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Club Mahindra Tusker Trails

Amalambika Road, Thekkady 685536, India
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Club Mahindra Tusker Trails
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345 Reviews from our TripAdvisor Community

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Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

This is a heritage taj property that was taken over by CM. The property by itself is top class with beautiful landscaping and well appointed facilities. What lets this down is the service. It was not even comparable to 3 class standards. All food items were made available after a lag of atleast 45 mins to an hour. Staff was... More 

Helpful?
Thank Rahul A
kottayam - india
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Had family vacation here.Rooms are clean but the property is having more cottages than it can take...Pool location and maintenance excellent.Restaurant was below average. Typical Kerala food should be included.More attention needed for proper maintenance as property is old.

Helpful?
Thank greensward
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW via mobile

There is nothing wow about the property, but is comfortable. The resort was primarily occupied by the time share customers. The rooms were old and requires maintenance. The food in restaurant was very average and can do better. The service levels were very high and could see the resort manager completely involved in providing service to customers.

Helpful?
Thank Jiji M
Bengaluru (Bangalore), India
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Visited this place along with our aged parents and was bowled over by their excellent service extended to my father who is a Parkinson's patient.From the moment we checked in till the day we checked out the entire staff were very hospitable.They made sure that the wheelchair was always at our disposal. We were given adjoining rooms which was very... More 

Helpful?
1 Thank 8sam196
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We stayed in Club Mahindra Thekkady, after visiting their property in Munnar, so expectations were high. Somehow, it did not live up to the standards set by the Munnar resort. This resort in itself is well made, well maintained, and given the limited space available, it seemed good enough, but not excellent. Rooms were spacious enough and reasonably sized, lighting... More 

Helpful?
Thank Nihal K
National Capital Territory of Delhi, India
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Many of us reading this review would be confused by the title but as you guys will read you will know the reason but to sum it up in a word this place isn't worth your money if you are paying upright cash but in case you are a member I am sorry to say you are struck. The resort... More 

Helpful?
Thank Shubham1985

Travelers are raving about these Thekkady hotels

Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Visited this Club Mahindra Resort that was earlier a Taj property. Similar to Taj Gateway in Chickmaglur, it is a very beautiful with nice large rooms, amid plenty of greenery. The rooms are well appointed. Didn't stay at the property but had lunch which was adequate. However, checked the rooms and the surroundings. Staff were all friendly and courteous.

Helpful?
Thank Vijaya D
ClubMahindra, OBM - Project Manager at Club Mahindra Tusker Trails, responded to this review

Hi, Thanks for writing in and we are absolutely thrilled to have received your feedback. We are glad that you enjoyed your stay at our resort and will certainly pass on your appreciation to our resort team. Your review encourages us to up the level of amazement that we offer and continue our endeavor to delight our members. More 

Level Contributor
7 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Club Mahindra Thekkady. A very good resort to stay. Nice climate,Cozy beautiful bigger rooms, good food and the staff's are very friendly. Only thing is that the resort don't have a free children's Park like most of the club mahindra resorts have. It has only paid Parks .

Helpful?
Thank Sijith S
ClubMahindra, OBM - Project Manager at Club Mahindra Tusker Trails, responded to this review

Hi, Thanks for writing in and glad to know that you had a pleasant stay at our resort. Your valuable feedback provides insights as to what our members really like and enables us to strive towards member satisfaction. Thanks once again and do keep in touch. More 

US
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The property looks great and the rooms are spacious but it ends there. When we checked in, we didn't have a food menu in the room and the kettle wasn't working. After informing the staff and waiting for hours, we gave up. The staff looked very indifferent and there's no concept of customer service. Not a great property for Mahindra.

Helpful?
Thank nkoneru
ClubMahindra, OBM - Project Manager at Club Mahindra Tusker Trails, responded to this review

Hi, Thanks for sharing your feedback with us and glad to know that you vacationed at our resort!Your comments provide insights as to what our members like. Additionally, the points that you have highlighted have been shared with our team and we are reviewing the same. We look forward to welcoming you at our other resorts and wish you many... More 

Pune, India
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 5 weeks ago

After a rejuvenating and relaxing holiday at Club Mahindra Munnar, we drove down to Thekkady. We stopped at a shop on the way for spices and collectibles. Its a 3.5 hour drive from Munnar with a stop for tea. The Club Mahindra Thekkady resort is a comparatively smaller property located quite near the Periyar tiger reserve entry gate. The resort... More 

Helpful?
1 Thank Vidyanand_2011
ClubMahindra, OBM -Project Manager at Club Mahindra Tusker Trails, responded to this review

Hi, Thanks for writing in and we are delighted to have received your feedback. We are glad that you had a memorable stay at our resort and loved the ambiance and hospitality at our resort. Do keep writing in as your review encourages us to up the level of amazement that we offer and continue our endeavor to delight our... More 

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