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City Heart Sarovar Portico

3.0 of 5 Badhor House, Near Clock Tower | Near Clock Tower, Ludhiana 141008, India
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City Heart Sarovar Portico
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City Heart Sarovar Portico
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114 reviews from our community

Traveler rating
    34
    57
    18
    3
    2
See reviews for
9
5
7
87
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Kochi (Cochin), India
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

For a 3 star hotel, this is very good. 1st point, the rooms are very large, spacious, toilets are good with accessories in place. there is room temperature control. food is very good, but slightly costly, peole can eat from outside if thats an issue. free wifi, very good room service is another plus. there was a humming noise, think... More 

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Gurgaon, India
2 reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Was very pleased with the room - quite large, very clean and very comfortable. Slight problem with the AC though, wouldn't cool below 23.5 degrees for some reason! Breakfast was a bit disappointing - can't have cold items just because it's you're close to the end of the breakfast period.

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New Delhi, India
Contributor
13 reviews 13 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is hotel is ideal for travellers coming to ludhiana for official reason as it is in the heart of the city..in close proximity to the railway station...the check in was quick..the standard room size is spacious...if you dont want eat in the hotel there are plenty of good restaurants to dine..overall the location of the hotel and the size... More 

Was this review helpful? Yes 2
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality. We sincerely await the opportunity to welcome you once again. regards Anurag Singh Chauhan More 

solan
Senior Contributor
38 reviews 38 reviews
32 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed for the nights of 6 and 7 the Feb . the hotel is centrally located near the railway station. Its a renovated property earlier it was city heart. The general manager of the hotel Mr. Chauhan was nice to upgarde me to club floor. Room was nicely done with two twin beds no issues at any front. Though tolietries... More 

Was this review helpful? Yes 2
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Sir, We do appreciate you taking time out to share your experience at 'Trip Advisor' We take all feedback / reviews constructively and analyze them minutely. I assure you, we have initiated corrective actions to improve the level of service. You being an experienced Hotelier and Owner of a Beautiful property in the foothills of Himalayas, would certainly understand... More 

Coimbatore, India
Top Contributor
58 reviews 58 reviews
29 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 16, 2015

I stayed over night at this hotel... The rooms are huge! Luxurious bed, clean sheets, comfortable couches, nice hot shower, very nice toiletries... The service was exemplary, very prompt and courteous service.. I would certainly recommend this hotel

Was this review helpful? Yes 3
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality. We sincerely await the opportunity to welcome you once again. regards Anurag Singh Chauhan More 

Mumbai (Bombay), India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 15, 2015

I stayed here on 8th January 2015 and my stay was fantastic! Pros: a) Really big and spacious Rooms b) Big and Comfortable Bed c) Location is just right d) Excellent Staff, very helpful e) Early morning take away breakfast is just gr8 initiative as i have missed many breakfasts at various hotels due to early check out. f) Air-conditioning... More 

Was this review helpful? Yes
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality. We sincerely await the opportunity to welcome you once again. regards Anurag Singh Chauhan More 

New Delhi, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed January 8, 2015

Spacious and comfortable rooms, good food. The property is centrally located with good connectivity. The staff is courteous and warm. The stay was very comfortable however they can include some more variety in the dinner buffet.

Was this review helpful? Yes
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Tripadvisor. We are delighted that you enjoyed your stay and our hospitality. We sincerely await the opportunity to welcome you once again. regards Anurag Singh Chauhan More 

1 review
4 of 5 stars Reviewed December 20, 2014

Spacious well maintained rooms,excellent staff attitude in front office and housekeeping.Always good to meet Mr.Majumdar.Love the location as i am able to squeeze in one extra meeting in a day,also closeby to railway station and traditional ludhianvi eateries and bazaar.Big let down was buffet breakfast and extremely casual attitude of serving staff who need to be taught about customer service,cold... More 

Was this review helpful? Yes
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality. We have worked on your suggestions and the entire team is looking forward to your next visit We sincerely await the opportunity to welcome you once again. regards Anurag Singh Chauhan More 

Gurgaon, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 19, 2014

I stayed in this hotel just bcoj of the name of the property in whole India. But I faced lots of lots of problem there. Rooms size was like hugeeeeeeeee they are providing the mattress for 3 person. Mosquitoes are common there I don't know when they did paste control??? Breakfast is very limited n not properly managed. They don't... More 

Was this review helpful? Yes
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Valued Guest, We do appreciate you for taking time out to share your experience at Trip Advisor I would request you to mail the details of your booking ( stay dates OR Company name ) at gmspl@sarovarhotels.com so that i could track your complaint properly. I have not been able to locate your stay details in our system. I... More 

Noida, India
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 8, 2014

Checked in took some time. Room service was good, food was very good, room were very spacious with pleasant aroma, Rooms were well maintained. Breakfast buffet had good variety with indian, continental and south Indian was served. Overall a good and nice experience and finally very close to railway station

Was this review helpful? Yes
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality. We sincerely await the opportunity to welcome you once again. regards Anurag Singh Chauhan More 

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Additional Information about City Heart Sarovar Portico

Address: Badhor House, Near Clock Tower | Near Clock Tower, Ludhiana 141008, India
Location: India > Punjab > Ludhiana
Price Range (Based on Average Rates): $
Hotel Class:3 star — City Heart Sarovar Portico 3*
Number of rooms: 46
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Hotel Style:
#2 Business Hotel in Ludhiana

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