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Il Palazzo Hotel

Certificate of Excellence
Hotel website
Shirinbai Davierwalla Road, Panchgani 412805, India
Il Palazzo Hotel
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203 reviews from our community

Traveler rating
    130
    53
    8
    11
    1
See reviews for
116
39
2
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mumbai (Bombay), India
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed yesterday NEW

As I turn into the driveway, I remember my conversation with a heavy voice I had a couple of weeks back. It had introduced itself as Farham. The manager at Il Palazzo. A beautiful European styled hotel in Panchgani that sits directly under the quiet table land. A gentle incline introduces us to this white architecture that stands resplendent in... More 

Was this review helpful? Yes 2
Mumbai (Bombay), India
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Il Palazzo is a super awesome place! The owners take active personal interest in managing the property like a well-oiled machinery. The food is super delicious, with a wide variety of healthy options for vegetarians and non-vegetarians. It is a relaxed place with no noise pollution. The staff is very cordial and give prompt service. We will highly recommend this... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Had gone to Panchgani & stayed at Il Palazzo wth my family, on the recommendation of one of my friend. It was truly a very relaxing experience. It also located very close to the market yet isolated from the noises. The hotel is anything but a modern commercial property with very courteous & friendly staff. It is run by the... More 

Was this review helpful? Yes 4
iphotel2014, Owner at Il Palazzo Hotel, responded to this review

Dear Mr. Mirza, Thank you for taking the time to provide us with your valuable feedback. We are pleased to note that your family had a relaxing holiday with us and that you enjoyed the ambience, facilities as well as the food. We are especially happy that your sweet little daughter had a good time. I will convey your compliments... More 

Mumbai (Bombay), India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We visited in the month of Feb.2015 and booked 2 rooms. We have stayed in this hotel for more then 3 times and we just love it. It feels so refreshing as soon as you enter and that's because it looks beautiful with all the lovely & colorful flowers that are blooming around you. The entire place is just so... More 

Was this review helpful? Yes 4
iphotel2014, Owner at Il Palazzo Hotel, responded to this review

Dear Jamsheed, Thank you for taking the time to provide us with your valuable feedback. We are so pleased to read your detailed review and note that you have been our regular customer. Thank you for your compliments on our gardens, the cleanliness of our rooms and swimming pool. We truly appreciate your feedback on our food - it means... More 

Mumbai (Bombay), India
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed there for the May 1 long weekend recently. We were expecting a lot for the price we were paying. We paid an exorbitant amount per night/per room per/person for which we were expecting total 5 star treatment. We were promised a 15 course meal to be served in our rooms, which turned out to be a 15 course... More 

Was this review helpful? Yes 1
iphotel2014, Owner at Il Palazzo Hotel, responded to this review

Dear customer, Thank you for taking the time for providing us with your valuable feedback. Thank you for choosing to spend your holiday with us and we apologise sincerely that your experience did not meet your expectations. We are not a five star hotel - although we aspire, with every customer, to provide personalised service, delicious and plentiful meals and... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

They say it's a heritage boutique resort an they are... They live up to their words... It's a beautiful place with excellent service and a perfect ambience... Food especially non veg is too good... Will be visiting them again ... Very soon...

Was this review helpful? Yes 3
iphotel2014, Owner at Il Palazzo Hotel, responded to this review

Dear Apeksha, Thank you for taking the time to provide us with your valuable feedback. We are pleased to note that you enjoyed the ambience, the service and our food. We look forward to welcoming you back in the near future. Please do join us again soon. Best wishes, Mrs. Davierwalla More 

Navi Mumbai, India
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Il Palazzo is our favourite in Panchgani. In fact we try to visit this place once a year for 4 / 5 days. Garden in front are beautiful and well kept. Rooms, service no complaints. Food is just awesome but, too many dishes served.... due to which lot of wastage is done. Suggests, should cut down by a dish for... More 

Was this review helpful? Yes 3
iphotel2014, Owner at Il Palazzo Hotel, responded to this review

Dear valuable customer, Thank you for taking the time to provide us with your complimentary and honest feedback. We value your regular patronage and are so pleased to note that you enjoyed the gardens, rooms and food so much. We often have to cater to a variety of palates at each service and therefore, we appreciate that you may find... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spacious and clean, comfortable rooms...awesome food! Beautiful gardens..Very well run establishment..looking forward to our next visit. Must add the traffic in Panchgani and Mahabaleshwar on weekends is horrific! Long weekends should be avoided for someone looking for peace and quiet.

Was this review helpful? Yes 2
iphotel2014, Owner at Il Palazzo Hotel, responded to this review

Dear Reshma, Thank you for taking the time to provide us with your valuable feedback. We are so pleased to note that you enjoyed the gardens, rooms, food and our hospitality. We do hope that you will join us again for your next holiday in the near future. We look forward to welcoming you then. Best wishes, Mrs. Davierwalla More 

Hyderabad
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Awesome Food , Big rooms , modern luxury in Palatial old style living. Just correct service. Correct privacy. As the name suggest - It is like Palace. Very close to market & still no disturbance related to market.

Was this review helpful? Yes 2
iphotel2014, Owner at Il Palazzo Hotel, responded to this review

Dear Mrs. Morparia, Thank you for taking the time to write in your valuable feed back. We are happy to note that you enjoyed your holiday with us- that the food, rooms and facilities were to your satisfaction. Please do join us again soon, for your next holiday. Best wishes, Mrs. Davierwalla More 

Mumbai (Bombay), India
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We came to IL Palazzo on 7th May and my booking was till 8th however my first 2 hrs of experience pushed me to extend our stay by one more day. Owner Mr. Irani a fantastic person, staffs are very cordial and helpful. A special mention for the food, it's moth watering and of full variety. Being a non vegetarian... More 

Was this review helpful? Yes 3
iphotel2014, Owner at Il Palazzo Hotel, responded to this review

Dear valued customer, Thank you for taking the time for providing us with your feedback. We are so pleased to note that you extended your stay to spend a little more time with us and that you enjoyed the food and service so much. We will surely share your compliments with our team. We look forward to welcoming you back... More 

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