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Hotel Windsor Castle

3.0 of 5 Town Center Jalgaon Road , Cidco, Aurangabad 431003, India
Best prices for: 1 room 1 guest
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Hotel Windsor Castle
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Hotel Windsor Castle
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98 reviews from our community

Traveler rating
    19
    35
    24
    7
    13
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21
13
9
45
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Words can not express how disappointed I was with this hotel. The bed was rock hard, we had no hot water fro three days, service was non existent, noisy, rooms with door bells that wake everyone on the floor, double beds made with single sheets. The shower recess was blocked, lucky we had no hot water for longer showers. The... More 

Was this review helpful? Yes
Aman S, Manager at Hotel Windsor Castle, responded to this review

Dear Guest, Thank you for your recent stay at Hotel Windsor Castle, Aurangabad and for your valuable feedback. I regret the inconvenience caused to you during your stay. I would like to reassure you that every possible measure will be taken to ensure that the observations highlighted in your feedback are effectively addressed, we remain committed to providing our guests... More 

Mumbai
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Horrible service (very unprofessional) and room quality (horrible maintenance). Hotel doesn't provide basic things like hand towels and good quality toiletries (medimix soap and clinic plus shampoo) provided when the room rate is around 4k per night. One can see regular fights at the reception with lot of unhappy guest. Bathroom are dirty and with very poor maintenance (leaking washbasins... More 

Was this review helpful? Yes
Aman S, Manager at Hotel Windsor Castle, responded to this review

Dear Guest, Greeting from Hotel Windsor Castle , Aurangabad. Firstly accept my apology for the inconvenience caused to you. I completely agree that there was some lapses happened from our end; I sincerely regret and apologize on behalf of my team, Our constant endeavour to provide our guests with high standards of personalized service and efficiency. I have discussed threadbare... More 

mumbai
1 review
1 of 5 stars Reviewed December 15, 2014

Never stay there. We had a rat in the room jumping around On complaining to the reception they said it happens sometimes and we can change your room They took the whole episode very lightly as it must be happening regularly Cleanliness of the kitchen was similar to the room , infested with rats. Waiters care themselves filthy wearing dirty... More 

Was this review helpful? Yes
Aman S, Manager at Hotel Windsor Castle, responded to this review

Dear Guest, Thank you for your recent stay at Hotel Windsor Castle, Aurangabad and for your valuable feedback. I regret the inconvenience caused to you during your stay. I would like to reassure you that every possible measure will be taken to ensure that the observations highlighted in your feedback are effectively addressed, we remain committed to providing our guests... More 

Pune, India
Senior Contributor
39 reviews 39 reviews
35 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 1, 2014

Nice Hotel with Good spacious rooms . Budgeted in price & centrally Located .The food was above average . Cleaniness was found in Lobby , Restaurent & Room. Though I had a stay of only 1 night , It was a good experience .

Was this review helpful? Yes
Aman S, Manager at Hotel Windsor Castle, responded to this review

Dear Guest,  Thank you for taking the time to post your feedback following your stay at Hotel Windsor Castle  We are very happy to know that you had a memorable stay and your detailed comments regarding our Location, food,Room size & cleanness is greatly appreciated. It was with equal pleasure that your feedback was shared with our entire team.  Thank... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 25, 2014

Conveniently located, accessible from the airport.Good for business as well as family holidays. Rooms i must say perfect big sized i stayed in Prestige suite which simply Wow!! I Booked through www.goibibo.com where i got massive 40% discount so the room which was 3500 bucks per night i got it on around 2100 bucks. If you discount coupon go for... More 

Was this review helpful? Yes
Aman S, Manager at Hotel Windsor Castle, responded to this review

Dear Guest,  Thank you for taking the time to post your feedback following your stay at Hotel Windsor Castle  We are very happy to know that you had a memorable stay and your detailed comments regarding our PRESTIGE ROOMS and size of the room is greatly appreciated. It was with equal pleasure that your feedback was shared with our entire... More 

Mumbai (Bombay), India
Top Contributor
183 reviews 183 reviews
42 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 24, 2014

Conveniently located, accessible from the airport and reasonable priced, this is certainly one of the better options to stay while on a visit to Aurangabad. The rooms are spacious, neat and clean and the room facilities/amenities pretty good. Service is prompt and courteous, and quite friendly. The breakfast menu is limited, but ok. A la carte for lunch/dinner offers good... More 

Was this review helpful? Yes
Aman S, Manager at Hotel Windsor Castle, responded to this review

Dear Guest Greetings from Hotel Windsor Castle. Thank you for your patronage to our hotel. We appreciate you taking out time to share your experience with us and shall surely share your kind words with the team. We would like to thank you for letting us know how impressed you were with( Rooms are spacious, comfortable and Luxurious. Location is... More 

2 reviews
4 of 5 stars Reviewed November 11, 2014 via mobile

stayed in Windsor Castle Aurangabad for 2 nights on a official trip. This hotel is great within budget for business as well as family holidays. The rooms are well appointed, Big in size and easily for a big family, extra mattresses can be accommodated. Room service is ultra fast. Though Buffett breakfast spread is limited, which was complimentary for us,... More 

Was this review helpful? Yes
Aman S, Manager at Hotel Windsor Castle, responded to this review

Dear Guest, Greetings from Hotel Windsor Castle, Aurangabad. Thank you for choosing Hotel Windsor Castle for your recent visit. It was a great privilege to have you with us at our hotel. We are extremely happy to have your detail beautiful feedback on our services. We have always been earnest in our endeavour to extend the very best to our... More 

Dubai, United Arab Emirates
Contributor
16 reviews 16 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 4, 2014

Stayed in this hotel many times and a regular, good big rooms and nice food. it is very near to the airport and easily accessible to the city as well, very close to the bus stand where out station bus leaves from. the swimming pool is good and the suite room is to look for. Has good parking space. Good... More 

Was this review helpful? Yes
Aman S, Manager at Hotel Windsor Castle, responded to this review

Dear Guest, Greetings from Hotel Windsor Castle, Aurangabad. Thank you for choosing Hotel Windsor Castle for your recent visit. It was a great privilege to have you with us at our hotel. We are extremely happy to have your detail beautiful feedback on our services. We are happy to hear that you like our Location ,Food,Service etc , we are... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 6, 2014 via mobile

Stayed at Windsor Castle for 3 days when I arranged a conference for 100+ people in one of their many halls. The service provided was quick and the staff was warm and very helpful. It is a fantastic destination for both leisure as well as official conferences due to the facilities they provide on both fronts.

Was this review helpful? Yes
Aman S, Manager at Hotel Windsor Castle, responded to this review

Dear Guest, Greetings from Hotel Windsor Castle, Aurangabad. Thank you for choosing Windsor Castle for your recent visit. It was a great privilege to have you with us at our hotel. We are extremely happy to have your detail feedback on our services.  We have always been earnest in our endeavour to extend the very best to our guests. Thanking... More 

Toronto, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 20, 2014

We were most appreciative and pleased to stay in this hotel as we received the best and most courteous service from all the employees. Indeed they went above and beyond our expectations and were always eager to help us in any way they could from safe travel from the train to the hotel to arranging other transportation details.The manager, Anud?... More 

Was this review helpful? Yes 1
Aman S, Manager at Hotel Windsor Castle, responded to this review

Dear Guest, Greetings from Hotel Windsor Castle Thank you for taking the time to post your feedback following your stay at Hotel Windsor Castle We are very happy to know that you had a memorable stay and your detailed comments regarding our staff and services is greatly appreciated. It was with equal pleasure that your feedback was shared with our... More 

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Additional Information about Hotel Windsor Castle

Address: Town Center Jalgaon Road , Cidco, Aurangabad 431003, India
Location: India > Maharashtra > Aurangabad
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Windsor Castle 3*
Number of rooms: 122
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