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The Orchid Pune

Adjacent to Chhatrapati Shivaji Sports Complex | Pune Bangalore Highway,Mhalunge,Balewadi, Pune 411045, India
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The Orchid Pune
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The Orchid Pune
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90 reviews from our community

Traveler rating
    24
    30
    17
    9
    10
See reviews for
25
6
2
38
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (28)
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Chennai
Contributor
19 reviews 19 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed yesterday NEW

I had stayed at The Orchid Mumbai and then decided to stay at The Orchid Pune. Both these hotels are from same brand but distant apart. The Orchid Pune is not maintained well and rooms are far from one you can get in any five star. The staff are not at all courteous and in the morning even running hot... More 

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Mumbai (Bombay), India
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I had travelled with my wife & we had a great experience staying at this hotel. The staff is very effecient & caring. Rooms are spacious, clean bedding, Bath tub, power shower was superb. Smooth check in & check out. Had a memorable stay & we shall return again. One suggestion - There should be attendant/Lifeguards at Pool side, which... More 

Was this review helpful? Yes 3
Theorchidhotelpune, Manager at The Orchid Pune, responded to this review

Dear Mr. Vivek, Thank you for staying at our hotel and taking your valuable time out to review us on Tripadvisor. We are glad that you liked our hotel, hospitality services and staff as well as rooms. We appreciate your kind comments and feedback. We have noted your grievances and we sincerely apologise for the inconvenience caused to you at... More 

chennai
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

This was not so pleasant stay. On entering the room, I found that the flush was not working in the water closet. It ws fixed but I was asked to use one side only. The welcome letter was comprehensive but did not mention that the dinner would be free only if taken in the restaurant. This led to discussions at... More 

Was this review helpful? Yes 5
Theorchidhotelpune, Manager at The Orchid Pune, responded to this review

Dear Guest, Thank you for staying at our hotel and taking your valuable time out to review us on Tripadvisor. We have noted your grievances as well and we apologise for any inconvenience caused to you. We assure you that we will take necessary measures to improve the same. Your valuable comments and feedback further encourage us to ensure that... More 

Mumbai (Bombay), India
Top Contributor
82 reviews 82 reviews
25 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Orchid is or was a landmark hotel in Mumbai. But over the years the standards have gone terribly down. Their product is good, the rooms are fairly large and comfortable. The rooms feels luxurious like any 5 star around. The decor is contemporary and pleasing. But, the maintenance of the building, pool etc is not up to the mark.... More 

Was this review helpful? Yes 5
Theorchidhotelpune, Manager at The Orchid Pune, responded to this review

Dear Guest, Thank you for staying at our hotel and taking your valuable time out to review us on Tripadvisor. We appreciate your valuable comments during your stay and are happy that you liked our rooms . We have noted your grievances as well and we sincerely apologise for the inconvenience caused to you during your stay here. We we... More 

Mumbai (Bombay), India
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stay: April 2014 Review: Value for Money: Reasonably priced rooms @ around 4000/- the rooms are well maintained. The house-keeping too is efficient in room up-keep. I would often find towel swans and towel flowers on the bed in my room and I got to see a towel swan made live too. Service Quality: The service is good which is... More 

Was this review helpful? Yes
Theorchidhotelpune, Manager at The Orchid Pune, responded to this review

Dear Mr. Kamath, It was pleasure having you at our hotel and thank you for taking your valuable time out to review us on Tripadvisor. We are glad that you had a good stay here and liked our hotel, services especially our Housekeeping team and midnight buffet too. Thank you for your appreciation. Your valuable comments and feedback further encourage... More 

A TripAdvisor Member
4 of 5 stars Reviewed 3 weeks ago

Having used this hotel in the past yet again it lived up to all our expectations. The staff are incredibly polite and helpful and the hotel is superb. The area is lovely, the restaurants serve fantastic food and the other amenities are simply top notch. We will definitely be coming back !!!

Was this review helpful? Yes
Theorchidhotelpune, Manager at The Orchid Pune, responded to this review

Dear Guest, Thank you for your stay with The Orchid Pune. It is indeed encouraging to see such positive feedback about the hotel and our staff. We are glad you enjoyed your stay with us and we look forward to your next visit to our hotel. We once again thank you for your patronage and look forward to serving you... More 

Kolkatta
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Was there for only one night. The staff is courteous , Food is awesome , all rooms are having a good view. They serve a lavish buffet Breakfast. 100 out of 100 for this hotel. This is on the mumbai - pune highway so conveniently located.

Was this review helpful? Yes 3
Theorchidhotelpune, Manager at The Orchid Pune, responded to this review

Dear Mr. Ravi, Greetings from The Orchid, Pune! Thank you for sharing your reviews on Tripadvisor . It is a pleasure to know that you had a good experience at our hotel. We are very glad that you appreciated our accommodation, food and hospitality and this encourages our associates to serve even better. Looking forward welcome you soon. Kind Regards... More 

Mumbai
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 13, 2015

We stayed at The Orchid for a night as a transit from Mumbai to Kolhapur. The location was ideal as it is right on the highway. The hotel is neat and clean, beautiful. The ambiance is pleasant although sparse and non ostentatious. The rooms are big and the amenities are fine. The people are courteous. The breakfast spread is good... More 

Was this review helpful? Yes 4
Theorchidhotelpune, Manager at The Orchid Pune, responded to this review

Dear Guest, Greeting from The Orchid,Pune !!! Thank you for taking the time to share your wonderful feedback about The Orchid on Tripadvisor. It is indeed a true pleasure to read that you had a wonderful time and enjoyed our overall facilities, room and amenities, service, and food during stay at the hotel. Once again, I would like to thank... More 

Mumbai
Top Contributor
87 reviews 87 reviews
35 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed February 27, 2015

The hotel is nice with very good rooms. I had stayed there this week. The bed is very comfortable and good acoustic that u do not hear vehicles noise though its on the highway. The food - I had tried dinner buffet Which was not great and most dishes were spicy. The breakfast was also OK not good. The only... More 

Was this review helpful? Yes 4
Theorchidhotelpune, Front Office Manager at The Orchid Pune, responded to this review

Dear Mr.Patnaik, Greetings from Orchid Hotel Pune!!! We appreciate you taking the time to share your feedback regarding your stay with us. We take all feedback from our guests seriously. It helps us gauge what we are doing right and what we need to improve on. We would like to apologize for the overall dissatisfaction you had experienced during your... More 

Pune, India
Senior Contributor
48 reviews 48 reviews
5 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed February 26, 2015

The hotel is nearby the IT hub of Pune Hinjewadi. Room is neat and clean. Hotel ambiance is good. Good connectivity and value for money. Price better on deal ... Breakfast services has lots of options. Food is ok.

Was this review helpful? Yes 2
Theorchidhotelpune, Manager at The Orchid Pune, responded to this review

Dear Mr.Kaushal, Greetings from Orchid Hotel Pune!!! At the onset thank you for sparing time and writing your experience in the Trip Advisor Community. We are delighted to read your compliments on our service . I have convveyed your gracious comments to all the staff ,for whom it has been source of great inspiration. We look forward in welcoming you... More 

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