We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 20 Jammu City hotels

Fortune Inn Riviera

3.0 of 5 Hotel   |   9, Gulab Singh Marg, Jammu, Jammu City 180001, India
Hotel amenities
Save Saved
You added Fortune Inn Riviera to your Saves list
Fortune Inn Riviera
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
77%
Ranked #1 of 20 hotels in Jammu City
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Neelavsamratde New Delhi, India
  • Overview
  • Reviews (123)
  • Photos (23)
  • Amenities
  • Room tips (40)
  • Location
  • More
Write a Review

123 people have reviewed this hotel

Traveler rating
    36
    56
    24
    5
    2
See reviews for
26
15
14
53
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
New Delhi, India
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here once on a business trip. I liked the hotel. The staff are courteous and hospitable. The rooms are new, modern and spacious. The bar in the basement is good. The restaurant on the topmost floor is nice. The food served is good. Would recommend trying the gustaba and other Kashmiri cuisine they offer. All in all, you... More

Was this review helpful? Yes
Guwahati, India
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel for two nights. My experience of this hotel was completely satisfying. Check in was smooth. Staffs are very efficient and very well-mannered. Food was good. Rooms are clean as expected. Overall it was what one will expect from a hotel of ITC. I would prefer to stay again during my next visit.

Was this review helpful? Yes
New Delhi, India
1 review
4 of 5 stars Reviewed 4 weeks ago

Was there for three nights from 17th to 20th June 2014. As usual the stay was absolutely fabulous. The two ladies at the front office were spot on. It did not take them more than 10 minutes to check us in. In fact all the staff were great, efficient and very polite. Food was excellent whether it was breakfast at... More

Was this review helpful? Yes
Mumbai (Bombay), India
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It was absolutely what is expected of a branded/chain hotel. Great ambiance, great staff and efficient staff. Food was one of the best we had in the whole tour. But with all the greats, I personally felt that there is a huge scope of improvement as far as the rooms are concerned. Otherwise everything was perfect. Will definitely visit again...........................

Was this review helpful? Yes
Gurgaon, India
Senior Contributor
30 reviews 30 reviews
27 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed June 16, 2014

Overall experience in this hotel is very good. I've stayed here several times before and the hotel service is very consistent. More of a business hotel, with limited amenities. But nice restaurant options. Hotel and rooms are very clean. I travel in Jammu frequently and will continue to stay in this hotel. Hotel is a non-smoking property - smoking access... More

Was this review helpful? Yes
Bangalore, Karnataka, India
Contributor
17 reviews 17 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 11, 2014

A warm welcome, personal care, very friendly staff, and good rooms. what else is required? truly great experience. Mr. Narendra and Mr. Dogra - GM both are very helpfull. We (me and my wife) really enjoyed and would like to stay again if we happen to go to Jammu. the only one more thing required is swimming pool. generr

Was this review helpful? Yes
Anand, India
Top Contributor
53 reviews 53 reviews
28 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed June 4, 2014

I had informed the GM of my wife travelling solo for the Darshan at Mata Vaishno Devi. Right from picking her up from Katra to arranging for a comfortable stay at the finest room in property, with personal attention for needs and safety, it was truly rewarding for her. Mr Dogra personally ensured the best care and I would recommend... More

Was this review helpful? Yes
Noida, India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 29, 2014

Had booked thinking the ITC tag and the service associated with it ! But the experience was unexpected right from the start ! No booking details available with hotel despite confirmed online reservation one day before.... room quality and maintenance below average ... poor lighting in the bathroom ... towel quality and cleanliness comparable with average budget hotel at a... More

Was this review helpful? Yes
Rakesh D, General Manager at Fortune Inn Riviera, responded to this review

Dear Mr.Dhawan, Greetings from Fortune Inn Riviera! It was a pleasure speaking to you today. I would again like to thank you for giving us the opportunity of hosting you during your visit to Jammu. I deeply regret the inconvenience faced by yourself during your visit. As discussed, we have conducted a point wise investigation based on your feedback and... More

Mumbai, Maharashtra, India
Top Contributor
51 reviews 51 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed May 29, 2014

very poor service, lots of maintenance issue, but very friendly staffs and tries to provide good service beside so many restriction from hotel management. Does not of ITC hotels standard. Front office people manages by telling lies all the time and the foods are also of no standard. .

Was this review helpful? Yes
Rakesh D, General Manager at Fortune Inn Riviera, responded to this review

Dear Dr.Dasgupta, Greetings from Fortune Inn Riviera! First of all, I would again like to thank you for giving us the opportunity of hosting you during your visit to Jammu. I deeply regret the inconvenience faced by yourself during your visit. I would appreciate if you could provide me your contact details so as to understand about the issues as... More

Mumbai
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 24, 2014

This was the last leg of our J&K vacation and the place did not disappoint at all. We reached in the afternoon post Vaishnodevi darshan. Barring initial delays in allotting room to us, I cannot find a single thing that I can ask hotel to improve upon. Everything was picture perfect. Great hospitality, good rooms, excellent food in a roof... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Fortune Inn Riviera, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Fortune Inn Riviera? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fortune Inn Riviera

Address: 9, Gulab Singh Marg, Jammu, Jammu City 180001, India
Location: India > Jammu and Kashmir > Jammu > Jammu City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Fortune Inn Riviera 3*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Travelocity and Otel so you can book your Fortune Inn Riviera reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fortune Inn Riviera Hotel Jammu City
Fortune Hotel Jammu
Fortune Inn Riviera Jammu/Jammu City

23 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (19)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (7)
Viewed
Dining (3)
Viewed
Bathroom (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Room/suite (1)
Viewed
Dining (1)
Viewed
Other (3)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The city of Jammu, the winter capital of the state of Jammu & Kashmir, is the epicenter of all socio-economic activities in the Jammu region. It is also the base for visiting various centers of tourist and pilgrimage interest in which the region abounds. Beyond and above the middle Himalayas lies the Pir Panjal Range which separates Jammu province from the Kashmir Valley. Savor the pristine locations of Jammu- one of the most beautiful places on earth in lap of the majestic Himalayas during your stay at Fortune Inn Riviera. You can bask your eyes on the gorgeous snow clad mountain peaks visible through the hotel and give your brain a perfect playground to harbor that business sense in you. Located on the banks of river Tawi, the hotel is a cozy retreat punctuated with all the contemporary requirements for your business stay. ... more   less 
Number of rooms
29

See which rooms travelers prefer