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The Golden Emerald

473/14B Gultekdi | Salisbury Park Area, Pune 411037, India
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The Golden Emerald
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The Golden Emerald
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16 reviews from our community

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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Pune, India
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 22, 2013

Anyone looking to book at this hotel...think 100 times...these people are inhuman.....no value for words...no committments....and a staff which only believes in passing the buck....lead by an insensitive lady manager !!!! Seriously think before approaching this hotel !!! I was told a rate on phone for booking and when i went there for paying the advance...they went into a completely... More 

Was this review helpful? Yes 2
Mumbai (Bombay), India
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed December 15, 2013

I'm surprised that other visitors had good experiences. My family & I came across a dull staff that were most of the time quite slow in responding & lacked life in every way possible. Apart from this, the breakfast buffet, well I can't find the apt words for what and where they served us! All the guests during that period... More 

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Travelers are raving about these Pune hotels

1 review
3 of 5 stars Reviewed April 6, 2013

I stay there for three days, ambience was foot but toilets were quitesmell very bad Management is cooperative but they chargefor everything.no WiFi available.no resturent.nearby area is also not market friendly

Review collected in partnership with Cleartrip

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Ashbourne, United Kingdom
1 review
1 of 5 stars Reviewed January 25, 2013

We stayed here in early January. Despite the fact that our relatives who live in Pune had booked it, they insisted on being paid up front every day! We were hardly likely to leave all our stuff in the hotel and leave without paying. Very poor customer service. Breakfast was terrible.

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Hyderabad, India
1 review
5 of 5 stars Reviewed November 23, 2012

the rooms , the ambiance , staff everything was v v v good , the staff was co-operative beyond comparison , they got whatever i ordered..i just loved my stay with them ,, though it might look simple from outside it is a great hotel , it is on main road so accessibility is excellent

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Bengaluru (Bangalore), India
1 review
4 of 5 stars Reviewed October 30, 2012

i stayed just for a day the co-operation extended by the hotel staff was out of this world few issues with the facilities provided but overall the hotel has good rooms and ambiance.the location of the hotel is not very appropriate but regardless of that i thought the management of the hotel is good... i hope the develop ...good luck

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1 review
4 of 5 stars Reviewed October 20, 2012

i was there for 3 days for office work, i really appreciate the services given by the staff , though they do not have there own restaurant but still they provided good food and was good experience overall... my best wishes

Review collected in partnership with Cleartrip

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Chennai (Madras), India
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 11, 2012

i stayed here for 2days service was no doubt poor.they give wifi service only for high end rooms not for basic which is normal in any super market.for each and every thing they need to charge money which is really too high some were.they want to charge half day money if u want to b +2 hours then there checkout... More 

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Mumbai (Bombay), India
1 review
1 of 5 stars Reviewed June 17, 2012

Dharam sala in Gujarats are much more better then this hotel.........Never take this option till any worst option is available.terrific sound around the hotel not a good place to even opening a hotel and the way of service is also worst

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Senior Contributor
35 reviews 35 reviews
30 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed January 28, 2012

I was at the hotel they have a room service menu with the rates printed there. I ordered food from it and they called back to inform me that they will charge three times the rates for the reason they are not having kiotchen but are going to get it from outside. The service was so bad that their room... More 

Was this review helpful? Yes 1
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Additional Information about The Golden Emerald

Address: 473/14B Gultekdi | Salisbury Park Area, Pune 411037, India
Location: India > Maharashtra > Pune
Price Range (Based on Average Rates): $
Number of rooms: 35
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Also Known As:
The Golden Emerald Hotel Pune

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