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City Heart Sarovar Portico

Certificate of Excellence
Badhor House, Near Clock Tower | Near Clock Tower, Ludhiana 141008, India
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City Heart Sarovar Portico
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145 Reviews from our TripAdvisor Community

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Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Ambience- Scope of improvement. Food- Over priced for 3 star. Aircon-Found In effective in winters for heat. Service-Good Shower-Needs replacement with newer options. Rooms-Needs sound proofing. No security noticed at front gate...

Helpful?
Thank bsgbalbir
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality. We review our prices regularly and keep best competitive price , we are in process of facility up gradation & we in process to change the shower. I will personally look into the possible... More 

Bengaluru (Bangalore), India
Level Contributor
192 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 240 helpful votes
4 of 5 stars Reviewed December 30, 2015

Had a pleasant stay at Sarovar. Reception area looks beautiful with Christmas decoration. Good service and hospitality by Hotel Staff. Restaurant is very god. Breakfast seems ok as didn't find much varieties. Nice big rooms and had good sleep. Will visit again.

Helpful?
Thank Hemans9706
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality. It is our constant endeavor to improve our level of service. It was a pleasure to have you stay with us. It is indeed our pleasure to serve guests like you, who motivate us... More 

Bengaluru (Bangalore), India
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed November 28, 2015 via mobile

The hotel has good rooms with all amenities. Staff is humble and service is good. The restaurant is well maintained with good decent food.Near by lication is too congested though but good for shopping if desired.Near to railway Station is added advantage.

Helpful?
Thank Aman A
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality. It is indeed our pleasure to serve guests like you, who motivate us to improve our level of service We sincerely await the opportunity to welcome you once again. Thanks & regards Yogesh Kumar More 

New Delhi, India
1 review
5 of 5 stars Reviewed November 21, 2015

Well kept Hotel with Nice Reception Staff to start with. Quick and smooth check in was what I liked along with all full of good manners a good Hotel should have. Have visited many bigger hotels too, but reception staff lack proper courtesy. Good. Keep it up. Liked the Breakfast too though slightly lesser options. Would definitely recommend and visit... More 

Helpful?
Thank NegiMed
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality. It is our constant endeavor to improve our level of service. It was a pleasure to have you stay with us. It is indeed our pleasure to serve guests like you, who motivate us... More 

Mumbai
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed October 26, 2015

I had a very pleasant stay. The staff were helpful and ever smiling. It's a very thoughtfully managed hotel. The area is bustling of course so traffic and parking are always an issue. On the flip side, the nearness to the station is a plus especially for Shatabdi travelers. Once you're inside the hotel of course it's a haven of... More 

Helpful?
Thank 783rajatg
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality. It is indeed our pleasure to serve guests like you, who motivate us to improve our level of service We sincerely await the opportunity to welcome you once again. Warm regards Yogesh Kumar More 

New Delhi, India
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed September 17, 2015 via mobile

I visited this hotel in September 15 for business trip, it is very near to railway station, checkin is super fast, service is awesome, rooms are very big and clean, all amenities are upto the mark, professional hotel for professional people's, food is nice. Good hotel

Helpful?
Thank vsamania
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality. It is our constant endeavor to improve our level of service. It was a pleasure to have you stay with us. It is indeed our pleasure to serve guests like you, who motivate us... More 

New Delhi, India
Level Contributor
76 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed September 16, 2015

Stayed there during my recent business trip. Was happy overall with the facilities. The rooms are good and so are the washrooms. food quality also was good and overall a nice experience. The problem would be if you are having your own vehicle then parking is a major issue and this is the reason why I gave a 4 star... More 

Helpful?
Thank Krishnan_Sivaraman
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality. It is our constant endeavor to improve our level of service. It was a pleasure to have you stay with us. It is indeed our pleasure to serve guests like you, who motivate us... More 

Ahmedabad, India
Level Contributor
96 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 5, 2015

This hotel is good as it is very closed to the railway station. After getting out of the railway station late in the night, it was so good to reach hotel in 5 minutes. May not be a good option for the travelers who wish to stay in peaceful area, as outside the hotel there is crowdy market.

Helpful?
Thank AdishBhatnagar
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality. It is our constant endeavor to improve our level of service. It was a pleasure to have you stay with us My entire team looks forward to your next visit Thanks & regards Yogesh... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 28, 2015 via mobile

I m shanker.. I was coming at June ..the taste of food was very good ...I love biryani ... But little .bit of complaints. Room dining was very slow.. ......... But excellent stay was going on ...the chef was very good ..the making me very good type of food ...thank you chef

Helpful?
Thank Shanky S
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality. It is our constant endeavor to improve our level of service. It was a pleasure to have you stay with us. It is indeed our pleasure to serve guests like you, who motivate us... More 

Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed August 16, 2015 via mobile

This hotel is very well located exactly at heart of the city. Rooms are luxurious and comfortable. Lighting and decor is good. Room service is also satisfactory buy what spoils this hotel experience is food they serve. It is a disaster. Very very poor food taste and quality. Morning buffet is absolutely pathetic with very less variety. In room food... More 

Helpful?
1 Thank Akash C
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