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Citadel Hotel

41, Sheshadri Road | Anand Rao Circle, Adjacent to Axis Bank, Bengaluru (Bangalore) 560009, India
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Citadel Hotel
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Ranked #149 of 568 Hotels in Bengaluru (Bangalore)
A recent review
3 of 5 stars reviewed 6 days ago
Firefly0801 Woodford, United Kingdom
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98 reviews from our community

Traveler rating
    25
    33
    26
    9
    5
See reviews for
8
4
5
64
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Woodford, United Kingdom
Contributor
15 reviews 15 reviews
12 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My husband and I plus two colleagues stayed here for around four days as part of a business trip. Reception staff were efficient, helpful and patient when we had to change our dates of stay a number of times. I was not impressed, however, that on arrival Reception wanted to charge for our entire stay before we had even seen... More 

Was this review helpful? Yes 1
gmcitadel, General Manager at Citadel Hotel, responded to this review

Dear Valued Guest, Thank you very much for choosing Citadel Hotel and also for sparing time to share your experience with the Trip Advisor community. We are glad to note those praising words about our hotel. I have conveyed your gracious comments to the entire team, for whom it has been a tremendous source of inspiration. The team and I... More 

Pune, India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel is excellent to stay. Centrally located and easily reachable. restaurant is good. food quality excellent. buffet menu is excellent and choice of menu was very well planed from soup to desert.

Was this review helpful? Yes 1
gmcitadel, General Manager at Citadel Hotel, responded to this review

Dear Valued Guest, Thank you very much for choosing Citadel Hotel and also for sparing time to share your experience with the Trip Advisor community. We are glad to note those praising words about our hotel. I have conveyed your gracious comments to the entire team, for whom it has been a tremendous source of inspiration. The team and I... More 

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

In general the hotel is very good. Nearly all the stuff are very helpful and friendly. I stayed for 12 weeks. The service is good. The gym is average. The swimming pool is good. The restaurant is average. The stuff is very good. The only problem I suffered from was the laundry because the hotel don't have dry clean.

Was this review helpful? Yes 3
gmcitadel, General Manager at Citadel Hotel, responded to this review

Dear Valued Guest, Thank you very much for choosing Citadel Hotel and also for sparing time to share your experience with the Trip Advisor community. We are glad to note those praising words about our hotel. I have conveyed your gracious comments to the entire team, for whom it has been a tremendous source of inspiration. The team and I... More 

Navi Mumbai, India
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had a very short stay of 4 hours at this hotel. The room was booked on my colleague name. The room was on top floor, with a good view of city from the window. The Rooms are spacious and well cleaned. Located in main area of bengaluru, with all travelers offices opp to the hotel.

Was this review helpful? Yes 3
gmcitadel, General Manager at Citadel Hotel, responded to this review

Dear Valued Guest, Thank you very much for choosing Citadel Hotel and also for sparing time to share your experience with the Trip Advisor community. We are glad to note those praising words about our hotel. I have conveyed your gracious comments to the entire team, for whom it has been a tremendous source of inspiration. The team and I... More 

New Delhi, India
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed in Citadel Hotel for two weeks. Hotel staff is humble and polite. Rooms are very spacious although room service is not so good. One day the TV setup box was not working and another day, pipe beneath the sink started leaking. Breakfast and Dinner are complimentary, but as far as food quality is concerned, it is pathetic. Breakfast... More 

Was this review helpful? Yes 3
gmcitadel, General Manager at Citadel Hotel, responded to this review

Dear Valued Guest, We thank you for choosing Citadel Hotel for your recent stay and sharing your feedback with our esteemed Tripadvisor community. We regret the inconvenience caused to you during your stay and let me assure you that corrective action has been initiated. We look forward to welcoming you during your next visit to Bangalore. Best regards. More 

Hyderabad, India
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

the stay was comfortable... Was upgraded to a suit because there were no rooms in the deluxe category...😇 This is hotel is centrally situated in Banglore old city Which has a very good access to all transport.. Cab, bus,auto.... Ola cab services are always a minute away which made our stay very very comfortable.... The staff are not very professional... More 

Was this review helpful? Yes 1
gmcitadel, General Manager at Citadel Hotel, responded to this review

Dear Valued Guest, Thank you very much for choosing Citadel Hotel and also for sparing time to share your experience with the Trip Advisor community. We are glad to note those praising words about our hotel. I have conveyed your gracious comments to the entire team, for whom it has been a tremendous source of inspiration. The team and I... More 

Bengaluru (Bangalore), India
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 4, 2015

Recently I had been to Bangalore and stayed in Citadel, the rooms are very spacious, clean with very good room service, a very budget hotel centrally located with the best support staffs. Quality of the food and price are pretty decent an affordable. a good budget hotel for family visits. Overall, wouldn't mind staying here again and again if visiting... More 

Was this review helpful? Yes 5
gmcitadel, General Manager at Citadel Hotel, responded to this review

Dear Valued Guest, Thank you very much for choosing Citadel Hotel and also for sparing time to share your experience with the Trip Advisor community. We are glad to note those praising words about our hotel. I have conveyed your gracious comments to the entire team, for whom it has been a tremendous source of inspiration. The team and I... More 

Mumbai (Bombay), India
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed March 2, 2015

I was on a work trip to Bengaluru and the Citadel is situated close to Mantri Mall, where I had to spend the majority of my time. The room itself is clean, although in dire need of maintenance. The bathroom fixtures too needed some detail cleaning and upkeep. One part of my experience that I absolutely cannot fault is the... More 

Was this review helpful? Yes 5
gmcitadel, General Manager at Citadel Hotel, responded to this review

Dear Valued Guest, Thank you very much for choosing Citadel Hotel and also for sparing time to share your experience with the Trip Advisor community. We are glad to note those praising words about our hotel. I have conveyed your gracious comments to the entire team, for whom it has been a tremendous source of inspiration. The team and I... More 

Zomba, Zomba, Malawi
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 18, 2015

I stayed at Citadel Hotel from 23 September to 13 December 2015. The 3 months of my stay will always be memorable because of the good quality services and beautiful and clean rooms and other facilities such as nice restaurant, a roof top swimming pool, Gym and Theatre room. I really felt at home. The location of the Hotel is... More 

Was this review helpful? Yes 5
gmcitadel, General Manager at Citadel Hotel, responded to this review

Dear Valued Guest, Thank you very much for choosing Citadel Hotel and also for sparing time to share your experience with the Trip Advisor community. We are glad to note those praising words about our hotel. I have conveyed your gracious comments to the entire team, for whom it has been a tremendous source of inspiration. The team and I... More 

Chennai (Madras), India
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 20, 2015

In recent times for business travel I stay at this property. Rooms are very spacious, neat. The location is 1.5 km from Majestic, makes it best. They give bottled water under housekeeping, somehow I like this part of their service. They also have a swimming pool. Pros - Bed are awesome, Ac works best. Room cleanliness is best, hospitality is... More 

Was this review helpful? Yes 3
gmcitadel, General Manager at Citadel Hotel, responded to this review

Dear Valued Guest, Thank you very much for choosing Citadel Hotel and also for sparing time to share your experience with the Trip Advisor community. We are glad to note those praising words about our hotel. I have conveyed your gracious comments to the entire team, for whom it has been a tremendous source of inspiration. The team and I... More 

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