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All 18 Panchgani B&Bs / inns

Il Palazzo Hotel

Shirinbai Davierwalla Road, Panchgani 412805, India
Hotel amenities
  • Overview
  • Reviews (112)
  • Photos (79)
  • Amenities
  • Room tips (38)
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Il Palazzo Hotel
Ranked #1 of 18 Panchgani B&B and Inns
Certificate of Excellence 2014
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112 people have reviewed this hotel

Traveler rating
    61
    34
    8
    8
    1
See reviews for
64
23
2
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed yesterday NEW

Thank you to Mr. Faran and his team love the food love the ambience love the hotel. Even with the great storm they managed to keep it up as best as they could looking to come back again thank you and warm regards sophia

Was this review helpful? Yes
Mumbai (Bombay), India
1 review
2 of 5 stars Reviewed yesterday NEW

we visited ilpalazzo on the high recomendation of our friends who had gone there in december.our experience was completely the opposite of what we had heard from them.very mediocre food and extremely poor service was the highlight of our stay.not wanting to enter into a conflict with the person who is managing the hotel, whose intimidating loud voice and a... More

Was this review helpful? Yes
Mumbai (Bombay), India
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Though we were aware that the management has changed we still went ahead as in panchgani its always ilpalazzo. A change in management has put the reins of the hotel (which was more like home to me,) in the hands of mr.faram and right from the time we walked out from our car to the office nothing seemed right.The parking... More

Was this review helpful? Yes 2
iphotel2014, Owner at Il Palazzo Hotel, responded to this review

Dear valued customer, Thank you for your continued patronage to our hotel. We sincerely thank you for taking the time to give us your detailed feedback which we will examine in detail. Please accept our sincere apologies for the inconveniences you endured during your stay with us. I would like to assure you that this is an anomaly. We try... More

Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Had heard about the place from quite a few people and this being my first trip to panchgani I gave it a try. I have to say that according to me any hotel apart from cleanliness is marked by its hospitality and I would rate this place at the topmost peak. If you are made to feel at home in... More

Was this review helpful? Yes 5
iphotel2014, Owner at Il Palazzo Hotel, responded to this review

Dear Valued Customer, We are delighted to read your positive response. We are so pleased to read that you enjoyed the food, cleanliness and our hospitality. We would be happy to welcome you again and do value your patronage. I am sure Tyson reciprocates your warmth and affection too. Thank you for taking the time to remember us and for... More

Mumbai (Bombay), India
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Loved our stay here. Its a family run place and the owners are very very warm and helpful. The food is a highlight here, especially Mutton Dhansak & Salli Chicken. Go there to relax and endulge in gluttony, the owners will always welcome you

Was this review helpful? Yes 4
iphotel2014, Owner at Il Palazzo Hotel, responded to this review

Dear Valued customer, Thank you so much for taking the time to provide us with your positive feedback. We are so happy that you enjoyed your stay with us. We will definitely convey your appreciation to the chefs and kitchen staff. We look forward to having you stay with us again. Warm wishes, Mrs. Davierwalla More

Mumbai (Bombay), India
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

i dont think summer is the right time to visit panchgani its the rainy season ... and that too if u r staying at IL Plazzo. this was my third stay at his hotel but the 1st after the management changed. there was a bit hesitation when i was greeted by Mr. Farram n den came to know that management... More

Was this review helpful? Yes 4
iphotel2014, Owner at Il Palazzo Hotel, responded to this review

Dear valued customer, We are happy to receive your valuable feedback. We are pleased to know that you enjoyed your stay with us and enjoyed your meals. As you have suggested, we are working on increasing the staffing. I apologise for the power problems; as the property is spread out, we are sometimes unaware of power failure in some areas.... More

Pune, India
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I always had wonderful experience at this place, we went there on one of our anniversary and had one of the memorable one. And over the weekend after couple of years, we went there again with a toddler and a senior citizen. And experience was an opposite one. Change of management and has changed a lot- totally disappointing. To start... More

Was this review helpful? Yes 2
iphotel2014, Owner at Il Palazzo Hotel, responded to this review

Dear Valued customer, Thank you for your review and for providing us with your detailed feedback. Please accept our sincere apologies for your inconveniences and delay in your service. The credit card facility was temporarily unavailable and will be restored very shortly- we apologise for the inconvenience. We, the owners live on-site and therefore, do not hesitate to bring ANY... More

Pune, India
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Our family has been patronizing the hotel since 4 decades its the ultimate destination for a family vacation. Inspite of the recent change in management things seems to have improved more then before, ur treated like a family the moment u check inn. Keep it up guys........such much achey din aa Gaye.

Was this review helpful? Yes 7
iphotel2014, Owner at Il Palazzo Hotel, responded to this review

Dear Paarv, We are so happy that you enjoyed your visit with us. Please do visit us again and we would be happy to recount your family members who have enjoyed our hospitality in the past and share our memories with you. We look forward to your next visit. Warm regards, Mrs. Davierwalla More

mumbai
Contributor
13 reviews 13 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

as the name suggest il pallazo means live in a palace ........ our stay at the hotel was just so very comfortable that we actually felt like royals! breakfast was kingsize.....eggs, fresh fruit, poha , cornflakes, lassi ......unbelievable lunch was another event......mutton sukha , chicken mughlai and a yummy prawn curry and to top it all was the delicious chocolate... More

Was this review helpful? Yes 7
iphotel2014, Owner at Il Palazzo Hotel, responded to this review

Dear Mrs. Paree, We are pleased that you had such an enjoyable stay with our family. I will convey your compliments to the kitchen and chefs as well as to my sister-in-law. Please do visit us again and we will make every effort that you leave feeling just as happy and satiated. Thank you. Warm regards, Mrs. Davierwalla More

San Antonio, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We absolutely love this place, it's a perfect getaway from city life, it's nestled between hills and the town. The hotel it self has a very Victorian feel . The service and food is outstanding . I have nothing but good things to say about this place. A must visit !!!! Thank you il palazzo for an awesome stay

Was this review helpful? Yes 8
iphotel2014, Owner at Il Palazzo Hotel, responded to this review

Dear Mr. Nathani, We are delighted by your happy stay with us. Our family has been running the hotel for over 75 years and we are still eager to please every guest that chooses us for their holiday. Please do visit again and we shall make every attempt to make your stay with us a very positive experience. Warm regards,... More

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Additional Information about Il Palazzo Hotel

Address: Shirinbai Davierwalla Road, Panchgani 412805, India
Location: India > Maharashtra > Panchgani
Price Range (Based on Average Rates): $
Also Known As:
Il Palazzo Hotel Panchgani, Maharashtra

79 photos of this hotel

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Room/suite (12)
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Hotel & grounds (27)
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Pool/beach area (4)
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Dining (8)
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Family/play areas (3)
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Bathroom (1)
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Hotel & grounds (1)

Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Official Description (provided by the hotel)
Welcome to Il Palazzo, one of the oldest and perhaps Panchgani's most famous Heritage Resort! We are a family-owned resort offering quality accommodation and unsurpassed hospitality, with a meal-plan second to none. As owners, we have always taken great pride in maintaining immaculate upkeep of our premises and surrounds. We provide a hearty breakfast, sumptuous lunch, high tea and a delicious dinner. Our cuisine, which features several legendary family recipes, puts an emphasis on fresh, tasty home-cooked food, using quality ingredients and taking no short cuts in preparation. Daily Pre-fixe menus include traditional Parsi dishes, ethnic Indian specialties and Continental classics. Guests can be served meals in the private areas attached to their rooms or can opt for alfresco dining in our open air restaurant 'The Summer House'.We sincerely do hope you enjoy your stay with us and we thank you for giving us an opportunity to welcome you into our family of happy guests. Remain assured,that we as owners, will do all in our power to make your stay truly memorable. ... more   less 
Number of rooms
24

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