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Citrus Bangalore

Certificate of Excellence
80/2 Marathahalli - Sarjapur Outer Ring Road Bellandur, Bengaluru (Bangalore) 560103, India
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Citrus Bangalore
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193 Reviews from our TripAdvisor Community

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Bengaluru (Bangalore), India
1 review
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for almost 1 month from Jan > Feb '16. Always treated well although the phone in my room seemed to ring on a daily basis without anyone on the line when I picked up the receiver. I also received a call from reception saying someone was on the line for me but I didn't want the call transferred... More 

Helpful?
Thank IJBPre
Bengaluru (Bangalore), India
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Recently I have visited both the restaurants Biso and Skylit for two official dinners. The experience was lovely. Everyone loved the food, ambience, and specially the service. When it comes to service at this hotel, I would want to highlight one name and i.e. Mr. Arun Shukla from F&B department. Amazing guy with amazing standards. My Japanese client also appreciated... More 

Helpful?
Thank Rajan_Rana
New Delhi, India
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

One of the best hotels in town for Corporates. Been there twice. If you are on a business trip in the city let this place be your stay. Service is commendable, they understand your priority and need. Like all its peer the offer complementary breakfast, Rooms are well decorated and well lit. Service attendants were professional. It was nice experience... More 

Helpful?
Thank Kaustav_Dasgupta
New Delhi, India
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A basic 3 star hotel. It serves the purpose if you areon a trip surrounding the tech parks which are quite close. The rooms were well maintained, clean with all amenities. Good hospitality & room service. The staff is polite, friendly & smiling. The mini bar was well equipped & admirably the stuff was not too overpriced as in most... More 

Helpful?
Thank SurabhiRas
NitinBangalore, Regional General Manager at Citrus Bangalore, responded to this review

Dear Guest, It was a delight to have you stay with us. We also thank you for your encouraging feedback on Trip Advisor. We are pleased to note that our facilities were to your satisfaction. Rest assured we have noted your comments on traffic noise and would definitely look at all possibilities of curbing it down to a minimum level.... More 

Bengaluru (Bangalore), India
1 review
2 of 5 stars Reviewed 3 weeks ago

The sales manager said the Citrus Hotel in Bengaluru was a 4 star. This is misleading. The hotel does not even come close to a 2 star. It has a small gym. No pool and several other amenities are missing. The other problem is it is near the highway. There will be some distant traffic noise. The toilets are not... More 

Helpful?
Thank Justin C
NitinBangalore, Regional General Manager at Citrus Bangalore, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us. I can see from your comments that we were not able to live up to your expectations especially in terms of product and room amenities. I have no excuses to offer, but certainly believe that we have failed to provide you the service expected of us.... More 

1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

In a nutshell,my overall stay experience was average at Citrus hotels, Bangalore. I was pretty much satisfied with the housekeeping staff as their service was both proactive and timely. Moreover, I was personally impressed with the way the hotel manager Mr. Jam dealt with his guests and tried his best to make their stay experience better. The housekeeping management and... More 

Helpful?
Thank Jithin J
NitinBangalore, Regional General Manager at Citrus Bangalore, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us. Kindly accept our sincere apologies for not giving you the high standard of hospitality which is the general norm of our hotel. I am extremely concerned about your comments on security guards and have conducted a thorough investigation. We encourage multitasking at our hotels, our security... More 

Navi Mumbai, India
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed @ Citrus for 4 days on a business trip. Hospitality is good, so are the rooms - clean and well maintained. The breakfast @ Biso - the coffee shop is also very good. Hotel provides a drop and pickup facility to and from Offices. So in short all is good, but on the costing front I thought the rooms... More 

Helpful?
Thank Amit_Parab
NitinBangalore, Regional General Manager at Citrus Bangalore, responded to this review

Dear Guest, We thank you for choosing Citrus Bangalore for your stay. We are grateful to you for having spared a few moments to share your experience and appreciation of our product and services. We look forward to the opportunity of welcoming you back on your next visit to Bangalore. Regards Nitin Pathak More 

Bengaluru (Bangalore), India
Level Contributor
6 reviews
4 of 5 stars Reviewed January 6, 2016

Breakfast is the best, lot of varieties to choose from. Staff in the restaurant Biso are very nice. Provided complimentary commute to and from office. Only negative is dont have a good light(floroscent , had this slight orange hue light) to do some work or read Housekeeping was good and prompt for any help like TV, Wifi(when expired immediately got... More 

Helpful?
Thank mallikarjuna R
NitinBangalore, Regional General Manager at Citrus Bangalore, responded to this review

Dear Guest, Thank you for taking time to share your experience with the TripAdvisor community. Your time and review is precious to us. Your appreciation of our product and food is indeed heart-warming. Breakfast being the first and important meal of the day, we ensure the best possible variety and quality. I have conveyed your kind words to the Housekeeping... More 

Kolkata (Calcutta), India
1 review
5 of 5 stars Reviewed January 6, 2016

Visited Citrus for the first time.It was a lovely experience which was made by the amazing staffs.Lovely food.The environment was so pleasant.They made my day.Thank you so much for taking care of me .

Helpful?
Thank arnab651
NitinBangalore, Regional General Manager at Citrus Bangalore, responded to this review

Dear Guest, It was a delight to have you stay with us. We also thank you for your encouraging feedback on Trip Advisor. We are pleased to note that our facilities were to your satisfaction and look forward to the opportunity of welcoming you back on your next visit to Bangalore. Regards Nitin Pathak More 

Boston, Massachusetts
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed December 23, 2015

The rooms are clean and well furnished, comfortable bed to sleep, check-in/out was pleasant and smooth. Internet access is slow or poor strength, the restaurant staff/service are just okay, the break fast is excellent, food is good but little bit expensive.

Helpful?
Thank LiveLifenTravel
NitinBangalore, Regional General Manager at Citrus Bangalore, responded to this review

Dear Guest, It was a delight to have you stay with us. We also thank you for your encouraging feedback on Trip Advisor. We are pleased to note that our facilities were to your satisfaction. We looking forward to welcome you soon back to Citrus Bangalore. Regards Nitin pathak More 

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