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Courtyard by Marriott Pune City Centre

4.0 of 5 C.T.S. No. 37 & 37/1, Bund Garden Road | Next to Jehangir Hospital, Camp, Pune 411001, India
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Courtyard by Marriott Pune City Centre
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Courtyard by Marriott Pune City Centre
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357 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bengaluru (Bangalore), India
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars NEW

It was my first visit to Pune, and it was an business that had got me here, i picked this hotel for it was suggested by my friends. I must say i was not surprised why, right at the heart of the city, this is a great hotel with friendly staff who are ready to help you .

Was this review helpful? Yes 1
Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I had a good experience in the restaurant. Their staff was very friendly and attentive. Especially Anish has given his utmost attention to me and the other guests which made me feel comfortable and enjoying my food after a long travel. The hotel itself provides the standard that you would expect from ist name.

Was this review helpful? Yes 2
gagandeepsinghcypcc, General Manager at Courtyard by Marriott Pune City Centre, responded to this review

Dear Guest, Thank you for sharing your review on TripAdvisor and recognizing our efforts in making your stay with us a comfortable and memorable experience. We are happy to hear that you were pleased with our services. Your feedback is a great pat-on-the-back for the work put in by our team and will only motivate us to do even better!... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 of 5 stars Reviewed 1 week ago via mobile

The hotel used to be good in the past and we always got good service. But the staff now, especially Pallavi, are simply bothered to save their skin and not really pay attention. Suffice to say that neither would my firm engage this place nor recommend it to any of our clients in the future.

Was this review helpful? Yes 2
gagandeepsinghcypcc, General Manager at Courtyard by Marriott Pune City Centre, responded to this review

Dear Aashish, First and foremost, on behalf of our entire team, kindly accept our sincere apologies on the way the payment issue has been treated by our staff. As a Marriott policy, we do not accept payment by cheque on the day of the event without a Credit Card Authorization form filled and sent to us prior to the event.... More 

Istabul
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel a month and came back again for two weeks. All hotel staff are very nice, friendly and they do their best to help you out for all the queries. I travel a lot and I had stayed at many hotels around the world. The food is one of the best and hotel staff is... More 

Was this review helpful? Yes 3
gagandeepsinghcypcc, General Manager at Courtyard by Marriott Pune City Centre, responded to this review

Dear Nimgok, We could not be happier on reading your lovely feedback on your stay with us. We are grateful for your continued patronage! Considering you are a seasoned traveller, it is indeed a delight to note that you consider our hotel as one of the best you've stayed at. Your extremely kind compliments towards the food and service will... More 

1 review
1 of 5 stars Reviewed 1 week ago

I had been there with my wife and one more couple on 14th night at around 10pm, got a special package as two ladies they won't drink so the special rate offered was 5000+ taxes. Poor service special for rotis, we waited for almost 1 hr but we dint get rotis even though aftr reminder. Buffet was a complete waste,... More 

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gagandeepsinghcypcc, General Manager at Courtyard by Marriott Pune City Centre, responded to this review

Dear Kannan, We are very sorry to hear about your unsatisfactory experience at MoMo Cafe. It is agreeably unacceptable that you had to experience service delays and we regret that the buffet was not up to your expectations. Please be assured, we try and inculcate a culture of listening to guest feedback and using feedback as an important and valuable... More 

1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

I had a stay for 2 nights booked. The day I checked in I had informed the front desk that I need extension of one more night..which was committed. after two nights..at 11 in morning I get a call for checkout and that they are completely sold out. Cannot trust this place ever again with my plans..

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gagandeepsinghcypcc, General Manager at Courtyard by Marriott Pune City Centre, responded to this review

Dear Jemin, We appreciate you staying with us and sharing your experience. On behalf of my entire team, I apologize for falling short of your expectations. I assure you this was never our goal and we look forward to using your feedback as a training tool. We sincerely regret the inconvenience caused to you. Thank you again and we wish... More 

Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is situated very close to the main railway station and suffers a little from noise from trains who feel that they must make as much noise as ocean liners throughout the night! The warmth of welcome from all of the staff more than compensates for the urban jungle in which the hotel exists. The rooms are smart, modern... More 

Was this review helpful? Yes 1
gagandeepsinghcypcc, General Manager at Courtyard by Marriott Pune City Centre, responded to this review

Dear Guest, Thank you for sharing your review on TripAdvisor. Your positive feedback regarding our well-appointed rooms and fitness studio is greatly appreciated. We are also happy to hear that you enjoyed our breakfast spread - your compliments will be shared with our Chef. Regarding the pool, we understand that given the space constraints, your experience was up to your... More 

Knokke-Heist, Belgium
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Courtyard Marriot Centre is well situated to visit the city of Pune. Spacious, clean, state to the art rooms with spacious bathroom. Although along a big boulevard, very quiet rooms. Nice buffet for breakfast, and very good dining in the evening. We had our best curry of the week here. Nice roof top lounge bar. Extremely friendly staff, everyone is... More 

Was this review helpful? Yes 1
gagandeepsinghcypcc, General Manager at Courtyard by Marriott Pune City Centre, responded to this review

Dear Guest, Thank you so much for sharing your positive feedback on TripAdvsor. We are grateful for your recommendation of your hotel to other travellers. We are happy you had the opportunity to visit our rooftop bar Evviva Sky Lounge and enjoyed a good dining experience. Also delighted to hear that our guest rooms were to your satisfaction. We believe... More 

Gurgaon, India
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

to be honest it does not go in sync with other courtyard properties, rooms are clean but not quiet. you get disturbed by the nearby room opening and closing of doors. staff looks to be courteous but not all and they do not revert back in case you leave any query with them.

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gagandeepsinghcypcc, General Manager at Courtyard by Marriott Pune City Centre, responded to this review

Dear Guest, Thank you for your feedback. We appreciate you staying with us and sharing your experience. On behalf of my entire team, I apologize for falling short of your expectations. Your comments regarding staff service will be addressed on priority with the team. I would love a chance to welcome you back at the hotel on your next visit... More 

Mohali, India
Contributor
11 reviews 11 reviews
7 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

The hotel staff is good, right from the security staff at the entrance to the front desk staff. Everyone had the right attitude and behaviors in terms of customer service. Location of Hotel is good, easily accessible from all city areas. Breakfast and Dinner Buffet is Impressive. Few things that was not very impressive was the pool, they have a... More 

Was this review helpful? Yes
gagandeepsinghcypcc, General Manager at Courtyard by Marriott Pune City Centre, responded to this review

Dear Harshdeep, Thank you for sharing your review on TripAdvisor. It is heart-warming to hear that you appreciate the service by our associates. Your feedback is a great pat on the back for the team and their efforts. Regarding the pool size and location, we understand your concern and regret the inconvenience caused. Your feedback on the lighting and the... More 

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Additional Information about Courtyard by Marriott Pune City Centre

Address: C.T.S. No. 37 & 37/1, Bund Garden Road | Next to Jehangir Hospital, Camp, Pune 411001, India
Location: India > Maharashtra > Pune
Price Range (Based on Average Rates): $
Hotel Class:4 star — Courtyard by Marriott Pune City Centre 4*
Number of rooms: 173
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Hotel Style:
#7 Family Hotel in Pune
#13 Luxury Hotel in Pune
#14 Business Hotel in Pune

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