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All 32 Ludhiana hotels

City Heart Sarovar Portico

3.0 of 5 Hotel   |   Badhor House, Near Clock Tower | Near Clock Tower, Ludhiana 141003, India
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City Heart Sarovar Portico
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81%
Ranked #5 of 32 hotels in Ludhiana
A recent review
4 of 5 stars reviewed 5 days ago
Mahendra B
  • Overview
  • Reviews (92)
  • Photos (26)
  • Amenities
  • Room tips (23)
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92 people have reviewed this hotel

Traveler rating
    22
    52
    14
    3
    1
See reviews for
8
3
7
71
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Italian first
  • Any
English first
1 review
4 of 5 stars Reviewed 5 days ago NEW

Good place to stay. Its home away. Very friendly staff, not one but all. Morning breakfast is good display with typical Punjabi parathas and good continental two dishes. The best stay at reasonable tarrif.

Was this review helpful? Yes
New Delhi, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Over all nice hotel with good food, the best part of the hotel is that it's closer to the railway station and in the main market. Rooms are nicely maintained and the person who showed us the room, sorry i forgot the name of the person, was very polite and professional. i irritated him by asking too many questions but... More

Was this review helpful? Yes 1
Jaipur, India
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

myself and my wife and son stayed for one night, hotel is right in middle of a busy place. i often come here for my work. This was my first time in this hotel and i was very impressed with the staff and their service.The best thing i like about this hotel is they offered me packed breakfast since we... More

Was this review helpful? Yes 2
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Valued Guest Greetings from City Heart Sarovar Portico, Ludhiana We appreciate you for taking time out to share your experience with all. Thank you for your positive comments, We are glad that you liked our hotel. We sincerely await the opportunity to welcome you once again. Regards Anurag Singh Chauhan General Manager More

KOLKATA
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

One more of the take over property and at the heart of Punjab the hospitality seemed heartless. The professional smile all around but the affection missing in it. Good property with a big rooms but the rates varies from customer to customer. The AC's work but not upto the mark. The maintenance staff's are ill trained. The food was average.... More

Was this review helpful? Yes 1
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Valued Guest, We do appreciate you taking time out to share with us your experience while at our hotel. We take all feedback/ reviews constructively and analyse them minutely. I assure you that we follow standard price norms as per the Hotel Industry. We believe in 'value for money' deals and special discounted rates for our regular/ corporate clients.... More

Kochi (Cochin), India
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at Sarovar Portico and it was absolutely heavenly and I couldn't ask for better! never have I felt that overwhelmed with emotions while leaving a hotel. The staff (difficult to write individual name) provided the BEST customer service I have ever received anywhere in the world. It's a level of customer service that is absolutely exceptional in which... More

Was this review helpful? Yes 2
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Valued Guest Greetings from City Heart Sarovar Portico, Ludhiana We appreciate you for taking time out to share your experience with all. Thank you for your positive comments, We are glad that you liked our hotel. We sincerely await the opportunity to welcome you once again. Regards Anurag Singh Chauhan General Manager More

Faridabad, India
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

What a place!! Excellent experience for me. Fast service started from the booking itself. Booking staff was extremely cooperative . Rooms provided are of excellent quality and they are making it sure to keep it clean. They change bed sheets after second night if you are staying for more than two.

Was this review helpful? Yes 5
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Valued Guest, Thank you for your positive comments. We are glad that you liked our Hotel and the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. warm regards, Anurag Singh Chauhan General Manager More

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good for a night stay for a business traveler. Pretty much basic yet Comfortable room. Don't expect luxury. Almost on the road so it's pretty much noisy when it comes to rooms facing the Parking/ road, avoid them. On exploring a bit I found tons of dust under the beds , which was gross and shows the kind of maintenance... More

Was this review helpful? Yes 1
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, We do appreciate you taking time out to share with us your experience while at our Hotel We take all feedback constructively , and have shared your valuable feedback with the relevant teams to assure you of a better experience the next time. We sincerely await the opportunity to welcome you once again. Best Regards, Anurag Singh Chauhan... More

Mumbai
Contributor
11 reviews 11 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Staff was courteous, rooms were spacious and well done. Service in their restaurant was a little slow, but that's expected in a non-metro. The breakfast spread was good. Overall enjoyed the one night stay there. It was comfortable and pleasant.

Was this review helpful? Yes 2
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Valued Guest Greetings from City Heart Sarovar Portico, Ludhiana We appreciate you for taking time out to share your experience with all. Thank you for your positive comments, We are glad that you liked our Hotel. We sincerely await the opportunity to welcome you once again. Regards Anurag Singh Chauhan General Manager More

Gurgaon, India
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 23, 2014

I am a regular business traveller to Ludhiana and stay in the hotel quite regularly. Latest I stayed from 18th to 20th June. Everything about the hotel is perfect for a business traveller baring their restaurant services. Their are quite a few small -small issues which I have personal complained to concerned people is my last visits. Here I will... More

Was this review helpful? Yes 1
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Mr Kaushik Thank you very much for taking time out and posting the review.It is our constant endeavor to improve our product and service. We look forward to your continued support and patronage to City Heart Sarovar Portico, Ludhiana warm regards Anurag Singh Chauhan More

San Francisco, California
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 17, 2014

What a place!! Excellent experience for me. Fast service started from the booking itself. Booking staff was extremely cooperative (which is located in Ahmedabad). Rooms provided are of excellent quality and they are making it sure to keep it clean. They change bed sheets after second night if you are staying for more than two. But they do change it... More

Was this review helpful? Yes 2
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Valued Guest Greetings from City Heart Sarovar Portico, Ludhiana We appreciate you for taking time out to share your experience with all. Thank you for your positive comments, We are glad that you liked our Hotel. We sincerely await the opportunity to welcome you once again. Regards Anurag Singh Chauhan General Manager More

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Additional Information about City Heart Sarovar Portico

Address: Badhor House, Near Clock Tower | Near Clock Tower, Ludhiana 141003, India
Location: India > Punjab > Ludhiana
Price Range (Based on Average Rates): $
Hotel Class:3 star — City Heart Sarovar Portico 3*
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26 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style
#4 Business Hotel in Ludhiana
Hotel Class
Number of rooms
35

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