We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 24 Kottayam hotels

The Windsor Castle

3.5 of 5 Hotel   |   The Windsor Castle, Kottayam 656039, India
Hotel amenities
Save Saved
You added The Windsor Castle to your Saves list
The Windsor Castle
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
64%
Ranked #8 of 24 hotels in Kottayam
A recent review
3 of 5 stars reviewed 4 weeks ago
agkoshy85 Melbourne, Australia
Write a Review

67 people have reviewed this hotel

Traveler rating
    27
    13
    9
    10
    8
See reviews for
23
17
4
19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • Any
English first
Kochi (Cochin), India
Contributor
13 reviews 13 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

My wife had stayed here with her parents last year, hoping to exted their stay if they loved the place. However that was not the case. The suite room which they had booked was smelling really bad and the bed covers smelled of naphthalene balls. Her dad requested for an alternate sheet, but it was even worse with its dirt... More

Was this review helpful? Yes
Kochi (Cochin), India
1 review
2 of 5 stars Reviewed 2 weeks ago

Had been here yesterday for some "good food". Ordered a "Mutton Biryani". The biryani was not edible. Reported the same to the manager, he did not even bother to prepare a different dish. Worst of all, he billed us for it. As said earlier, its a place with potential. But, I would not recommend this place to anyone( thanks to... More

Was this review helpful? Yes
Sharjah, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I did not have the opportunity to stay at Windsor-a decision that I am thankful for. Instead we stayed at Fairmont Indraprastha. We did however visit a friend who was staying there and hence this review. Windsor is a fairly large property with tonnes of scope for improvement. Not many hotels enjoy the luxury of having such large lobbies, corridors... More

Was this review helpful? Yes
Melbourne, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

i dined at the indoor restaurant since the outside one at the lake was filled up with people, had a decent dining experience with friendly staff, really tasty food ,quantity is not enough for the money paid, good ambience as well. overral above average dining experience.

Was this review helpful? Yes
New York City, New York
Contributor
13 reviews 13 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 12, 2014

I can only speak for the restaurant. I arrived at 1p to be told that only buffet service was available, but those who came 20 minutes later were offered the a la carte menu. Food was okay. Prices were on the higher end of things. Service was not really provided. I poured my own water, and took my own food.... More

Was this review helpful? Yes
Mumbai
1 review
4 of 5 stars Reviewed January 11, 2014

Our overall stay was comfortable with co-operative staff.Servicing at the restaurant was not quite up to the mark with delay in serving orders.Customers should be informed before hand if there are any changes being made in meal serving so that they can have prior information about the kind of meals being served to them.

Review collected in partnership with Cleartrip

Was this review helpful? Yes
mumbai
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed September 24, 2013

We stayed between 19/9/13 to 21/9/13. We had booked 10 rooms and 1 suite and it is to the credit of the Front OFfice Mangar Jinu that our check in was very smooth inspite of so many rooms and we were comfortably directed to the rooms and our luggages followed. The rooms were very poorly maintained and taps were leaking.... More

Was this review helpful? Yes 3
Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 3, 2013

We stayed at this luxurious hotel between 07/07and 12/07 to celebrate my birthday and the staff at this hotel specially arranged a complimentary cake . This was a totally relaxing a pool and a separate children's pool. This was the most memorable vacation and my utmost gratitude to all the hotel staff and we will definitely be visiting again soon....... More

Was this review helpful? Yes
Paris
1 review
1 of 5 stars Reviewed July 22, 2013

This is not a luxury hotel. Our room was smelly, and were transferred to another one with the same stench. This place is dirty. Restaurant is average. A very depressing mood. Unfortunately, this is probably your only decent choice Kottayam, so avoid the town all together! (There's nothing to see anyway)

Was this review helpful? Yes
Omaha, Nebraska
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 20, 2013

I am from the US and stayed a week for a business trip. 1 of 2 elevators worked Carpet coming up on many floors Deluxe room--bed to small but it is comfortable Towels and sheets had some stains--complained to mangament and it was corrected. Room furniture and doors beat to hell Bathroom needs recaulking Shower has leaky head Walls need... More

Was this review helpful? Yes 1

Been to The Windsor Castle? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Windsor Castle

Also Known As:
The Windsor Castle Hotel
The Windsor Castle Hotel Kottayam
Windsor Castle Hotel Kottayam
Windsor Castle
Windsor Castle Kottayam
The Windsor Castle Kottayam, Kerala, India
Address: The Windsor Castle, Kottayam 656039, India
Location: India > Kerala > Kottayam
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #8 of 24 hotels in Kottayam
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Windsor Castle 3.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Venere and Priceline so you can book your The Windsor Castle reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage The Windsor Castle, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.