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All 81 Jaisalmer hotels

3 Palms Jaisal Vilas

3.5 of 5 Hotel   |   Plot No 14,15 Barmer Road | Barmer Road, Jaisalmer 345001, India (Formerly Hotel Jaisal Vilas)
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3 Palms Jaisal Vilas
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Ranked #49 of 81 hotels in Jaisalmer
A recent review
3 of 5 stars reviewed 5 weeks ago
oyitty Kochi
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66 people have reviewed this hotel

Traveler rating
    21
    17
    7
    6
    15
See reviews for
19
16
9
3
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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  • Italian first
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English first
Kochi
Contributor
11 reviews 11 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 weeks ago

It is huge haveli type appearance. Despite early booking we were given a room on the ground floor with an unexciting view. Room requirements like electric kettle beverage sachets etc and bathroom toiletries not supplied until after repeated complaints.AC cannot be controlled from the room and all the light switches are very confusing. House keeping all together was sub standard.... More

Was this review helpful? Yes 1
Mumbai (Bombay), India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 22, 2014

I stayed at the hotel for two nights, for the New Year Eve. Gala Dinner on 31st night was very good the party for the new year eve has been very nice. The Arrangement was nice. Rooms were good. The service was very nice, the staff was active and had good attitude towards the guest. Overall a good stay and... More

Was this review helpful? Yes 1
Mumbai (Bombay), India
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 8, 2014

Visited the property in last week of Dec 13 . Property looks good but don't go by looks . The only advantage of property is their gym. but it lacs in providing comfort . We have to keep asking for basic necessities . staff is lethargic in response. The only answer you get is " will supply within 10 min... More

Was this review helpful? Yes 2
Gurgaon, India
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 6, 2014

Booked this hotel through Expedia from 29 Dec 2013 to 1st Jan 2014 with a package of 1 night in Sand Dunes swiss cottage and 2 nights in Hotel executive room. 28th Dec evening I got a call from hotel that they cannot confirm the bookings and they are unable to connect Expedia hence they are informing me directly. After... More

Was this review helpful? Yes 1
Colombo, PR
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 5, 2014

We regularly travel in group . This time as well we were in group at the time of check-in we had warm welcome to hotel. We were tired so decided to have lunch before actual time. but they managed very well and in very less time of cooking they provided excellent food . People was very kind at the end... More

Was this review helpful? Yes 2
Ipswich, United Kingdom
Top Contributor
247 reviews 247 reviews
85 hotel reviews
191 helpful votes 191 helpful votes
1 of 5 stars Reviewed November 29, 2013

Firstly, it is around 10km from the town - and is basically in the middle of nowhere, although there would appear to be likely to be more building in the area in the future. Check in was adequate but nothing exceptional or making a guest feel wanted. Tea/coffee making facilities provided in the room, but no stirrers/spoons - and the... More

Was this review helpful? Yes 3
saumya73, Manager at 3 Palms Jaisal Vilas, responded to this review

Dear Sir, We appreciate your honest review. We have made a serious note of your complaints, and will work to improve the same with immediate effect. High standards of hospitality, are something we strive to achieve. However, during the course of your stay, the property was in transition and being taken over by the 3 Palms Hotels & Resorts group,... More

Mumbai (Bombay), India
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 11, 2013

Worst experience with this hotel. Not equipped to cater to travelers. Short on staff, Food is worst, Arrogant behavior of operational manager (restaurant). For every little thing one has to contact front desk but no action is taken even after repeated request. rooms provided with the structure in front of the room window and in the open space they arranged... More

Was this review helpful? Yes 2
saumya73, Manager at 3 Palms Jaisal Vilas, responded to this review

Dear Guest, We appreciate your honest review. We have made a serious note of your complaints, and will work to improve the same with immediate effect. High standards of hospitality, are something we strive to achieve. However, during the course of your stay, the property was in transition and being taken over by the 3 Palms Hotels & Resorts group,... More

Noida, India
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 8, 2013

Located in the Golden Desert Town of Rajasthan, this is one of the newer but better Hotels in Jaisalmer. With nicely done up rooms, a cozy swimming pool, a lovely spa, multi cuisine restaurant, banquet and an all inclusive gym, the hotel has it all what you name. The quality of food is excellent and you get the choice what... More

Was this review helpful? Yes 3
Toronto, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 20, 2013

My wife and I had a very comfortable stay at this hotel. We got off season rates which was good value for money. Being off season, the swimming pool was under repair, however, it did not affect us. The staff was very friendly and attentive. In my opinion, the charges for the use of internet is relatively exorbitant. Another negative... More

Was this review helpful? Yes 2
jaipur
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 13, 2013

In one word i wann say that the stay in this hotel is really value of money.I stayed with my Family & kids. I had a gr8 experience during the stay. The staff was very courteous. The rooms were neat and spacious also the swimming pool is good. Very beautifully maintained ... will definitely like to visit it again ...!!!... More

Was this review helpful? Yes 2

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Additional Information about 3 Palms Jaisal Vilas

Address: Plot No 14,15 Barmer Road | Barmer Road, Jaisalmer 345001, India (Formerly Hotel Jaisal Vilas)
Location: India > Rajasthan > Jaisalmer
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #49 of 81 hotels in Jaisalmer
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — 3 Palms Jaisal Vilas 3.5*
Official Description (provided by the hotel):
Sprawled Luxury Boutique 3 Palms Jaisal Vilas, offers all upscale amenities including 67 Luxury rooms, Spa, Specialty Restaurant,Jacuzzi & sauna, Gym & Pool, Bar & Lounge Conference Rooms and evening rajasthani entertainment & Traditional Indian welcome. Come enjoy the Royal setting of the golden city with all mordern amenities. ... more   less 
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