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All 552 Bangalore hotels

Grand Mercure Bangalore

4.0 of 5 Hotel   |   12th Main, 3rd Block | Koramangala, Bangalore 560034, India
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Grand Mercure Bangalore
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85%
Ranked #44 of 552 hotels in Bangalore
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
lancashirelass002 Pickering
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  • Reviews (217)
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  • Room tips (44)
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217 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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English first
Pickering
Contributor
20 reviews 20 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

This is my 5th stay at this hotel and I absolutely love it and would never stay anywhere else in Bangalore. The staff are lovely, the rooms are spacious and spotless and there is a good choice of food which is cooked well. I always get a birthday card from the staff which I always think is a nice gesture... More

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Bangalore, India
1 review
1 of 5 stars Reviewed 1 week ago NEW

Went there as a group of 13 from our apartment to enjoy a leisurely late lunch. Had a great time by the poolside in lovely atmosphere though the food left a lot to be desired. The episode took place later in the afternoon as we thought of looking at the rooms to rent for a function.A few of us went... More

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Tejus J, General Manager at Grand Mercure Bangalore, responded to this review

Dear Hainnop, We sincerely apologise for having offended you. This is the first time a complaint of this nature has ever been shared in the last 5 years of our operations. This incident is highly regrettable. We have noted your complaint with great concern and are addressing it internally as a priority. Grand Mercure Bangalore is an international hotel brand,... More

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

We went to the grand mercure to spend our sunday and looking forward to a leisurely lunch. While we were too late for lunch, we decided to eat what was available by the pool side restaurant. The restaurant manager seemed to have some reservations about arranging a big table for us as we were 11 adults and 2 kids. We... More

Was this review helpful? Yes 3
Tejus J, General Manager at Grand Mercure Bangalore, responded to this review

Dear Mamtha R, We sincerely apologise for having offended you. This is the first time a complaint of this nature has ever been shared in the last 5 years of our operations. This incident is highly regrettable. We have noted your complaint with great concern and are addressing it internally as a priority. Grand Mercure Bangalore is an international hotel... More

Pune, India
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Located in in the peaceful residential area of Kormangla, liked this place. A small balcony to rooms was a nice extension to the room, one gets to see the green side of Bangalore. Quick check in, very helpful staff. Though, located in one of the by lanes, its easy to locate using Google maps, Quick In room dining service. Good... More

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Tejus J, General Manager at Grand Mercure Bangalore, responded to this review

Dear agexplorer, Thank you for taking out time and posting a five star review for our five star hotel. I am glad you liked the serene location of our beautiful hotel. Balcony is definitely a unique selling proposition for our hotel as it enables our esteemed guests to enjoy the beautiful weather Bangalore has to offer. Thank you for appreciating... More

Park City, Utah
1 review
5 of 5 stars Reviewed 3 weeks ago

Staff --- terrific Food --- Chef David works from dawn to dark to present a thoughtful and changing menu of well prepared food Architecture -- high ceilings with good light in the suites Fitness Center and Pool -- great light and ok equipment // need to turn off the perfume machine in the gym.

Review collected in partnership with Accorhotels.com

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Tejus J, General Manager at Grand Mercure Bangalore, responded to this review

Dear Neill B, Thank you for taking out time and reviewing us on TripAdvisor.com I am glad that you likes our staff, service, architecture, fitness center and pool. I shall share your positive feedback with Our Executive Chef David and the entire team which will motivate them to strive to achieve higher levels of guest satisfaction from discerning guests such... More

RBSmith
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Fairly non-descript small international hotel. It seemed like a lot of stuff wasn't working such as the pool, bar service or breakfast service. Certainly surprised to see it listed as 4* as it seemed more 2-3 to me.

Was this review helpful? Yes
Tejus J, General Manager at Grand Mercure Bangalore, responded to this review

Dear RBSmith, Thank you for taking the time out to inform us of the difficulties you have encountered during your recent stay with us. It is with sincere regret that we note your dissatisfaction with our service. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder in servicing... More

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

The rooms may be nice and the location of this hotel must be great...the service here is bad... The food is not that great either... You order for room service, they take 45mins to send it... And yet you're sure to find something cold... And if you order a dessert, it firstly takes forever to make it to your room,... More

Was this review helpful? Yes 1
Tejus J, General Manager at Grand Mercure Bangalore, responded to this review

Dear spwnta, Thank you for taking the time out to inform us of the difficulties you have encountered during your recent stay with us. It is with sincere regret that we note your dissatisfaction with our service. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder in servicing... More

Bangalore, India
1 review
5 of 5 stars Reviewed 4 weeks ago

Since we have been three years in India and traveled a lot throughout the country visiting many hotels we really would like to recommend this nice place in the heart of Koramangala. The spacious apartment for our family + clean & quite atmosphere with friendly staff around helps to feel relaxed and comfortable. Breakfast area inside and outside as well... More

Was this review helpful? Yes
Tejus J, General Manager at Grand Mercure Bangalore, responded to this review

Dear Alex_101112, Thank you for taking out time and posting a wonderful Five Star feedback of our Hotel. We are very pleased to read that you appreciated the Suite, Location, Breakfast, Poolside Restaurant and enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what... More

Nottingham, United Kingdom
Contributor
19 reviews 19 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 17, 2014

We had lovely rooms with an apartment look. The kitchen was well equipped for anyone wanting to stay a while. The restaurant did good indian punjabi food. A lovely pool to swim in and the hotel is located in a lovely part of banglore with good access to surrounding areas.

Was this review helpful? Yes
Tejus J, General Manager at Grand Mercure Bangalore, responded to this review

Dear B S, Thank you for taking out time and posting a wonderful feedback of our Hotel. We are very pleased to read that you appreciated the Room, Food, the Kitchenette, the Swimming Pool and Location of the hotel and enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with... More

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Additional Information about Grand Mercure Bangalore

Address: 12th Main, 3rd Block | Koramangala, Bangalore 560034, India
Phone Number:
Location: India > Karnataka > Bangalore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Mercure Bangalore 4*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#21 Spa Hotel in Bangalore #33 Luxury Hotel in Bangalore #35 Business Hotel in Bangalore #46 Family Hotel in Bangalore
Hotel Class
Official Description (provided by the hotel)
Grand Mercure Bangalore is located in the upmarket Koramangala area and only 5km from multinational companies and IT parks at the business district. Besides being located close to the city center, the hotel is only 45km from the airport. Highlights of this all-suite hotel are built-in kitchenettes and private balconies. First class facilities ranging from Princess Floor, 24hrs In-Room Dining, WiFi, Fitness Centre, Boutique, Swimming Pool, Spa, Travel Desk, Web corner, Restaurants and Bar makes the hotel ideal for business, leisure as well as extended stays. ... more   less 
Number of rooms
126

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