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Summer Plaza Resort

Khinger Road, Near MSEB, Panchgani 412805, India
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Summer Plaza Resort
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A recent review
3 of 5 stars reviewed 1 week ago
AmeeDG Mumbai (Bombay), India
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46 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Before I review this place, I would like to say this place serves AMAZING food. We had booked a villa which came with 5 clean and spacious rooms. Resort has indoor pool and spa facilities. Both gave a good experience. Jain Mandir, kids play area and an open ground for other sports. Place is strictly vege. Non veg and alcohol... More 

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Mumbai (Bombay), India
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

After seeing a lot of publicity of this hotel and being recommended by RCI (Resorts and Condominiums International), I booked my holidays in this resort for a good 7 days. I had expected to spend a good and relaxed time with my family (wife and two children under 10 years) as their staff very clearly confirmed to me (telephone conversation... More 

Was this review helpful? Yes 5
Kalyan, India
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 28, 2015

The villas and the studios appartments are quite good especially the villas...Its not so well maintaied the food is not much as good...its quite far from the city but the area of this resort is big....

Was this review helpful? Yes 3
Contributor
17 reviews 17 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 29, 2015

Summer plaza resort is is the best hotel for vegetarians in Panhgani/mahabeleshwar. The food is awsome. The villas and the studio appartments are very spaciuos and having all the require ammenities. The tarriff is bit on a higher side but still its value for money.

Was this review helpful? Yes 4
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 30, 2014

Its a average property, not very well maintained. It seems they are very short staffed as u can hardly find any staff whenever needed. The house keeping is pathetic. Hardly could see any housekeeping people....had asked for extra blanket and pillows which were duly not provided. No welcome drink nor any greetings as is a norm at any star hotels... More 

Was this review helpful? Yes 5
Mumbai (Bombay), India
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 21, 2014

Though location is good, this resort fails due to bad management and untrained staff. A maximum of 15 persons right from reception to house keeping operate this resort. There was no manager available to take any feedback or complaints. Again short staffed is the reason. The owner of the resort has made efforts to invest in such a nice place... More 

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Mumbai (Bombay), India
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 13, 2014

Hidden cost OMG!!!!!!!!!! Always trying to make u fool & then they bring hidden cost end of the day everything u have used including a toilet flush. Staffs & Manager???? OH MY GOD they are well trained to do that really hats off.

Was this review helpful? Yes 2
Contributor
16 reviews 16 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 5, 2014

Nice place to stay at, plenty of accomodation for extra people with extra beds in the bedroom as well as the outside area. The room inside is a little dingy but overall the rooms are nice, well maintained with ample facilities. The gym, pool all very nicely maintained. Even the gardens and outside area is beautiful. The only negative for... More 

Was this review helpful? Yes 1
Mumbai (Bombay), India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 29, 2014

One of the best resort in Panchgani for family. It has all the required amenities. Staff is too sweet and cooperative. Thought there were some problems with the AC and lights but it got resolved instantly. It has amazing food options and almost everything is available in Jain as well..

Was this review helpful? Yes 1
summerplaza, Manager at Summer Plaza Resort, responded to this review

Dear Mr. Ronak Shah, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect. Thank you again,... More 

Bijapur, India
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed June 18, 2014

We had taken a bonus week from RCI and the rooms reserved for RCI members were not very good. The size was small and the ceiling low. The swimming pool is adjacent to the restaurant which does not interest families. The utility charges in most RCI affiliated resorts is based on the number of days you stay but here they... More 

Was this review helpful? Yes 4
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