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3 Palms Jaisal Vilas

3.5 of 5 Plot No 14,15 Barmer Road | Barmer Road, Jaisalmer 345001, India (Formerly Hotel Jaisal Vilas)
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3 Palms Jaisal Vilas
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3 Palms Jaisal Vilas
3 Palms Jaisal Vilas
3 Palms Jaisal Vilas
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83 reviews from our community

Traveler rating
    24
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    8
    10
    21
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28
18
9
3
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Ahmedabad, India
1 review
1 of 5 stars Reviewed 1 week ago

I stayed in this HOTEL in october. 2014 . The room I checked in, the bed had already been in use as I could notice stands of hair below the pillow. There was lots of noise in the hotel , i couldn't sleep properly . Poor Maintenance, Morning breakfast was pathetic , Will never recommend this hotel to any one... More

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Christchurch, Canterbury, New Zealand
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

While the hotel building itself is nice, this hotel was very poorly operated. The pool was dirty, the food average and the wi-fi very expensive and weak. The staff were largely unfriendly and unhelpful. For the cost and the star rating it was a big disappointment - in a month long trip to India it was one of the worst,... More

Was this review helpful? Yes 1
Atlanta, Georgia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel in 1st week of Nov, the hotel looks like a Jaisalmer Haveli from outside and Mordern amenities from inside.Our check in was smooth, welcome drink refreshing and our kids felt very happy once they got to the room , the room had a pool view which was perfect and after a great Lunch we called... More

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1 review
1 of 5 stars Reviewed 1 week ago

We went there on 6th November and we were very happy to see the hotel and entered with lots of expectations but soon all our happiness turned into irritations as we had entered our room electricity has gone and we have to wait at least for 30 to 45 mints , shockingly there was no electricity backup so we couldn't... More

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saumya73, Manager at 3 Palms Jaisal Vilas, responded to this review

Dear Guest , Thank you for taking your Valuable time to put your reviews we are sorry that your stay with us was less than perfect . It would however be nice that you would share on your review some actual facts also about your stay with us was on Dinner & breakfast and both those meals were enjoyed by... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We went to Jaisalmer with family friends in Nov 2014 first week. Hotel Jaisal Villas is a synonym for window tracing, it has only external looks, inside hotel is totally hopeless. Worst part was, upon asking for Swimming Pool, we were informed that it is down for some maintenance work & will be operational by next day early morning. Next... More

Was this review helpful? Yes 1
saumya73, Manager at 3 Palms Jaisal Vilas, responded to this review

Dear Guest , Thank you for writing to us about your views. We are sorry your stay with us was less than comfortable. However we would like to bring to your kind attention the facts that have not been completely represented in accuracy. Your agent through whom the booking was made was informed 2 days before your arrival that our... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Good property but poorly managed and maintained. Food not up to mark.unexperiance staff to handle the problems of tourists.gym not having even proper light and not clean pool.we booked 5 rooms but 3 has to be changed due to different problems.

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We went there after leaving jaisal castle and very disappointed. .."place" is only for the name... room are neat and clean but you can find same it your city too.. facilities not good...swimming pool was not clean..TT table and pool table was very dirty...gym and spa is not in working condition... Food was pathetic...restaurant smells very badly....yaaaakkkk I give one... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 2 weeks ago

this has been worst experience. Property is big but not at all maintained. I stayed their on 3rd Nov. room quality, facilities, food everything not meeting basic expectation. There has been change in management and new team does not have clue of business.

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Bangalore, Karnataka, India
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We've been to this place on post Diwali on 24th oct. On arrival, we were 'granted' with the problem of bathroom water. After waiting for more than half hour, it was resolved. the room was good although. But the room service and other amenities was not prompt. Don't expect the cleanliness around the hotel. I've rate this experience average due... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 12, 2014 via mobile

The hotel needs lot of maintainence. Lobby is impressive but as soon as u go inside the real picture unveils.when we went to our first room the intercom and lights were not working and sofa was with dirty upholestry. Then we were shifted to second room where lights were not working and the walls were showing seepage marks . Finally... More

Was this review helpful? Yes 1
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Additional Information about 3 Palms Jaisal Vilas

Address: Plot No 14,15 Barmer Road | Barmer Road, Jaisalmer 345001, India (Formerly Hotel Jaisal Vilas)
Location: India > Rajasthan > Jaisalmer
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — 3 Palms Jaisal Vilas 3.5*
Number of rooms: 67
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