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Keys Hotel Thiruvananthapuram

Opposite Fire Brigade | Housing Board Junction, Thiruvananthapuram (Trivandrum) 695001, India
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1 room 1 adult
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Keys Hotel Thiruvananthapuram
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387 Reviews from our TripAdvisor Community

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2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

As i checked in late The reception department has taken my problem into account and they have extended my room without any regrets....that was the best thing you can expect from your hotel...the buffet breakfast was good...the room had some repairs but I didn't care as i was there only for a night....and the best thing of this hotel is... More 

Helpful?
Thank muddam2015
Mumbai (Bombay), India
Level Contributor
9 reviews
9 hotel reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Location of hotel is very good as its located close to the station and also very close to the famous padmanabha temple. Breakfast spread is very nice especially for south Indians as there is lot of variety. Food ordered in room service was also very good and quickly delivered. Other services like laundry and room making were also prompt and... More 

Helpful?
Thank Damo2608
vaishakh_surendran, General Manager at Keys Hotel Thiruvananthapuram, responded to this review

Dear Sir, Thank you so much for your candid review of my hotel on this august forum. We are glad that you have enjoyed your stay with us. We look forward to welcome you back in the near future. Warm regards, Vaishakh Surendran General Manager More 

Mumbai (Bombay), India
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We came here on the 4 Feb, check out our s on 6 th feb, the rooms are awesome, the bed is really nice, the bathrooms were neat and clean I was in room 704. East view, sunrise looks awesome, the staff is very kind and helpful, the in house restaurant is very good , serves delicious food, I am... More 

Helpful?
Thank motovix
vaishakh_surendran, General Manager at Keys Hotel Thiruvananthapuram, responded to this review

Dear Sir, Thank you so much for your candid review about my hotel on this august forum. We are glad that you have enjoyed your stay with us. We look forward to welcome you back in the near future. Warm regards, Vaishakh Surendran General Manager More 

Shillong, India
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

I stayed for one night during my kerala tour. I enjoyed my stay. The room was nicely decorated and so is the hotel. The hotel menu items though limited in numbers but quality of food was good. We were in the 9th floor and only problem we faced during our stay was at the time of check out as both... More 

Helpful?
Thank Sharmistha D
vaishakh_surendran, General Manager at Keys Hotel Thiruvananthapuram, responded to this review

Hello Ma'am, Thank you so much for your candid review of my hotel on this august forum. We are glad that you have enjoyed your stay with us. We look forward to welcome you back in the near future. Warm regards, Vaishakh Surendran General Manager More 

Durban, South Africa
1 review
5 of 5 stars Reviewed 1 week ago

all the three-breakfast, good night sleep and transfers were well managed by the hotel during our stay at keys trivandrum. have stayed here before to and must admit breakfast has improved.Hotel is very old and needs maintanence. staff i however friendly and goes out of the way to help. the chaat counter is simply yummy. the food for breakfast was... More 

Helpful?
Thank freestyler222
vaishakh_surendran, General Manager at Keys Hotel Thiruvananthapuram, responded to this review

Dear Sir, Thank you so much for your candid feedback of my hotel on this august forum. We are glad that you have enjoyed your stay with us. We are re painting all our floors now and have also initiated painting the facade. We are also getting new signage for the hotel. We look forward to welcome you back in... More 

Ahmedabad
Level Contributor
74 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel is near to the railway station. The lobby has a pool table. The reception staff are helpful. The rooms are good for the charge you pay. The WiFi offered can be rated as very fast. I stayed on the 9th floor and the view was very good. The service is fast. The Ac was not very efficient. The... More 

Helpful?
Thank piyushsavalia
vaishakh_surendran, General Manager at Keys Hotel Thiruvananthapuram, responded to this review

Dear Sir, Thank you for your candid feedback about my hotel on this august forum. We are glad that you have enjoyed most of your stay. My apologies for the bathroom design and linen. The bathrooms had a shower cubicle earlier, which was dismantled as it made the space look very compact. We have ordered new linen as well as... More 

Chennai (Madras), India
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Recently, I have stayed in Keys Hotel, Trivandrum on an official visit. This was my second visit to Keys, Trivandrum. My stay was very comfortable and restaurant offers good quality food. Railway station and KSRTC bus stand is very near from the hotel. Check-in & check-out process was very smooth. Following are the few negative things which has to be... More 

Helpful?
Thank KKT4477
vaishakh_surendran, General Manager at Keys Hotel Thiruvananthapuram, responded to this review

Dear Sir, Thank you so much for your candid review about my hotel. We are glad that you have enjoyed your stay with us. We've taken cognizance of the issue that you have stated with regards to poor service at restaurant when crowd is more. Based on your review, we have taken a conscious decision not to entertain any more... More 

Singapore, Singapore
2 reviews
3 of 5 stars Reviewed 1 week ago

This a reasonable hotel, however, do not book rooms from their website as rates are very much higher than other online sites. We had booked two rooms & did not know about the price till our return trip. Again we presented the voucher for two rooms and surprisingly they upgraded one room to a suite. They said, seeing our high... More 

Helpful?
Thank goodrest53
vaishakh_surendran, General Manager at Keys Hotel Thiruvananthapuram, responded to this review

Dear Sir, Thank you so much for your review about my hotel. Online rates and rates on our brand websites vary as they are dependent on prevailing occupancy and related factors. We had upgraded one of your rooms as you were a repeat guest and that was an initiative to honor your loyalty. We look forward to welcome you back... More 

Hyderabad, India
1 review
4 of 5 stars Reviewed 1 week ago

I felt very comfortable at keys . i stayed more than two days. It is very near to every place in Trivandrum. I want to appreciate the staff there for their humbleness and customer friendly. I always prefer Keys in trivandrum

Helpful?
Thank sandeep325
vaishakh_surendran, General Manager at Keys Hotel Thiruvananthapuram, responded to this review

Dear Sir, Thank you so much for your candid review about my hotel on this august forum. We are glad that you have enjoyed your stay with us. We look forward to welcome you back in the near future. Warm regards, Vaishakh Surendran General Manager More 

Vasai, Maharashtra, India
Level Contributor
36 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Had to say at Keys to give company to a colleague or else was booked at Vivanta. Surprising rates for rooms,Very basic facilities, The Mini Bar was empty, Refrigerator was not functioning, Bathroom is dated. Room service takes a lot of time. Gym is functional. Breakfast spread is decent for the Budget hotel.Staff is courteous. Little eye for detail will... More 

Helpful?
Thank amitshekhar3
vaishakh_surendran, General Manager at Keys Hotel Thiruvananthapuram, responded to this review

Dear Sir, Thank you so much for your candid review about my hotel. At the outset, it is not fair to expect the standards of Vivanta here as we operate in different tiers. We are an economy hotel chain offering value for money product and services, while Vivanta is a 5 star brand. We offer a refrigerator and not a... More 

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