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Mascot Hotel

Mascot square, Thiruvananthapuram (Trivandrum) 695033, India
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Mascot Hotel
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A recent review
3 of 5 stars Reviewed January 27, 2015
Naraayan Mumbai (Bombay), India
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81 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Mumbai (Bombay), India
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 27, 2015

Surprisingly decent accommodation food for the price, the people and service is the only thing keeping the place together apart from its old infrastructure. The swimming pool is in repairs but the overall service orientation of the staff will make your stay comfortable. The rooms are quite spacious and the in room services are great. The breakfast buffet can be... More 

Was this review helpful? Yes 2
Thrissur, India
Top Contributor
55 reviews 55 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed November 25, 2014

While Mascot Hotel carries a good name and located in the heart of the city, this is mainly meant for bureaucrats and politicians who get a free stay, the genuine tourists feel it odd to have such poorly maintained rooms and service. The only exception the breakfast which is nice. The lobby is nice too, everything else including cleanliness is... More 

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Santa Cruz, California
Senior Contributor
43 reviews 43 reviews
24 hotel reviews
68 helpful votes 68 helpful votes
2 of 5 stars Reviewed November 15, 2014

We booked here for one night. The lobby is the best part of the hotel. The room is dirty, the windows are filthy. Street noise I'd deafening. The air condition ing is FREEZING and we can't get the control to work..we had to put on jackets and socks even though it 85defrees outside. The room smells musty. No services or... More 

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Kerala
Contributor
13 reviews 13 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 1, 2014

It's a beautiful property located in the middle of the city, easily accessible. Has reasonable infrastructure but very poorly managed. rooms are maintained poorly and barely stands up to be a three star despite a higher rating. We checked in at around 5 in the morning and looked like a ghost house barely illuminated. The buffet breakfast was very average.... More 

Was this review helpful? Yes 1
New Delhi, India
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 29, 2014

Stayed there when I attended a press meet earlier this month - for one night. the property is good, the rooms are very spacious and there a hertitage feel about the place. I found the dinner (used room service) a bit too spicy. It was not cleared till the next morning. Food in the restaurant was good though - both... More 

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New Delhi, India
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 30, 2014

I was there for just one night. It's a nice looking hotel with a colonial feel to it. It is a bit dated and needs a slightly new touch. Not too much of a personal touch. But the room was clean and well equipped, quite modern, with a nice view of the pool. But with the usual just-that-one-thing which could... More 

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New Delhi, India
1 review
3 of 5 stars Reviewed June 10, 2014

A very well located heritage property with friendly staff. Large, spacious and well furnished rooms. Plenty of choice of local food in the breakfast. However maintenance especially of the bathrooms need an upgrade.

Review collected in partnership with Cleartrip

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New Delhi, India
Top Contributor
53 reviews 53 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed May 22, 2014

I arrived past mid-night after a delayed flight. It was a delight the bell boy appeared soon after the taxi screeched to a halt. I thought that the reception manager would be a bit sleepy but was pleasantly surprised after a quick check in with a smile comforting me if I needed a quick snack or a dinner before I... More 

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London
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed May 13, 2014

This hotel is one of missed opportunities. My impression is that it is because it is government owned. I stayed at this hotel when attending a conference The good Friendly staff Specious rooms Food The bad Internet is expensive Rooms smell musty Often no hot water in the bathroom Service is lacking although they try their best

Was this review helpful? Yes 1
Thiruvananthapuram (Trivandrum), India
Top Contributor
52 reviews 52 reviews
19 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed April 25, 2014

Many of our press conferences and important meeting were organized in Mascot Hotel. The rooms are very good. Service and food is good. The hall seating capacity can be varied based on the guests and thus vacant seats can be avoided easily. Ease of access and its reputation makes this hotel stand out among the others.

Was this review helpful? Yes 2
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