We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

City Heart Sarovar Portico

Badhor House, Near Clock Tower | Near Clock Tower, Ludhiana 141008, India
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
City Heart Sarovar Portico
Professional photos View all
Browse nearby
City Heart Sarovar Portico
Write a Review

116 reviews from our community

Traveler rating
    35
    57
    19
    3
    2
See reviews for
9
5
7
89
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (116)
  • Mar-May only
    (23)
  • Jun-Aug only
    (35)
  • Sep-Nov only
    (28)
  • Dec-Feb only
    (30)
All months
New Delhi, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I do drop in at least once a month for 3-4 days and truly speaking i get the feel of coming back to my second Home. The moment i enter, the warm Greetings from the Manager Mr. Majumdar makes me feel wow. Have observed him behaving the same way with others also and the way he talks and guides all,... More 

Was this review helpful? Yes 1
Bangalore, India
Contributor
12 reviews 12 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I was on a business trip to Ludhiana and chose to stay at City Heart Portico. Looked like an old hotel renovated by Sarovar group. Room are quite large, clean and comfortable though overall atmosphere looked little worn out. The reservations are easy to make and staff were quite helpful. The restaurant is small more or less a coffee shop.... More 

Was this review helpful? Yes 1
Kochi (Cochin), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

For a 3 star hotel, this is very good. 1st point, the rooms are very large, spacious, toilets are good with accessories in place. there is room temperature control. food is very good, but slightly costly, peole can eat from outside if thats an issue. free wifi, very good room service is another plus. there was a humming noise, think... More 

Was this review helpful? Yes 4
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality. We sincerely await the opportunity to welcome you once again. regards Anurag Singh Chauhan More 

Gurgaon, India
Reviewer
3 reviews 3 reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed February 23, 2015

Was very pleased with the room - quite large, very clean and very comfortable. Slight problem with the AC though, wouldn't cool below 23.5 degrees for some reason! Breakfast was a bit disappointing - can't have cold items just because it's you're close to the end of the breakfast period.

Was this review helpful? Yes 4
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Sir, We do appreciate you taking time out to share your experience at 'Trip Advisor' We take all feedback / reviews constructively and analyze them minutely. I assure you, we have initiated corrective actions to improve the level of service. I assure you of a better experience the next time.I sincerely await the opportunity to welcome you once again.... More 

New Delhi, India
Contributor
13 reviews 13 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 16, 2015

This is hotel is ideal for travellers coming to ludhiana for official reason as it is in the heart of the city..in close proximity to the railway station...the check in was quick..the standard room size is spacious...if you dont want eat in the hotel there are plenty of good restaurants to dine..overall the location of the hotel and the size... More 

Was this review helpful? Yes 6
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality. We sincerely await the opportunity to welcome you once again. regards Anurag Singh Chauhan More 

solan
Senior Contributor
39 reviews 39 reviews
33 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed February 9, 2015

Stayed for the nights of 6 and 7 the Feb . the hotel is centrally located near the railway station. Its a renovated property earlier it was city heart. The general manager of the hotel Mr. Chauhan was nice to upgarde me to club floor. Room was nicely done with two twin beds no issues at any front. Though tolietries... More 

Was this review helpful? Yes 3
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Sir, We do appreciate you taking time out to share your experience at 'Trip Advisor' We take all feedback / reviews constructively and analyze them minutely. I assure you, we have initiated corrective actions to improve the level of service. You being an experienced Hotelier and Owner of a Beautiful property in the foothills of Himalayas, would certainly understand... More 

Coimbatore, India
Top Contributor
58 reviews 58 reviews
29 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed January 16, 2015

I stayed over night at this hotel... The rooms are huge! Luxurious bed, clean sheets, comfortable couches, nice hot shower, very nice toiletries... The service was exemplary, very prompt and courteous service.. I would certainly recommend this hotel

Was this review helpful? Yes 4
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality. We sincerely await the opportunity to welcome you once again. regards Anurag Singh Chauhan More 

Mumbai (Bombay), India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 15, 2015

I stayed here on 8th January 2015 and my stay was fantastic! Pros: a) Really big and spacious Rooms b) Big and Comfortable Bed c) Location is just right d) Excellent Staff, very helpful e) Early morning take away breakfast is just gr8 initiative as i have missed many breakfasts at various hotels due to early check out. f) Air-conditioning... More 

Was this review helpful? Yes
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality. We sincerely await the opportunity to welcome you once again. regards Anurag Singh Chauhan More 

New Delhi, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed January 8, 2015

Spacious and comfortable rooms, good food. The property is centrally located with good connectivity. The staff is courteous and warm. The stay was very comfortable however they can include some more variety in the dinner buffet.

Was this review helpful? Yes
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Tripadvisor. We are delighted that you enjoyed your stay and our hospitality. We sincerely await the opportunity to welcome you once again. regards Anurag Singh Chauhan More 

1 review
4 of 5 stars Reviewed December 20, 2014

Spacious well maintained rooms,excellent staff attitude in front office and housekeeping.Always good to meet Mr.Majumdar.Love the location as i am able to squeeze in one extra meeting in a day,also closeby to railway station and traditional ludhianvi eateries and bazaar.Big let down was buffet breakfast and extremely casual attitude of serving staff who need to be taught about customer service,cold... More 

Was this review helpful? Yes
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality. We have worked on your suggestions and the entire team is looking forward to your next visit We sincerely await the opportunity to welcome you once again. regards Anurag Singh Chauhan More 

Questions? Get answers from hotel staff and past guests. Ask a question

46 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (27)
Viewed
Room/suite (10)
Viewed
Bathroom (3)
Viewed
Hotel & grounds (1)
Viewed
Dining (1)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Hotel & grounds (3)
Viewed
Dining (3)
Viewed
Room/suite (2)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question