Keys Hotel Thiruvananthapuram (Kerala, India) - Hotel Reviews

sail_india_2003

Kochi

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

“Stay at Keys Hotel”

Reviewed May 18, 2013 NEW

The hotel is just not what is shown on the website. The management has to put in some dedicated effort to improve the hotel. When i checked in the room which was given was dirty. The bed sheets were not changed and the floor was not even swept. After blowing my top and waiting for about 30 min finally i... More

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Moh_Bhatia

Bangalore, India

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

“A heavenly surprise in God's own country”

Reviewed April 22, 2013

I am a regular business traveler to Trivandrum and have my usual set of hotels which I always try and stick to and have always been skeptical about trying new ones there. It was on my colleague’s insistence that I decided to try Keys Tvm last month and the place didn't let me down. The first impression I had of... More

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Hi, We are delighted to hear that you were satisfied with your experience at Keys Trivandrum. It is only with support and patronage from guest like yourself that we are able to create memorable experiences. At Keys Hotels it is our constant endeavor to maintain high standards of service and efficiency. The concept in itself is deeply thought and designed... More

VBhogal

Gurgaon, Haryana, India

Contributor

13 reviews

4 hotel reviews

Reviews in 4 cities

3 helpful votes

“You must avoid this hotel...”

Reviewed April 14, 2013

This hotel ruined my beautiful trip across kerala. The service is pathetic, it will take hours by the service staff to provide anything. The rooms are cramped, you can't make people stay in pigeonholes on the name of "Hotel for Business Travellers". The food is below par, i request for packed breakfast & what i got "stale slices of fruit... More

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Hi, We spoke. I am indeed disturbed to learn about your experience at Keys Hotel Trivandrum. I would like to inform you that we have conducted a point wise investigation based on your feedback and have initiated corrective actions to bring in the desired efficiency levels and ensure that there is no recurrence of the same. I have briefed the... More

susheel_05

Bangalore, India

1 review

“do not travel to keys trivendrum”

Reviewed April 9, 2013

i had booked my hotel through expedia.co.in for Keys hotel trivendrum. i advice every one not to book this hotel as for 3300 bucks with out break fast complimentary the service is very pathetic. from out side keys looks very good but from inside the service is very pathetic. i boarded on 8th april, the moment i boarded room was... More

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Hi, I am indeed disturbed to learn about your experience at Keys Hotel Trivandrum. I sincerely regret the inconvenience caused to you as the desired channels are not a part of our bouquet as per the contract with the service provider. At Keys Hotels, we endeavor to provide value for money accommodation through our brand personality. I would like to... More

ap031513

Reviewer

3 reviews

2 helpful votes

“Cozy and comfy enough, buffet breakfast was a welcome treat.”

Reviewed March 23, 2013 via mobile

I arrived midnight in Trivandrum and was just glad my travel agency chose this hotel for me.The guy at the front desk was a happy receptionist even on a midnight making me feel at ease.For a woman traveling alone, staying in Keys provided security.I just loved my breakfast experience trying out Keralan delicacies the first time. I enjoyed talking to... More

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See 2 more reviews by ap031513 for Thiruvananthapuram (Trivandrum)

Hi, We are delighted to hear that you were satisfied with your experience at Keys Trivandrum. It is only with support and patronage from guest like yourself that we are able to create memorable experiences. At Keys Hotels it is our constant endeavor to maintain high standards of service and efficiency. I am also glad to inform you that we... More

SUDIPBASU

Mumbai (Bombay), India

Senior Reviewer

10 reviews

9 hotel reviews

Reviews in 9 cities

3 helpful votes

“Very Basic Hotel”

Reviewed March 18, 2013

Very basic hotel. Checked in on 13.03 and was allocated the 6th floor near the ice vending machine. There was terrible noise from the external AC Units. I was shifted to the second floor. The person who stayed in this room had not washed after having his meal as I could make out the turmeric mark on the quilt.I had... More

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Hi, Greetings From Keys Hotel Trivandrum!! I am indeed disturbed to learn about your experience at Keys Trivandrum, Rest assured we have taken a note of your concern and have taken corrective measures to avoid any re-occurrence of the same. I would also like to inform you that we have already ordered for new Linen. Request you to please treat... More

amitgupte

Mumbai

Senior Contributor

24 reviews

18 hotel reviews

Reviews in 14 cities

11 helpful votes

“Excellent value for money”

Reviewed March 7, 2013

Centrally located just off Status Junction. One of the best that I have seen in no frills Hotel. Good rooms, good service, good food, good staff. Every thing about this Hotel is good. Prompt and efficient staff. Good restaurant for all the meals. Small recreation area with pool table and play station free of cost to guest. Over all a... More

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Hi, Greetings from Keys Hotel Trivandrum! I am pleased to know that you were satisfied with our services and facilities, and you have rated as high. We would like to thank you for taking your valuable time out and sharing your feedback, and we look forward to welcome you back in your next visit to Trivandrum. Assuring you the best... More

S Anil K

Salalah, Oman

Contributor

14 reviews

5 hotel reviews

Reviews in 5 cities

6 helpful votes

“No where near what the hotel claims to be..long way to go”

Reviewed February 23, 2013 via mobile

Overall very disappointed with certain cobditions.Money exchange wilk do only for foreigners though I have cone from Oman going back to Oman will not change for Indian onky foreigners???? Laundry has to be picked uo from reception will not send to room.

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See 3 more reviews by S Anil K for Thiruvananthapuram (Trivandrum)

Dear Guest, Thank you for taking time off to pen down your thoughts on your stay at Keys Hotel Trivandrum. We appreciate and value the same. Noted your points however would like to inform you that as per the RBI rule the hotels are given only a limited license for currency exchange and only allowed for foreign nationals, as per... More

gk233

Nagoya, Japan

Contributor

11 reviews

10 hotel reviews

Reviews in 9 cities

6 helpful votes

“Great service with contemporary decor”

Reviewed February 20, 2013

I stayed at this hotel on 17th of april, 2012 and was pleasantly surprised with the service. The gym was small but good, breakfast was nice and the staff helpful. Just one issue although it was later sorted out well by the staff. I had given my driving license for identification, which was not returned back to me immediately. I... More

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Dear Guest, Thank you for taking time off to pen down your comments on your stay at our property. We appreciate and value the same. I am pleased to know that you were satisfied with your experience of our services and facilities, and you have rated as high. At the same time we would extend our sincere apology on behalf... More

Leah T

Dubai, United Arab Emirates

Senior Reviewer

10 reviews

9 hotel reviews

Reviews in 10 cities

10 helpful votes

“Disappointed and will not come back”

Reviewed February 18, 2013

To be very honest I had booked this hotel for 2 reasons, one its cheaper than Taj and the other the website said ladies secure room-free internet. But i was in for a surprise once i checked in. I believe by free internet they mean 2 hours free internet. Anybody who would read the above would think that when its... More

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Dear Guest, Greetings From Keys Hotel Trivandrum!! I am indeed disturbed to learn about your experience at Keys Trivandrum, I would like to share with you that we are in the process of updating the information which will be reflecting on our website soon, and we have requested all our booking partners to have the same updated, however some portals... More

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Keys Hotel Thiruvananthapuram, Kerala, India

Keys Hotel Thiruvananthapuram

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