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Oakwood Premier Prestige Bangalore

Certificate of Excellence
5.0 of 5
Hotel website
UB City, 24 Vittal Mallya Road | Airport Road, Kodi Halli, Bengaluru (Bangalore) 560001, India
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Oakwood Premier Prestige Bangalore
Best prices for: 1 room 1 guest
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Certificate of Excellence
A recent review
3 of 5 stars Reviewed May 5, 2015
Avi666 Mumbai (Bombay), India
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164 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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Plano, Texas
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 4 weeks ago

No wifi. No apologies. No work possible. This used to be a great place for business visits, but, sadly, that seems to have changed. The Marriott is just about "next door". Save yourself the hassle and book there instead.

Was this review helpful? Yes
lemuel h, Area General Manager at Oakwood Premier Prestige Bangalore, responded to this review

Dear Guest, We are indeed sorry that during your stay there was a wifi problem due to server authentication failure across the country of our wifi vendor. This is all in order now and i hope you will enjoy our hospitality again when you visit Bangalore. Best Wishes, Lemuel Herbert Area General Manager More 

Mumbai (Bombay), India
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed May 5, 2015

Well maintained and huge apartments, at least the one I was booked into. In house food was also good especially the pizzas. Major pain is the wifi. Leave alone free which it should be in the Internet capital of India, they charge over Rs 900 for a day!!! Daylight robbery that.

Was this review helpful? Yes
lemuel h, Area General Manager at Oakwood Premier Prestige Bangalore, responded to this review

Dear Guest, Thank you for your good comments during your stay with us. We do have packages that include wifi, do let us know when you are coming in next so that our team can work out the best deal for you. Best Wishes, Lemuel Herbert Area General Manager More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed April 21, 2015 via mobile

The staff here is extremely rude in the way they reply !! My welcome was absolutely staff though the chk in process was fast !! No valet parking !! But on request someone helped me in the entrance !!! After paying 22000 odd per night for the room , u r charged 660 per night for parking the vehicle !!... More 

Was this review helpful? Yes 4
lemuel h, Area General Manager at Oakwood Premier Prestige Bangalore, responded to this review

Dear Guest, We are regretful that you felt our staff could have been more friendly in the way they interacted with you. We will certainly take necessary corrective action in this regard.The travel desk has been addressed about the the staff and discount issue . We trust your next visit will be enjoyable. Please write in to me when you... More 

Singapore
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed April 11, 2015 via mobile

It's my second stay at oakwood and it met my expectations. Breakfast spread was good, staff was eager to serve, housekeeping team was personable and if we needed a special order from room service they would try to accommodate our requests. Gym is clean, well equipped and if the yoga room was empty my kids would bring their toys and... More 

Was this review helpful? Yes 2
lemuel h, Area General Manager at Oakwood Premier Prestige Bangalore, responded to this review

Dear Guest, Thank you for your valuable comments, we are happy to know that we met your expectations. We are concerned that yours and your child’s sleep was affected because of the noise from the night clubs. We do have rooms facing the Piazza (food court) and rooms which are away from it as well. We request you to let... More 

Mumbai (Bombay), India
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed April 7, 2015

in th Chicken Burger..but alas it was Hard as a rock. they do not know how to make it perhaps. Food is not the best available here....u can walk in the neighbour hood mall for better options. the view from the Hotel opens to the rich man's world of palatial Bungalows of Prestige estate

Was this review helpful? Yes 3
lemuel h, Area General Manager at Oakwood Premier Prestige Bangalore, responded to this review

Dear guest,Thank you for the feedback. We are most concerned about the food served to you and are looking into the details of your order to set things right.. Please accept our apologies. I trust you stayed at our property in Whitefield at The Forum Value Mall, judging from your description of the pool and the views. I do hope... More 

Mumbai (Bombay), India
Level Contributor
40 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed March 26, 2015

This is probably my 5 stay at Oakwood in different types of rooms. The layout of every unit is great! the location is perfect for both busines and entertaining. The food is delicoius. The staff friendly, professional and smiling. I can safely recommend this facility of the Oakwood in Bangalore to any business traveller. And, I will visit again for... More 

Was this review helpful? Yes 4
lemuel h, Area General Manager at Oakwood Premier Prestige Bangalore, responded to this review

Dear Guest, Our team is delighted to receive this feedback. Thank you for recommending our property, I am sure your comment will help travelers in their choice of hotels to stay at when they visit Bangalore. Thank you so much again! Best Wishes Lemuel Herbert Area General Manager More 

Mumbai
Level Contributor
42 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed March 23, 2015

The hotel does not have Valet Parking Service. Never experienced it anywhere before. Hotel has only 5 parking slots in the mall parking area, which obviously gets filled up soon. So I had to park in the mall parking. If your car is parked overnight then they lock your tires. I had a tough time running between the hotel reception... More 

Was this review helpful? Yes
lemuel h, Area General Manager at Oakwood Premier Prestige Bangalore, responded to this review

Dear Guest, We are extremely sorry about the parking episode that upset your stay with us, also about the poor service responses you received. We have 20 parking slots available for Oakwood as well as special rates from the UB city authorities for Oakwood guests in case these are full. As this is a high traffic (and parking) area ,... More 

England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 19, 2015

A three night stay in this hotel. Wonderful staff,Mr Gibu was very friendly and helful, Also he have very good knowledge of property and bangalore city, which helped us for a local trip, lovely atmosphere, great pool area. it's worth paying the extra to stay. I was surprised because whenever i use to pass through reception only Mr. Gibu will... More 

Was this review helpful? Yes 1
lemuel h, Area General Manager at Oakwood Premier Prestige Bangalore, responded to this review

Dear Guest, Thank you for appreciating our services, in particular Gibu's efforts. Our team is very happy to receive this feedback. With regard to staff & food we are actively addressing your valuable observations. We look forward to seeing you back with us for a great stay. Warm regards, Lemuel Herbert Area General Manager More 

Bengaluru (Bangalore), India
Level Contributor
240 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
5 of 5 stars Reviewed March 19, 2015

Stayed here because of wedding group of ours , the place is bang in heart of city and part of UB city mall. The rooms are well appointed and large. The staff is very courteous and helpful. The buffet breakfast is very good with South Indian, North Indian and continental options. It is a excellent place to stay for both... More 

Was this review helpful? Yes 1
lemuel h, Area General Manager at Oakwood Premier Prestige Bangalore, responded to this review

Dear Guest , It was a pleasure for the team at Oakwood Premier Prestige to read your very flattering comments on our property and your stay here. Thank you so much for taking the time to share your thoughts. We do hope you visit us again for a great stay in Bangalore ! Best wishes Lemuel Herbert Area General Manager More 

Minneapolis, Minnesota
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 15, 2015

I recently traveled to Bangalore for work for two weeks and stayed at the Oakwood. It was a good place to stay... All of the staff was very nice and helpful, and they were always very attentive to my needs. The room was cleaned everyday while I was at work, they delivered the local paper daily, and were very prompt... More 

Was this review helpful? Yes 2
lemuel h, Area General Manager at Oakwood Premier Prestige Bangalore, responded to this review

Dear Guest, Your post on Tripadvisor is very informative and will certainly help travelers to choose Oakwood to stay at (hopefully) - thank you so much for writing in. Our chef will work on the buffet spread to widen the choice of continental fare. We do hope to see you soon, thank you once again. Best Wishes, Lemuel Herbert Area... More 

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