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4.0 of 5 Hotel   |   Mascot square, Thiruvananthapuram (Trivandrum) 695033, India
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Mascot Hotel
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A recent review
3 of 5 stars Reviewed November 25, 2014
avsh Thrissur, India
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79 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Thrissur, India
Top Contributor
55 reviews 55 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed November 25, 2014

While Mascot Hotel carries a good name and located in the heart of the city, this is mainly meant for bureaucrats and politicians who get a free stay, the genuine tourists feel it odd to have such poorly maintained rooms and service. The only exception the breakfast which is nice. The lobby is nice too, everything else including cleanliness is... More 

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Santa Cruz, California
Senior Contributor
42 reviews 42 reviews
23 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed November 15, 2014

We booked here for one night. The lobby is the best part of the hotel. The room is dirty, the windows are filthy. Street noise I'd deafening. The air condition ing is FREEZING and we can't get the control to work..we had to put on jackets and socks even though it 85defrees outside. The room smells musty. No services or... More 

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13 reviews 13 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 1, 2014

It's a beautiful property located in the middle of the city, easily accessible. Has reasonable infrastructure but very poorly managed. rooms are maintained poorly and barely stands up to be a three star despite a higher rating. We checked in at around 5 in the morning and looked like a ghost house barely illuminated. The buffet breakfast was very average.... More 

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New Delhi, India
18 reviews 18 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 29, 2014

Stayed there when I attended a press meet earlier this month - for one night. the property is good, the rooms are very spacious and there a hertitage feel about the place. I found the dinner (used room service) a bit too spicy. It was not cleared till the next morning. Food in the restaurant was good though - both... More 

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New Delhi, India
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 30, 2014

I was there for just one night. It's a nice looking hotel with a colonial feel to it. It is a bit dated and needs a slightly new touch. Not too much of a personal touch. But the room was clean and well equipped, quite modern, with a nice view of the pool. But with the usual just-that-one-thing which could... More 

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New Delhi, India
1 review
3 of 5 stars Reviewed June 10, 2014

A very well located heritage property with friendly staff. Large, spacious and well furnished rooms. Plenty of choice of local food in the breakfast. However maintenance especially of the bathrooms need an upgrade.

Review collected in partnership with Cleartrip

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New Delhi, India
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 22, 2014

I arrived past mid-night after a delayed flight. It was a delight the bell boy appeared soon after the taxi screeched to a halt. I thought that the reception manager would be a bit sleepy but was pleasantly surprised after a quick check in with a smile comforting me if I needed a quick snack or a dinner before I... More 

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Senior Contributor
31 reviews 31 reviews
24 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed May 13, 2014

This hotel is one of missed opportunities. My impression is that it is because it is government owned. I stayed at this hotel when attending a conference The good Friendly staff Specious rooms Food The bad Internet is expensive Rooms smell musty Often no hot water in the bathroom Service is lacking although they try their best

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Thiruvananthapuram (Trivandrum), India
Top Contributor
50 reviews 50 reviews
18 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed April 25, 2014

Many of our press conferences and important meeting were organized in Mascot Hotel. The rooms are very good. Service and food is good. The hall seating capacity can be varied based on the guests and thus vacant seats can be avoided easily. Ease of access and its reputation makes this hotel stand out among the others.

Was this review helpful? Yes 1
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 23, 2014

I recently stayed here for two weeks for work. While the rooms were large and spacious, the bathrooms had poor ventilation and mould in many areas. I had been warned the service wasn't great due to the hotel being government owned. The hotel staff were attentive and polite during check in, however for anything else (ie room service and laundry... More 

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Additional Information about Mascot Hotel

Address: Mascot square, Thiruvananthapuram (Trivandrum) 695033, India
Location: India > Kerala > Thiruvananthapuram (Trivandrum)
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mascot Hotel 4*
Number of rooms: 66
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Also Known As:
Mascot Hotel Thiruvananthapuram Trivandrum
Mascot Hotel Kerala, India
Hotel Style:
#8 Luxury Hotel in Thiruvananthapuram (Trivandrum)

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