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All 81 Thiruvananthapuram (Trivandrum) hotels

Keys Hotel Thiruvananthapuram

3.5 of 5 Hotel   |   Opposite Fire Brigade, Thiruvananthapuram (Trivandrum) 695001, India
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Keys Hotel Thiruvananthapuram
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A recent review
4 of 5 stars reviewed 5 days ago
mooresroad chennai
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226 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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chennai
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Basic amenities but comfortable. Well located. The decor and lighting are very elegant. Staff are responsive and efficient. Cab service arranged at a reasonable cost. Breakfast is decent. Facilities include computers and gym.

Was this review helpful? Yes 3
New Delhi, India
Senior Reviewer
7 reviews 7 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Smart Business Hotel, In the city centre, well connected. Courteous & friendly staff. Neat / clean rooms, comfortable bed, french windows & higher floors provide good view of the city & greens. Good internet connectivity. Good Buffet B/F layout to start your day. Gym with treadmill & multi-gym a treat for business & leisure traveler to unwind during the evening.

Was this review helpful? Yes 8
KeysTVM, General Manager at Keys Hotel Thiruvananthapuram, responded to this review

Hi, I am pleased to know that you were satisfied with your experience of our services and facilities, and we like to thank you for recommending us through this portal. At Keys Hotel , it is our constant effort to provide a high level of service and make your stay hassle free. We look forward to welcome you back during... More

Secunderabad, India
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

there is inconvenience in opening room with card keys becoz every time they deactivated and always had to visit reception to obtain another card key. there is no requirement of glass bathroom. also the rates in the restaurant were exorbitant.

Was this review helpful? Yes 2
KeysTVM, General Manager at Keys Hotel Thiruvananthapuram, responded to this review

Hi, I am indeed disturbed to learn about your experience at Keys Hotel Trivandrum. We had received similar feedbacks on key card deactivation and have taken the matter with the vendor. As per discussion with the supplier, we are in the process of migrating to HD cards so that even if it kept near other cards/keys etc, will not get... More

Bangalore, India
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A great place to stay at a decent price. Very courteous staff make sure your needs are met with a smile. The rooms were clean, fittings fully functional and adequate space to move around.In short, definitely a place that can be recommended!

Was this review helpful? Yes 5
KeysTVM, General Manager at Keys Hotel Thiruvananthapuram, responded to this review

Hi, I am pleased to know that you were satisfied with your experience of our services and facilities, and we like to thank you for recommending us through this portal. At Keys Hotel , it is our constant effort to provide a high level of service and make your stay hassle free. We look forward to welcome you back during... More

Chennai (Madras), India
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This is what happens when you try to offer 5star or 4star or whatever at low prices...you fail miserably on both. As mentioned by some here, this hotel encourages smoking. While this is OK, the hotel should say so clearly. The toilet looks exotic at first sight, but is a total mess once you use it as water is splashed... More

Was this review helpful? Yes 1
KeysTVM, General Manager at Keys Hotel Thiruvananthapuram, responded to this review

Hi, Please do accept my sincere apologies for the inconveniences caused during your last stay with us. We are distressed and regret to note that we were unable to meet your overall expectation during your visit. As shared with you, we have shared your concerns with the relevant teams and are in the process of addressing the same. We will... More

Bangalore
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I had booked a non-smoking room through internet, arriving late to reach a wedding reception. They give me a smoking room, we go in and check and then call and made to wait. I would expect a minimum for them to adhere to our preferences. I found that the bedsheets were not fresh, I did not have the time or... More

Was this review helpful? Yes 4
KeysTVM, General Manager at Keys Hotel Thiruvananthapuram, responded to this review

Hi, I am indeed disturbed to learn about your experience at Keys Hotel Trivandrum. I would like to inform you that we have conducted a point wise investigation based on your feedback and have initiated corrective actions to bring in the desired efficiency levels and ensure that there is no recurrence of the same. I have briefed the Executive Housekeeper... More

Senior Contributor
36 reviews 36 reviews
26 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This hotel tries very hard. It is an average hotel with good facilities, accessible, clean. Food is OK and staff are friendly. You can tell that they try hard. For some reason I couldn't stop smelling cigarette smoke throughout the hotel.

Was this review helpful? Yes 3
KeysTVM, General Manager at Keys Hotel Thiruvananthapuram, responded to this review

Hi, I am pleased to know that you were satisfied with your experience of our services and facilities, and we like to thank you for recommending us through this portal. At Keys Hotel , it is our constant effort to provide a high level of service and make your stay hassle free. We have noted your comment on the smoke... More

New Delhi, India
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 18, 2014

Great hotel with excellent service, courtesy and also pleasant surroundings. The rooms are excellent value for money. KEYS is a new hotel and such a wonderful experience. The spas and beaches are just a few minutes away

Was this review helpful? Yes 2
KeysTVM, General Manager at Keys Hotel Thiruvananthapuram, responded to this review

Hi, I am pleased to know that you were satisfied with your experience of our services and facilities, and we like to thank you for recommending us through this portal. At Keys Hotel , it is our constant effort to provide a high level of service and make your stay hassle free. We look forward to welcome you back during... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 15, 2014

It is one of my favirite hotel at Trivandrum, Evrything is just fine,oy 12 PM check out policy bothers some time. food is fab, Good management specially Abhilash who take care of Banquet is very very helpful all the time... Stays in other hotels too but still it's my favourite @Chennai

Was this review helpful? Yes 2
KeysTVM, General Manager at Keys Hotel Thiruvananthapuram, responded to this review

Hi, We are delighted to hear that you were satisfied with your experience at Keys Trivandrum. It is only with support and patronage from guest like yourself that we are able to create memorable experiences. At Keys Hotels it is our constant endeavour to maintain high standards of service and efficiency. The concept in itself is deeply thought and designed... More

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 8, 2014 via mobile

fantastic hospitality! charming smile of all staff were excellent! I really enjoyed stay.Trancefer cordination, and the driver's smile were also excellent! this HOTEL is recommendable for all Japanease.

Was this review helpful? Yes 4
KeysTVM, General Manager at Keys Hotel Thiruvananthapuram, responded to this review

Dear Guest, Hi, I am pleased to know that you were satisfied with your experience of our services and facilities, and we like to thank you for recommending us through this portal. At Keys Hotel , it is our constant effort to provide a high level of service and make your stay hassle free. We look forward to welcome you... More

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Additional Information about Keys Hotel Thiruvananthapuram

Address: Opposite Fire Brigade, Thiruvananthapuram (Trivandrum) 695001, India
Location: India > Kerala > Thiruvananthapuram (Trivandrum)
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Keys Hotel Thiruvananthapuram 3.5*
Number of rooms: 101
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Also Known As:
Keys Hotel Thiruvananthapuram Kerala, India

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