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All 34 Katra hotels

Surya Palace Hotel

Katra (Vaishno Devi), Katra 182 301 , India
Hotel amenities
Surya Palace Hotel
Ranked #25 of 34 hotels in Katra
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14 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Meerut, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 7, 2014

I book the hotel for my trip in Feb-2014. There was absolutely no rush. Hotel lobby was good but when we entered the room we saw small cockroaches running all around. We got a TV but the screen got some problem and it was showing multicolored pictures. I asked them a bathroom towel and they gave me a completely wet... More

Was this review helpful? Yes 1
navi mumbai
Contributor
18 reviews 18 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed October 1, 2013

earlier our group stay in this hotel reqularly. that time hotel was excellent. but now a days maintainance of hotel is not good. location of hotel is excellent. but they must improve the room service.

Was this review helpful? Yes 1
Mumbai (Bombay), India
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 5, 2013

This hotel is among the very first hotels when you you enter the city Katra from Jammu. Enough parking space. The rooms are clean. Food is good and tasty. Room service is efficient but if you choose to eat in the restaurant, be relaxed; it might take an hour to be served after placing the order. But one can always... More

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New Delhi, India
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 21, 2012

During my visit to VaishnoDevi in Dec 2012 , we stayed with Hotel Surya for one night. THe hotel lobby looks quite good , but the hotel lacks in some of the basic services as compared to the proces charged. Some of the major issues with the hotel were as follows : 1. There was a lift in the hotel... More

Was this review helpful? Yes 2
Dubai, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 9, 2012

i stayed in this hotel few days back.it is very well maintained,food is superp but rum service is lil slow may be coz of heavy rush in d hotel..

Was this review helpful? Yes 1
New Delhi
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 6, 2012

Worst hotel. Do not stay in this hotel. Pathetic staff, service and rooms. You can see images. Rooms were dusty and untidy. Hotel staff enters in the room without knocking the door. You will not find anybody on the reception anytime. They removed pieces of glass after 2 hours despite complaining so many times.

Was this review helpful? Yes 2
Ahmedabad, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
254 helpful votes 254 helpful votes
5 of 5 stars Reviewed November 16, 2011

We visit this hotel last october.the rooms of hotels are really maintained with all facilities.staff also very helpful.and specially mr.anilbhai very helpful to us to book our hotels for our next trip to kashmir.Really want to say good hotel specially for gujarati people .and one more thing is very trustable hotel in katra.

Was this review helpful? Yes 4
raipur
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 12, 2011

well one of the hotel we have pre booked in the month of aug 14 the hotel denayed that there was no pre booked due to high season so we had to move to this hotel as there was heavy rush . but in one line its a bad bad bad.. toilet are dirty.. no food provision .. staff are... More

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gurgaon
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 12, 2011

I will like to tell that this Hotel is not at all advisable for even a night stay... all u have here is dirty Bed sheets which the staff don't even bother to change after reminding them again and again. The carpets were damp and were stinking like never been washed from the day hotel commenced its business. We all... More

Was this review helpful? Yes 2

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Additional Information about Surya Palace Hotel

Also Known As:
Surya Palace Hotel Katra, Jammu
Address: Katra (Vaishno Devi), Katra 182 301 , India
Location: India > Jammu and Kashmir > Jammu > Katra
Amenities:
Restaurant
Hotel Style:
Ranked #25 of 34 hotels in Katra
Price Range (Based on Average Rates): $

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