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Orbett Hotel

1238 _ Apte Road | Deccan Gymkhana, Pune 411004, India
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25 Reviews from our TripAdvisor Community

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Traveler rating
    4
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    9
    4
    2
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3
Couples
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4
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Spanish first
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English first
  • All months
    (25)
  • Mar-May only
    (2)
  • Jun-Aug only
    (12)
  • Sep-Nov only
    (4)
  • Dec-Feb only
    (7)
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2 reviews
2 of 5 stars Reviewed 5 days ago NEW

The hotel is really poor with the service. They do not promptly replace towels, the house keeping and the room service do not pick up calls. Deccan Apte Road has better hotels. Avoid the hotel if you can.

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Mumbai
Level Contributor
41 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very good location. The rooms are good. The breakfast menu can be made better. Clean bathrooms and the staff is very welcoming. Overall a good experience and place to stay. Ideal for business travellers and families

Was this review helpful? Yes
Bengaluru (Bangalore), India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 18, 2015

We booked Orbett Hotel for a week and enjoyed our stay. This Hotel has all modern facilities. We were given complimentary pick up/ drop Facility from the airport. We had all our meals in restaurant Galaxy on the first floor which offers decent selection of food. There's this 'Paan Shot' which they give complimentary after every meal and it is... More 

Was this review helpful? Yes 2
Shravasthi, General Manager at Orbett Hotel, responded to this review

Dear Mr. Aniruddha, Greetings from Orbett Hotels !! I take this opportunity to thank you for your valuable feedback. Your feedback may it be positive or negative it is highly appreciated. Neatness and cleanliness are the two things which describe our hotel in all ways. I would like to thank you for your appreciation for the “Pan Shot” served. Your... More 

Bharuch, India
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 18, 2015

I prefer to stay at Orbett Hotel whenever I am in pune , staying with them since long now , every time i feel great with ease of check in and check out process , rooms are Descent and clean. I had visited this hotel last week .. Had a wonderful stay here. To start of with...the service was excellent.... More 

Was this review helpful? Yes 3
Shravasthi, General Manager at Orbett Hotel, responded to this review

Dear Mr. Jaideep, Greetings From Orbett hotel !! Thank you for finding the time from your busy schedule and giving your valuable feedback. We assure you that in future too, we will definitely maintain our process in all spheres. We highly appreciate your positive reception towards the staff which will motivate them to work with more enthusiasm and ease. We... More 

Mumbai (Bombay), India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed February 22, 2015 via mobile

The bed in the room provided to me was not comfortable at all. On side side it was up and lower on other side. Also the size of the room is very small as compared to what they charge. You cannot actually walk in a room at all. Also, I checked in late in the evening at 9.30 p.m. When... More 

Was this review helpful? Yes 4
Shravasthi, General Manager at Orbett Hotel, responded to this review

Dear Mr. Agarwal, It was really disheartening to read the review and to learn that during your stay you had faced few difficulties. As per the telephonic conversation that we had yesterday (16th March 2015) evening, We hereby apologize for the inconvenience caused to you. Basically the problem regarding the charges which had been levied to you for the coffee... More 

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 27, 2014

It was one of the best hotel i have visited.Everything is beautiful from the moment you enter the gate.Breakfast is amazing with a great range.The staff at the restaurant is very friendly.This is a must try property for any business traveler.

Was this review helpful? Yes 2
MrSanjayTipnis, General Manager at Orbett Hotel, responded to this review

Dear Soham, Thank you for choosing to stay with us! We are delighted you enjoyed a very comfortable and hassle free stay at our hotel. It feels great to be appreciated for smooth service during this peak period. Your review is encouraging for our hard working associates. We our glad that you have like our Break fast spread at Galaxy.... More 

Pilsen, Czech Republic
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed December 17, 2014

This place is pretty standardized hotel with classic AC rooms, all look the same. This being said, it is nothing special but a very good standard. Rooms are cleaned every day. However if you expect good level of service better go somewhere else. I was staying with a group of around 10 ppl, wedding guests. Pick-ups from and to hotel... More 

Was this review helpful? Yes
MrSanjayTipnis, General Manager at Orbett Hotel, responded to this review

Dear Madam, Greetings !!! We thank you for taking time to post your views about The Orbett Hotel on TripAdvisor. We do appreciate hearing from our guests, as their comments are vital for us to continue improving our facilities. I am disheartened to note your unsatisfactory experience.. Please be assured that the same has been shared with the concerned team... More 

Planet Earth
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed September 22, 2014

This really isn't a bad hotel to stay at but for the price I think you can get much better. The staff are its greatest assets and are generally very friendly and helpful, I really want to commend them. The standard room (Executive) is not a bad size but really could have done with a little more room. The double-bed... More 

Was this review helpful? Yes 1
MrSanjayTipnis, General Manager at Orbett Hotel, responded to this review

Dear Sir, Thank you for your feedback and extremely encouraging words for our staff and our service. We appreciate your concern, interest and the time taken to bring these matters to our attention on your last visit. It is extremely disappointing and embarrassing for me as the unit head to read through your experience.I am sorry that your experience at... More 

Charlotte, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 4, 2014

Spacious and comfortable rooms, good restaurant and friendly service. Affordable luxury. Get a quiet and relaxed night sleep. Staff will go out of way to help you. Wifi connection is great and room service is fast.

Was this review helpful? Yes 1
orbetthotels, Director of Sales at Orbett Hotel, responded to this review

Dear Pradeep Sir, The Team Orbett Pune wishes to thank you for staying with us during your recent visit to Pune. We appreciate the expression of faith in our abilities that you have exhibited by being our valued guest and will certainly do our very best not to disappoint you in our future relationship as well. And we look forward... More 

Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 16, 2014

Great range of food where the staff is always ready to cook any variation food to suit your needs, whether you are jet lagged or adventurous. Staff is very nice and genuinely keen to help. I'd be happy to stay here again for sure. highly recommended !!

Was this review helpful? Yes 3
Orbetthotels, Director of Sales at Orbett Hotel, responded to this review

Dear Samiksha, Thank you for your feedback. We are delighted to learn that your overall stay at the Hotel was excellent. It is indeed very heartening to know that you found the services of the hotel to be very good. Thank you once again and look forward to having you back at the Hotel very soon. Regards, Orbett Hotels More 

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