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Citadines Richmond Bangalore

4.5 of 5 No.1 Langford Gardens, Richmond Road, Bengaluru (Bangalore) 560001, India (Formerly Melange Astris)
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Certificate of Excellence 2014
Citadines Richmond Bangalore
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Citadines Richmond Bangalore
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110 reviews from our community

Traveler rating
    41
    48
    14
    5
    2
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16
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51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Singapore, Singapore
Contributor
11 reviews 11 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

The service wasn't good. The checking in and check out was a hassle. They didn't seem to know what they were doing and were not communicating well amongst themselves. Had specified non smoking rooms when booking, but they didn't seem to care about it. Our request to change rooms were only conveniently paid attention to on the day of checkout,... More 

Was this review helpful? Yes
Vignesh18, General Manager at Citadines Richmond Bangalore, responded to this review

Dear Guest, Thank you for choosing to stay at Citadines Richmond Bangalore and taking the time to write this review. Please may I extend my deepest apologies for your experience as this is not what we strive for . We regret that we were unable to meet your expectations regarding the quality of stay with us I would like to... More 

Salem, India
Contributor
11 reviews 11 reviews
6 hotel reviews
4 of 5 stars Reviewed 1 week ago

When no. of people are more the hotel is best. Good location for business people. But since its a old hotel we cannot expect up to date changes. The food inside the hotel is not for south Indians. But the management allows to have food from any of the hotels.

Was this review helpful? Yes
Vignesh18, General Manager at Citadines Richmond Bangalore, responded to this review

Dear Mr Nagarthinam Thank you for choosing to stay at Citadines Richmond Bangalore and taking the time to write this review. Thank you for sharing your valuable feedback with us on Trip Advisor. I am delighted to know that you enjoyed your stay with us. We have noted your observation and assure you we would act on the same. Thanking... More 

Riyadh
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I stayed here for two nights. Very weak response in our request. Not much professional staffs. I think only the night reception employ is good. Bad smell was in the room and very dirty bed cover. Poor breakfast. May be the management can resolve all this issue because they have the facilities but they don’t want to improve.

Was this review helpful? Yes
Vignesh18, General Manager at Citadines Richmond Bangalore, responded to this review

Dear Mr Ashraf Thank you for choosing to stay at Citadines Richmond Bangalore and taking the time to write this review. Please may I extend my deepest apologies for your experience as this is not what we strive for . We regret that we were unable to meet your expectations regarding the quality of stay with us I would like... More 

1 review
4 of 5 stars Reviewed November 4, 2014

The room was nice. Breakfast was OK but doesn't have a lot of options. Ambience was awesome. Staff was helpful. I would recommend this hotel to anyone with a budget of Rs. 4890 per night (which is quite expensive). Wireless speeds are a bit slow, but decent enough to buffer YouTube videos with some lag. There are many amenities that... More 

Was this review helpful? Yes
Vignesh18, General Manager at Citadines Richmond Bangalore, responded to this review

Dear Nikhilesh Greetings ! Thank you for sharing your valuable feedback with us on Trip Advisor. I am delighted to know that you enjoyed your stay with us. As you know we strive to always provide the finest personal service to our guests, it is always gratifying to read such wonderful comments about our staff and the property. Thanking you... More 

London, United Kingdom
Top Contributor
264 reviews 264 reviews
41 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed October 24, 2014

Excellent value, good location, well trained, friendly staff & perhaps the best common parts of any hotel ie corridors, stairways. Nice little Gym on the roof with good views. Free internet. B/fast is not too bad. What lets the place down is the finishing of the room; lack of sound proofing & curtains, a 100 light switches & lights, 17... More 

Was this review helpful? Yes
Vignesh18, General Manager at Citadines Richmond Bangalore, responded to this review

Dear Mr . Hooray , Greetings ! Thank you for sharing your valuable feedback with us on Trip Advisor. I am delighted to know that you enjoyed your stay with us. As you know we strive to always provide the finest personalized service to our guests, it is always gratifying to read such wonderful comments about our staff and the... More 

Mumbai (Bombay), India
Senior Contributor
48 reviews 48 reviews
28 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed October 13, 2014

If you are travelling to Bangalore for an extended period and need an in-between of a service apartment and a hotel, this is a great option to consider. Located on Richmond Road, its close to the popular MG Road/ Cubbon park area (we walked around but it would easily be about 2.5 Kms at the minimum distance and I'm not... More 

Was this review helpful? Yes 2
Vignesh18, General Manager at Citadines Richmond Bangalore, responded to this review

Dear Rishab Greetings for the day! Thank you for sharing your valuable feedback with us on Trip Advisor. I am delighted to know that you enjoyed your stay with us. As you know we strive to always provide the finest personal service to our guests, it is always gratifying to read such wonderful comments about our staff and the property.... More 

Mahboula, Kuwait
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 1, 2014

I stayed there for 3 nights with my family. The check-in staff was very friendly. We booked a Premier Studio. The room was spacious and neat. The 2 double beds were comfortable for my wife, 2 kids and myself. The linens were clean. The kitchen utensils were adequate. Also there were a number of menus of nearby restaurants. The toilet... More 

Was this review helpful? Yes 1
Vignesh18, General Manager at Citadines Richmond Bangalore, responded to this review

Dear Mr Jayanta, Greetings ! Thank you very much for sharing your kind comments with us on Trip Advisor. I am delighted to know that you enjoyed your stay with us. As you know we strive to always provide the finest personal service to our guests, it is always gratifying to read such wonderful comments about our staff and the... More 

Doha
Contributor
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 31, 2014

Got an upgrade from Studio to Superior room. Was spacious with amenities more than u would assume will b provided. All cooking utensils in addition to Stove, Microwave, Kettle were provided. They even had umbrella in the closet. Was very comfortable. Staffs were very courteous & friendly & the apartment had a decent buffet at their cafe which also had... More 

Was this review helpful? Yes
Vignesh18, General Manager at Citadines Richmond Bangalore, responded to this review

Dear Mr Sameer Thank you very much for sharing your kind comments with us on Trip Advisor. I am delighted to know that you enjoyed your stay with us. As you know we strive to always provide the finest personal service to our guests, it is always gratifying to read such wonderful comments about our staff and property . We... More 

delhi
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed July 25, 2014

Right at the corner of Richmond rd diagonally across from the Bangalore Club we stayed in large Studio apratment with the third person on a huge mattress on the floor ( the one complaint of no extra bed). The Apartment hotel is full of people on longish stays especially travellers from the Gulf who have come here for medical treatment.... More 

Was this review helpful? Yes 1
Vignesh18, General Manager at Citadines Richmond Bangalore, responded to this review

Dear Guest Thank you very much for sharing your kind comments with us on Trip Advisor. I am delighted to know that you enjoyed your stay with us. As you know we strive to always provide the finest personal service to our guests, it is always nice to read such wonderful comments about our property . We will definitely look... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2014

Stayed for 2 nights here and the experience was wow... The guy upgraded my room which was wonderful. With this service I booked my self in Chennai in their somerset apartment. Expecting same treatment here:) it's better then the 5 star prpty

Was this review helpful? Yes 1
Vignesh18, General Manager at Citadines Richmond Bangalore, responded to this review

Dear Mr Keshav Thank you very much for sharing your kind comments with us on Trip Advisor. I am delighted to know that you enjoyed your stay with us. We are delighted and feel rewarded when our guests find our serviced up to their satisfaction. Thanking you once again and we look forward to welcoming you soon. Regards, Vignesh Mani... More 

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Additional Information about Citadines Richmond Bangalore

Address: No.1 Langford Gardens, Richmond Road, Bengaluru (Bangalore) 560001, India (Formerly Melange Astris)
Phone Number:
Location: India > Karnataka > Bengaluru (Bangalore) > Richmond Town
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Citadines Richmond Bangalore 4.5*
Number of rooms: 96
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Hotel Style:
#53 Luxury Hotel in Bengaluru (Bangalore)

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