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City Heart Sarovar Portico

Badhor House, Near Clock Tower | Near Clock Tower, Ludhiana 141008, India
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City Heart Sarovar Portico
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City Heart Sarovar Portico
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119 reviews from our community

Traveler rating
    35
    58
    21
    3
    2
See reviews for
9
5
7
90
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Delhi, India
Contributor
15 reviews 15 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is centrally located just out side of the railway station. The rooms are ok. I got free wi fi. I changed the room as the previous one was very noisy. So request to check the noise level before finalising the room. Breakfast range is good.

Was this review helpful? Yes
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality. Free wi fi for our in house guests is a Sarovar Policy across all our Hotels. I will personally look into the possible solution for the noise issue in the room you check.in first.... More 

Gurgaon, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

I had a pleasant stay at this hotel. Pros: Situated right by the side of a fly over and that makes the hotel no good views from window and a bit conjusted . Cons: Good staff. Real quick solution to any query. Good rooms, nice and comfy. Food quality also good and price is not that high in the mid... More 

Was this review helpful? Yes
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality. It is our constant endeavor to improve our level of service. It was a pleasure to have you stay with us My entire team looks forward to your next visit regards Anurag Singh Chauhan More 

New Delhi, India
Contributor
14 reviews 14 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hi I frequently visit Ludhiana for business purposes.City heart ,as its commonly known is a comfort stay experience amidst all the madness of Ludhiana.Room manager Mr.q Shubhajit is very warm and accommodative on any concerns.Food quality is decent.City heart has become favourite place for me to stay in Ludhiana, as it feel at home.

Was this review helpful? Yes
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality. It is indeed our pleasure to serve guests like you, who motivate us to improve our level of service We sincerely await the opportunity to welcome you once again. regards Anurag Singh Chauhan More 

New Delhi, India
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I do drop in at least once a month for 3-4 days and truly speaking i get the feel of coming back to my second Home. The moment i enter, the warm Greetings from the Manager Mr. Majumdar makes me feel wow. Have observed him behaving the same way with others also and the way he talks and guides all,... More 

Was this review helpful? Yes 2
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality. Mr Subhajit is certainly an asset to the company and i will certainly share your kind views with him. We sincerely await the opportunity to welcome you once again. regards Anurag Singh Chauhan More 

Bangalore, India
Contributor
12 reviews 12 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 21, 2015

I was on a business trip to Ludhiana and chose to stay at City Heart Portico. Looked like an old hotel renovated by Sarovar group. Room are quite large, clean and comfortable though overall atmosphere looked little worn out. The reservations are easy to make and staff were quite helpful. The restaurant is small more or less a coffee shop.... More 

Was this review helpful? Yes 2
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality. We sincerely await the opportunity to welcome you once again. regards Anurag Singh Chauhan More 

Kochi (Cochin), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 28, 2015

For a 3 star hotel, this is very good. 1st point, the rooms are very large, spacious, toilets are good with accessories in place. there is room temperature control. food is very good, but slightly costly, peole can eat from outside if thats an issue. free wifi, very good room service is another plus. there was a humming noise, think... More 

Was this review helpful? Yes 4
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality. We sincerely await the opportunity to welcome you once again. regards Anurag Singh Chauhan More 

Gurgaon, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed February 23, 2015

Was very pleased with the room - quite large, very clean and very comfortable. Slight problem with the AC though, wouldn't cool below 23.5 degrees for some reason! Breakfast was a bit disappointing - can't have cold items just because it's you're close to the end of the breakfast period.

Was this review helpful? Yes 4
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Sir, We do appreciate you taking time out to share your experience at 'Trip Advisor' We take all feedback / reviews constructively and analyze them minutely. I assure you, we have initiated corrective actions to improve the level of service. I assure you of a better experience the next time.I sincerely await the opportunity to welcome you once again.... More 

New Delhi, India
Contributor
13 reviews 13 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 16, 2015

This is hotel is ideal for travellers coming to ludhiana for official reason as it is in the heart of the city..in close proximity to the railway station...the check in was quick..the standard room size is spacious...if you dont want eat in the hotel there are plenty of good restaurants to dine..overall the location of the hotel and the size... More 

Was this review helpful? Yes 6
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality. We sincerely await the opportunity to welcome you once again. regards Anurag Singh Chauhan More 

solan
Senior Contributor
39 reviews 39 reviews
33 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed February 9, 2015

Stayed for the nights of 6 and 7 the Feb . the hotel is centrally located near the railway station. Its a renovated property earlier it was city heart. The general manager of the hotel Mr. Chauhan was nice to upgarde me to club floor. Room was nicely done with two twin beds no issues at any front. Though tolietries... More 

Was this review helpful? Yes 3
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Sir, We do appreciate you taking time out to share your experience at 'Trip Advisor' We take all feedback / reviews constructively and analyze them minutely. I assure you, we have initiated corrective actions to improve the level of service. You being an experienced Hotelier and Owner of a Beautiful property in the foothills of Himalayas, would certainly understand... More 

Coimbatore, India
Top Contributor
58 reviews 58 reviews
29 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed January 16, 2015

I stayed over night at this hotel... The rooms are huge! Luxurious bed, clean sheets, comfortable couches, nice hot shower, very nice toiletries... The service was exemplary, very prompt and courteous service.. I would certainly recommend this hotel

Was this review helpful? Yes 4
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality. We sincerely await the opportunity to welcome you once again. regards Anurag Singh Chauhan More 

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