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The Orchid Pune

Adjacent to Chhatrapati Shivaji Sports Complex | Pune Bangalore Highway,Mhalunge,Balewadi, Pune 411045, India
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The Orchid Pune
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The Orchid Pune
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103 reviews from our community

Traveler rating
    29
    33
    20
    10
    11
See reviews for
29
10
2
41
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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    (103)
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    (41)
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Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my 3rd trip as expected stay was superb,with great hospitality ,people at reception are warm n welcoming , room service guy was always pro active n quick in service, neat n clean room,they have added 200 plus satellite channel which was excellent much needed during free time.food at boulevard was far excellence thanks to chef who still remember... More 

Was this review helpful? Yes
Theorchidhotelpune, Manager at The Orchid Pune, responded to this review

Dear Mr. Sachin, On behalf of all of us at the Orchid Pune, I would like to thank you for providing feedback for your recent stay with us and appreciating our facilities and services. I look forward to welcoming you back at the Orchid Pune soon!! Kind Regards Ayushi Shukla Asst. Front Office Manager More 

Pune, India
1 review
4 of 5 stars Reviewed 1 week ago

First stay ......... enjoyed at the hotel. Rooms are spacious and clean. Food is very good at The Boulevard Restaurant. Staff are very helpful and courteous. The only drawback is the swimming pool is not well maintained.

Was this review helpful? Yes
Theorchidhotelpune, Manager at The Orchid Pune, responded to this review

Dear Guest, We are delighted to hear about your recent visit and really appreciate your feedback. I would like to thank you for your appreciation of our property. I sincerely apologize for the inconvenience you experienced during your visit to the pool side. We look forward to welcoming you back at the Orchid,Pune!! Kind Regards Ayushi Shukla Asst. Front Office... More 

Top Contributor
54 reviews 54 reviews
17 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 1 week ago

My stay was good , with some bad experience of issue of electricity, but the staff was very active to sort it out. Very nice and we'll maintained rooms and suberb ambiance. Food was also good and great breakfast. Also enjoyed in the swimming pool which was clean. It's on NH and out of city and with great connectivity to... More 

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Theorchidhotelpune, Manager at The Orchid Pune, responded to this review

Dear Mr. Vipul, Thank you for staying at our hotel and taking your valuable time out to review us on Tripadvisor. It was indeed a pleasure to have you with us. We appreciate your kind comments and that you liked our hotel, hospitality services, staff and food. Your valuable comments and feedback further encourage us to ensure that we provide... More 

Mumbai (Bombay), India
1 review
1 of 5 stars Reviewed 1 week ago

I stayed with my wife on 7/5/15, Five star hotel with no AC working....on complaining to Duty Manager Called Anurag....he said he will discuss and rectify and did nothing....then called his Manager Atul, who simply was not ready to hear anything and covered up for his friend, then spoke to Front Like Manager Sachin, who is same as other and... More 

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Theorchidhotelpune, Manager at The Orchid Pune, responded to this review

Dear Mr. Bhavik, Thank you for staying at our hotel and taking your valuable time out to review us in Tripadvisor. We truly understand the discomfort that you experienced during your stay at our hotel. We sincerely apologise for the inconvenience caused to you during your stay here. We assure you that we will take necessary measures to improve our... More 

Travelers are raving about these Pune hotels

Mumbai (Bombay), India
1 review
4 of 5 stars Reviewed 2 weeks ago

Its a huge property, with good well behaved staffs but looks like mainatainance is a big problem. Rooms are well maintained and good, but other places are not upto the mark of 5 star hotels. Looks like they may be going through financial crunch. They got a big and good swiming pool, but no staff / live savers available. Even... More 

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Theorchidhotelpune, Manager at The Orchid Pune, responded to this review

Dear Mr. Indranil, Thank you for staying at our hotel and taking your valuable time out to review us in Tripadvisor. We truly understand the discomfort that you experienced during your stay at our hotel. We sincerely apologise for the inconvenience caused to you. Rest assured, it is our constant endeavour to provide high standard of hospitality and comfort to... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Recently stayed in my business trip at this hotel.staff has a positive attitude and eager to assist.Rooms are well equipped and clean. Good food serving with smile and everything was just perfect. Overall very satisfied and much recommended for business and leisure travelers .

Was this review helpful? Yes
Theorchidhotelpune, Manager at The Orchid Pune, responded to this review

Dear Mr. Ambre, On behalf of all of us at the Orchid, I would like to thank you for providing feedback regarding your recent visit. Your kind words regarding our property is very encouraging! We look forward to have the opportunity to serve you again and welcome you back at the orchid Pune!! Kind Regards Ayushi Shukla Asst. Front Office... More 

Contributor
12 reviews 12 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I am really amazed by the way this hotel is charging for their rooms without air conditioning. In spite of asking to address and promised, attendant just never showed up!!! Definitely not going to stay here again.

Review collected in partnership with Cleartrip

Was this review helpful? Yes 2
Theorchidhotelpune, Manager at The Orchid Pune, responded to this review

Dear Mr. Vivek, Thank you for staying at our hotel and taking your valuable time out to review us in Tripadvisor. We have noted your grievances and sincerely apologise for the inconvenience caused to you during your stay here. We assure you that we will take necessary measures to improve our services. Your valuable comments and feedback further encourage us... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I visited the place with my family for three days and i should say the hotel is just too fab ... The rooms are comfortable .The restaurants are great specially Boulevard ...the staff is very proffessional ..... loved the stay and shall visit again .

Was this review helpful? Yes 3
Theorchidhotelpune, Manager at The Orchid Pune, responded to this review

Dear Guest, On behalf of all of us at the Orchid Team, I would like to thank you for providing feedback for your recent stay with us and appreciating our facilities and services. I look forward to welcoming you back at the Orchid soon !!! Kind Regards Ayushi Shukla Asst. Manager Front Office More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I have stayed there for 2 days.The rooms were spacious and clean .Staff was very helpful .Location is very good ,situated near Balewadi sports complex .Excellent food quality ,prompt check-in and check-out .Would recommend this place for both business purposes and family accommodations

Was this review helpful? Yes 3
Theorchidhotelpune, Manager at The Orchid Pune, responded to this review

Dear Guest, Thank you for taking out time to share your valuable feedback with us. It is great to hear that you had great stay with us and enjoyed our services. We look forward to welcoming you back at the Orchid soon!! Kind Regards Ayushi Shukla Asst. Manager Front Office More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have been to Orchid Pune recently a week back. It is a 5 star property as they proclaim it be , however it misses on the luxury feeling one should get when you enter a hotel with 5 stars. The toothbrush , toothpaste wasn't there , No provision for hair dryers in room , men s have no shaving... More 

Was this review helpful? Yes 1
Theorchidhotelpune, Manager at The Orchid Pune, responded to this review

Dear Mr. Abhishek, Thank you for staying at our hotel and taking your valuable time out to review us in Trip advisor. We truly understand the discomfort that you experienced during your stay at our hotel. We sincerely apologise for the inconvenience caused to you. Rest assured, it is our constant endeavour to provide high standard of hospitality and comfort... More 

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