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The Windsor Castle

, Kottayam 656039, India
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1 room 1 guest
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113 Reviews from our TripAdvisor Community

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Traveler rating
    33
    28
    22
    15
    15
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35
27
7
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (113)
  • Mar-May only
    (27)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (17)
  • Dec-Feb only
    (33)
All months
Level Contributor
1 review
1 of 5 stars Reviewed 4 weeks ago

I made the reservation online and called ahead of time before I reach the hotel. Still had a longer wait than normal for check in. I was completely disappointed after I walked into the room. Dirty and torn linens and towels, scratched up furniture with excessive collection of dirt, faucet fittings were broke and leaking, most of the lights were... More 

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Faridabad, India
Level Contributor
12 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

the windsor hotel was a stopover on m way to the back waters. The hotel has good rooms with great view. The food and the spa staff in particular are worth a mention. The rooms offer good facilities. The pool and the resturant by the pool side were closed due to rains but would recommend this place for a stay.

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Chennai (Madras), India
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Wonderful location. Warm friendly and efficient front office staff. Much scope for improvement in the rooms upkeep and maintenance. Short staffed and delay in attending room service and house keeping requests. Well laid out rooms. The resort in the backwaters behind the castle is wonderful and makes a extremely picturesque walk.

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Abu Dhabi, United Arab Emirates
Level Contributor
102 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed July 5, 2015

i stayed in this hotel with my wife for one day for her IELTS test conducted in the same hotel. First I got a room with foul smell and they changed me to a better room. The scenic beauty from my room window was nice. The service of the staff is good. The food we ordered was nice especially the... More 

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Gurgaon, India
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 30, 2015

The hotel looks OK from outside but once you get inside you get the feeling that it is a dated place. The management needs to seriously think about refurbishing the rooms if it wants guests to stay here again. The only saving grace was the location and the food. Service was ordinary.

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2 reviews
2 of 5 stars Reviewed May 18, 2015

What used to be a good hotel earlier has now changed completely. Very old fashioned rooms and bathroom. Only thing what is favourable is the location. I would request the management to consider bringing some changes in the rooms.

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Travelers are raving about these Kottayam hotels

Kerala, India
Level Contributor
99 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed May 16, 2015

I took my friend and family for a treat here. It was good but expensive. Food for the cost is not value for money. Some days you get very good food and some days its average. When buffet dinner is served it is good. They need to improve on maintenance.

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Bangalore, Karnataka, India
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed March 18, 2015

My hometown is Kottayam and stay around 27 Kms from the city. Most of the time for a decent lunch or dinner I prefer this place. People who are used to eating out in bigger cities will find this to their standard. I normally opt for the buffet which has a decent spread, however majority will be kerala cuisine. This... More 

Was this review helpful? Yes 4
Ahmedabad, India
Level Contributor
104 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
3 of 5 stars Reviewed March 13, 2015

We have stayed three nights at Windsor castle when were their for training . Hotels looks nice but when we stepped inside found rooms are not maintained and found it dirty. Dirty smell coming out from washroom and towels were stinky and very a old . Food was lower quality with uncooked meat , even South Indian dishes were not... More 

Was this review helpful? Yes 5
Kochi (Cochin), India
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed February 28, 2015

I had come to Kottayam for an official visit and hadn't booked my ticket till the last moment. My boss had recommended Windsor to me. Called them for a room that night, unfortunately there were no room available. I did not have time to cross check with other hotels nearby. Fortunately and the good thing was, they offered me a... More 

Was this review helpful? Yes 4
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