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The Serai

Certificate of Excellence
B.M. Road | Mugthihalli Post, Chikamagalur 577133, India
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The Serai
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273 Reviews from our TripAdvisor Community

Traveler rating
    156
    80
    21
    10
    6
See reviews for
106
92
3
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (273)
  • Mar-May only
    (76)
  • Jun-Aug only
    (62)
  • Sep-Nov only
    (74)
  • Dec-Feb only
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Mumbai (Bombay), India
2 reviews
5 of 5 stars Reviewed yesterday NEW

" Very Beautiful Resort with lot of greenery and sound of birds , Pool rooms were very good , coffee walk was a new experince, have to try it. Staff was also very helpful, should buy coffee from there "

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Mumbai (Bombay), India
Contributor
19 reviews 19 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

I picked Serai for a short getaway with my wife last year and in a way, this review is overdue. The purpose of the trip was to have three peaceful days away from the hustle and bustle of everyday city life in Mumbai. I had booked one of their pool villas. Property: This property is about a 4.5 hours drive... More 

Was this review helpful? Yes 1
TheSeraiRes0rts, General Manager at The Serai, responded to this review

Dear Guest, At the outset would like to thank you for taking time out to write your feedback in Trip Advisor about your recent visit to The Serai Chikmagalur.   Your valued comments and suggestions are important for us to improve and ensure that all our guests leave The Serai delighted with memories and experiences to cherish. We sincerely appreciate... More 

New Delhi, India
Contributor
13 reviews 13 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 23, 2015

Its beautifully nested resort within a big coffee estate. They have limited rooms, cottage style. Two room options, pool or jacuzzi; that ur cottage comes with... A good escape from bangalore on weekends. Book well in advance. The food buffet has scope of improvement. Will visit again for sure.

Was this review helpful? Yes 1
TheSeraiRes0rts, General Manager at The Serai, responded to this review

Dear Guest, At the outset would like to thank you for taking time out to write your feedback in Trip Advisor about your recent visit to The Serai Chikmagalur   Your valued comments and suggestions are important for us to improve and ensure that all our guests leave The Serai delighted with memories and experiences to cherish. We sincerely appreciate... More 

Senior Contributor
23 reviews 23 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed May 23, 2015 via mobile

If you want to rejuvenate yourself along with your family this place is worth staying in this hilly town of chikmagalur.though highly priced the facilities available are at par with international standards.this property is some 8 years old but you will have the feeling that its just 2-3 year old .this property is owned by CAFE COFFEE DAY group which... More 

Was this review helpful? Yes
TheSeraiRes0rts, General Manager at The Serai, responded to this review

Dear Guest, At the outset would like to thank you for taking time out to write your feedback in Trip Advisor about your recent visit to The Serai Chikmagalur   Your valued comments and suggestions are important for us to improve and ensure that all our guests leave The Serai delighted with memories and experiences to cherish. We sincerely appreciate... More 

Bengaluru (Bangalore), India
Contributor
15 reviews 15 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 20, 2015

This property is quite a few acre of land in the center of Coffee plantation. The definite highlight is the Room category which is luxurious. Every room has a private Pool. The Staff were helpful and friendly throughout. We cycled around the plantation trail in the morning. We also used the Gym, Tennis court and the Main pool to the... More 

Was this review helpful? Yes
TheSeraiRes0rts, General Manager at The Serai, responded to this review

Dear Guest, At the outset would like to thank you for taking time out to write your feedback in Trip Advisor about your recent visit to The Serai Chikmagalu   Your valued comments and suggestions are important for us to improve and ensure that all our guests leave The Serai delighted with memories and experiences to cherish. We sincerely appreciate... More 

Bengaluru (Bangalore), India
2 reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed May 8, 2015

We had been on a holiday to Chikamagalur and on the last day had lunch at Serai which was an EXPERIENCE, a very bad one. The staff were very lethargic right form the reception to the service. We sat down requesting water. The waiter poured dirty water with lot of suspended particles, almost like diluted curds. We were shocked, but... More 

Was this review helpful? Yes 13
TheSeraiRes0rts, General Manager at The Serai, responded to this review

Dear Guest, At the outset would like to thank you for taking time out to write your feedback in Trip Advisor about your recent visit to The Serai Chikmagalur   Your valued comments and suggestions are important for us to improve and ensure that all our guests leave The Serai delighted with memories and experiences to cherish. With regards to... More 

Mumbai (Bombay), India
Contributor
18 reviews 18 reviews
12 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed April 22, 2015

Small Property in Huge acre land.. in center of Coffee plantation resort is built. Room category is luxurious. Every room category has Pool or Jacuzzi. They also do organic farming which is used in the kitchen so we have fresh meals for us. Staff helpful and friendly.

Was this review helpful? Yes 12
TheSeraiRes0rts, General Manager at The Serai, responded to this review

Dear Guest, At the outset would like to thank you for taking time out to write your feedback in Trip Advisor about your recent visit to The Serai Chikmagalur   Your valued comments and suggestions are important for us to improve and ensure that all our guests leave The Serai delighted with memories and experiences to cherish. We sincerely appreciate... More 

Senior Contributor
31 reviews 31 reviews
10 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed April 16, 2015

We had been here for a team outing from office.. One of the best place in chickmagalur .. Clean rooms and private swimming pools for each rooms.. Food is awesome.. They have cycles which u can take n go around the resort.. Dont miss the morning walk through their coffee plantation ..

Was this review helpful? Yes 13
TheSeraiRes0rts, General Manager at The Serai, responded to this review

Dear Guest, At the outset would like to thank you for taking time out to write your feedback in Trip Advisor about your recent visit to The Serai Chikmagalur   Your valued comments and suggestions are important for us to improve and ensure that all our guests leave The Serai delighted with memories and experiences to cherish. We sincerely appreciate... More 

Bangalore, Karnataka, India
2 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 16, 2015

Firstly I'd like to say that this property is built in a coffee estate and the greenery is just awesome! The view is from the reception lobby is itself enticing! The rooms were very clean and we stayed in a Jacuzzi villa for a night and in the pool villa on the following night. Enjoyed both the rooms! Room service... More 

Was this review helpful? Yes 11
TheSerai, General Manager at The Serai, responded to this review

Dear Guest, At the outset would like to thank you for taking time out to write your feedback in Trip Advisor about your recent visit to The Serai Chikmagalur. Your valued comments and suggestions are important for us to improve and ensure that all our guests leave The Serai delighted with memories and experiences to cherish. We sincerely appreciate your... More 

Bengaluru (Bangalore), India
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed April 7, 2015

As like always, iwould like to summarize the place and then detaills. Just by having a great piece of real estate, you cannot have a great hotel. It takes much more than good property, rooms, land scapes and views. People do come back to a property for service, hospitality and more... Now for the details. This 7-8 year old resort... More 

Was this review helpful? Yes 18
TheSerai, General Manager at The Serai, responded to this review

Dear Guest, At the outset would like to thank you for taking time out to write your feedback in Trip Advisor about your recent visit to The Serai Chikmagalur. Your valued comments and suggestions are important for us to improve and ensure that all our guests leave The Serai delighted with memories and experiences to cherish. We sincerely appreciate your... More 

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