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All 18 Panchgani B&Bs / inns

Il Palazzo Hotel

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Shirinbai Davierwalla Road, Panchgani 412805, India
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Il Palazzo Hotel
Ranked #2 of 18 Panchgani B&B and Inns
Certificate of Excellence 2014
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118 people have reviewed this hotel

Traveler rating
    65
    35
    8
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    1
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67
24
2
Business
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Any
English first
New Delhi, India
Senior Contributor
45 reviews 45 reviews
24 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed yesterday NEW

Panchgani in rains. Those who know what it means, don't need any further description. And those who have stayed in Il Palazzo, will probably keep coming back for more. There is something special about this place. For starters, the sheer space. The property is a spread out resort, almost. It has that natural beauty, with the huge trees dotting the... More

Was this review helpful? Yes
mumbai
1 review
5 of 5 stars Reviewed yesterday NEW

II Palazzo Hotel is an excellent place with Outstanding service. The food is just out of the world and the best that i have ever come across. Mr.Faram who runs the place is the Jewel in the crown with his excellent communication with guests, Helpful at any time, and his ever enthusiastic persona. The Bunglows are well furnished and kept... More

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Me and my family came to India for a short holiday and loved what we aaw online about the palazzo hotel..i must say we werent disappounted at all and it lived up to its expectations! First day onwards we were treated as a family and our every needs was taken into consideration.i wanted child friendly rooms and it was met.... More

Was this review helpful? Yes 2
iphotel2014, Owner at Il Palazzo Hotel, responded to this review

Dear Sir, Thank you for your taking the time to provide us with your valuable feedback. We are delighted to know that you enjoyed every element of your stay and that you felt part of our family. We are especially satisfied to note that you did get tempted to try our home-made cuisine - there are walking trails from the... More

London, England, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent the 15th August, long weekend @ Il Palazzo with my kids and a few friends. The stay was just fantastic - the rooms, the service, cleanliness, the food. Recommended for anyone looking for a short break while in Mumbai.

Was this review helpful? Yes 5
iphotel2014, Owner at Il Palazzo Hotel, responded to this review

Dear Mr. Nimesh, Thank you for taking the time to provide us with your valuable feed-back. We thoroughly enjoyed your company and having your friends and family stay with us. We are pleased to note that despite living in the UK, you reviewed our food, rooms and service so highly. We look forward to welcoming you again upon your next... More

2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

What a place. Enjoyed it. Food was fantastic. Every dish was carefully selected in menu and cooked to perfection. Rooms were awesome. Especially the bathrooms. A place where we would like to stay every time we go to panchgani A real heavenly experience. A highly recommended place to stay. Congrats to team for maintaining such high standards.

Was this review helpful? Yes 4
iphotel2014, Owner at Il Palazzo Hotel, responded to this review

Dear Mr. Wadhwa, Thank you for taking the time to provide your valuable feed back on your stay with us. We are pleased to note that you appreciated the food as well as the rooms and enjoyed your holiday. We look forward to welcoming you again when you next choose Il-Palazzo as your holiday destination. Best Wishes, Mrs. Davierwalla More

Mumbai (Bombay), India
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

After so many years with a heavy heart i actually went around to scout for another ilpalazzo type home stay in panchgani as this was definitely my last trip there.Firstly after being such a frequent visitor whereby, over the recent years i would never even pay an advance as it would always be planned at short notice and i would... More

Was this review helpful? Yes 4
iphotel2014, Owner at Il Palazzo Hotel, responded to this review

Dear Sir, Thank you for taking the time to write such a detailed review. Your feedback is constructive and very important to us, so that we may better the experience for all of our guests. I think I know exactly who you are and I would have been happy to sort out any issues you may have had during your... More

1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 24, 2014

Thank you to Mr. Faran and his team love the food love the ambience love the hotel. Even with the great storm they managed to keep it up as best as they could looking to come back again thank you and warm regards sophia

Was this review helpful? Yes 8
iphotel2014, Owner at Il Palazzo Hotel, responded to this review

Dear Mrs. Virginia, Thank you for taking the time to provide us with your valuable feedback. We are very pleased to note that you enjoyed your stay with us. It is always a pleasure to serve our customers - old and new and to build new relationships. Therefore, we look forward to welcoming you again and assure you that we... More

Mumbai (Bombay), India
1 review
2 of 5 stars Reviewed July 24, 2014

we visited ilpalazzo on the high recomendation of our friends who had gone there in december.our experience was completely the opposite of what we had heard from them.very mediocre food and extremely poor service was the highlight of our stay.not wanting to enter into a conflict with the person who is managing the hotel, whose intimidating loud voice and a... More

Was this review helpful? Yes
iphotel2014, Owner at Il Palazzo Hotel, responded to this review

Dear valued customer, Thank you very much for taking the time to give us your valuable feed-back. We apologize for the inconveniences caused to you and regret that you underwent the delay. We had and always do have every intention of pleasing ALL our guests; Often, we receive large parties of walk-in guests which may cause a rare shortage of... More

Mumbai (Bombay), India
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 18, 2014

Though we were aware that the management has changed we still went ahead as in panchgani its always ilpalazzo. A change in management has put the reins of the hotel (which was more like home to me,) in the hands of mr.faram and right from the time we walked out from our car to the office nothing seemed right.The parking... More

Was this review helpful? Yes 2
iphotel2014, Owner at Il Palazzo Hotel, responded to this review

Dear valued customer, Thank you for your continued patronage to our hotel. We sincerely thank you for taking the time to give us your detailed feedback which we will examine in detail. Please accept our sincere apologies for the inconveniences you endured during your stay with us. I would like to assure you that this is an anomaly. We try... More

Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 14, 2014

Had heard about the place from quite a few people and this being my first trip to panchgani I gave it a try. I have to say that according to me any hotel apart from cleanliness is marked by its hospitality and I would rate this place at the topmost peak. If you are made to feel at home in... More

Was this review helpful? Yes 10
iphotel2014, Owner at Il Palazzo Hotel, responded to this review

Dear Valued Customer, We are delighted to read your positive response. We are so pleased to read that you enjoyed the food, cleanliness and our hospitality. We would be happy to welcome you again and do value your patronage. I am sure Tyson reciprocates your warmth and affection too. Thank you for taking the time to remember us and for... More

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Additional Information about Il Palazzo Hotel

Address: Shirinbai Davierwalla Road, Panchgani 412805, India
Location: India > Maharashtra > Panchgani
Price Range (Based on Average Rates): $
Also Known As:
Il Palazzo Hotel Panchgani, Maharashtra

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Official Description (provided by the hotel)
Welcome to Il Palazzo, one of the oldest and perhaps Panchgani's most famous Heritage Resort! We are a family-owned resort offering quality accommodation and unsurpassed hospitality, with a meal-plan second to none. As owners, we have always taken great pride in maintaining immaculate upkeep of our premises and surrounds. We provide a hearty breakfast, sumptuous lunch, high tea and a delicious dinner. Our cuisine, which features several legendary family recipes, puts an emphasis on fresh, tasty home-cooked food, using quality ingredients and taking no short cuts in preparation. Daily Pre-fixe menus include traditional Parsi dishes, ethnic Indian specialties and Continental classics. Guests can be served meals in the private areas attached to their rooms or can opt for alfresco dining in our open air restaurant 'The Summer House'.We sincerely do hope you enjoy your stay with us and we thank you for giving us an opportunity to welcome you into our family of happy guests. Remain assured,that we as owners, will do all in our power to make your stay truly memorable. ... more   less 
Number of rooms
24

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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