This is now 'THe Gateway hotel, Ernakulam" Amazing property. I was booked into the regular single room but was upgraded into the seaview room with no hassles at all . The view from the room was great . Infact I was escorted for breakfast while the room transfer was done . Loved the seafacing restaurent as well, and the ambience... more

With the Taj group you can count on a certain standard and the Gateway Hotel in Ernakulam, former called the Taj Residency, is no exception. They upgraded us to a Sea view suite so we had a stunning view of the harbour with the ships going in and out. The suite also had the advantage that there was a sitting... more

The hotel is located right in the heart of the city...near the market and beachside. Very much a business hotel unlike the other Taj in city. Yet meets all the exectations that one can have. One can also avail the complimentary boat ride to the sea which offered by the hotel. Food, service, rooms all could be rated up to... more

The stay was quite pleasant. They were more than hospitable to us. We loved the stay at the hotel. The complimentary ferry ride was super duper...and super value for money. more

Though I had a Hotel which I used several times in Kochi this time I thought I should try a different one, just for the heck of it. So I booked in this hotel. The courtesy was exceptional, all through. The service also was very good. I would like to narrate two experiences. On the first morning newspaper was not... more

Located on MG Road- next to the market area on Marine Drive. Room sizes efficient but not roomy. more

Excellent Hotel, wonderful location, on Marine Drive of Ernakulam with backwaters & sea in sight, its an absolute joy for eyes, fantastic food, i have travelled to many south indian cities but authantic North Indian food i got it here. excellent service & staff is quite good, above average rather..!! ideal choice for any reason be it business or vacation.... more

The Taj group promises the highest possible standard and deliver it every time whenever I stayed with its properties all over the globe. This time it was Taj Residency, Ernakulam. Though it is a large hotel the staff are universally friendly, welcoming and efficient. We felt that we had fantastic personal attention at all times. The site is stupendous. Our... more

Everything was mediocre about this Taj property, which had in fact been downgraded to a Gateway when I stayed - this is the Taj group's 4 star product. Even for a Gateway, I wouldn't rate it too highly. Okay for one night on business more