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ITC Gardenia, Bengaluru

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No 1 Residency Road, Bengaluru (Bangalore) 560025, India
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Best prices for: 1 room 1 guest
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ITC Gardenia, Bengaluru
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ITC Gardenia, Bengaluru
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869 reviews from our community

Traveler rating
    619
    181
    37
    11
    21
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117
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574
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (238)
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  • All months
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    (225)
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Bengaluru (Bangalore), India
1 review
5 of 5 stars Reviewed yesterday NEW

I relished my pleasant stay at the ITC Gardenia, Bangalore. The staff is cordial and helpful and extremely responsive. There is a wide choice of restaurants serving great quality food. I liked the four pieces laundry complimentary provided as a service quite innovative. Peaceful atmosphere, helpful and courteous staff and good service in the restaurants. Overall good value for money.... More 

Was this review helpful? Yes
New Delhi, India
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Pros: a. Excellent rooms b. Nice Location - centrally located, 5 mins walking distance from c. Fantastic Ambience d. Superb food e. excellent Lounge f. Beautiful Swimming pool Cons: a. Premium prices b. Mostly booked c. No play area for Kids Thanks to ITC for this wonderful experience.

Was this review helpful? Yes
Virender_Razdan, General Manager at ITC Gardenia, Bengaluru, responded to this review

Dear Guest, Thank you for your feedback. I am delighted to know our team here was able to make your stay special and took care of all your needs. It is truly encouraging to receive feedback such as yours and I thank you for recommending us to other travellers. Your feedback has been noted. We look forward to welcoming you... More 

Bhilwara, India
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

during december 2014, i reside here in itc gardenia. my experience is very awesome with this hotel. 5-star luxurious hotel equipped with every facility. service and food is amazing. proper hygenic environment is maintained here. nice place to stay.

Was this review helpful? Yes 1
Virender_Razdan, General Manager at ITC Gardenia, Bengaluru, responded to this review

Dear Guest, Thank you for your feedback. I am delighted to know our team here was able to make your stay special and took care of all your needs. It is truly encouraging to receive feedback such as yours and I thank you for recommending us to other travellers. We look forward to welcoming you back soon. Warm Regards, Virender... More 

Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is an unbelievable hotel. I rarely take the time to write a review, but the ITC Gardenia warrants it. From the minute that I walked in to checkout, the experience was seamless. The hotel is immaculate and the service second to none. The staff is professional and personal. The restaurant on site offers one of the best breakfasts on... More 

Was this review helpful? Yes 1
Virender_Razdan, General Manager at ITC Gardenia, Bengaluru, responded to this review

Dear Guest, Thank you for your feedback. I am delighted to know our team here was able to make your stay special and took care of all your needs. It is truly encouraging to receive feedback such as yours and I thank you for recommending us to other travellers. We look forward to welcoming you back soon. Warm Regards, Virender... More 

Mumbai (Bombay), India
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

There is no enough words to write about this hotel. I have been staying in this hotel for past 5+ years and this is like my second luxury home. Always feel homely at this place with friendly helpful staff , great ambience and superb food. Thanks ITC for this wonderful experience.

Was this review helpful? Yes 3
Virender_Razdan, General Manager at ITC Gardenia, Bengaluru, responded to this review

Dear Guest, Thank you for your feedback. I am delighted to know our team here was able to make your stay special and took care of all your needs. It is truly encouraging to receive feedback such as yours and I thank you for recommending us to other travellers. We look forward to welcoming you back soon. Warm Regards, Virender... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

Previously I hv stayed in itc rajputana , Jaipur. This time it was itc gardenia Bangalore, just hat's off. It really brings honour for our country in terms of services they provides to guests. Excellent

Was this review helpful? Yes
Virender_Razdan, General Manager at ITC Gardenia, Bengaluru, responded to this review

Dear Guest, Thank you for your feedback. I am delighted to know our team here was able to make your stay special and took care of all your needs. It is truly encouraging to receive feedback such as yours and I thank you for recommending us to other travellers. We look forward to welcoming you back soon. Warm Regards, Virender... More 

Mumbai (Bombay), India
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The ambiance and cleanliness of the rooms was excellent. Staff is very polite and helpful. - Breakfast at Cubbon Pavilion in the company of Ms Sonali Sharma, served by Imran, Tanuj, Needrajeet and Chef Arshdeep Singh and entire team, gives great start to your day. - The front desk is well taken care by Stella, Surabhi, Razia, Abhinav, Snehal and... More 

Was this review helpful? Yes 2
Virender_Razdan, General Manager at ITC Gardenia, Bengaluru, responded to this review

Dear Guest, Thank you for your feedback. I am delighted to know our team here was able to make your stay special and took care of all your needs. It is truly encouraging to receive feedback such as yours and I thank you for recommending us to other travellers. We look forward to welcoming you back soon. Warm Regards, Virender... More 

Jacksonville, Florida
Top Contributor
93 reviews 93 reviews
33 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 1 week ago

Stepping from the bustling street into the Gardenia Hotel is like entering another world. The dusty, noisy street disappears into a green and calm sanctuary. In my experience the service was very good, the room was well furnished and clean. There are the amenities that you would expect in this level hotel. There is a great choice of restaurants within... More 

Was this review helpful? Yes 3
Virender_Razdan, General Manager at ITC Gardenia, Bengaluru, responded to this review

Dear Guest, Thank you for your feedback. I am delighted to know our team here was able to make your stay special and took care of all your needs. Your feedback has been noted for immediate attention. We look forward to welcoming you back soon. Warm Regards, Virender Razdan General Manager, ITC Gardenia More 

Los Altos, California
Top Contributor
51 reviews 51 reviews
50 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 1 week ago

As a frequent visitor to Bangalore, I sometimes rotate my stay to sample the new establishments; to get a feel if things are getting better or "old faithful" properties still are worthy of continuing loyalty. Additional as a Starwood Platinum member, Bangalore's aging Le Meridian is not a great choice. The ITC Gardenia has a great location- quiet yet well... More 

Was this review helpful? Yes 2
Virender_Razdan, General Manager at ITC Gardenia, Bengaluru, responded to this review

Dear Mr Ram Menon, Thank you for taking the time and effort to provide such detailed feedback in your review. This has my personal attention and I sincerely regret your reported experience. At ITC Gardenia, we are committed to providing the finest luxury experience and I assure you that the experience you have shared is not representative of our service... More 

Mumbai (Bombay), India
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

They out perform all other ITC hotels in India in their service ( I have stayed in three of their properties excluding Gardenia). The staff are so friendly welcoming and their attention to detail is simply awesome. I have never heard a "no" for anything so far. The team including Ankit, Abhinav, Stella, Roy, Surbhie, Sunita, Arun have made my... More 

Was this review helpful? Yes 4
Virender_Razdan, General Manager at ITC Gardenia, Bengaluru, responded to this review

Dear Guest, Thank you for your feedback. I am delighted to know our team here was able to make your stay special and took care of all your needs. It is truly encouraging to receive feedback such as yours and I thank you for recommending us to other travellers. We look forward to welcoming you back soon. Warm Regards, Virender... More 

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