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Keys Hotel Thiruvananthapuram

Opposite Fire Brigade, Thiruvananthapuram (Trivandrum) 695001, India
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Keys Hotel Thiruvananthapuram
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5 of 5 stars reviewed yesterday
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294 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • French first
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    (61)
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2 reviews
5 of 5 stars Reviewed yesterday NEW

Clean and neat rooms and cheerful staff. At the reception counter you get to meet a cheerful and really helpful staff Krupa. Any queries or assistance she sorts it out efficiently. Will recommend as a good place to stay.

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Abu Dhabi
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

a good business class hotel at a very good location. Stayed with family for one night, overall happy with the service. The reception team and room service were very helpful . However Restaurant menu needs to improve.

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vaishakh_surendran, General Manager at Keys Hotel Thiruvananthapuram, responded to this review

Dear Sir, Thank you for your candid feedback on this august forum. I am glad that you have enjoyed the experience at our hotel. Do mail me your expectations on our restaurant menu to vaishakh.surendran@keyshotels.com & I will strive to incorporate the same. Looking forward to welcome you back in the near future. Warm regards, Vaishakh Surendran General Manager More 

Bengaluru (Bangalore), India
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

It's located well, close to places like vijayalakshmi silks, pothys etc. Also close to a good veg hotel Arya Nivas. Food is very expensive. For ex: a small glass of watermelon juice costs INR160. Rooms are small, so not a good choice for family, may be ok for a couple. So its purely a self service business hotel.Hair dryer was... More 

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vaishakh_surendran, General Manager at Keys Hotel Thiruvananthapuram, responded to this review

Dear Sir, Thank you for your candid feedback on this august forum. The hotel indeed has a vantage location & is designed as a business hotel with rooms and facilities offering value for money. Few amenities like hair dryers are available on request. With reference to your comment about juices, they have been reduced to Rs. 110 + taxes per... More 

Bengaluru (Bangalore), India
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

nice hotel, good ambience, very close to all places. Good services by front desk & other the restaurant guys. Room service menu is very short. Food & laundry prices are very high. They can add more greenery to the hotel

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vaishakh_surendran, General Manager at Keys Hotel Thiruvananthapuram, responded to this review

Dear Sir, Thank you so much for your candid review on this august forum. I am glad that you have enjoyed your stay with us. Your observations have been noted and we will have a revised room service menu - bigger & with better rates in a day or two. Laundry is outsourced, hence that rate. Will also try to... More 

Goa, India
1 review
5 of 5 stars Reviewed 1 week ago

Excellent service experienced related to room, food and staffs. Kindly keep it up your service. Good ambiance of restaurant and delicious with good choice of food. Free Wi-Fi service with good speed. Location is nearby to most shopping area, place of interest as tourist, official trip, railway station, airport.

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vaishakh_surendran, General Manager at Keys Hotel Thiruvananthapuram, responded to this review

Dear Mr. Manish, Thank you so much for your candid review on this august site. We look forward to welcome you back in the near future. Warm regards, Vaishakh Surendran (General Manager ) More 

Pune, India
Level Contributor
5 reviews
4 of 5 stars Reviewed 2 weeks ago

If you are coming for Business this is the place which might suit you as this is in heart of the city. Although the rooms are small but well maintained and kept. Support Staff is courteous ...being a veg i found difficult as the menu is major of Non veg items. Although chef helped me out with decent veg food... More 

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vaishakh_surendran, General Manager at Keys Hotel Thiruvananthapuram, responded to this review

Dear Mr. Dharmesh, Thank you so much for your candid review on this august forum. We are glad that you enjoyed your experience. We will ensure that we give you more vegetarian options next time. Looking forward to welcome you back in the near future, Warm regards, Vaishakh Surendran ( General Manager ) More 

Chennai (Madras), India
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have some mixed feelings about this hotel. From the viewpoint of a person on official work, this hotel does score a lot. Check in is hassle free, wifi works, rooms are small, clean & tidy, the staff don't trouble you (not many staff to trouble you anyway) and the breakfast is passable. All you need to think about is... More 

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vaishakh_surendran, General Manager at Keys Hotel Thiruvananthapuram, responded to this review

Dear Mr. Murali, Thank you for your candid review about my hotel on this august forum. You have mentioned that my hotel is not kid friendly, which I admit is true to an extend. This hotel was designed to be a business hotel with limited services so that we can price it right and offer a good value for money... More 

Kolkata (Calcutta), India
Level Contributor
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel & great overall service . Location is great around 1 km from Thiruvananthapuram rail station . room service is excellent . .............................................................

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vaishakh_surendran, General Manager at Keys Hotel Thiruvananthapuram, responded to this review

Dear Mr. Sen, Thank you so much for your candid feedback on this august forum. We are glad that you have enjoyed your experience here. Looking forward to welcome you back in the near future. Warm regards, Vaishakh Surendran General Manager More 

Mumbai (Bombay), India
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good clean room which was perfect for a night stay. The included buffet breakfast was good enough but no great. Will prefer to stay here again for business travel. Location was one of the best features of this hotel

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vaishakh_surendran, General Manager at Keys Hotel Thiruvananthapuram, responded to this review

Dear Mr. Gaikwad, Thank you so much for your candid feedback on this august forum. We are glad that you have enjoyed your experience with us. Do mail me on vaishakh.surendran@keyshotels.com on your expectations for breakfast and we will strive to incorporate the same. Warm regards, Vaishakh Surendran General Manager More 

New Delhi, India
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It is always a pleasure to return to Keys Trivandrum, while in the city. Neat, clean, well connected and comfortable hotel with excellent and ever caring staff. Good spread of Breakfast and Dinner buffet.

Was this review helpful? Yes
vaishakh_surendran, General Manager at Keys Hotel Thiruvananthapuram, responded to this review

Dear Mr. Kesharwani, Its a pleasure to read your candid feedback on this august forum. We look forward to your next visit in the near future. Warm regards, Vaishakh Surendran General Manager More 

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