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Bherwa | Chandan, Jaisalmer 345001, India
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The Serai
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97%
Certificate of Excellence 2013
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70 people have reviewed this hotel

Traveler rating
    63
    5
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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London
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Like the majority of the reviewers, I loved this hotel. The rooms are gorgeous and the grounds are beautiful. However, although the pre-dinner snacks were delicious, the rest of the food proved to be bland and uninteresting. Possibly, they are catering too much to perceived Western tastes. As others have pointed out, due to the location there is no option... More

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Hajra A, Social Media Manager at The Serai, responded to this review

Dear LondonKit, Thank you for taking the time to review The Serai, Jaisalmer. We are delighted that you loved the hotel and your experience there. We are sorry to hear that you found the food to be disappointing. However, please know that we take pride in tailor-made experiences and so had you mentioned anything about the food to our staff,... More

Jaisalmer, India
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The serai is quit far from jaisalmer and this kind of property and without noise peacefull palace .you feel in the evening famous venue pool side having dinner special offer of THALI very testful alng with sweet dish bowl of LAPSI .. we thought that we are in thar desert jaisalmer . Tent kind of high profile cottage.this is only... More

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Hajra A, Social Media Manager at The Serai, responded to this review

Dear baxkhan, Thank you so much for your generous comment. We are so delighted that you enjoyed your stay with us and found the tents comfortable! We hope you will stay in touch with us via our other social media to get the latest news and information from all our camps. Best wishes, The SUJAN Family. More

New Delhi
Top Contributor
73 reviews 73 reviews
30 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The setting. The sky. The desert. The tents. The staff. The spa. The pool. The restaurant. There is absolutely nothing that does not resonate at The Serai. From the moment of arrival, when we were welcomed by Jitin and introduced to several bird species humming around the property, to our sad departure (we could have stayed for days), The Serai... More

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Hajra A, Social Media Manager at The Serai, responded to this review

Dear RebeccaLawrence, Thank you so much for your lovely review of The Serai, Jaisalmer. We are delighted that you noted all the details and enjoyed your stay with us. We have tried to create this oasis of serenity in the desert and it is always a pleasure to hear that guests have achieved exactly that! You hold come and stay... More

Copenhagen, Denmark
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 8, 2014

Thank you Sujan. Thank you Jitin. This is a beautiful spot. The tents are spacious and cozy. The food is ecological luxury. The service concept is high end and executed perfectly. I proposed to my fiance Signe, while we were there. The staff arranged for a very special night with a bush dinner, and fortunately shed said yes. 5 stars... More

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Hajra A, Social Media Manager at The Serai, responded to this review

Dear Rasmus1975, Thank you so much for taking the time to write your comments on The Serai, Jaisalmer. Jitin sends his best regards and a very happy married life to you! We hope you will return for your honeymoon! :) Please do stay in touch with us via our social media channels and once again, all the very best from... More

Ghent, Belgium
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 5, 2014

This luxury camp was probably the most memorable place we stayed at in India. In the middle of nowhere but on a reasonable distance of Jaisalmer we found an incredible service in a fabulous place. The staff was very friendly, the food excellent. The pool, restaurant, shop, but especially the interior of the tent reflects a very good taste with... More

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Hajra A, Social Media Manager at The Serai, responded to this review

Dear kaat d, Thank you so much for taking the time to write your comments. We are so delighted that you enjoyed your stay with us and always appreciate when guests return home with a memorable experience with us. We would happy to have you stay with us for weeks! :) Meanwhile, in order to stay connected with the latest... More

Shanghai
Senior Contributor
43 reviews 43 reviews
40 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed February 11, 2014

Getting away from it all indeed. You will enjoy perfect silence on this huge private acreage in the middle of the desert. The canvas-walled tents are romantic and every detail is looked after for you. Cocktails on the terrace are the perfect pre-dinner ritual. It's a bit of a journey into Jaisalmer proper but that distance ensures peace and quiet... More

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Hajra A, Social Media Manager at The Serai, responded to this review

Dear ShanghaiJululu, Thank you so much for taking the time to write a review on us. We are glad that you enjoyed the peace at The Serai, Jaisalmer. You are right about the native flora, over the years we have let the desert grow into our camp so that it is in keeping with the surroundings. We do hope you... More

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 24, 2014 via mobile

What a special place. Set about 40 mins outside of Jaiselmer in the silent scrubby desert is this fabulous little luxury camp. The setting is wonderfully peaceful, the silence broken only by the birds. The hotel is top class with great attention to detail, great service and really good food. The quality is right up there with the best global... More

Was this review helpful? Yes 1
Hajra A, Social Media Manager at The Serai, responded to this review

Dear Tortoise_logic, Thank you for taking the time to review The Serai, Jaisalmer and we are glad you enjoyed yor stay there. We do indeed take great care to make sure we give you a perfect experience. Thank you also for your criticism however, the pool does get used quite a lot during the season except the winter months between... More

Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 14, 2014

to be able to experience spending time in a tent which has the facilities of a 7 star hotel, the food better than michelin star chefs and the service quality that i am yet to come across in the world , is somethng i would like to believe , a priviledge that me and my wife have been lucky to... More

Was this review helpful? Yes 1
Hajra A, Social Media Manager at The Serai, responded to this review

Dear adityavishal_chauhan, Thank you for taking the time to review The Serai, Jaisalmer. We are delighted to hear that everything was to your liking during your stay with us and are truly grateful for your generous comments. We do hope you will come and stay with us again soon. In the meantime, please do stay connected with us via Facebook,... More

Sydney, Australia
Top Contributor
172 reviews 172 reviews
66 hotel reviews
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed December 3, 2013

We were told by a friend that we absolutely MUST stay at the Serai & having stayed in luxury tented accommodation in Africa, India & China - we thought we knew what to expect. The Serai blew us away - the moment we stepped out of our vehicle, it was as if we were transported to a magical oasis! Impeccable... More

Was this review helpful? Yes 1
Hajra A, The Serai at The Serai, responded to this review

Dear scorpioshanghai, Thank you for your detailed review of The Serai, Jaisalmer. We are extremely particular about the experience we provide and it is always fantastic to know that it has been appreciated. As you know, the food at The Serai is prepared using homegrown organic materials hence it is pure, fresh and light. The dunes themselves are magical and... More

Zurich
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed December 1, 2013

The Serai is a luxury camp with all the ammenities of a 5star hotel. The staff and management are very professional and courteous and the surroundings are exceptionally serene and quiet. A wonderful place to relax. The tents are spacious and very stylishly furnished with lots of wonderful leather paraphernalia....

Was this review helpful? Yes
Hajra A, The Serai at The Serai, responded to this review

Dear FrankZurich42, Thank you so much for your generous comments about The Serai, Jaisalmer. We are glad that you enjoyed your stay and everything was to your liking. We work hard on creating an oasis of tranquility that can be enjoyed during what can be a hectic holiday schedule! We look forward to having you stay with us again very... More

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Additional Information about The Serai

Address: Bherwa | Chandan, Jaisalmer 345001, India
Location: India > Rajasthan > Jaisalmer
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #2 of 78 Specialty lodging in Jaisalmer
Price Range (Based on Average Rates): $$$$
Official Description (provided by the hotel):
A luxury desert camp and spa, The Serai has 21 large canvas tents set on a hundred acre estate of indigenous desert scrub in the Great Thar Desert. The Serai spa is the new Indian jewel in the global crown of spa company Raison d’Etre. ... more   less 
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