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City Heart Sarovar Portico

3.0 of 5
Badhor House, Near Clock Tower | Near Clock Tower, Ludhiana 141003, India
Hotel amenities
City Heart Sarovar Portico
Ranked #3 of 31 hotels in Ludhiana
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58 reviews from our community

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Traveler rating
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    35
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Date Rating
Chennai
Top Contributor
53 reviews 53 reviews
50 hotel reviews
Reviews in 38 cities Reviews in 38 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 6, 2013

Situated near the railway station . Its an 3 star hotel . Rooms are clean and spacious . The check inn was quite fast . Breakfast has an good spread of south indian , north indian and continental . The only disadvantage is the location which is full of traffic outside , but inside the hotel you dont feel that... More

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See 5 more reviews by Karthic for Ludhiana
Mumbai (Bombay), India
Top Contributor
55 reviews 55 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed May 3, 2013

The hotel is quite centrally located near the railway station of Ludhiana. The only problem is just outside the hotel you would always find various bikes parked and many boys on them. If you have a female company then it gets pretty tricky as they don't just stare and hover around you when you are at the hotel gates or... More

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New Delhi, India
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 16, 2013

This is by far the best hotel I have found in Ludhiana for couple of night stay. the hotel is a make over of the old building of Hotel city heart but the new avatar is comparable to even park plaza in terms of cleanness and hygiene in rooms and wash rooms. rooms are big and very comfortable with all... More

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Rahul S, General Manager at City Heart Sarovar Portico, responded to this review
April 25, 2013

Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Rahul Sharma General Manager More

Kochi
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 31, 2013

The hotels location may be its advantage and disadvantage. Quite close to the railway station and a busy crowded junction: definitely good for those on business trips but rather uncomfortable to walk out when on a more relaxed trip with family. The hotel is otherwise rather apt value for money with rather spacious rooms and required amenities. There is nothing... More

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See 2 more reviews by Nycil G for Ludhiana
Rahul S, General Manager at City Heart Sarovar Portico, responded to this review
April 25, 2013

Dear Guest We are delighted that you had a great experience while here at JW Marriott Mumbai. Our first priority is our guests and I am glad to note that we met your expectations. Our endeavor is to offer comfort with good service and product to all our guests. I look forward to welcome you back to our hotel. With... More

Ludhiana, India
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 16, 2013

This is the best hotel you can have near ludhiana railway station. Good service, awesome and neat rooms with all kind of facility. If you re going for business trip or personal trip whatever this is the place for you.

Was this review helpful? Yes 1
See 3 more reviews by mayank999 for Ludhiana
Rahul S, General Manager at City Heart Sarovar Portico, responded to this review
April 25, 2013

Dear Guest, We are delighted that you had a good experience while here at City Heart Sarovar Portico, Ludhiana Thank you for your kind words. We sincerely await the opportunity to welcome you once again. Best Regards, Rahul Sharma General Manger More

chennai
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 13, 2013

Stayed just for one night here, good service. Was welcomed by the duty manager and given a good comfortable room. Food was very nice. Location of the hotel is top class, bang in the centre of the city Breakfast was excellent, good variety in the food. The lobby was comfortable as well. Room was very spacious and Loved the stay... More

Was this review helpful? Yes 3
Rahul S, General Manager at City Heart Sarovar Portico, responded to this review
April 25, 2013

Dear Valued Guest, Thank you for posting your review of City Heart Sarovar Portico, Ludhiana We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely, Rahul Sharma More

Mumbai (Bombay), India
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed February 27, 2013

The entire stay was as dull as it could be. The location is awful. The room lighting is dull, and you do not get those vibes in such dull rooms. The service is also slow, ask for a in room dining clearance and repeat it till someone arrives. The quality of food as one would expect in Punjab is certainly... More

Was this review helpful? Yes 2
Rahul S, General Manager at City Heart Sarovar Portico, responded to this review
April 25, 2013

Dear Guest, We do appreciate you taking time out to share with us your experience We take all feedback seriously, and sincerely regret that we did not meet your expectations. We have shared your valuable feedback with the relevant teams in our hotel and assure you of a better experience the next time. We sincerely await the opportunity to welcome... More

twickenham
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 25, 2013

Hi I stayed in January 2013 at this hotel. This is a relatively new build hotel with good temperature controlled rooms.Required at this time of year due to being very cold at night and warm in the afternoon and early evening. Great service. There is good wi fi Internet connectivity. The breakfast which is included has a good variation of... More

Was this review helpful? Yes 2
Rahul S, General Manager at City Heart Sarovar Portico, responded to this review
April 25, 2013

Dear Valued Guest, Thank you for staying with us and posting your review on Tripadvisor. We are delighted that you enjoyed your stay and our hospitality. We really appreciate your kind feedback on the room,breakfast buffet and other services. We hope to be of service to you again soon. Kindest Regards Rahul Sharma More

Chennai (Madras), India
Top Contributor
118 reviews 118 reviews
74 hotel reviews
Reviews in 38 cities Reviews in 38 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed January 27, 2013

Pros : 1. Center of city, located near to major attractions and market place. 2. Compact 3. All rooms are spacious and has all amenties 4. Value for Money 5. Food is good, tried water melon fruit platter - its awesome - chef prepared the same seedless. cons : 1. No pool available, No View from rooms 2. No suites... More

Was this review helpful? Yes 2
Rahul S, General Manager at City Heart Sarovar Portico, responded to this review
April 25, 2013

Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Rahul Sharma General Manager gmspl@sarovarhotels.com More

Indore, India
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
Reviews in 12 cities Reviews in 12 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed January 23, 2013

I had made telephonic booking for this hotel and informed them my time of arrival which was in evening when I reached the railway station the hotel was on 5 mins walk from the station. There is no complementary pick up or drop provided. The hotel staff was good, the room was clean comfortable and very spacious although the bathroom... More

Was this review helpful? Yes 4
See 2 more reviews by Roninsworld2010 for Ludhiana
Rahul S, General Manager at City Heart Sarovar Portico, responded to this review
January 26, 2013

Dear Guest, We are delighted that you had a good experience while here at City Heart Sarovar Portico, Ludhiana We have taken a note of your comments regarding the breakfast, will address and rectify the issues highlighted Thank you for your kind words. We sincerely await the opportunity to welcome you once again. Best Regards, Rahul Sharma More

 
 
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Additional Information about City Heart Sarovar Portico

Address: Badhor House, Near Clock Tower | Near Clock Tower, Ludhiana 141003, India
Region: India > Punjab > Ludhiana
Amenities:
Bar/Lounge Business Center Free High-Speed Internet Free Parking Restaurant Room Service
Hotel Style:
Ranked #3 of 31 hotels in Ludhiana
Price Range: $
Hotel Class:3 star (3*)
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City Heart Sarovar Portico
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