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The Gateway Hotel Beach Road Calicut

PT Usha Rd., Kozhikode 673 002, India (Formerly Taj Residency Kozhikode)
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The Gateway Hotel Beach Road Calicut
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Ranked #7 of 34 Hotels in Kozhikode
A recent review
3 of 5 stars reviewed 1 week ago
Sanjeev2210
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192 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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mumbai
Senior Contributor
33 reviews 33 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

for a taj property, this hotel lacks charm.the rooms are old and smelly. the food i average. they really need to spruce up the hotel. there is no price value equation. the view from the rooms was also not great. I was told i got an upgrade I definitely did not get that feeling. overall they exist thanks to lack... More 

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Senior Contributor
35 reviews 35 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

The service is very prompt but the view I got from the 3th Floor room of the swimming pool was not great. Rooms are also very average compared to come other better gatewa hotels. The time taken for lunch that we had ordered was too much. 45 minutes on and we still did not get our ordered dish though the... More 

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VikasParimoo, General Manager at The Gateway Hotel Beach Road Calicut, responded to this review

Dear Mr. Sanjeev, Greetings to you from all at The Gateway Hotel, Calicut, We regret to note that your over-all stay with the hotel was not up to your expectations. Please accept our sincere apologies for the same. Please be assured that your feedback has been taken seriously and will be put to good use. We rely on the constructive... More 

Mumbai
Contributor
17 reviews 17 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 1 week ago

This is my worst ever Gateway experience. Restaurant with superb service seen at all Gateway hotels, but my experience here was the worst ever. Some college had organised a dinner party in the restaurant and the students was in high numbers , which made all hotel guest to stand in long queue for food from buffet dinner like a prisoner.... More 

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CALICUT, India
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The buffet dinner served as part of the wedding ceremony was absolutely pathetic. The choice of menu was bad. Food handling was a perfect mess. The fish served was all broken pieces. The presentation of food was totally bad

Review collected in partnership with this hotel

Was this review helpful? Yes 1
VikasParimoo, General Manager at The Gateway Hotel Beach Road Calicut, responded to this review

Dear Mr. Joseph, Greetings from 'The Gateway Hotel, Calicut'! I would like to take this opportunity to thank you for taking the time to provide feedback about your stay with us and also sincerely apologize for all the inconvenience caused. While we understand that the food was not as per your liking, however we have received lots of positive feedback... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here and had a wonderful time, excellent food and service from the staff. Good location and safe environment. the pool was great. I would have liked it to be open longer though. Would recommend 100%. Will no doubt be staying there again soon.

Was this review helpful? Yes 1
VikasParimoo, General Manager at The Gateway Hotel Beach Road Calicut, responded to this review

Dear Mr.Tim, Greetings to you from all at The Gateway Hotel, Calicut, We are delighted to know that you had an enjoyable experience at the hotel. Thank you so much for your valuable feedback. We are pleased to read that your stay and hospitality was as per your expectation. We are overwhelmed to read your kind words of appreciation for... More 

Wymondham, United Kingdom
Senior Contributor
43 reviews 43 reviews
36 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Although this hotel remains owned by the Taj Group, there's a reason that it's no longer billed as a Taj: the place has seen better days. The rooms are tired, and show the effects of many monsoon seasons; there is some water damage near the windows, and the corridors and rooms are pervaded by a faint musty scent. The shower... More 

Was this review helpful? Yes 2
VikasParimoo, General Manager at The Gateway Hotel Beach Road Calicut, responded to this review

Dear Mr. Mathew, Greetings to you from all at The Gateway Hotel, Calicut, Thank you for your detailed and elaborate feedback about our hotel. It is unfortunate that you weren't able to enjoy your stay in Calicut as much as you should have. We have noted each and every issue you have listed and will look into how we can... More 

Bengaluru (Bangalore), India
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Though I have been spending my break time away from work, at almost all Taj hotels in India, this one (Taj Calicut ) is the best I have been to, in terms of service and quality. This is about the 7th visit of mine to this same property, but it was more memorable last time. I must say that the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 4
VikasParimoo, General Manager at The Gateway Hotel Beach Road Calicut, responded to this review

Dear Mr. Zachariah, Greetings to you from all at The Gateway Hotel, Calicut. Thank you for sharing your feedback with the Trip Advisor. We are delighted to learn that you had a comfortable stay with us and you enjoyed our facilities and services. As you know we aim to provide the finest personal service to our guests, it is always... More 

Gurgaon, India
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have been staying at the Hotel close to a Decade,small,neat and tidy and fully Functional.I love the food and hospitality,the staff is courteous. The best thing is consistency. If I need to rest up I will prefer to be here.

Was this review helpful? Yes 4
VikasParimoo, General Manager at The Gateway Hotel Beach Road Calicut, responded to this review

Dear Mr. Hemant, Greetings to you from all at The Gateway Hotel, Calicut, Thank you so much for your valuable feedback. We are pleased to read that your hospitality and food experience was as per your expectations. Thank you for appreciation for our hotel's staff. I have conveyed your compliments to the staff team, for whom it has been a... More 

Mumbai
Top Contributor
117 reviews 117 reviews
66 hotel reviews
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed March 22, 2015

The entrance seems quaintly old.The doors to the ducts were ajar and the lighting was largely subdued.But then this is Calicut where nothing much happens and people come here mainly to relax and indulge. Dinner was excellent but the number of vegetarian dishes on offer was less. Breakfast was top class.Idilis and Puttu were first rate and the coffee was... More 

Was this review helpful? Yes 5
VikasParimoo, General Manager at The Gateway Hotel Beach Road Calicut, responded to this review

Dear Guest, Greetings to you from all at The Gateway Hotel, Calicut. We are pleased to hear such a positive feedback about food and hospitality, we humbly thank you for the same. Your kind words of appreciation for the services rendered were shared with the team. Appreciation such as yours increases our motivation to achieve the expectations that our guests... More 

Rennes, France
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 13, 2015

Excellent service. A real good stay with a great hosptality. The staff facilitate the stay with young children; cook chief prepared specific food for them. The swiming pool is clean and with a place for young children; it is easy to spend time around the pool whith the children playing in water.

Review collected in partnership with this hotel

Was this review helpful? Yes 3
VikasParimoo, General Manager at The Gateway Hotel Beach Road Calicut, responded to this review

Dear Mr. Oriot, Greetings to you from all at The Gateway Hotel, Calicut. Thank you for your excellent feedback on your recent stay with us. It has been our constant endeavor to provide consistent service in order to exceed your expectations. Your comments about the rooms, food, pool, hospitality, overall services and staff delights me. It gives me great pleasure... More 

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