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Fortune Inn Riviera

Certificate of Excellence
9, Gulab Singh Marg, Jammu, Jammu City 180001, India
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Fortune Inn Riviera
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Ranked #1 of 20 Hotels in Jammu City
Certificate of Excellence
A recent review
4 of 5 stars reviewed 3 weeks ago
anilsinhaJaipur Jaipur
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165 Reviews from our TripAdvisor Community

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Traveler rating
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    31
    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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  • All months
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  • Mar-May only
    (44)
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Jaipur
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in this hotel for overnight and our experience was great and enjoyed our stay there. Room is decent, clear washroom with good amenities. Dinner and Breakfast was delicious.. I had very much concern about their Car Hire services, which was not up to mark as I hired a car for Katra trip and Airport transfer but condition of... More 

Was this review helpful? Yes 1
GAURAVSM79, General Manager at Fortune Inn Riviera, responded to this review

Dear Valued Guest, We sincerely thank you for choosing us as a preferred destination in Jammu and for sharing your stay experience through Trip Advisor. It is indeed most rewarding for my team, to receive your compliments. We are delighted that you felt well-taken care of and liked our Hotel. At the same time,We have made a very strong note... More 

Sangrur, India
4 of 5 stars Reviewed 4 weeks ago

I Chose this option looking reviews on Trip Adviser. The Stay Was nice. Room was neatly dressed, clean wash room. Staff is Courteous. The quality & variety of food was very good. in Jammu one of the best options.

Was this review helpful? Yes
GAURAVSM79, General Manager at Fortune Inn Riviera, responded to this review

Dear Valued Guest, We sincerely thank you for choosing us as a preferred destination in Jammu and for sharing your stay experience through Trip Advisor. It is indeed most rewarding for my team, to receive your compliments. We are delighted that you felt well-taken care of and liked our Hotel. At the same time,We have made a very strong note... More 

Gurgaon
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Being the only branded hotel Jammu, you will invariably choose this property. Rooms are decent, well maintained, bathrooms clean. Good breakfast spread, easy check in, car parking available , though during the day, parking lot gets very busy as a number of conferences are held at the property. A new Ramada is coming up right opposite this hotel and they... More 

Was this review helpful? Yes
GAURAVSM79, General Manager at Fortune Inn Riviera, responded to this review

Dear Valued Guest, We sincerely thank you for choosing us as a preferred destination in Jammu and for sharing your stay experience through Trip Advisor. It is indeed most rewarding for my team, to receive your compliments. We are delighted that you felt well-taken care of and liked our Breakfast Spread and Service . At Fortune Inn Riviera, it is... More 

1 review
4 of 5 stars Reviewed June 21, 2015 via mobile

We stayed in this hotel after visiting katra, the staff from our inception was very kind and humble. The moment you enter the hotel you will feel that the hotel is worth the 4 star rating. The rooms were spacious and well groomed. The food menu is vast and makes you feel like a multi-cuisine restaurant offering wide varieties of... More 

Was this review helpful? Yes
GAURAVSM79, General Manager at Fortune Inn Riviera, responded to this review

Dear Valued Guest, We sincerely thank you for choosing us as a preferred destination in Jammu and for sharing your stay experience through Trip Advisor. It is indeed most rewarding for my team, to receive your compliments. We are delighted that you felt well-taken care of and liked our Hotel. At the same time,We have made a very strong note... More 

New Delhi, India
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 20, 2015

We chose this property after seeing its reviews on TripAdvisor..I must say of the best properties in Jammu,located near the market n just walking from the famous Raghunath Temple & even the local mall.The check in was quick, the rooms were nice & clean & spacious.The buffet breakfast spread was very lavish.Over all the look and feel of the hotel... More 

Was this review helpful? Yes
GAURAVSM79, General Manager at Fortune Inn Riviera, responded to this review

Dear Valued Guest, We sincerely thank you for choosing us as a preferred destination in Jammu and for sharing your stay experience through Trip Advisor. It is indeed most rewarding for my team, to receive your compliments. We are delighted that you felt well-taken care of and liked our personalized and friendly services. At Fortune Inn Riviera, it is our... More 

New Delhi, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 18, 2015

I stayed with family for a few hours. The rooms are decent but was filled with cigarette smell. Buffet breakfast was good with good spread including veg and South Indian options. Service was disappointing. The net was down most of the time. I wanted it urgently but he staff showed no urgency or intent to understand my critical requirement. Overall... More 

Was this review helpful? Yes 1
GAURAVSM79, General Manager at Fortune Inn Riviera, responded to this review

Dear Valued Guest, At the onset I would like to acknowledge the receipt of your feedback and wish to personally apologies for your disappointing experience at our Hotel. At the same time, I am also thankful to you for sharing this feedback in detail with me over the phone. I can assure you that contrary to the impression you have... More 

Anand, India
Level Contributor
70 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 stars Reviewed June 16, 2015

This is probably the only hotel chain property in Jammu and they definitely use it to their advantage. The check-in was breeze, with room upgrades and equally super rooms. It is a small boutique property but very well maintained. They've got some 5 odd eating places here and serve some of the best food. Though my suggestion would be include... More 

Was this review helpful? Yes
GAURAVSM79, General Manager at Fortune Inn Riviera, responded to this review

Dear Valued Guest, We sincerely thank you for choosing us as a preferred destination in Jammu and for sharing your stay experience through Trip Advisor. It is indeed most rewarding for my team, to receive your compliments. We are delighted that you felt well-taken care of and liked our Hotel. At the same time,We have made a very strong note... More 

New Delhi, India
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 15, 2015

As usual the service was at the highest standards and staff extremely courteous. One night we reached back much after 11 PM but we could still order Chinese food though the restaurant closes at 11.00 PM. Excellent spread for breakfast also. Over all a very pleasant stay.

Was this review helpful? Yes
GAURAVSM79, General Manager at Fortune Inn Riviera, responded to this review

Dear Valued Guest, We sincerely thank you for choosing us as a preferred destination in Jammu and for sharing your stay experience through Trip Advisor. It is indeed most rewarding for my team, to receive your compliments. We are delighted that you felt well-taken care of and liked our Breakfast Spread and Service . At Fortune Inn Riviera, it is... More 

Mumbai (Bombay), India
1 review
4 of 5 stars Reviewed June 2, 2015

Excellent staff and service. Very helpful people. Well maintained place and good food. Staff went out of their way to help me plan my trip for Srinagar- to the extent of googling places to visit and eat in Srinagar. I was late fro the airport, the manager called up his friend at the airport to ensure we don't miss our... More 

Was this review helpful? Yes
GAURAVSM79, General Manager at Fortune Inn Riviera, responded to this review

Dear Ms.Abhikanksha, We sincerely thank you for choosing us as a preferred destination in Jammu and for sharing your stay experience through Trip Advisor. It is indeed most rewarding for my team, to receive your compliments. We are delighted that you felt well-taken care of and liked our personalized and friendly services. At Fortune Inn Riviera, it is our constant... More 

A TripAdvisor Member
5 of 5 stars Reviewed May 21, 2015

Excellent food, people and rooms. Located near the banks of river Tawi. Paneer based vegetarian cuisines and naans too good. Likewise stuffed parathas, chole batorey, etc. In the evening there is live music (ghazals).

Was this review helpful? Yes
GAURAVSM79, General Manager at Fortune Inn Riviera, responded to this review

Dear Valued Guest, We sincerely thank you for choosing us as a preferred destination in Jammu and for sharing your stay experience through Trip Advisor. It is indeed most rewarding for my team, to receive your compliments. We are delighted that you felt well-taken care of and liked our personalized and friendly services. At Fortune Inn Riviera, it is our... More 

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