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The Serai

Certificate of Excellence
4.0 of 5
B.M. Road | Mugthihalli Post, Chikamagalur 577133, India
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The Serai
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The Serai
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265 reviews from our community

Traveler rating
    152
    77
    21
    10
    5
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103
91
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bangalore, Karnataka, India
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Firstly I'd like to say that this property is built in a coffee estate and the greenery is just awesome! The view is from the reception lobby is itself enticing! The rooms were very clean and we stayed in a Jacuzzi villa for a night and in the pool villa on the following night. Enjoyed both the rooms! Room service... More 

Was this review helpful? Yes
TheSerai, General Manager at The Serai, responded to this review

Dear Guest, At the outset would like to thank you for taking time out to write your feedback in Trip Advisor about your recent visit to The Serai Chikmagalur. Your valued comments and suggestions are important for us to improve and ensure that all our guests leave The Serai delighted with memories and experiences to cherish. We sincerely appreciate your... More 

Bengaluru (Bangalore), India
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

As like always, iwould like to summarize the place and then detaills. Just by having a great piece of real estate, you cannot have a great hotel. It takes much more than good property, rooms, land scapes and views. People do come back to a property for service, hospitality and more... Now for the details. This 7-8 year old resort... More 

Was this review helpful? Yes 11
TheSerai, General Manager at The Serai, responded to this review

Dear Guest, At the outset would like to thank you for taking time out to write your feedback in Trip Advisor about your recent visit to The Serai Chikmagalur. Your valued comments and suggestions are important for us to improve and ensure that all our guests leave The Serai delighted with memories and experiences to cherish. We sincerely appreciate your... More 

Chennai (Madras), India
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Serai is definitely a very beautiful luxurious boutique resort amidst a calm atmosphere. We opted for the estate pool villa which had a very big bedroom and a huge most luxurious bathroom. We had a private middle sized pool which was very good. Interiors of the room were very elegant. Considering it is a five star rated resort we expected... More 

Was this review helpful? Yes 7
TheSerai, General Manager at The Serai, responded to this review

Dear Guest, At the outset would like to thank you for taking time out to write your feedback in Trip Advisor about your recent visit to The Serai Chikmagalur. Your valued comments and suggestions are important for us to improve and ensure that all our guests leave The Serai delighted with memories and experiences to cherish. We sincerely appreciate your... More 

Bangalore
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good for corporate outbounds and activities: cricket, shuttle, tennis, archery, treasure hunts, spa, indoor games & walks. This particular property is not spectacular (as one says about resorts) but the estate that surronds is good enough for a weekend or corporate break. The restaurant serves pretty good food (veg & non-veg); the bar location is wonderful. On our trip we... More 

Was this review helpful? Yes 8
TheSerai, General Manager at The Serai, responded to this review

Dear Guest, At the outset would like to thank you for taking time out to write your feedback in Trip Advisor about your recent visit to The Serai Chikmagalur. Your valued comments and suggestions are important for us to improve and ensure that all our guests leave The Serai delighted with memories and experiences to cherish. We sincerely appreciate your... More 

Kolhapur, India
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything about the resort was luxury defined. The villa had a clean private pool with a oudoor adjoining bed. The walls around are quite high affording good privacy. The room is large and well appointed and very clean. The bathroom has separate bathtub, commode and wash areas which were very clean. The toiletries were well equipped. The sleep quality was... More 

Was this review helpful? Yes 5
TheSerai, General Manager at The Serai, responded to this review

Dear Guest, At the outset would like to thank you for taking time out to write your feedback in Trip Advisor about your recent visit to The Serai Chikmagalur. Your valued comments and suggestions are important for us to improve and ensure that all our guests leave The Serai delighted with memories and experiences to cherish. We sincerely appreciate your... More 

Mysore, India
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had been there for my Marriage anniversary.... No doubt its a romantic place.... Rooms are pretty good but cant compare it to orange county... Food not up to the mark... Resort is not baby friendly... Lots of edges in the room got to keep a watch on kid all the time.. Would advise to choose some other resort if... More 

Was this review helpful? Yes 6
TheSerai, General Manager at The Serai, responded to this review

Dear Guest, At the outset would like to thank you for taking time out to write your feedback in Trip Advisor about your recent visit to The Serai Chikmagalur. Your valued comments and suggestions are important for us to improve and ensure that all our guests leave The Serai delighted with memories and experiences to cherish. We sincerely appreciate your... More 

Bengaluru (Bangalore), India
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Picture this. You've been married for 2.5 years and you work so hard at work and come back home to kick back and relax a bit only to realize that there is a mountain of house work pending. The same applies to your spouse. You start to wonder - is this what marriage is all about? Work at the office... More 

Was this review helpful? Yes 5
TheSerai, General Manager at The Serai, responded to this review

Dear Guest, At the outset would like to thank you for taking time out to write your feedback in Trip Advisor about your recent visit to The Serai Chikmagalur. Your valued comments and suggestions are important for us to improve and ensure that all our guests leave The Serai delighted with memories and experiences to cherish. We sincerely appreciate your... More 

Bengaluru (Bangalore), India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Visited 'The Serai, Chikamagalur' during the period 6th March 2015 to 8th March 2015. We were 3 couples who spent about 3 nights there and another one of our friend couple joined in for a night on the 7th. The view around the property and within the property is absolutely impeccable. Ofcourse if you have kids (below 5 years age),... More 

Was this review helpful? Yes 8
TheSerai, General Manager at The Serai, responded to this review

Dear Guest, At the outset would like to thank you for taking time out to write your feedback in Trip Advisor about your recent visit to The Serai Chikmagalur. Your valued comments and suggestions are important for us to improve and ensure that all our guests leave The Serai delighted with memories and experiences to cherish. We sincerely appreciate your... More 

Hyderabad, India
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 11, 2015 via mobile

Awesome property for new married couple , very silent and peace full place , food is very good and u get the choices what we want to have , jain food also available , please go 3-4 couples together so that u would have time pass easily , villa is very big with personal swimming pool , Very NYC place... More 

Was this review helpful? Yes 3
TheSerai, General Manager at The Serai, responded to this review

Dear Guest, At the outset would like to thank you for taking time out to write your feedback in Trip Advisor about your recent visit to The Serai Chikmagalur. Your valued comments and suggestions are important for us to improve and ensure that all our guests leave The Serai delighted with memories and experiences to cherish. We sincerely appreciate your... More 

Bangalore
Senior Contributor
48 reviews 48 reviews
21 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed February 24, 2015

[I wanted to give a "Good" rating, but TripAdvisor only seems to have "Very Good" after "Average".] Even before you visit this place, you're awestruck by the good roads leading almost all the way to this place from Bangalore (that is assuming you don't go out of your way to avoid paying tolls - we counted five toll plazas on... More 

Was this review helpful? Yes 7
deepikadas, General Manager at The Serai, responded to this review

Dear Guest, At the outset would like to thank you for taking time out to write your feedback in Trip Advisor about your recent visit to The Serai. Your valued comments and suggestions are important for us to improve and ensure that all our guests leave The Serai delighted with memories and experiences to cherish. With regards to your feedback... More 

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