The stay at the hotel was very peaceful. We stayed in a non-ac double deluxe room. The pillow covers were not good when entered and they have immediately changed when requested. No disturbance from the hotel staff. There was some power cut and they had back up after sometime. No hassle at all during check out. We did not opt... More

In Bangalore hotel like UG Grand stand for ordinary average people. They provided us money worth value service in Bangalore city, just walk-able distance from Majestic bus stand & Railway station. We felt safety & secure even in the crowd city!

This Hotel's Location is very good just very near to majestic bus stand. M.G Road also very near to this hotel. I booked another Hotel called UG Royal (Operated by same group) from Make My Trip as i already used to stay there. But since their room is full, they ask me to go to UG Grand, which is closed... More

its a good budget hotel except the room service as it wasnt that good. rooms were big but cleanliness matters a lot in stays in hotels which wasnt there at all, as it was quite near to the KG bus stand, it was very much convinient to commute to places, overall a good budget hotel

I was confused where to write this.I had a booking here and they shifted us to UG Regal since it was fully occupied. About UG Regal: The room was small but ok .There was a bad smell in the bed room similar to places where people spit after chewing pan.Mattresses and bedsheets seemed clean.They had a good LCD TV with... More

Room service was not satisfactory. When we ring the bell, sometimes they come, sometimes they don't. The location is very near to City railway station and K.G Bus Stand. Overall its a good quiet place.

I had a booking in UG grand but they shifted me to UG regal. The room over there was too small to adjust. Bedsheet were not so clean no towels was provided even after asking repeated request, Service is quite slow. Reception service is good. Food quality is average.

The staff of this hotel is the worst I have ever come across. The guy who was on the front desk / reception is the worst human being I have ever met and is also a cheat. I felt humiliated because of his rude behaviour. He refused to give bill and charged us more money. His Behaviour is very rude... More

If you need a hotel in walkable distance from City Railway station(Max 10min walk) ,then this may be a option. I stayed for a non-AC room(For INR-650) . The sleeping comfort and bathroom are OK. Its better suited for people, wants to stay just for a day or two. The hotel staff behavior/service was not great . As its very... More