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East Fort Wall, In the Fort | Inside fort east wall, Jaisalmer 345001, India
Hotel amenities
Surja Hotel
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Ranked #6 of 94 Jaisalmer B&B and Inns
Most recent review
5 of 5 stars Reviewed June 1, 2013
fromcanada51 Toronto, Canada
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202 reviews from our community

Traveler rating
    139
    48
    12
    3
    0
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Families
20
 
Couples
62
 
Solo
49
 
Business
2
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Toronto, Canada
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 1, 2013

Two things stand out about Surja Hotel in Jaisalmer: the location and the service. It's set inside the fort, and the view from the rooftop restaurant is spectacular. Lie in one of the cushioned beds outside and watch the sunrise as you enjoy your morning chai. The cosy rooms have great rustic character. The managers Raj and Yogi do everything... More

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Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 30, 2013

We stayed there because of the good reviews on Tripadvisor. Total Mistake! Rooms were good 10 years ago. The guys who run this hotel seem careless in maintaining it in good conditions and more eager to sell you an overpriced safari (almost 3 times what we payed directly with Ganesh Travels). Beds are falling down and the matresses are sustained... More

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scotland
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed May 3, 2013

I stayed here for a couple of days and highly recommend it for a great value stay. I was met at the train station for a complimentary transfer to the hotel which is built into the fort. Steep stairs lead up to the bedroom level then another set of stairs to the reception and the rooftop cafe area. The rustic... More

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Management response:
May 6, 2013

We appreciate our guests and the reviews that are posted on Tripadvisor. We trust all our reviews are written with honesty and sincerity. As I mentioned, we all learn from the sharing of experiences. If anyone has any questions about our participation in the preservation of the hotel and camel safari, we are happy to share our initiatives. We believe... More

Zadar, Croatia
1 review
5 of 5 stars Reviewed April 28, 2013

My plan was to stay in Jaisalmer for 2 or 3 days. In the end, i was there for a whole week. There is no place like this in Jaisalmer. View is just amazing!! Either from your room or from the excellent balcony of the hotel, it is just breathtaking! Stuff is really helpfull and friendly, either you're just having... More

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Management response:
May 6, 2013

We appreciate our guests and the reviews that are posted on Tripadvisor. We trust all our reviews are written with honesty and sincerity. As I mentioned, we all learn from the sharing of experiences. If anyone has any questions about our participation in the preservation of the hotel and camel safari, we are happy to share our initiatives. We believe... More

1 review
5 of 5 stars Reviewed April 28, 2013 via mobile

when i stayed jaisalmer i was very impressed this hotel. Nice view and nice rooms! And the best thing i think is workers^^ they were so kind and sweet. I wanna go again.

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Management response:
April 29, 2013

We appreciate our guests and the reviews that are posted on Tripadvisor. We trust all our reviews are written with honesty and sincerity. As I mentioned, we all learn from the sharing of experiences. If anyone has any questions about our participation in the preservation of the hotel and camel safari, we are happy to share our initiatives. We believe... More

Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 20, 2013

If you are staying in Jaisalmer, you must stay in the fort! We were offered two gorgeous rooms, and choose the room with the larger balcony. The bed was comfortable and the room was clean and well decorated. The location is fantastic, part of the fort and near all the shopping. The restaurant was nice and convenient, and a beautiful... More

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Management response:
April 25, 2013

We appreciate our guests and the reviews that are posted on Tripadvisor. We trust all our reviews are written with honesty and sincerity. As I mentioned, we all learn from the sharing of experiences. If anyone has any questions about our participation in the preservation of the hotel and camel safari, we are happy to share our initiatives. We believe... More

Amritsar, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 13, 2013

Room service was delicious! I had the vegetarian food and I often order it other places just so I can remember the taste of the sandwhich I had there! And I also loved their breakfast toast, orange juice and their ice tea is also delicious! I've stayed in the Maharaja room before as well as one of their rooms. They... More

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See 3 more reviews by cutetomgirl for Jaisalmer
Management response:
April 14, 2013

We appreciate our guests and the reviews that are posted on Tripadvisor. We trust all our reviews are written with honesty and sincerity. As I mentioned, we all learn from the sharing of experiences. If anyone has any questions about our participation in the preservation of the hotel and camel safari, we are happy to share our initiatives. We believe... More

New York City, New York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 9, 2013

I stayed here in Feb 2013. It was a surprise to be here and we hadn't enjoyed it from a long time in Inda. I had checked out several hotels in the area and found the Destination seemed the best value for the money. They had serve the breakfast in the room which none of the other hotels had. It... More

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Management response:
April 10, 2013

We appreciate our guests and the reviews that are posted on Tripadvisor. We trust all our reviews are written with honesty and sincerity. As I mentioned, we all learn from the sharing of experiences. If anyone has any questions about our participation in the preservation of the hotel and camel safari, we are happy to share our initiatives. We believe... More

Sunderland, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 8, 2013

I stayed here in February with my 9 year old daughter. This was the cheapest room of our trip at 500 rupees a night, so this does make it a little difficult to review with no comparison. I will just list what I feel to be the good points and bad points and let other judge for themselves if the... More

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raj_surja, Manager at Surja Hotel, responded to this review
April 9, 2013

Dear Mam, Greetings from Hotel Surja, I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into each issue that you have noted, in an attempt to correct... More

uk
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 4, 2013

We loved staying at this hotel for many reasons. We found Raj and his staff to be so friendly and helpful. Our room was spacious and comfortable with its own fabulous stone balcony jutting out from the fortress walls. The balcony had mattresses and bolster cushions to lounge on whilst looking out at truly spectacular views. The only drawback was... More

Was this review helpful? Yes
Management response:
April 6, 2013

We appreciate our guests and the reviews that are posted on Tripadvisor. We trust all our reviews are written with honesty and sincerity. As I mentioned, we all learn from the sharing of experiences. If anyone has any questions about our participation in the preservation of the hotel and camel safari, we are happy to share our initiatives. We believe... More

 
 
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Additional Information about Surja Hotel

Address: East Fort Wall, In the Fort | Inside fort east wall, Jaisalmer 345001, India
Region: India > Rajasthan > Jaisalmer
Amenities:
Bar/Lounge Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #6 of 94 B&Bs / Inns in Jaisalmer
Price Range: $
Official Description (provided by the hotel):
The famous rooftop view at Surja Hotel & Restaurant has been attracting guests for years. Our relaxed atmosphere and hospitality is what has people always coming back. The restaurant and hotel are housed within the walls of Jasailmer’s 850 year old fort. Our rooftop lounge and jharoka balconies in each room offer some of the cities most impressive views and a free Wi-Fi connection which make you keep in touch with your relatives and friends. Whether you need a room, a meal, a camel trek, or would just like to come see the view and enjoy a free cup of chai, we hope you will visit us when you are in Jaisalmer! ... more   less 
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