Unfortunately we don't have a negative rating here, else this property deserves nothing but a complete thumbs down. Absolutely discourteous staff, no care for guests, cold response. Looks like a palace from outside, but its a totally unmaintained property. We had booked a Super Deluxe room, but the room was worse than a servant quarter. Dingy rooms, faded walls and... More 

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Lichfield
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed November 22, 2014

When you arrive at this hotel it looks lovely. There is a nice courtyard area with sofas and outside dining area. However, that's where it stops. The pool looks lovely but on closer inspection shows sand and debris in the bottom so clearly not clean. My room was awful. The bedspread had holes in it, everything was covered in dust,... More 

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