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The Centurion Hotel

Opposite Akashwani | Shivaji Nagar, Pune 411005, India (Formerly Quality Inn)
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The Centurion Hotel
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Ranked #68 of 204 Hotels in Pune
A recent review
3 of 5 stars Reviewed April 3, 2015
Rakesh-Missra New Delhi, India
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82 reviews from our community

Traveler rating
    15
    28
    26
    9
    4
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15
9
8
48
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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New Delhi, India
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed 1 week ago

I have been coming to this hotel for the 5 years now. Have seen the downslide of the hotel in terms of the upkeep of the rooms, maintenance of the property, staff and their services. The hotel has moved from being good to average to bad and now to worse. Feel so bad for the people associated with the hotel.... More 

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New Delhi, India
Contributor
16 reviews 16 reviews
5 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed April 3, 2015

From room quality to service, you always feel "something more" could have been done. While their staff is generally caring, I came across couple of characters (esp one during checkout process at front desk) who started smiling when I tried to share with them what was wrong.

Was this review helpful? Yes 6
Mumbai (Bombay), India
Top Contributor
71 reviews 71 reviews
23 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed March 31, 2015

Nothing at all classy about this hotel. The service is very poor. It is one heel of a job even to get cold drinking water at this hotel. Breakfast is also very average. Would not like to recommend this hotel to any fellow travellers.

Was this review helpful? Yes 6
Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 28, 2015

My stay in this hotel was for 2 days only. Quite pleasant. Plus points- Best thing was that the hotel is located in the heart of the city. Both bus stop and railway station are near plus the market area too. Hotel management took initiative by asking for cleaning service. Breakfast served was up to the expected quality. Problem faced-... More 

Was this review helpful? Yes 5
A TripAdvisor Member
2 of 5 stars Reviewed March 19, 2015

Not at all worth for the money charged. Pathetic breakfast and poor service as well. Had the price been 60% of what they charged, then I would recommended it as a budget hotel but it is overpriced with poor quality. A big NO.

Review collected in partnership with Cleartrip

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CenturionHotel, Manager at The Centurion Hotel, responded to this review

Dear Sir, Greetings from The Centurion Hotel!!! Thank you for taking the time to give us your feedback during your stay with us, on TripAdvisor. We do appreciate hearing from our guests, as their comments are vital for us to continue improving our accommodation facilities. We would like to know few detail's like your name, Check in Checkout date &... More 

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Kolkata (Calcutta), India
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 15, 2015

I have stayed in this hotel for two days which was comfortable. Neat and clean rooms with prompt service. Food was also good here. Only small issue was there in the connectivity of the wifi which was not good. Rest all are satisfactory.

Was this review helpful? Yes 3
CenturionHotel, Manager at The Centurion Hotel, responded to this review

Dear Sir, Greetings!!! We thank you for taking time to post your views about The Centurion Hotel on TripAdvisor. We are glad to know that you had a wonderful and memorable experience, while your stay at our place. Your compliments have been conveyed to the staff and they are grateful for the appreciation. My entire team joins me in thanking... More 

Hyderabad, India
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 14, 2015

The hotel claims to be an 4 star hotel, but nothing like 4 star property any where the entire building. It can be called near about 3 star property only. Food at the restaurant should not be preferred at all.

Was this review helpful? Yes 2
Auroville, India
Top Contributor
58 reviews 58 reviews
45 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed March 13, 2015

Centurion Hotel is located in a convenient spot. It is surrounded by shops and getting to any spot in Pune is not a problem. The room was just about okay. Just average. The breakfast is messy. No one knows whats going on. The staff is totally bewildered and is unable to service customers. The food wasnt anything to rave about.... More 

Was this review helpful? Yes 2
Nagpur, India
2 reviews
1 of 5 stars Reviewed March 1, 2015

This hotel left a lot to be desired. There are certain bones of contention that I am bringing up to pinpoint the overcharging of my bill, the haughtiness displayed by Centurion staff members, the pathetic amenities being allocated to me and the lack of apathy exhibited by the operations head to my earnest expostulations to compensate me. Originally, I had... More 

Was this review helpful? Yes
CenturionHotel, Manager at The Centurion Hotel, responded to this review

Dear Mr. Rawat, This is with reference to your complaint vide your email to us on January 27, 2015 and amply expostulated on Tripadvisor.com regarding your stay at The Centurion Hotel, Pune from January 24-26,2015. We have noted the deadline you gave us to refund you an amount by February 5, 2015 failing which you would escalate the issues of... More 

Mumbai (Bombay), India
Contributor
14 reviews 14 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed February 20, 2015

The hotel is at a very convenient location from you can reach any part of Pune easily, and its also near the out-station bus stand and railway station. Booked this place at a massive discount from one of the online portals. We were moved here from Centurion Inn where our original booking was (because that hotel was full, even though... More 

Was this review helpful? Yes 3
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