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All 554 Bangalore hotels

Citadines Richmond Bangalore

4.5 of 5 Hotel   |   No.1 Langford Gardens,Richmond Road,, Bangalore 560001, India (Formerly Melange Astris) (Richmond Town)
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Citadines Richmond Bangalore
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83%
Ranked #73 of 554 Hotels in Bangalore
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
Jayanta B Mahboula, Kuwait
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104 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mahboula, Kuwait
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed there for 3 nights with my family. The check-in staff was very friendly. We booked a Premier Studio. The room was spacious and neat. The 2 double beds were comfortable for my wife, 2 kids and myself. The linens were clean. The kitchen utensils were adequate. Also there were a number of menus of nearby restaurants. The toilet... More

Was this review helpful? Yes 1
Vignesh18, General Manager at Citadines Richmond Bangalore, responded to this review

Dear Mr Jayanta, Greetings ! Thank you very much for sharing your kind comments with us on Trip Advisor. I am delighted to know that you enjoyed your stay with us. As you know we strive to always provide the finest personal service to our guests, it is always gratifying to read such wonderful comments about our staff and the... More

Doha
Contributor
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Got an upgrade from Studio to Superior room. Was spacious with amenities more than u would assume will b provided. All cooking utensils in addition to Stove, Microwave, Kettle were provided. They even had umbrella in the closet. Was very comfortable. Staffs were very courteous & friendly & the apartment had a decent buffet at their cafe which also had... More

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Vignesh18, General Manager at Citadines Richmond Bangalore, responded to this review

Dear Mr Sameer Thank you very much for sharing your kind comments with us on Trip Advisor. I am delighted to know that you enjoyed your stay with us. As you know we strive to always provide the finest personal service to our guests, it is always gratifying to read such wonderful comments about our staff and property . We... More

delhi
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed July 25, 2014

Right at the corner of Richmond rd diagonally across from the Bangalore Club we stayed in large Studio apratment with the third person on a huge mattress on the floor ( the one complaint of no extra bed). The Apartment hotel is full of people on longish stays especially travellers from the Gulf who have come here for medical treatment.... More

Was this review helpful? Yes 1
Vignesh18, General Manager at Citadines Richmond Bangalore, responded to this review

Dear Guest Thank you very much for sharing your kind comments with us on Trip Advisor. I am delighted to know that you enjoyed your stay with us. As you know we strive to always provide the finest personal service to our guests, it is always nice to read such wonderful comments about our property . We will definitely look... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2014

Stayed for 2 nights here and the experience was wow... The guy upgraded my room which was wonderful. With this service I booked my self in Chennai in their somerset apartment. Expecting same treatment here:) it's better then the 5 star prpty

Was this review helpful? Yes 1
Vignesh18, General Manager at Citadines Richmond Bangalore, responded to this review

Dear Mr Keshav Thank you very much for sharing your kind comments with us on Trip Advisor. I am delighted to know that you enjoyed your stay with us. We are delighted and feel rewarded when our guests find our serviced up to their satisfaction. Thanking you once again and we look forward to welcoming you soon. Regards, Vignesh Mani... More

Bangkok, Thailand
Top Contributor
66 reviews 66 reviews
55 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed July 21, 2014

Citadines is located on Richmond Road, one of the central roads in Blr, and you can access any part of Blr from here. The hotel is about 5-10 mins from MG Road and Brigade Rd. The staff were great, especially the housekeeping staff, excellent service. We stayed in a 2-BR apartment, which was essentially a 1-BR with a connecting rooms,... More

Was this review helpful? Yes 1
VIGNESH M, General Manager at Citadines Richmond Bangalore, responded to this review

Dear Andy Greetings ! Thank you for taking the time to write a lovely review about the hotel on TripAdvisor. I am delighted to know that you liked the hotel and enjoyed your stay with us. As you know we strive to always provide the finest personal service to our guests, it is always gratifying to get such wonderful feedback... More

Mumbai (Bombay), India
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 10, 2014

I checked in on 8-Jul-14 & stayed there for 1 night. Was on a business trip. Location is good. Hotel is very nice. The lobby & the rooms are very well made up. Very neat & clean. Total Value for money. Even the staff at Front Desk, all were very good. The Pool & the Breakfast room on the 4th... More

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Prabhu G, Front Office Manager at Citadines Richmond Bangalore, responded to this review

Thank you for taking time to write your feedback in TripAdvisor, will be shared with the team at Citadines Richmond Bangalore. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We will also look into your concern on Breakfast. We look forward to welcoming you again at our Property. Warm Regards,... More

Kochi (Cochin), India
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 15, 2014

The size of the room was very big. It was big enough to accommodate a family of four - 2 adults and 2 kids - easily. The hotel is right on Richmond Road and is easy to locate and access. The breakfast buffet has a good spread. Very cordial service. And nice ambience. Highly recommended.

Review collected in partnership with Cleartrip

Was this review helpful? Yes 2
Prabhu G, Front Office Manager at Citadines Richmond Bangalore, responded to this review

Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again. More

mumbai
Top Contributor
75 reviews 75 reviews
55 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed June 11, 2014

I have stayed in Citadines in Brussels and they are good hotels well managed. I booked the Citadines in Bengaluru based on this experience. I was disappointed. The room was OK, the light switches were so badly placed it took a while to switch out the lights. The only tea was green tea and some low grade soluble coffee to... More

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Prabhu G, Front Office Manager at Citadines Richmond Bangalore, responded to this review

Dear Guest, Thank you for your valuable. We regret that this incident left you with a negative impression. As there may be other factors surronding this incident, we would appreciate it if you could please contact us at +91 9986309090, so that we can investigate this further and address the situation appropriately. We look forward to hearing from you, giving... More

Bangalore, India
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 9, 2014

We stays here for a month. The room and the bed is absolutely comfortable, and in the room we have a very nice kitchen so we can cook something. All the staffs in this hotel are friendly and helpful. In the morning we had breakfast next to the swimming pool. The swimming pool is very beautiful and clean but the... More

Was this review helpful? Yes 2
Prabhu G, Front Office Manager at Citadines Richmond Bangalore, responded to this review

Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again More

Singapore, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed June 8, 2014 via mobile

I have been generally impressed by the ambience, service, stay and value for money. some improvements in terms of certain amenities would certainly do a world of good. My experience with most of the staff is good barring a guy named Karthik at the front desk - he is rude and argued with me.even on other instances he talks too... More

Was this review helpful? Yes
Prabhu G, Front Office Manager at Citadines Richmond Bangalore, responded to this review

Thank you for taking time to provide us your feedback. As discussed, you are satisfied the way we handled the incident, thank you for extending your stay with us, by giving us another chance to show our actual international service standard. Warm Regards More

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Additional Information about Citadines Richmond Bangalore

Address: No.1 Langford Gardens,Richmond Road,, Bangalore 560001, India (Formerly Melange Astris)
Location: India > Karnataka > Bangalore > Richmond Town
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Citadines Richmond Bangalore 4.5*
Number of rooms: 96
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