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All 35 Katra hotels

Surya Palace Hotel

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Katra (Vaishno Devi), Katra 182 301 , India
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Surya Palace Hotel
Ranked #32 of 35 hotels in Katra
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17 people have reviewed this hotel

Traveler rating
    2
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    3
    6
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
London, United Kingdom
1 review
1 of 5 stars Reviewed June 28, 2014

Once they have your money that's it you will be taken for a ride. I paid £1000 for a week without an international flight. and they gave me this low grade hotel which was suppose to be deluxe but was leaking, toilets blocked carpet torn. Wires hanging. Really Dangerous as the floor was wet and switches prone to short circuit.... More

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Bangalore
Contributor
11 reviews 11 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed June 1, 2014 via mobile

We stayed here on 11th May'14. Pretty centrally located on the main road in Katra. Had to stay in this hotel as we could not get a booking in a better hotel due to peak season rush. Rooms are big & air-conditioned but there is no maintenance at all. Severely understaffed & service needs a lot to be desired. We... More

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Bangalore, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed May 27, 2014

zero maintaince blankets and bed sheets are worst railings full of dust They seriously dont know to prepare food Food is very oily, you need to tell them 1hr before if you need nything otherwise nothing will be ready to eat room prices are over charged Would not recommend this hotel to any one else.

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Meerut, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 7, 2014

I book the hotel for my trip in Feb-2014. There was absolutely no rush. Hotel lobby was good but when we entered the room we saw small cockroaches running all around. We got a TV but the screen got some problem and it was showing multicolored pictures. I asked them a bathroom towel and they gave me a completely wet... More

Was this review helpful? Yes 1
navi mumbai
Contributor
18 reviews 18 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed October 1, 2013

earlier our group stay in this hotel reqularly. that time hotel was excellent. but now a days maintainance of hotel is not good. location of hotel is excellent. but they must improve the room service.

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Mumbai (Bombay), India
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 5, 2013

This hotel is among the very first hotels when you you enter the city Katra from Jammu. Enough parking space. The rooms are clean. Food is good and tasty. Room service is efficient but if you choose to eat in the restaurant, be relaxed; it might take an hour to be served after placing the order. But one can always... More

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New Delhi, India
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 21, 2012

During my visit to VaishnoDevi in Dec 2012 , we stayed with Hotel Surya for one night. THe hotel lobby looks quite good , but the hotel lacks in some of the basic services as compared to the proces charged. Some of the major issues with the hotel were as follows : 1. There was a lift in the hotel... More

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Dubai, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 9, 2012

i stayed in this hotel few days back.it is very well maintained,food is superp but rum service is lil slow may be coz of heavy rush in d hotel..

Was this review helpful? Yes 1
New Delhi
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 6, 2012

Worst hotel. Do not stay in this hotel. Pathetic staff, service and rooms. You can see images. Rooms were dusty and untidy. Hotel staff enters in the room without knocking the door. You will not find anybody on the reception anytime. They removed pieces of glass after 2 hours despite complaining so many times.

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Additional Information about Surya Palace Hotel

Address: Katra (Vaishno Devi), Katra 182 301 , India
Location: India > Jammu and Kashmir > Jammu > Katra
Price Range (Based on Average Rates): $
Also Known As:
Surya Palace Hotel Katra, Jammu

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Amenities

Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service
Number of rooms
55

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