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City Heart Sarovar Portico

3.0 of 5 Badhor House, Near Clock Tower | Near Clock Tower, Ludhiana 141008, India
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City Heart Sarovar Portico
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City Heart Sarovar Portico
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110 reviews from our community

Traveler rating
    33
    56
    16
    3
    2
See reviews for
8
5
7
85
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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  • All months
    (110)
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    (21)
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    (35)
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    (28)
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    (26)
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Coimbatore, India
Top Contributor
57 reviews 57 reviews
28 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed over night at this hotel... The rooms are huge! Luxurious bed, clean sheets, comfortable couches, nice hot shower, very nice toiletries... The service was exemplary, very prompt and courteous service.. I would certainly recommend this hotel

Was this review helpful? Yes
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality. We sincerely await the opportunity to welcome you once again. regards Anurag Singh Chauhan More 

Mumbai (Bombay), India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here on 8th January 2015 and my stay was fantastic! Pros: a) Really big and spacious Rooms b) Big and Comfortable Bed c) Location is just right d) Excellent Staff, very helpful e) Early morning take away breakfast is just gr8 initiative as i have missed many breakfasts at various hotels due to early check out. f) Air-conditioning... More 

Was this review helpful? Yes
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality. We sincerely await the opportunity to welcome you once again. regards Anurag Singh Chauhan More 

New Delhi, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Spacious and comfortable rooms, good food. The property is centrally located with good connectivity. The staff is courteous and warm. The stay was very comfortable however they can include some more variety in the dinner buffet.

Was this review helpful? Yes
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Tripadvisor. We are delighted that you enjoyed your stay and our hospitality. We sincerely await the opportunity to welcome you once again. regards Anurag Singh Chauhan More 

1 review
4 of 5 stars Reviewed December 20, 2014

Spacious well maintained rooms,excellent staff attitude in front office and housekeeping.Always good to meet Mr.Majumdar.Love the location as i am able to squeeze in one extra meeting in a day,also closeby to railway station and traditional ludhianvi eateries and bazaar.Big let down was buffet breakfast and extremely casual attitude of serving staff who need to be taught about customer service,cold... More 

Was this review helpful? Yes
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality. We have worked on your suggestions and the entire team is looking forward to your next visit We sincerely await the opportunity to welcome you once again. regards Anurag Singh Chauhan More 

Gurgaon, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 19, 2014

I stayed in this hotel just bcoj of the name of the property in whole India. But I faced lots of lots of problem there. Rooms size was like hugeeeeeeeee they are providing the mattress for 3 person. Mosquitoes are common there I don't know when they did paste control??? Breakfast is very limited n not properly managed. They don't... More 

Was this review helpful? Yes
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Valued Guest, We do appreciate you for taking time out to share your experience at Trip Advisor I would request you to mail the details of your booking ( stay dates OR Company name ) at gmspl@sarovarhotels.com so that i could track your complaint properly. I have not been able to locate your stay details in our system. I... More 

Noida, India
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 8, 2014

Checked in took some time. Room service was good, food was very good, room were very spacious with pleasant aroma, Rooms were well maintained. Breakfast buffet had good variety with indian, continental and south Indian was served. Overall a good and nice experience and finally very close to railway station

Was this review helpful? Yes
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality. We sincerely await the opportunity to welcome you once again. regards Anurag Singh Chauhan More 

Contributor
14 reviews 14 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 30, 2014

Good place to stay with courteous staff. There were no issues in finding the hotel and the check-in was smooth.Hotel is located very close to railway station. A lot of options to shop and eat nearby. I had booked this hotel as other reviews mentioned about good wifi and was not disappointed. Got unhindered wifi with decent speed of 2-3... More 

Was this review helpful? Yes
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Tripadvisor. We are delighted that you enjoyed your stay and our hospitality. We sincerely await the opportunity to welcome you once again. regards Anurag Singh Chauhan More 

Australia
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 26, 2014

Our room was large, very clean & comfortable. Excellent restaurant – fantastic food at a low price, excellent service, good English. Bar staff with little English. Front desk staff with basic English. Room service problematic (asked for new toilet rolls 3 times before they eventually arrived). Free WIFI – very difficult to set up (staff even had difficulty).

Was this review helpful? Yes
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest Greetings from City Heart Sarovar Portico, Ludhiana Thank you for your positive comments, it keeps the entire team motivated. Your observations and comments are of great help to us, we will certainly try to improve on our weak points. We value your patronage and look forward to welcome you on your next visit to Ludhiana Regards Anurag Singh... More 

Contributor
20 reviews 20 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 13, 2014

I visited this hotel today,service was good and quality of food was also good.Gym is very small and located on the second floor.Rooms were very spacious.Quality of bed and tuiteries is excellent.Overall Value for Money .

Was this review helpful? Yes
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest Greetings from City Heart Sarovar Portico, Ludhiana We appreciate you for taking time out to share your experience with all. Thank you for your positive comments, it keeps the entire team motivated. We value your patronage and look forward to welcome you on your next visit Regards Anurag Singh Chauhan More 

New Delhi, India
1 review
5 of 5 stars Reviewed October 28, 2014

I am a regular visitor to Ludhiana and stay at Sarovar Portico every time. The best thing is the staff who remember my preference and make sure to comfort me. Wonderful example of Hospitality. U ask for anything and they would never deny any service going out of their way to fulfill it. Keep it up. My best wishes to... More 

Was this review helpful? Yes
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest Greetings from City Heart Sarovar Portico, Ludhiana We appreciate you for taking time out to share your experience with all. Thank you for your positive comments, it keeps the entire team motivated. We value your patronage and look forward to welcome you on your next visit Regards Anurag Singh Chauhan More 

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Additional Information about City Heart Sarovar Portico

Address: Badhor House, Near Clock Tower | Near Clock Tower, Ludhiana 141008, India
Location: India > Punjab > Ludhiana
Price Range (Based on Average Rates): $
Hotel Class:3 star — City Heart Sarovar Portico 3*
Number of rooms: 46
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Hotel Style:
#1 Business Hotel in Ludhiana

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