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All 553 Bangalore hotels

ITC Gardenia, Bengaluru

5.0 of 5 Hotel   |   No 1 Residency Road, Bangalore 560025, India
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ITC Gardenia, Bengaluru
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92%
Ranked #7 of 553 hotels in Bangalore
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Vijay S San Francisco, California
  • Reviews (691)
  • Photos (323)
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691 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (184)
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English first
San Francisco, California
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is still my favorite hotel in India. Love the lobby and the staff. Great food. And drinks. Unfortunately rooms are showing signs of age. Coffee table was broken and was of course promptly replaced. Shower glass was replaced by a cheap shower curtain. Hopefully management will fix these kind of issues quickly and not disappoint on my next visit.

Was this review helpful? Yes 1
Zubin S, General Manager at ITC Gardenia, Bengaluru, responded to this review

Dear Guest, Thank you for your invaluable feedback. I am delighted to know that ITC Gardenia remains your favourite hotel and I sincerely apologise for the inconvenience reported by you during your stay with us. I assure you these issues have my personal attention and my team shall be sensitized to the same. At ITC Gardenia we are committed to... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This is my 3rd stay here and it's been consistently good. It's convenient to Manyata tech park. Wifi is strong and reliable. Staff is friendly and competent. Breakfast buffet is very good and they have happy hour for guests. Love free laundry service for 6 pieces. I just bring shirts and get butler service on arrival

Was this review helpful? Yes 1
Zubin S, General Manager at ITC Gardenia, Bengaluru, responded to this review

Dear Guest, Thank you for your appreciative comments. I am delighted to know you enjoyed your stay and were pleased with the service. At ITC Gardenia we strive to offer the finest Indian as well as international cuisine and I am delighted to know you enjoyed our breakfast spread. My team and I look forward to welcoming you back on... More

Irving, Texas
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I have stayed here twice, and each time the service was very good, and the staff very friendly. The breakfast each morning needs to be enjoyed -- so not just time for a quick bite - you need to take time there. Great central gazebo in the hotel grounds for drinks and snakcs.

Was this review helpful? Yes 1
Zubin S, General Manager at ITC Gardenia, Bengaluru, responded to this review

Dear Guest, Thank you for taking the time to review ITC Gardenia. I am delighted to know my team ensured you had a pleasant stay and that you enjoyed every aspect of the hotel. At ITC Gardenia, we strive to offer the finest culinary experience and I am glad to know our breakfast menu was to your liking. My team... More

Melbourne, Australia
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Rooms are spacious and clean. But it is the hotel spa that is great. The facilities are really excellent and the facials and massages are excellent. The gym is 24/7 but very small for a hotel this size. Only 3 treadmills and the staff were not very friendly. Seeming to prefer to look after males rather than females. The cocktail... More

Was this review helpful? Yes 1
Zubin S, General Manager at ITC Gardenia, Bengaluru, responded to this review

Dear Guest, Thank you for sharing your feedback. I am delighted to know you enjoyed your stay and were pleased with the spa facilities. At Kaya Kalp, we take pride in offering the finest indigenous as well as international spa therapies and I am glad you enjoyed the facials and the massage. I also sincerely regret the inconvenience reported by... More

Dubai
Contributor
13 reviews 13 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my third stay with them, they go out of their way to make a guest feel special. Customer service is tops. They are responsive to calls, emails and complaints. Their suites are comfortable and spacious. Their daily replenishment of the fruit basket was an awesome touch. They went of their way to organize the kids room directly opposite... More

Was this review helpful? Yes
Zubin S, General Manager at ITC Gardenia, Bengaluru, responded to this review

Dear Guest, Thank you for your positive feedback. I am delighted to know our team here was able to make your stay special and took care of all your needs. It is truly encouraging to receive feedback such as yours and all of us at ITC Gardenia look forward to welcoming you back again soon. Warm Regards, Zubin S Songadwala More

Vancouver, Canada
1 review
4 of 5 stars Reviewed 1 week ago

We spent 2 weeks in Bangalore and ITC Gardenia was a life-saver! Coming back to the hotel was always the high point of our work day in Bangalore. Everyone in the hotel was friendly and caring, and if you have any special requests, just ask the customer relationship officers. They will tend to your every need! (for example, if you... More

Was this review helpful? Yes
Zubin S, General Manager at ITC Gardenia, Bengaluru, responded to this review

Dear Guest, Thank you for taking the time to review ITC Gardenia. I am glad to know we were able to offer you an oasis of comfort and serenity and you were happy with the quality of service provided. At ITC Gardenia, we pride ourselves on offering the finest indigenous culinary experience and I am delighted to know you enjoyed... More

Denmark
Top Contributor
112 reviews 112 reviews
57 hotel reviews
118 helpful votes 118 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed 1 night for business. Sleep quality and quality of room overall great, good ammenities etc. - breakfast with an overwhelming selection - recommend you allocate sufficient time for breakfast to really enjoy it. So overall - yes I would stay here again.

Was this review helpful? Yes 1
Zubin S, General Manager at ITC Gardenia, Bengaluru, responded to this review

Dear Guest, Thank you for recommending our hotel to the TripAdvisor community. I am glad to know you enjoyed your time with us and my team and I look forward to hosting you again soon. Warm Regards, Zubin S Songadwala More

Singapore, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A bit old but regal property, excellent service. Really loved the free night beverage service where you can order hot chocolate, camomile tea or a range of other drinks from your room to help you get a good night's sleep. Thumbs up!

Was this review helpful? Yes 1
Zubin S, General Manager at ITC Gardenia, Bengaluru, responded to this review

Dear Guest, Thank you for your feedback. I am delighted to know you enjoyed your time at the ITC Gardenia. At ITC Hotels, we strive to offer the finest "sleep" experience to all our guests, by providing an array of ameninities that help you relax and unwind. I am glad to know you were pleased with the quality of service... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We were there for 4 days about 2 weeks ago and we loved it !!!! We really recommend this hotel. The staff is so friendly, the food delicious (loved the buffet for breakfast!!) and great facilities! It is a new hotel and the rooms are great size. Staff really help you if you need anything! They will go beyond to... More

Was this review helpful? Yes 1
Zubin S, General Manager at ITC Gardenia, Bengaluru, responded to this review

Dear Guest, Thank you recommending ITC Gardenia to the TripAdvisor community. It is truly encouraging to read comments such as yours and it inspires our team to continue providing the finest luxury experience in Bengaluru. I am delighted to know you were happy with your room and enjoyed your dining experience as well. We look forward to the opportunity of... More

New Delhi, India
Top Contributor
59 reviews 59 reviews
42 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My travel to Bangalore has become a little less frequent than it used to and I happened to stay at the ITC Gardenia for the first time after my stay here when the Hotel opened a few years back. This is a splendid open Hotel to come to (in the heart of the city) - you drive into an open... More

Was this review helpful? Yes 2
Zubin S, General Manager at ITC Gardenia, Bengaluru, responded to this review

Dear Guest, Thank you for your feedback. I am delighted to know you were pleased with your room and enjoyed your time here. At ITC Gardenia, we strive to offer the finest luxury experience and I am glad you enjoyed your dining experience as well as the gym facilities. My team and I look forward to welcoming you back to... More

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Additional Information about ITC Gardenia, Bengaluru

Address: No 1 Residency Road, Bangalore 560025, India
Phone Number:
Location: India > Karnataka > Bangalore
Price Range (Based on Average Rates): $$
Hotel Class:5 star — ITC Gardenia, Bengaluru 5*
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Also Known As:
Itc Gardenia, Bengaluru Hotel Bangalore

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Spa Hotel in Bangalore #4 Business Hotel in Bangalore #5 Family Hotel in Bangalore #6 Luxury Hotel in Bangalore #8 Romantic Hotel in Bangalore
Hotel Class
Official Description (provided by the hotel)
ITC Gardenia is inspired by the beautiful garden city of Bengaluru. The hotel is conceived as a building set in a garden, where interiors and exteriors amalgamate into each other with the realm of architectural aesthetics and landscaping sensibilities. The spaces are organized around a sequence of gardens and landscaped areas. The Lotus pavilion set in the central court echoes the spirit of the historic Sri Rangapattanam. The sloping roof that express different levels, breaks up the building block and places the hotel in context by their reference to the traditional architect Bengaluru. The whole facade is in clay bricks which go hand-in-hand with the garden environment and subtly merging with it. The ethos of ITC Gardenia is ‘Forward to Green, Back to Nature.’ The hotel’s environment friendly practices such as Energy Efficiency, Zero Solid Waste management goes hand in hand with aspects of the hotel that blends well with a green garden ambiance. Each of the exquisitely designed and magnificently appointed 292 rooms and suites, including the Presidential Suite with one indoor pool, blend seamlessly with the garden setting. ... more   less 
Number of rooms
292

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