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Surya Palace Hotel

Katra (Vaishno Devi), Katra 182 301 , India
Surya Palace Hotel
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25 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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Jaipur, India
1 review
1 of 5 stars Reviewed 1 week ago

This Hotel looks decent from outside and when u enter the lobby is also quite good. But is the area where u r not staying . Coming to the rooms they all have same problem i.e Bathroom which is horrible an a nightmare who has gone with the family i changed the room twice and same problem in both. They... More 

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Madang, Papua New Guinea
1 review
1 of 5 stars Reviewed 2 weeks ago

I had horrible experience, cockroach in bed; rooms wall paint peeled off; no hot water in shower; lift not working and coming down from steps after darshan was nightmare.. I would never book again in there.

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Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed May 2, 2015

I had been there with my family in April. I must admit we enjoyed our stay thoroughly. Rooms were very clean and spacious, staff was also very courteous. Room service was quick and food was good. After Darshan had a pleasant time in the hotel, calm and peaceful. It is definitely value for money. For me this hotel is fixed... More 

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Bhubaneswar, India
1 review
3 of 5 stars Reviewed April 17, 2015

i stayed there in december. ambience is good. staff is co-operative. room service is slow but the food is good. rooms are spacious and value for money. location is a bit far from main market but they have FREE car services for banganga and market. overall experience was good.

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Hampi, India
1 review
5 of 5 stars Reviewed April 17, 2015

I am from south india and had come with my family to visit vaishnav devi and stayed at this hotel for 3 days the stay was pleasant and i have to mention the food was really very good.... best part is its location which is very comfortable for the yatra....staff are very polite and helpful....i will definatly visit this hotel... More 

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Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed April 17, 2015

I and my family had stayed here for a week we had a very pleasant stay the staff were really polite and helpful ... They helped us in all our queries for vaishnav devi darshan. We were really satisfied with the lovely hospitality and great food experience i would defiantly recommend this hotel…….

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Bengaluru (Bangalore), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 6, 2015

I stayed here in Jan 2015.they have very good cottages surrounded by well maintained garden.No outside disturbance pretty clean rooms . It was raining so v tried hotel food n it was really good.overall experience is good.

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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 2, 2014

You will not find anybody on the reception anytime. hotel has no anybody,,no maneager,,no MD NO STAFF..NO GUEST,, Room is ok but rooms were not clean..many diest ,tv cable is not working, That hotel absolutely no rush no guest no staff,. blankets and bed sheets,towels,are full of dust there are no w/man,,, , THe hotel lobby,rooms restaurant, looks very good... More 

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London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed June 28, 2014

Once they have your money that's it you will be taken for a ride. I paid £1000 for a week without an international flight. and they gave me this low grade hotel which was suppose to be deluxe but was leaking, toilets blocked carpet torn. Wires hanging. Really Dangerous as the floor was wet and switches prone to short circuit.... More 

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Bangalore
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed June 1, 2014

We stayed here on 11th May'14. Pretty centrally located on the main road in Katra. Had to stay in this hotel as we could not get a booking in a better hotel due to peak season rush. Rooms are big & air-conditioned but there is no maintenance at all. Severely understaffed & service needs a lot to be desired. We... More 

Was this review helpful? Yes 4
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