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The Serai

Certificate of Excellence
B.M. Road | Mugthihalli Post, Chikamagalur 577133, India
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1 room 1 guest
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The Serai
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278 Reviews from our TripAdvisor Community

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Traveler rating
    156
    84
    22
    10
    6
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109
93
3
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (278)
  • Mar-May only
    (76)
  • Jun-Aug only
    (67)
  • Sep-Nov only
    (74)
  • Dec-Feb only
    (61)
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Chennai (Madras), India
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My wife and Myself visited The Serai Resorts during July first week. We are from Chennai and this is the first time we are travelling to this part of Karnataka , we did not know what to expect of this place and resort. A brief about the chikmagalur the town. Until you reach the resort gates and enter the resort,... More 

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Bangalore, Karnataka, India
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Loved our stay for two nights. The property is well maintained and very beautiful. We stayed in a duplex villa with priavate pool. The rooms were clean and beautiful interior. The restaurants were bad in service and food was not good. Room service was good. The estate pretty nice to roam around. Good family place.

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Atlanta, Georgia
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We came for dinner while in the area. The grounds are beautiful and service excellent. The dinner was a little over priced. I would definitely be back to enjoy the resort more. The pool and view of the city at night was amazing. The mountains were slightly cold the August.

Was this review helpful? Yes 1
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We stayed in june 2015 with family. While the resort is well laid out and maintained ,we found the staff not very helpful. (They even asked for additional charges for refilling some amenities inthe room.)The prices they charge are exorbitant and definitely overpriced. Would definitely think twice before going there again.

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Bangalore, Karnataka, India
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 19, 2015

A boutique hotel in the lap of a beautifully well maintained and landscaped coffee plantation. Having gone here during a week of rains, was quite a magical experience! The villas are designed well, being spacious, comfortable and the bathroom had oodles of space. The highlight of the villas is the private pool in your little compound which has a double... More 

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Mumbai (Bombay), India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 2, 2015

" Very Beautiful Resort with lot of greenery and sound of birds , Pool rooms were very good , coffee walk was a new experince, have to try it. Staff was also very helpful, should buy coffee from there "

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TheSeraiRes0rts, General Manager at The Serai, responded to this review

Dear Guest, At the outset would like to thank you for taking time out to write your feedback in Trip Advisor about your recent visit to The Serai Chikmagalur   It makes us glad knowing you had a good stay with us. We sincerely appreciate your wonderful words for the team. This indeed is a great encouragement for us. Guests... More 

Mumbai (Bombay), India
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed June 21, 2015

I picked Serai for a short getaway with my wife last year and in a way, this review is overdue. The purpose of the trip was to have three peaceful days away from the hustle and bustle of everyday city life in Mumbai. I had booked one of their pool villas. Property: This property is about a 4.5 hours drive... More 

Was this review helpful? Yes 1
TheSeraiRes0rts, General Manager at The Serai, responded to this review

Dear Guest, At the outset would like to thank you for taking time out to write your feedback in Trip Advisor about your recent visit to The Serai Chikmagalur.   Your valued comments and suggestions are important for us to improve and ensure that all our guests leave The Serai delighted with memories and experiences to cherish. We sincerely appreciate... More 

New Delhi, India
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 23, 2015

Its beautifully nested resort within a big coffee estate. They have limited rooms, cottage style. Two room options, pool or jacuzzi; that ur cottage comes with... A good escape from bangalore on weekends. Book well in advance. The food buffet has scope of improvement. Will visit again for sure.

Was this review helpful? Yes 1
TheSeraiRes0rts, General Manager at The Serai, responded to this review

Dear Guest, At the outset would like to thank you for taking time out to write your feedback in Trip Advisor about your recent visit to The Serai Chikmagalur   Your valued comments and suggestions are important for us to improve and ensure that all our guests leave The Serai delighted with memories and experiences to cherish. We sincerely appreciate... More 

Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed May 23, 2015 via mobile

If you want to rejuvenate yourself along with your family this place is worth staying in this hilly town of chikmagalur.though highly priced the facilities available are at par with international standards.this property is some 8 years old but you will have the feeling that its just 2-3 year old .this property is owned by CAFE COFFEE DAY group which... More 

Was this review helpful? Yes
TheSeraiRes0rts, General Manager at The Serai, responded to this review

Dear Guest, At the outset would like to thank you for taking time out to write your feedback in Trip Advisor about your recent visit to The Serai Chikmagalur   Your valued comments and suggestions are important for us to improve and ensure that all our guests leave The Serai delighted with memories and experiences to cherish. We sincerely appreciate... More 

Bengaluru (Bangalore), India
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed May 20, 2015

This property is quite a few acre of land in the center of Coffee plantation. The definite highlight is the Room category which is luxurious. Every room has a private Pool. The Staff were helpful and friendly throughout. We cycled around the plantation trail in the morning. We also used the Gym, Tennis court and the Main pool to the... More 

Was this review helpful? Yes
TheSeraiRes0rts, General Manager at The Serai, responded to this review

Dear Guest, At the outset would like to thank you for taking time out to write your feedback in Trip Advisor about your recent visit to The Serai Chikmagalu   Your valued comments and suggestions are important for us to improve and ensure that all our guests leave The Serai delighted with memories and experiences to cherish. We sincerely appreciate... More 

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