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The Serai

4.0 of 5 B.M. Road | Mugthihalli Post, Chikamagalur 577133, India
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Certificate of Excellence 2014
The Serai
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The Serai
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243 reviews from our community

Traveler rating
    147
    67
    19
    6
    4
See reviews for
97
84
3
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gothenburg, Sweden
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I visited Serai with my better half and kids this week. I found it to be a great place to relax and unwind yourself. The cottages were excellent with small private pool, good sit out area, king size bed, etc. The staff were very courteous and paid utmost attention to all the guests in the resort. There is a larger... More 

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 weeks ago

this is one of the best properties i have been to in a very long time. the resort is spread accross acres with various coffee and tea plantations. there are private villas each with a private jacuzzi or pool the rooms are stat of the art with options for an outdoow bath room too. the room bathroom is exquisite and... More 

Was this review helpful? Yes
TheSerai, General Manager at The Serai, responded to this review

Dear Guest, At the outset would like to thank you for taking time out to write your feedback in Trip Advisor about your recent visit to The Serai Chikmagalur. Your valued comments and suggestions are important for us to improve and ensure that all our guests leave The Serai delighted with memories and experiences to cherish. We sincerely appreciate your... More 

NOIDA
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Was in Serai a third time in 2 years, and the place has not changed. Amazing villas in the wild, luxury which wows you with the simplicity and yet richness in its spread. I had a splash pool in my villa, and thanks to team activities, was able to really explore my sporty side again, coupled with pool, a fuse... More 

Was this review helpful? Yes
TheSerai, General Manager at The Serai, responded to this review

Dear Guest, At the outset would like to thank you for taking time out to write your feedback in Trip Advisor about your recent visit to The Serai Chikmagalur. Your valued comments and suggestions are important for us to improve and ensure that all our guests leave The Serai delighted with memories and experiences to cherish. We sincerely appreciate your... More 

Bangalore
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

"A great place to relax" is what I would summarize. The place is well maintained and from the moment we entered to the moment we exited, we were well taken care of. What I liked the best was the attitude of the staff who were courteous, very professional and always willing to help. We had gone with our kids who... More 

Was this review helpful? Yes
TheSerai, General Manager at The Serai, responded to this review

Dear Guest, At the outset would like to thank you for taking time out to write your feedback in Trip Advisor about your recent visit to The Serai Chikmagalur. Your valued comments and suggestions are important for us to improve and ensure that all our guests leave The Serai delighted with memories and experiences to cherish. We sincerely appreciate your... More 

Bengaluru (Bangalore), India
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Surrounded by coffee plantation, this place is sheer luxury. The super luxury rooms, superb atmosphere and amazing hospitality. The experience is just out of this world. The rooms have all amenities. Lunch and dinner were average, the spread could have been better. They also provided customized food, which gets them another brownie point. Breakfast was just awesome. The spread was... More 

Was this review helpful? Yes
TheSerai, General Manager at The Serai, responded to this review

Dear Guest, At the outset would like to thank you for taking time out to write your feedback in Trip Advisor about your recent visit to The Serai Chikmagalur. Your valued comments and suggestions are important for us to improve and ensure that all our guests leave The Serai delighted with memories and experiences to cherish. We sincerely appreciate your... More 

Bengaluru (Bangalore), India
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The positives:- - The service: just imagine, buggy rides to pick us up from our villa and take us to the restaurant or the games room. The General Manager Narendra Babu was polite and introduced himself and interacted on a personal basis with each guest - The aesthetic beauty of the property: a lot of greenery which means we breathe... More 

Was this review helpful? Yes 1
TheSerai, General Manager at The Serai, responded to this review

Dear Guest, At the outset would like to thank you for taking time out to write your feedback in Trip Advisor about your recent visit to The Serai Chikmagalur. Your valued comments and suggestions are important for us to improve and ensure that all our guests leave The Serai delighted with memories and experiences to cherish. With regards to our... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

The only words I can say for the overall experience is FANTASTIC. Very few boutique or large commercial hotels in india have the kind of service that the serai offers. This is a mecca for folks eating jain food. The kind of options and vareties they offer for Jain's is unbelievable. They did not refuse any dish saying not possible.... More 

Was this review helpful? Yes
TheSerai, General Manager at The Serai, responded to this review

Dear Guest, At the outset would like to thank you for taking time out to write your feedback in Trip Advisor about your recent visit to The Serai Chikmagalur. Your valued comments and suggestions are important for us to improve and ensure that all our guests leave The Serai delighted with memories and experiences to cherish. We sincerely appreciate your... More 

Houston, Texas
Top Contributor
137 reviews 137 reviews
134 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed November 17, 2014

This luxury property is located in the midst of coffee plantation along with other plants like peppers, limes, oranges etc. it was not easy to get there. There are no airport near to Chikmagalur town and the nearest airport is Bangalore, which is four and a half hours' drive away. The staff here were helpful and attentive. We were welcome... More 

Was this review helpful? Yes
TheSerai, General Manager at The Serai, responded to this review

Dear Guest, At the outset would like to thank you for taking time out to write your feedback in Trip Advisor about your recent visit to The Serai Chikmagalur. Your valued comments and suggestions are important for us to improve and ensure that all our guests leave The Serai delighted with memories and experiences to cherish. We sincerely appreciate your... More 

Ternat, Brabant, Belgium
Contributor
19 reviews 19 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 11, 2014

Fantastic hotel amidst the coffee plantations in Karnataka State. The setting is sublime and the rooms stunning. We had our private pool, but the infinity pool of the hotel is also worth trying. Restaurant and food are also very good, although the buffet could be a little more international. We will certainly try to go back on an other occasion.

Was this review helpful? Yes
TheSerai, General Manager at The Serai, responded to this review

Dear Guest, At the outset would like to thank you for taking time out to write your feedback in Trip Advisor about your recent visit to The Serai Chikmagalur. Your valued comments and suggestions are important for us to improve and ensure that all our guests leave The Serai delighted with memories and experiences to cherish. We sincerely appreciate your... More 

2 reviews
5 of 5 stars Reviewed November 11, 2014

Too good for honeymoon stay Swimming pool in villa is good with romantic couch Room is too big Staff is very courteous with good menu for food lovers Will definitely visit again due to this resort but nothing interesting in nearby sight seeing

Was this review helpful? Yes
TheSerai, General Manager at The Serai, responded to this review

Dear Guest, At the outset would like to thank you for taking time out to write your feedback in Trip Advisor about your recent visit to The Serai Chikmagalur. Your valued comments and suggestions are important for us to improve and ensure that all our guests leave The Serai delighted with memories and experiences to cherish. We sincerely appreciate your... More 

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Additional Information about The Serai

Address: B.M. Road | Mugthihalli Post, Chikamagalur 577133, India
Location: India > Karnataka > Chikamagalur
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Serai 4*
Number of rooms: 29
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Also Known As:
The Serai Hotel Chikamagalur
The Serai India/Karnataka - Chikamagalur

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