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ITC Gardenia, Bengaluru

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No 1 Residency Road, Bengaluru (Bangalore) 560025, India
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Wi-fi and breakfast !
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ITC Gardenia, Bengaluru
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ITC Gardenia, Bengaluru
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877 reviews from our community

Traveler rating
    624
    183
    37
    11
    22
See reviews for
119
60
69
579
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (240)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Swedish first
  • Any
English first
  • All months
    (877)
  • Mar-May only
    (233)
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  • Sep-Nov only
    (206)
  • Dec-Feb only
    (258)
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Bengaluru (Bangalore), India
1 review
5 of 5 stars Reviewed 3 days ago NEW

Everything was in order before I arrived as I had requested which was very helpful in getting settled in sooner and easier and the staff also followed up with me during my stay to ensure everything was to my liking. My initial impression of the hotel and its staff was that the hotel was very clean, up to date with... More 

Was this review helpful? Yes 1
Virender_Razdan, General Manager at ITC Gardenia, Bengaluru, responded to this review

Dear Guest, Thank you for your feedback. I am delighted to know our team here was able to make your stay special and took care of all your needs. It is truly encouraging to receive feedback such as yours and I thank you for recommending us to other travellers. We look forward to welcoming you back soon. Warm Regards, Virender... More 

Dyersburg, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

my family is on vacation in Banglore in December from USA and we stayed four days and had two rooms best service provided from room service to checkin to breakfast to all around i am the owner of few upper economy hotels in USA and this hotel has best service for the money than luxury hotel in USA. bravo to... More 

Was this review helpful? Yes 2
Virender_Razdan, General Manager at ITC Gardenia, Bengaluru, responded to this review

Dear Guest, Thank you for your feedback. I am delighted to know our team here was able to make your stay special and took care of all your needs. It is truly encouraging to receive feedback such as yours and I thank you for recommending us to other travellers. We look forward to welcoming you back soon. Warm Regards, Virender... More 

Stafford, United Kingdom
Senior Contributor
49 reviews 49 reviews
24 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

Great service - fantastic rooms. Free bar for hotel residents during happy hour. Breakfast was good. Food at curries and kebabs was superb! Very luxurious. If you are into cricket I think the Indian team stay here. Located right next to the ipl stadium.

Was this review helpful? Yes 2
Virender_Razdan, General Manager at ITC Gardenia, Bengaluru, responded to this review

Dear Guest, Thank you for your feedback. I am delighted to know our team here was able to make your stay special and took care of all your needs. It is truly encouraging to receive feedback such as yours and I thank you for recommending us to other travellers. We look forward to welcoming you back soon. Warm Regards, Virender... More 

Chennai
Senior Contributor
49 reviews 49 reviews
29 hotel reviews
73 helpful votes 73 helpful votes
1 of 5 stars Reviewed 1 week ago

This property provides health faucet only to people who are willing to pay more. Shockingly the health faucet "product" is only available in premium category rooms. I was asked to pay 2500 INR extra if I wanted a room with health faucet. The most remarkable feature of the experience was drainage water in the bath tub. Better check the water... More 

Was this review helpful? Yes 1
Virender_Razdan, General Manager at ITC Gardenia, Bengaluru, responded to this review

Dear Mr Akhil, Thank you for taking the time and effort to provide such detailed feedback in your review. This has my personal attention and I sincerely regret your reported experience. At ITC Gardenia, we are committed to providing the finest luxury experience and I assure you that the experience you have shared is not representative of our service standards.... More 

Gurgaon, India
1 review
5 of 5 stars Reviewed 1 week ago

It was the best of all recent stays, the courtesy extended during the visit was the best of any other experiences. Breakfast was the best experience, Wifi was also better than usual. One should prefer to stay when possible.

Was this review helpful? Yes
Virender_Razdan, General Manager at ITC Gardenia, Bengaluru, responded to this review

Dear Guest, Thank you for your feedback. I am delighted to know our team here was able to make your stay special and took care of all your needs. It is truly encouraging to receive feedback such as yours and I thank you for recommending us to other travellers. We look forward to welcoming you back soon. Warm Regards, Virender... More 

New Delhi, India
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good hotel with some best features which makes your stay perfect and gives you a better and comfortable environment to stay. Quality of food and sevice was upto the mark. One should stay and enjoy this hotel.

Was this review helpful? Yes 3
Virender_Razdan, General Manager at ITC Gardenia, Bengaluru, responded to this review

Dear Guest, Thank you for your feedback. I am delighted to know our team here was able to make your stay special and took care of all your needs. It is truly encouraging to receive feedback such as yours and I thank you for recommending us to other travellers. We look forward to welcoming you back soon. Warm Regards, Virender... More 

Kerala, india
Contributor
18 reviews 18 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Location :::: Centrally located at Bangalore Check In :::: Effortless, Stay :::: Good spacious rooms, even with an extra bed, nice decor and feel good luxury. BreakFast ::: Excellent spread from Indian ( north & South ) to Asian , Med to Continental, well balanced to give that early morning right punch. Restaurants ::: Kebabs & Curries , serves some... More 

Was this review helpful? Yes 3
Virender_Razdan, General Manager at ITC Gardenia, Bengaluru, responded to this review

Dear Guest, Thank you for your feedback. I am delighted to know our team here was able to make your stay special and took care of all your needs. It is truly encouraging to receive feedback such as yours and I thank you for recommending us to other travellers. Your feedback has been noted for improvement. We look forward to... More 

Bengaluru (Bangalore), India
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The stay starts in style. The moment we get out of our cab, we were greeted with a warm 'Namaste' (Indian Greetings). The staff is incredible proactive and before we could even pretend to pick your bags, someone had already taken care of the bags. The check-in desk is friendly and we were treated to a royal welcome with a... More 

Was this review helpful? Yes 3
Virender_Razdan, General Manager at ITC Gardenia, Bengaluru, responded to this review

Dear Guest, Thank you for your feedback. I am delighted to know our team here was able to make your stay special and took care of all your needs. It is truly encouraging to receive feedback such as yours and I thank you for recommending us to other travellers. We look forward to welcoming you back soon. Warm Regards, Virender... More 

Bengaluru (Bangalore), India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I relished my pleasant stay at the ITC Gardenia, Bangalore. The staff is cordial and helpful and extremely responsive. There is a wide choice of restaurants serving great quality food. I liked the four pieces laundry complimentary provided as a service quite innovative. Peaceful atmosphere, helpful and courteous staff and good service in the restaurants. Overall good value for money.... More 

Was this review helpful? Yes 1
Virender_Razdan, General Manager at ITC Gardenia, Bengaluru, responded to this review

Dear Abhishek, Thank you for your feedback. I am delighted to know our team here was able to make your stay special and took care of all your needs. It is truly encouraging to receive feedback such as yours and I thank you for recommending us to other travellers. Your feedback has been noted for consideration. We look forward to... More 

New Delhi, India
Top Contributor
50 reviews 50 reviews
22 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Pros: a. Excellent rooms b. Nice Location - centrally located, 5 mins walking distance from c. Fantastic Ambience d. Superb food e. excellent Lounge f. Beautiful Swimming pool Cons: a. Premium prices b. Mostly booked c. No play area for Kids Thanks to ITC for this wonderful experience.

Was this review helpful? Yes 1
Virender_Razdan, General Manager at ITC Gardenia, Bengaluru, responded to this review

Dear Guest, Thank you for your feedback. I am delighted to know our team here was able to make your stay special and took care of all your needs. It is truly encouraging to receive feedback such as yours and I thank you for recommending us to other travellers. Your feedback has been noted. We look forward to welcoming you... More 

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