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City Heart Sarovar Portico

Certificate of Excellence
Badhor House, Near Clock Tower | Near Clock Tower, Ludhiana 141008, India
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City Heart Sarovar Portico
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City Heart Sarovar Portico
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122 reviews from our community

Traveler rating
    37
    59
    21
    3
    2
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10
6
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91
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Dehradun, India
Contributor
14 reviews 14 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The rooms are as usual good like other Sarovar Group Hotel. It is really spacious but there are only one duct of air conditioner, which was really inadequate. The location of the hotel is in the midst of the market, so, congestion comes naturally. Some may like and some may not like that. I am in the second category. The... More 

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Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nice place to stay in ludhiana especially if you are travelling by train. Stayed here just for one night. The rooms are very spacious and the breakfast is good. There is not a lot to choose from but what they serve is good.

Was this review helpful? Yes 1
Kochi (Cochin), India
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Rooms in this hotel are maintained good. Location of hotel is very close to the Ludhiana Junction Railway station. The vegetation dish served is acceptable to ALL TOURISTS. Contractor life NOT SUFFICEINT FOR CHILDREN EDUVAGTION

Was this review helpful? Yes 1
New Delhi, India
Contributor
15 reviews 15 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 16, 2015

The hotel is centrally located just out side of the railway station. The rooms are ok. I got free wi fi. I changed the room as the previous one was very noisy. So request to check the noise level before finalising the room. Breakfast range is good.

Was this review helpful? Yes 2
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality. Free wi fi for our in house guests is a Sarovar Policy across all our Hotels. I will personally look into the possible solution for the noise issue in the room you check.in first.... More 

Gurgaon, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 8, 2015 via mobile

I had a pleasant stay at this hotel. Pros: Situated right by the side of a fly over and that makes the hotel no good views from window and a bit conjusted . Cons: Good staff. Real quick solution to any query. Good rooms, nice and comfy. Food quality also good and price is not that high in the mid... More 

Was this review helpful? Yes 2
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality. It is our constant endeavor to improve our level of service. It was a pleasure to have you stay with us My entire team looks forward to your next visit regards Anurag Singh Chauhan More 

New Delhi, India
Contributor
16 reviews 16 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 2, 2015

Hi I frequently visit Ludhiana for business purposes.City heart ,as its commonly known is a comfort stay experience amidst all the madness of Ludhiana.Room manager Mr.q Shubhajit is very warm and accommodative on any concerns.Food quality is decent.City heart has become favourite place for me to stay in Ludhiana, as it feel at home.

Was this review helpful? Yes
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality. It is indeed our pleasure to serve guests like you, who motivate us to improve our level of service We sincerely await the opportunity to welcome you once again. regards Anurag Singh Chauhan More 

New Delhi, India
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 22, 2015

I do drop in at least once a month for 3-4 days and truly speaking i get the feel of coming back to my second Home. The moment i enter, the warm Greetings from the Manager Mr. Majumdar makes me feel wow. Have observed him behaving the same way with others also and the way he talks and guides all,... More 

Was this review helpful? Yes 4
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality. Mr Subhajit is certainly an asset to the company and i will certainly share your kind views with him. We sincerely await the opportunity to welcome you once again. regards Anurag Singh Chauhan More 

Bangalore, India
Contributor
12 reviews 12 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 21, 2015

I was on a business trip to Ludhiana and chose to stay at City Heart Portico. Looked like an old hotel renovated by Sarovar group. Room are quite large, clean and comfortable though overall atmosphere looked little worn out. The reservations are easy to make and staff were quite helpful. The restaurant is small more or less a coffee shop.... More 

Was this review helpful? Yes 4
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality. We sincerely await the opportunity to welcome you once again. regards Anurag Singh Chauhan More 

Kochi (Cochin), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 28, 2015

For a 3 star hotel, this is very good. 1st point, the rooms are very large, spacious, toilets are good with accessories in place. there is room temperature control. food is very good, but slightly costly, peole can eat from outside if thats an issue. free wifi, very good room service is another plus. there was a humming noise, think... More 

Was this review helpful? Yes 6
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality. We sincerely await the opportunity to welcome you once again. regards Anurag Singh Chauhan More 

Gurgaon, India
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed February 23, 2015

Was very pleased with the room - quite large, very clean and very comfortable. Slight problem with the AC though, wouldn't cool below 23.5 degrees for some reason! Breakfast was a bit disappointing - can't have cold items just because it's you're close to the end of the breakfast period.

Was this review helpful? Yes 6
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Sir, We do appreciate you taking time out to share your experience at 'Trip Advisor' We take all feedback / reviews constructively and analyze them minutely. I assure you, we have initiated corrective actions to improve the level of service. I assure you of a better experience the next time.I sincerely await the opportunity to welcome you once again.... More 

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