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Keys Hotel Thiruvananthapuram

Opposite Fire Brigade, Thiruvananthapuram (Trivandrum) 695001, India
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Keys Hotel Thiruvananthapuram
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A recent review
4 of 5 stars reviewed 1 week ago
PrasannaPB
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284 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed with family for 3 nights , a nice hotel near the center of the city. Neat and Clean Good Ambience Friendly Staff Decent restaurant For family of 2 Adults 2 kids struggled with the cot could be bit bigger Overall pretty nice hotel

Was this review helpful? Yes
GM_Tvm, General Manager at Keys Hotel Thiruvananthapuram, responded to this review

Dear Sir, Thank you so much for your candid feedback on this august forum. We are glad that you have enjoyed your stay with us & we look forward to welcome you back in the near future. Warm regards, Vaishakh Surendran More 

India
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed in the first week of May 2015 at this property for two nights. Staff were courteous and helpful. The room I was allotted on the 9th floor was average and required maintenance (cracked walls, water in bath spilling over to room). The food options were also average at this hotel. It seemed to me that this propery was... More 

Was this review helpful? Yes 1
GM_Tvm, General Manager at Keys Hotel Thiruvananthapuram, responded to this review

Dear Sir, Thank you for your candid feedback on this august forum. We have planned a refurbishment in our hotel in the near future, which will address all the issues which you have mentioned. We are not a full service hotel and hence we have few concepts which may have not been to your liking. Do mail me on vaishakh.surendran@keyshotels.com... More 

ahm
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Overall experience in short was superb. Good food and selection of buffet on breakfast and dinner. Hotel is also close to bus stand and railways. staff is friendly and courteous. Room is good and also gym is well maintained. good hotel to stay for business trip and vacation. Concept of womoen only floor was very good and safe for women.... More 

Was this review helpful? Yes 1
GM_Tvm, General Manager at Keys Hotel Thiruvananthapuram, responded to this review

Dear Sir, Thank you so much for your candid feedback on this august forum. We are glad that you have enjoyed your stay with us. We will get the efficiency of air conditioner improved at Keys Cafe soon. Looking forward to welcome you back once again in the near future. Warm regards, Vaishakh Surendran General Manager More 

Lucknow, India
Senior Reviewer
7 reviews 7 reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had a one night stay at Keys Hotel. Our Trip Organiser suggested this property in Trivendrum. It was a new and excellent property in comparison to tariff, they charged. Staff personnel were helping. I liked the concept of smoking floor/non-smoking floors and women only floor. Our stay included meal also but we all didn't like the quality of food.... More 

Was this review helpful? Yes 3
GM_Tvm, General Manager at Keys Hotel Thiruvananthapuram, responded to this review

Dear Sir, Thank you so much for your candid feedback on this august forum. While I am glad that you have enjoyed your stay with us and like our concepts, I am concerned at your dining experience here. May I request you to mail me on vaishakh.surendran@keyshotels.com and let us know what changes would you like in the dining options... More 

Kerala, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 12, 2015

Good rooms,good staff and good food.Breakfast spread is very good and mostly southindian.Food is decent and tasty enough. The team is young and very helpful.Enjoyed the stay in Keys. very close to the main railway station and central bus station. always available three wheelers and taxi. 10-15 minutes you can reach both railway station and Bus station. Even hotel arranges... More 

Was this review helpful? Yes 1
Keys_Tvm, General Manager at Keys Hotel Thiruvananthapuram, responded to this review

Dear Sir, Thank you for taking time off to pen down your thoughts on your stay at Keys Hotel, Trivandrum. We appreciate and value the same and would like to assure you the best of our services at all times. Yours Truly Anand Ramachandran More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 10, 2015 via mobile

It was a good experience in the hotel, staff personnel were kind enough to help on any issue. OverAll it was a good experience, only concern was staff were not known about recent tourist attractions in the city which are put up, may be just a update on tourist attractions to staff will help vistors

Was this review helpful? Yes 1
Keys_Tvm, General Manager at Keys Hotel Thiruvananthapuram, responded to this review

Dear Sir, Thank you for taking time off to pen down your thoughts on your stay at Keys Hotel, Trivandrum. We appreciate and value the same and would like to assure you the best of our services at all times. Your point with regard to the knowledge of the city events has been noted and we will ensure all our... More 

Bengaluru (Bangalore), India
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 7, 2015

I stayed in this Hotel for 9 nights for a business trip in Trivandrum. The hotel is in the centre of the city and is very close to Railway Station (around 3kms) and Airport (7 kms). The very famous Sree Padmanavaswamy Temple is also just 2kms away from the Hotel. The overall ambience, room cleanliness are good, service is decent.... More 

Was this review helpful? Yes 1
Keys_Tvm, General Manager at Keys Hotel Thiruvananthapuram, responded to this review

Dear Sir, Thank you for taking time off to pen down your thoughts on your stay at Keys Hotel, Trivandrum. We appreciate and value the same and would like to assure you the best of our services at all times. Yours Truly Anand Ramachandran More 

Kochi (Cochin), India
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 28, 2015

Enjoyed the stay in Keys. very close to the main railway station and central bus station. always available three wheelers and taxi. 10-15 minutes you can reach both railway station and Bus station. Even hotel arranges taxi.

Was this review helpful? Yes
Keys_Tvm, General Manager at Keys Hotel Thiruvananthapuram, responded to this review

Dear Sir, Thank you for taking time off to pen down your thoughts on your stay at Keys Hotel, Trivandrum. We appreciate and value the same and would like to assure you the best of our services at all times. Yours Truly Anand Ramachandran More 

Mangalore, India
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 28, 2015

Stayed for the second time in this hotel from 22/02/2015 to 24/02/2015. Hotel rooms were maintained neat and clean. Courteous staff. Close to famous Padmanabha Temple. Hotel is not having any travel desk and having tie up arrangements with tour operator.

Was this review helpful? Yes
Keys_Tvm, General Manager at Keys Hotel Thiruvananthapuram, responded to this review

Dear Sir, Thank you for taking time off to pen down your thoughts on your stay at Keys Hotel, Trivandrum. We appreciate and value the same and would like to assure you the best of our services at all times. Yours Truly Anand Ramachandran More 

Belgaum, India
Senior Reviewer
9 reviews 9 reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 26, 2015

Stayed in Hotel Tiruvanantapuram on my trip to Shri Ananthapadmanabha Temple. Airport pick up arranged by the hotel from Tiruvanantapuram domestic airport. Reception counter people were courteous. Nice and clean rooms. Breakfast served is very good. Hotel is very close to Ananthapadmanabha temple. Another temple close to this hotel is Pazhavangadi Ganapathi. Not to miss these two temples. Would like... More 

Was this review helpful? Yes 2
Keys_Tvm, General Manager at Keys Hotel Thiruvananthapuram, responded to this review

Dear Sir, Thank you for taking time off to pen down your thoughts on your stay at Keys Hotel, Trivandrum. We appreciate and value the same and would like to assure you the best of our services at all times. Yours Truly Anand Ramachandran More 

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