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Fortune Inn Riviera

Certificate of Excellence
9, Gulab Singh Marg, Jammu, Jammu City 180001, India
Hotel amenities
Fortune Inn Riviera
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Ranked #1 of 20 Hotels in Jammu City
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
mendapara
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156 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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A TripAdvisor Member
5 of 5 stars Reviewed 6 days ago NEW

Excellent food, people and rooms. Located near the banks of river Tawi. Paneer based vegetarian cuisines and naans too good. Likewise stuffed parathas, chole batorey, etc. In the evening there is live music (ghazals).

Was this review helpful? Yes
GAURAVSM79, General Manager at Fortune Inn Riviera, responded to this review

Dear Valued Guest, We sincerely thank you for choosing us as a preferred destination in Jammu and for sharing your stay experience through Trip Advisor. It is indeed most rewarding for my team, to receive your compliments. We are delighted that you felt well-taken care of and liked our personalized and friendly services. At Fortune Inn Riviera, it is our... More 

Top Contributor
104 reviews 104 reviews
44 hotel reviews
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed there for 1 night, fast check-in, rooms are spacious, clean, good location being near to Tawi river, very good quality & taste of food in restaurant, enjoyed Buffet breakfast. Peaceful and pleasant environment of hotel. The staff is supportive and well mannered. We recommend this hotel for nice stay at Jammu.

Was this review helpful? Yes
GAURAVSM79, General Manager at Fortune Inn Riviera, responded to this review

Dear Valued Guest, We sincerely thank you for choosing us as a preferred destination in Jammu and for sharing your stay experience through Trip Advisor. It is indeed most rewarding for my team, to receive your compliments. We are delighted that you felt well-taken care of and liked our personalized and friendly services. At Fortune Inn Riviera, it is our... More 

New Delhi, India
Top Contributor
350 reviews 350 reviews
89 hotel reviews
363 helpful votes 363 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Was here for work and booked into Fortune Inn Riviera an ITC property. So undoubtedly the hotel was good like most ITC hotels. The front desk young lads are smart and do a quick check-in. The rooms are well designed and spacious. Nice bathrooms. Housekeeping does a good job. LCD TVs with DTH is available. They have a bar in... More 

Was this review helpful? Yes
GAURAVSM79, General Manager at Fortune Inn Riviera, responded to this review

Dear Valued Guest, We sincerely thank you for choosing us as a preferred destination in Jammu and for sharing your stay experience through Trip Advisor. It is indeed most rewarding for my team, to receive your compliments. We are delighted that you felt well-taken care of and liked our personalized and friendly services. At Fortune Inn Riviera, it is our... More 

Delhi
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice , clean rooms Super breakfast spread and food quality Helpful staff peaceful stay super location from city centre yet no crowded areas as by the river Airport just 20 mins away , railay station also 20 mins away Raghunath mandir 1km away and waling distance

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GAURAVSM79, General Manager at Fortune Inn Riviera, responded to this review

Dear Mr.Venkatraman, We sincerely thank you for choosing us as a preferred destination in Jammu and for sharing your stay experience through Trip Advisor. It is indeed most rewarding for my team, to receive your compliments. We are delighted that you felt well-taken care of and liked our personalized and friendly services & Food quality. At Fortune Inn Riviera, it... More 

Jaipur, India
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Though, not a top end property, a very good hotel. Located near the Tawi river, many rooms provide good view of the river. Neat and clean rooms provided with one hour free internet.. The roof top restaurants provide good view. The place provides 24 X 7 limited eating restaurant. The staff is friendly, especially the F & B people. They... More 

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GAURAVSM79, General Manager at Fortune Inn Riviera, responded to this review

Dear Mr.Kumar, We sincerely thank you for choosing us as a preferred destination in Jammu and for sharing your stay experience through Trip Advisor. It is indeed most rewarding for my team, to receive your compliments. We are delighted that you felt well-taken care of and liked our personalized and friendly services. At Fortune Inn Riviera, it is our constant... More 

Sydney, Australia
Contributor
17 reviews 17 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Staff were welcoming and accommodating; room on second floor great; our room was adequate although our 'key' didn't work and we were locked out for a while; a little inconvenient but no real problem; wifi offered but it really didn't work very well; restaurant wonderful as was the staff

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GAURAVSM79, General Manager at Fortune Inn Riviera, responded to this review

Dear Valued Guest, Thank you for sharing your valuable and sincere insights from your recent stay at Fortune Inn Riviera. It was a pleasure having you with us. Whilst I am pleased that you carried a high impression of our services , it is disappointing to note that Room WIFI & Lock was below from your expectations. I wish to... More 

DelhiNCR
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The experience was wonderful from our call to the hotel,check in and check out. The staff was not only courteous but also took care of the small needs. The room was well appointed and very neat and clean. Would especially like to mention the name of Ms.Meghna (I think I have put in the right name) and other front office... More 

Was this review helpful? Yes
GAURAVSM79, General Manager at Fortune Inn Riviera, responded to this review

Dear Valued Guest, We sincerely thank you for choosing us as a preferred destination in Jammu and for sharing your stay experience through Trip Advisor. It is indeed most rewarding for my team, to receive your compliments. We are delighted that you felt well-taken care of and liked our personalized and friendly services. At Fortune Inn Riviera, it is our... More 

New Delhi, India
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 15, 2015

The room was pleasant with all amenities. The choice if in-hotel dining is also plenty. Overall a good experience. They offer complimentary wifi for one hour however one can buy full package for 600 bucks. Although the wifi is not good enough.

Was this review helpful? Yes 3
GAURAVSM79, General Manager at Fortune Inn Riviera, responded to this review

Dear Valued Guest, We sincerely thank you for choosing us as a preferred destination in Jammu and for sharing your stay experience through Trip Advisor. It is indeed most rewarding for my team, to receive your compliments. We are delighted that you felt well-taken care of and liked our personalized and friendly services. At Fortune Inn Riviera, it is our... More 

1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 28, 2015

 Primarily used for business travelers in heart of Jammu . It's very convenient convenient for the 02 reasons - it is Smart and modern. THe rooms are spacious &well presented.. The hotel restaurant and breakfast room was of a good standard too . The staff is very courteous and genuinely tries to give you best of the services.Ive stayed at... More 

Was this review helpful? Yes 5
GAURAVSM79, General Manager at Fortune Inn Riviera, responded to this review

Dear Valued Guest, We sincerely thank you for choosing us as a preferred destination in Jammu and for sharing your stay experience through Trip Advisor. It is indeed most rewarding for my team, to receive your compliments. We are delighted that you felt well-taken care of and liked our personalized and friendly services. At Fortune Inn Riviera, it is our... More 

Mumbai (Bombay), India
Contributor
16 reviews 16 reviews
8 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed March 22, 2015

I had stayed in Fortune inn Riviera, in month of Jan....... I was told by my local friend that it is the only best hotel to stay in Jammu city with limited option for good hotels..... The Staff is very courteous ...usually found in all fortune -ITC property.... Porperty is old , i believe bought over by fortune long time... More 

Was this review helpful? Yes 9
GAURAVSM79, General Manager at Fortune Inn Riviera, responded to this review

Dear Valued Guest, Thank you for sharing your valuable and sincere insights from your recent stay at Fortune Inn Riviera. It was a pleasure having you with us. Whilst I am pleased that you carried a high impression of our services , it is disappointing to note that Room experience was far below from your expectations. I wish to assure... More 

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