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All 32 Ludhiana hotels

City Heart Sarovar Portico

3.0 of 5 Hotel   |   Badhor House, Near Clock Tower | Near Clock Tower, Ludhiana 141003, India
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City Heart Sarovar Portico
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82%
Ranked #5 of 32 hotels in Ludhiana
Certificate of Excellence 2013
A recent review
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78 people have reviewed this hotel

Traveler rating
    18
    45
    11
    3
    1
See reviews for
7
3
6
59
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Italian first
  • Any
English first
New Delhi, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 12, 2014

I had stayed in this hotel for a couple days mostly for business purpose. The hotel location is very badly placed around the railway station and also opposite to a beer bar which makes it very unsuitable for womens. Due to its shady location its very unsafe for womens. The room of the hotel are good and food provided is... More

Was this review helpful? Yes
Rahul S, General Manager at City Heart Sarovar Portico, responded to this review

Dear Valued Guest, I am personally dismayed to know of the incidents which affected your pleasant stay at City Heart Sarovar Portico, Ludhiana We will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future. Safety and security of our guest is of utmost importance to us and... More

Mumbai
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed March 1, 2014

A business trip in Ludhiana for 4 Nights and after a lot of searching on TripAdvisor portal...the decent option was City Heart Sarovar Portico ... and I finalised my booking via 'Make My Trip; website. The final charges after adding taxes and reducing some offers and discount came to 15,800 Rs i.e. around 4000 Rs per night ...inclusive of complimentary... More

Was this review helpful? Yes
Rahul S, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, We do appreciate you taking time out to share with us your experience while at our hotel. We take all feedback seriously, and have shared your valuable feedback with the relevant teams to assure you of a better experience the next time. We sincerely await the opportunity to welcome you once again. Best Regards, Rahul Sharma General Manager More

Mumbai (Bombay), India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed February 27, 2014

The hotel is very good. fantastic place to live, ambiance is very beautiful rooms are big and very much decorated. I love to stay at this place again. There is a gymnasium in the basement in good and working condition. The food quality is good. Only negative about this place is that the rent is on bit higher side and... More

Was this review helpful? Yes
Rahul S, General Manager at City Heart Sarovar Portico, responded to this review

Dear Valued Guest We are delighted that you had a great experience while here at JW Marriott Mumbai. Our first priority are our guests and I am glad to note that we met your expectations. Our endeavor is to offer comfort with good service and product to all our guests. I look forward to welcome you back to our hotel.... More

Gurgaon, India
Top Contributor
136 reviews 136 reviews
35 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed February 4, 2014

We had recently visited Kila Raipur to attend the Rural Olympics and stayed in this property for 2 nights. It is right in the heart of the city near the Clock Tower. The room and big and nicely done. The food is good but the fish tikkas are to die for. My only regret is the Wifi in the Hotel... More

Was this review helpful? Yes
Rahul S, General Manager at City Heart Sarovar Portico, responded to this review

Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We have taken a note of your feedback about the Wi Fi services and we shall be working towards improvements on the same My Kitchen team is delighted to know that you liked... More

Bangalore, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 11, 2014

Stayed in this hotel during my last two visits to Ludhiana. Its a small sized business hotel - with one restaurant that serves all meals. The rooms are nice and spacious and value for money. The only down side is that it located close to the railway station and old market - which makes it a very busy road. However... More

Was this review helpful? Yes 1
Rahul S, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest We are delighted that you had a great experience while here at City Heart Sarovar Portico. Our first priority is our guests and I am glad to note that we met your expectations. Our endeavor is to offer comfort with good service and product to all our guests. I look forward to welcome you back to our hotel.... More

New Delhi, India
Top Contributor
79 reviews 79 reviews
38 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed December 24, 2013

When i checked it, The hotel seems to be very lousy. above it, they gave me a room with no window view. However, I had to change the room. Overall just an OK experience. Food was OK, Breakfast was also OK. However, the staff needs to be trained more.

Was this review helpful? Yes 1
Rahul S, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, We do appreciate you taking time out to share with us your experience while at our hotel. We take all feedback seriously, and have shared your valuable feedback with the relevant teams to assure you of a better experience the next time. We sincerely await the opportunity to welcome you once again. Best Regards, Rahul Sharma General Manager... More

Chennai (Madras), India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 16, 2013 via mobile

Situated in downtown, close to railway station, surrounded by full congestion. Room is spacious, neat and clean. Room service is good. Food taste is not upto the level and expensive. Breakfast buffet is average. Not value for money.

Was this review helpful? Yes 3
Rahul S, General Manager at City Heart Sarovar Portico, responded to this review

Dear Valued Guest, My team and I are delighted that you enjoyed your stay at City Heart Sarovar Portico, Ludhiana Thank you for your valuable feedback. We have taken a note of your comments regarding the Food Taste and Buffet Spread. Will improve on the Food Quality and taste I have shared your feedback about the same with my culinary... More

Senior Contributor
30 reviews 30 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 15, 2013

This is located in the heart of the city very much accessible on foot from the railway station. nice clean rooms, and good food. the breakfast is complimentary. the staff is very helpful and knows bit of city well. this is town where primarily people come for business and this is the perfect business hotel.

Was this review helpful? Yes 3
Rahul S, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, We are delighted that you had a good experience while here at City Heart Sarovar Portico, Ludhiana Thank you for your kind words, this will motivate team to continuously strive to do better to delight the guests at City Heart Sarovar Portico. We sincerely await the opportunity to welcome you once again. Best Regards, Rahul Sharma General Manger More

New Delhi, India
Contributor
13 reviews 13 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 17, 2013

I went to Ludhiana on a business trip for an entire week. Since there were many of us travelling we were on a tight budget. With low expectations, we entered Ludhiana. The approach to the hotel was a disappointment as it went past a crowded old road that led you to the hotel. Limited parking space, lots of noise and... More

Was this review helpful? Yes 3
Rahul S, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, We do appreciate you taking time out to share with us your experience while at our hotel. We take all feedback seriously, and sincerely regret that we did not meet your expectations. We have taken note of your feedback about the Room Service and Check Out Experience I have shared your valuable feedback with the relevant teams in... More

Ludhiana, India
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 11, 2013

It's not about service. It's the people, who willingly are serving here. This hotel is very close to the business centre and offers great stay and good food. The breakfast spread is the best I have come across. The rooms are very comfortable with all the facilities one could need. The hotel has fine dining restaurant with really fine attendants.

Was this review helpful? Yes 3
Rahul S, General Manager at City Heart Sarovar Portico, responded to this review

Dear Valued Guest, Thank you for your positive comments about your stay at City Heart Sarovar Portico We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Rahul Sharma General Manager gmspl@sarovarhotels.com More

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Additional Information about City Heart Sarovar Portico

Address: Badhor House, Near Clock Tower | Near Clock Tower, Ludhiana 141003, India
Location: India > Punjab > Ludhiana
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #5 of 32 hotels in Ludhiana
Price Range (Based on Average Rates): $
Hotel Class:3 star — City Heart Sarovar Portico 3*
Reservation Options:
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