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All 553 Bangalore hotels

Citrus Bangalore

3.5 of 5 Hotel   |   80/2 Marathahalli - Sarjapur Outer Ring Road Bellandur, Bangalore 560103, India
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Citrus Bangalore
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Ranked #49 of 553 Hotels in Bangalore
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
LaxmiMK Bangalore, India
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94 reviews from our community

Traveler rating
    49
    33
    7
    2
    3
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16
8
4
57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bangalore, India
1 review
3 of 5 stars Reviewed 1 week ago

Have had multiple workshops at the banquet hall over the last few weeks. Was very impressed with the service at the first instance/couple of workshops. The workshops being day long, required the staff to be proactive in their service. They did not disappoint. However, in the last couple of workshops, slack service was what was experienced. Be it in cleanliness... More

Was this review helpful? Yes
NitinBangalore, Regional General Manager at Citrus Bangalore, responded to this review

Dear Guest, Thank you for taking time to share your experience with the TripAdvisor community. Your time and review is precious to us. Kindly accept our sincere apologies for not being consistent with our high standard of hospitality which is the general norm of our hotel. The service and cleanliness issues that you mentioned have been brought to the attention... More

Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed 1 week ago

I stayed with my family and we all enjoyed very much the stay and food.. I would recommend others for an enjoyable stay at Bangalore. This is the place to be if one likes live music & great tasting food added with warm & friendly service. Need anyone ask for more… there is more they offer. Stayed earlier for one... More

Was this review helpful? Yes
NitinBangalore, Regional General Manager at Citrus Bangalore, responded to this review

Dear Guest, Thank you for taking time to share your experience with the TripAdvisor community. Your time and review is precious to us. Your appreciation of our our services, product and food is indeed heart-warming. I have conveyed your kind words to the service team and our chefs for whom it is a great source of inspiration. The team and... More

Tainan, Taiwan
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is more like for business travelers. The rooms are spacious and clean. The staff is courteous and always ready to help. In room dining service is provided for lunch and dinner only, for breakfast its buffet system .The food quality is excellent. The hotel restaurants are bit costly but there are many good restaurants nearby for better options.... More

Was this review helpful? Yes
NitinBangalore, Regional General Manager at Citrus Bangalore, responded to this review

Dear Guest, Thank you very much for taking time to post a review of our hotel and also for your compliments on our rooms, food and the service. We are known to provide value for money to all our guests, however, as suggested, we will definately relook into our menu pricing. We have noted your comments on Mineral Water charges,... More

Bangalore
1 review
1 of 5 stars Reviewed 2 weeks ago

I checked in into this hotel and everything seemed fine till the next day morning when we realised the AC was leaking and room was in a mess with water on the floor across half the room. It didn't stop there, they mentioned we had a complimentary drop to the office, we double confirmed and they said yes, but when... More

Was this review helpful? Yes
NitinBangalore, Regional General Manager at Citrus Bangalore, responded to this review

Dear Guest, Thank you for taking time to post a review on Trip Advisor. I would like to apologize most sincerely for the inconvenience you had because of AC leakage. I have no excuses to offer, but certainly believe that we have failed to provide you the product expected of us. This is definitely not the Citrus standard. Please may... More

Kolkata (Calcutta), India
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I would like to share my views about the experence during my stay in Citrus Hotel Bangalore for 1 month.I was there for a business trip.First of all I want to mention about the facilites ... Hotel has free WiFi,complementory breakfast,gym facilites and cab service for office transfer.The front office response is very quick.House keeping was excellent and the room... More

Was this review helpful? Yes 4
NitinBangalore, Regional General Manager at Citrus Bangalore, responded to this review

Dear Guest, We thank you for choosing Citrus Bangalore for your stay. We are grateful to you for having spared a few moments to share your experience and appreciation of our facilities, product and services. Your feedback has been shared with our entire team, and they are delighted to know that they have lived up and exceeded your expectations in... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Well at first i didnt like the hotel cuz when i first arrived they delay me and told me that my room arent prepared.. I had to wait in the lobby with my logged for almost two hours and half.. When the manger in the reception sow me he quickly give order to prepare my room, so i thank him... More

Was this review helpful? Yes 1
NitinBangalore, Regional General Manager at Citrus Bangalore, responded to this review

Dear Guest, Thank you for taking time to share your experience with the TripAdvisor community. Your time and review is precious to us. Your appreciation of our facilities, product, services and food is indeed heart-warming. I have conveyed your kind words to the front office, food & beverage, housekeeping team and our chefs for whom it is a great source... More

Goa, India
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Staff was excellent.....very courteous and helpful.The morning buffet was just amazing with lot of variety to choose from.the rooms are great.Overall it was a great experience.Looking forward to staying here again.

Was this review helpful? Yes 7
NitinBangalore, Regional General Manager at Citrus Bangalore, responded to this review

Dear Guest, We thank you for choosing Citrus Bangalore for your stay. We are grateful to you for having spared a few moments to share your experience and appreciation of our product and services. We value your support and patronage and look forward to having more opportunities to be of service to you. Regards Nitin Pathak More

New Delhi, India
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 25, 2014

I take this opportunity to share my views and experiences during my stay in citrus hotel Bangalore. Their ambiance is phenomenal. I have been staying in so many hotels throughout my career but then Citrus gave me a worth mentioning experience. The rooms were clean, WIFI was working, geezer and A.C were perfect, and my pick and drop was on... More

Was this review helpful? Yes 3
NitinBangalore, Regional General Manager at Citrus Bangalore, responded to this review

Dear Guest, We thank you for choosing Citrus Bangalore for your stay. We are grateful to you for having spared a few moments to share your experience and appreciation of our product and services. Your feedback has been shared with our entire team, and they are delighted to know that they have lived up and exceeded your expectations in making... More

Bangalore, India
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 25, 2014

We had our team lunch organized at BISO restaurant in second week of Aug. Was really impressed with the food and service. Enjoyed the starters a lot. Most impressive starter was Chilly fish, it was awesome. Very courteous staff with zeal to serve you better every time. One of the places in Bangalore where you get value for money ratio... More

Was this review helpful? Yes 3
NitinBangalore, Regional General Manager at Citrus Bangalore, responded to this review

Dear Guest, The entire Food & Beverage team joins me in thanking you for sharing your feedback on TripAdvisor and also for your generous rating of our hotel ‘as one of the good hotels for value of money in Bangalore’. We are grateful for this encouraging and kind words of praise. It is our continuous endeavour to deliver excellent service... More

Hyderabad, Andhra Pradesh, India
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 12, 2014

Citrus Bangalore is a good hotel to stay and feels like at home. All the staff members in this hotel are very co-operative and always ready to help. People in management role are also very helpful and take timely feedback from the customers. Special thanks to Santosh and Jaidev from BISO restaurant. Both of them are very helpful and polite.... More

Was this review helpful? Yes 3
NitinBangalore, Regional General Manager at Citrus Bangalore, responded to this review

Dear Guest, Thank you for taking time to share your experience with the TripAdvisor community. Your time and review is precious to us. We are grateful for your appreciation of the services provided by the team. Your words of appreciation shall go a long way for the team to continue to deliver a high level of service to our guests.... More

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Additional Information about Citrus Bangalore

Address: 80/2 Marathahalli - Sarjapur Outer Ring Road Bellandur, Bangalore 560103, India
Location: India > Karnataka > Bangalore
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Citrus Bangalore 3.5*
Number of rooms: 69
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