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Hyatt Pune

4.5 of 5
Adjacent to Aga Khan Palace,88 Nagar Road, Kalyani Nagar, Pune 411006, India (Formerly Ista Hotel)
Hotel amenities
Hyatt Pune
Ranked #74 of 213 hotels in Pune
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10 reviews from our community

    Trip type
Traveler rating
    3
    0
    5
    2
    0
Date Rating
Mumbai (Bombay), India
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 20, 2013 NEW via mobile

Sad that ista changed hands. The ananda spa is no more and has been replaced by merely simple treatments which are highly priced. Ordered for a hot chocolate and received nothing but cold milk with a sprinkle of chocolate powder. On complaining I was still made to pay for it with no apologies. My wi fi took over 15 mins... More

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Minneapolis, Minnesota
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 19, 2013 NEW

I was a bit surprised to learn upon arrival this Hyatt had no Club. Further, the stay has yet to be trained on Hyatt Status. Being a Diamond Hyatt Passport member, I am used to the Red Carpet being rolled out. That did not occur here. Food, Pool and bar was what I would expect from the Hyatt Brand. Bed... More

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See 2 more reviews by dsm1k for Pune
Bangalore, Karnataka, India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 7, 2013

It is an extremely well located hotel and is a hop skip jump from the airport. Normal rooms are small and we had no choice but to upgrade as we were travelling with family. Rest rooms are a bit small too. Food options are better. Could not sample all the food but they have a choice of three restaurants and... More

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London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 2, 2013

I also saw one Northeastern employee in the suit hugging another staff member near the lobby area. It was very unprofessional and cheap the way he hugged her. Looks like they are love birds at work. May be its the hotel way of retaining good talent. Anyway I was not willing to write any comment but seeing the comment from... More

Was this review helpful? Yes 2
Mumbai (Bombay), India
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 28, 2013

Stayed at the ista pune (now hyatt) in march 2013. Its a solid business class hotel although as pointed out, the rooms arent very large. The swimming pool and gym is great... But the service during breakfast was very slow and non attentive. It seemed that they were more occupied with clearing tables than servicing the guests. During dinner, i... More

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delhi
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 24, 2013

The recent hyatt pune is a lovely hotel to stay jn for the weekend. They have great food and very warm service. Though i stayed there over the weekend and the stay was short it left me with nice memories. The staff take very good care of you and remember your requests over successive meals which feels really nice. They... More

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Mumbai (Bombay), India
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 22, 2013

Over the weekend i thought of booking myself into Ista Pune now Hyatt.Much to my suprise the rooms are exremly small -be careful while bookings.If your used to large rooms no no right away.I am not too sure if the website depicts the right picture.The hotel looked rather empty when i asked the lady at the reception for a larger... More

Was this review helpful? Yes 3
Segrate, Italy
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 16, 2013

Every time it happens to be in Pune I always try to saty at the Hyatt Hotel . It is conveniently located very close to the airport, the congierge can arrange for a 5 min car drop to or from the airport. There are 2 restaurant, one of this is my favorite because I can try the local cousine from... More

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Anthony H, Executive Assistant Manager at Hyatt Pune, responded to this review
April 17, 2013

Dear Guest, Thank you very much for posting about your experience of Hyatt Pune on Trip Advisor and for appreciating the rooms, the all day dining restaurant, the fitness centre and the members of our team! My team and I deem it a privilege to have served you to your satisfaction. I am delighted to note that you found our... More

Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed April 11, 2013

The decor is excellent, the rooms are well designed and have all the little touches that suggest luxury. The food is excellent, I especially loved the lasagna I ordered for lunch. I had only two little grouses: First, the staff are inexperienced or not well directed; they take two to three attempts and numerous queries to get what one needs... More

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Anthony H, Manager at Hyatt Pune, responded to this review
April 17, 2013

Dear Guest, It was a pleasure having you stay with us and we appreciate you sparing time and posting a review on Trip Advisor. My team and I deem it a privilege to have served you to your satisfaction on most counts and it would be our endeavour to ensure that we make amends on the ones that were not... More

Pune
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 8, 2013

This is a review of the coffee shop, as I have not stayed at the hotel. I had an 'accident' with a high potential for humiliation. I had just dropped off one kid to summer camp in Kalyani Nagar and decided to pamper the other one to an hour at Ista's coffee shop to fill the time we had to... More

Was this review helpful? Yes 1
Anthony H, Manager at Hyatt Pune, responded to this review
April 17, 2013

Dear Guest, It was a pleasure having you stay at Hyatt Pune. We thank you for taking time to review us on Trip Advisor and are happy to read your compliments on our product and facilities. We are also grateful for your appreciation of the services provided by the team. It is truly heartening to have our efforts recognized by... More

 
 
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Additional Information about Hyatt Pune

Address: Adjacent to Aga Khan Palace,88 Nagar Road, Kalyani Nagar, Pune 411006, India (Formerly Ista Hotel)
Region: India > Maharashtra > Pune
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #74 of 213 hotels in Pune
Price Range: $
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Hyatt Pune is an upscale Business Hotel with an intimate, tranquil and serene ambience. Located within close proximity of Pune airport, key business hubs and entertainment/shopping areas,the hotel is ideal for transient guests and small to medium size social and corporate events. ... more   less 
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Hyatt Pune
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