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Hotel Grand Mahal

Certificate of Excellence
Shalimar Road, Srinagar 191121 , India
Hotel Grand Mahal

69 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 of 5 stars Reviewed 2 days ago NEW

There was strike of shikara boats in dal lake on 30 may 2015 in srinagar and we had flight back home on 30 may 2015, hotel staff was completely noncoperative and they had their hotel car but refused to drop us at airport and all were laughing at us and say something in their local language. Hotel ambiance was good.... More 

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Visakhapatnam, India
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

Recently we had booked at Grand Mahal Hotel, Srinagar and at the time of check in they created confusion by allotting different types of rooms though we had booked for Super Deluxe rooms. The front office service was poor but the house keeping boy had a very cheerful disposition and was very helpful. The food quality in the restaurant both... More 

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Senior Contributor
44 reviews 44 reviews
41 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed with my family on a vacation where i had a poor experience on room amenities especially no bottled water, no tea/coffee packs with the maker. The breakfast choice was very poor with poorer service in terms of timings and dishes. No egg for breakfast because they rotted, no juice because its over. The staff too were fighting with each... More 

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Indore, India
1 review
2 of 5 stars Reviewed 1 week ago

I booked this hotel through makemytrip.com & opted for 2 super deluxe rooms. This hotel does not have basic amenities as they mentioned. Sringar was hot during our stay & they were not able to provide us basic air-conditioning, wall fan was too noisy. Food menu is limited & that too we have to eat on their time. They force... More 

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Goa, India
2 reviews
3 of 5 stars Reviewed 2 weeks ago

I have stayed in this resort in March'15 with my Family. Though the resort is well kept but service is below average.. Staff are very inhospitable-specially the Front office team.Food is not at all palatable-yes..we are very specific & choosy about our food. Have brought to the knowledge of chef, F&B service team about the food quality but no gain...... More 

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Bengaluru (Bangalore), India
1 review
5 of 5 stars Reviewed 2 weeks ago

The stay was excellent and the service was very good. Check-in , check-out was very smooth Hotel staffs were polite and nice. Thanks to Mr. Abid for arranging everything before hand through telephonic conversation that includes our guide ...our polite sincere driver Mr. Mushtaq (9419767097) who was amazing in helping us out with all the sight seeing in Sringar...guided us... More 

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Pune, India
5 reviews 5 reviews
5 of 5 stars Reviewed 3 weeks ago

When you enter in hotel we can feel its not hotel rather its real Mahal!! All staff is so polite and anything you need will get in a minute. Ambiance in hotel and in room is great to stay and enjoy. Rooms are so clean and hygienic wash rooms. Food is also good with variety for all breakfast, lunch and... More 

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 11, 2014

We coming on 4th December and staying 10days at Hotel Grand Mahalfor honeymoon. It's a wonderful experiance food was amazing and services was outstanding . I have not seen this services in gujarat. People are too cooperatives. Mr dar and MR Abid are too co operative. It's feel homely. I sugest who come shrinagar stay at Grand Mahel. It's real... More 

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Bangalore, Karnataka, India
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 6, 2014

I was stuck in Srinagar Flood in September, 2014. During this time, I came to this hotel but all rooms had been booked. It was comforting to meet the owner and his son, who said they would do the best to accommodate and if nothing else, they will arrange in their house. That was quite heart warming to hear! However,... More 

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New Delhi, India
13 reviews 13 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed September 4, 2014 via mobile

I stayed in this hotel on 28th and 29th March 2013. Intially it was a visual delight to see that we have opted for really nice property though away from hub of activities of city(approx.19 kms). Things started shattering slowly as the heat convector of one of our room was not functional and replaced after several requests.The dinner buffet was... More 

Was this review helpful? Yes 2
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