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Citrus Bangalore

Certificate of Excellence
80/2 Marathahalli - Sarjapur Outer Ring Road Bellandur, Bengaluru (Bangalore) 560103, India
Hotel amenities
Citrus Bangalore
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Certificate of Excellence
A recent review
3 of 5 stars reviewed yesterday
Jat00704 Delhi
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150 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Delhi
Contributor
15 reviews 15 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

The Hotel is situated in the IT Hub of Bangalore in Marthahalli. The rooms are decent and well decorated. All the facilities of any three star hotel are there. Some of the staff is courteous but not all. Few of them have become arrogant as now they are getting good business from neighboring IT and many other corporate offices. Compared... More 

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Manipal, India
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This place is tidy and the room service is brilliant. The food is even great. Luxurious stay with all the facilities. It is not that expensive but yes, affordable. I stayed there for one week and enjoyed my stay there. Overall it was an amazing experience.

Was this review helpful? Yes
NitinBangalore, Regional General Manager at Citrus Bangalore, responded to this review

Dear Guest, Thank you for taking time to share your experience with the TripAdvisor community. Your time and review is precious to us. Your appreciation of our product and food is indeed heart-warming. It is our continuous endeavor to deliver excellent service which meets high standards of hospitality with vale for money. We value your kind words & support and... More 

Gurgaon, India
1 review
3 of 5 stars Reviewed 2 weeks ago

Good size of rooms though the amenities provided could have been better. The breakfast menu has many options and is really value for money. The bar though averagely appointed is cheap and good value for money too. Overall good experience at the price it comes

Was this review helpful? Yes
NitinBangalore, Regional General Manager at Citrus Bangalore, responded to this review

Dear Guest, Thank you for posting such gracious comments on Trip Advisor. It was a pleasure to have been of service to you. We are pleased to note that our facilities were to your satisfaction. We look forward to the opportunity of welcoming you back on your next visit to Bangalore. Regards Nitin Pathak More 

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This was my 2nd visit to the hotel in 3 months. The highlights continue to be the extremely hospitable staff, always smiling an willing to help. Good focus on simplicity and efficiency and great location, close to the IT parks. 1 area for improvement,which as a well wisher, I would want the management to improve is the food. Though the... More 

Was this review helpful? Yes
NitinBangalore, Regional General Manager at Citrus Bangalore, responded to this review

Dear Guest, We thank you for your patronage of Citrus Bangalore. The team and I sincerely appreciate your review shared with the TripAdvisor community. We are also grateful for your kind words of appreciation for the team and service. I am extremely concerned about your comments on food. We do not compromise on quality of food and it is our... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Good hotel..good food..great service..great location..convenient...courteous staff(Harish, the room service/maintenance guy was very courteous, helpful and did a great job). Will surely visit again. Thanks.

Was this review helpful? Yes
NitinBangalore, Regional General Manager at Citrus Bangalore, responded to this review

Dear Guest, We thank you for choosing Citrus Bangalore for your stay. We are grateful to you for having spared a few moments to share your experience and appreciation of our product and services. Your genuine and valuable evaluation of our performance inspires us to continue achieving even higher standards of service excellence. We look forward to the opportunity of... More 

Bengaluru (Bangalore), India
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I would recommend citrus to all those who expect a decent stay and the quality of service was very good. The price were also very reasonable The hospitality of the staff who served us breakfast was very good The location of the Hotel seems to be convenient as it's in the outer ring road.

Was this review helpful? Yes 3
NitinBangalore, Regional General Manager at Citrus Bangalore, responded to this review

Dear Guest, We thank you for taking time to update your experience on TripAdvisor. Your time and praise is overwhelming and precious to us. We are happy to note your feedback on our product, location and service. We thank you once again for your appreciative feedback and your recommendation and look forward to having more opportunities to be of service... More 

1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 22, 2015 via mobile

Hospitality was really excellent. Ala carte food was excellent. Staff was quite courteous and loving. Located near IT hub. 5 minutes walk to Central Mall for shopping. Dinner buffet to be improved. Overall experience was good.

Was this review helpful? Yes 4
NitinBangalore, Regional General Manager at Citrus Bangalore, responded to this review

Dear Guest, We thank you for taking time to update your experience on TripAdvisor. We are also grateful for your kind words of appreciation for the team. Our endeavor remains to continuously engage in service excellence and feedback such as yours is the true inspiration behind our philosophy towards hospitality. Rest assured that we have noted your comments in regards... More 

Calicut, Kerala, India
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 20, 2015

I stayed at Citrus Bangalore last week for 3 days and I felt it like home. Specially hospitality by the staff and the food was really good. The location of the Hotel seems to be convenient as it's in the outer ring road.

Was this review helpful? Yes 4
NitinBangalore, Regional General Manager at Citrus Bangalore, responded to this review

Dear Guest, Thank you very much for taking time to post a review of our hotel and also for your compliments on our rooms and the service. We are delighted to note that you found our hotel as second home. Thank you for your compliments. We look forward to the opportunity of welcoming you back on your next visit to... More 

Siliguri, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 18, 2015

My view to this hotel is Excellent, and the quality of service and food options has been improving every time, and the location of this hotel is so good, and I need not have to struggle to reach anywhere in Bangalore. Specially thanks for F & B staff for food quality they have maintained and also special thanks for Goutam... More 

Was this review helpful? Yes 1
NitinBangalore, Regional General Manager at Citrus Bangalore, responded to this review

Dear Guest, It was a delight to have you stay with us. We also thank you for your encouraging feedback on Trip Advisor. We are pleased to note that our facilities were to your satisfaction. I sincerely appreciate your recognition of our team members for all their efforts. We value your support and patronage and look forward to having more... More 

New Delhi, India
Contributor
12 reviews 12 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed April 15, 2015

I stayed at Citrus last week for 6 days. Overall the stay was good but has some problems. Pros: Location of the hotel is good and food was really good. Staff was supportive Cons: Everyday I used to book taxi a day prior to the requirement and still there used to be a delay in getting that. Also I made... More 

Was this review helpful? Yes 1
NitinBangalore, Regional General Manager at Citrus Bangalore, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us. I was extremely concerned about your comments on responsiveness of front desk team, my sincere apologies for the inconvenience and may I assure you that I have addressed this matter with the team and all internal procedures have been strengthened and emphasized to avoid any recurrence.... More 

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