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Keys Hotel Thiruvananthapuram

Opposite Fire Brigade, Thiruvananthapuram (Trivandrum) 695001, India
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Keys Hotel Thiruvananthapuram
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A recent review
4 of 5 stars reviewed 3 days ago
arjunanand87 Bengaluru (Bangalore), India
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303 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bengaluru (Bangalore), India
Level Contributor
94 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

You get what you pay for. A good budget hotel for short stays and a great value for money. Decent room size for two , clean and neat with all the basic requirements and not to forget amazing service, Its truly the staff and the quick & efficient service they provide that would make me come to the hotel next... More 

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indore
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Neat and Clean, spacious room, Tidy restaurant and good food. the breakfast spread was also nice and had variety. Late night snacks can be an issue as they have just one chef after 10.30 PM. ensure you order before their restaurant closes or fish for food on the streets. Very close to the Trivandrum Railway Station and it is a... More 

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Kochi (Cochin), India
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

It is a budget hotel for the frugal traveller and those wanting value for money. Similarly packaged like Ginger Hotels, one is required to help oneself with baggage etc. Rooms are decent. The breakfast was tasty but spread was limited. The front desk staff were helpful. I guess they can improve the uniform of the staff to more brighter colour... More 

Was this review helpful? Yes
vaishakh_surendran, General Manager at Keys Hotel Thiruvananthapuram, responded to this review

Dear Sir, Thank you so much for your candid feedback on this august forum. We are indeed a budget hotel offering value for money, hence few services may not be available as rightly said. Our uniforms are being changed from our former black & blue combo. Looking forward to welcome you back in the near future. Warm regards, Vaishakh Surendran... More 

Ahmedabad, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Thanks key hotel Goa & Thiruvananthapuram, for such a nice experience.. i was there for some small business trip & hotel made it great trip of my life time experience. i would like to say thanks to Chef Jarsan who made it all this possible.. i was tide & tence but he made my evening great.. with the lovely food... More 

Was this review helpful? Yes
vaishakh_surendran, General Manager at Keys Hotel Thiruvananthapuram, responded to this review

Dear Sir, Thank you so much for your candid review on this august website. We will pass on your appreciation to Chef Jerson, who is our Corporate Chef. We look forward to welcome you back in the near future. Warm regards, Vaishakh Surendran General Manager More 

Bengaluru (Bangalore), India
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

my company booked this hotel through Goibibo. I stayed here from 3rd to 5th of July and again from 10th to 12th of July. During my first stay, I got a room on the 8th floor and it had a good view. I got a Double room with a queen bed. The staff are very helpful and they considered my... More 

Was this review helpful? Yes
vaishakh_surendran, General Manager at Keys Hotel Thiruvananthapuram, responded to this review

Dear Sir, Thank you for your candid feedback on this august forum. My apologies for the delay in the breakfast buffet & intermittent wifi disruptions. We had connectivity issues from our ISP, which has been escalated and is getting rectified. Looking forward to welcome you back in the near future. Warm regards, Vaishakh Surendran General Manager More 

Mumbai
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I recently visited Tiruvanathpuram on official trip. I stayed at hotel keys for 3-4 days. The hotel does not have help to carry your luggage, but they send the same through their guard. Pros: It is a budget hotel, but quite decent. I liked the room and specially the view of clouds from the room (check out the room on... More 

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vaishakh_surendran, General Manager at Keys Hotel Thiruvananthapuram, responded to this review

Hello Ma'am, Thank you for your candid feedback about my hotel on this august forum. My apologies for the inconvenience caused to you at night. For the convenience of all our guests, we keep 4 bottles of water in every room. 2 on the table and 2 inside the mini fridge. However that does not justify the experience faced by... More 

Chennai (Madras), India
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed her for a week and the experience was more or less average. Don't have to many expectations from this hotel. First thing first, it categorizes itself as a business hotel. How? In my entire stay, Wi-Fi connectivity was probably the worst I have ever experienced. Thanks to my data card I was able to stay online and be... More 

Was this review helpful? Yes 1
vaishakh_surendran, General Manager at Keys Hotel Thiruvananthapuram, responded to this review

Dear Sir, Thank you so much for your candid feedback about my hotel on this august website. As you have rightly pointed out, we had wifi disruptions as our ISP had technical issues. We have changed our ISP now and hopefully will get seamless connectivity for all our guests. We are also enabling boosters in our guest floors to get... More 

Mangalore, India
5 of 5 stars Reviewed 4 weeks ago

The hotel is very close to the Trivandrum Central and is located in the heart of the city. The room is spacious and well furnished and they serve complementary breakfast(Buffet). The taste of the food could be improved further with regard to the Indian Items. The rooms themselves are very modern and have a western architecture. The staff is very... More 

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vaishakh_surendran, General Manager at Keys Hotel Thiruvananthapuram, responded to this review

Dear Mr. Mallya, Thank you so much for your candid feedback about my hotel on this august website. We have a new cook joining us from mid july who specializes in Gujarati & north Indian cuisine. Am sure the food would be much better post that. Looking forward to welcome you back in the near future. Warm regards, Vaishakh Surendran... More 

Woodside, New York
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is well located in a nice area, just 10 min from the International Airport; the room is comfortable, the AC runs well, nice bathroom/shower; bed very comfy; good WiFi connection, plus you have a business center 24 hrs available at no extra cost. Breakfast is great, some people are too demanding, it had more and delicious food than... More 

Was this review helpful? Yes
vaishakh_surendran, General Manager at Keys Hotel Thiruvananthapuram, responded to this review

Dear Mr. Bernie, Thank you so much for your candid review of my hotel on this august website. We look forward to welcome you back in the near future. Warm regards, Vaishakh Surendran General Manager More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

Clean and neat rooms and cheerful staff. At the reception counter you get to meet a cheerful and really helpful staff Krupa. Any queries or assistance she sorts it out efficiently. Will recommend as a good place to stay.

Was this review helpful? Yes
vaishakh_surendran, Manager at Keys Hotel Thiruvananthapuram, responded to this review

Hello Ma'am, Thank you so much for your candid feedback on this august forum. We are glad that you've enjoyed your stay with us. Thank you for highlighting Krupa in your review. It will go a long way to motivate her and others to work to the best of their natural abilities. Looking forward to welcome you back in the... More 

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