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Fortune Inn Riviera

Certificate of Excellence
9, Gulab Singh Marg, Jammu, Jammu City 180001, India
Hotel amenities
Fortune Inn Riviera
Best prices for: 1 room 1 guest
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Ranked #1 of 20 Hotels in Jammu City
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 6 days ago
Fountainhead_81 Mumbai (Bombay), India
Review This Hotel

147 reviews from our community

Traveler rating
    44
    66
    30
    5
    2
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34
20
15
58
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mumbai (Bombay), India
Contributor
15 reviews 15 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I had stayed in Fortune inn Riviera, in month of Jan....... I was told by my local friend that it is the only best hotel to stay in Jammu city with limited option for good hotels..... The Staff is very courteous ...usually found in all fortune -ITC property.... Porperty is old , i believe bought over by fortune long time... More 

Was this review helpful? Yes 2
GAURAVSM79, General Manager at Fortune Inn Riviera, responded to this review

Dear Valued Guest, Thank you for sharing your valuable and sincere insights from your recent stay at Fortune Inn Riviera. It was a pleasure having you with us. Whilst I am pleased that you carried a high impression of our services , it is disappointing to note that Room experience was far below from your expectations. I wish to assure... More 

Mumbai (Bombay), India
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

Was on holiday with family and booked 3 rooms. The Hotel has problem with its water treatment plant. You ask them to get tea and when you pour hot water in the cup u can see small tiny warms. We did at check out complaint to the GM and he assured that he will take care. I would like to... More 

Was this review helpful? Yes
GAURAVSM79, General Manager at Fortune Inn Riviera, responded to this review

Dear Valued Guest, Thank you for sharing your valuable and sincere insights from your recent stay at Fortune Inn Riviera. It was a pleasure having you with us. Whilst I am pleased that you carried a high impression of our services at Earthern Oven Restaurant , it is disappointing to note that Room Service Tea(Water) was far below from your... More 

Chennai (Madras), India
2 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I spent one day at this hotel and i was just wow thats what i needed after a tiring day. Everything is just so awesome and the food is fab and you'll get too stuffed that you might explode. The location is quite good you'll find shopping arena nearby and places to hangout.

Was this review helpful? Yes 2
GAURAVSM79, General Manager at Fortune Inn Riviera, responded to this review

Dear Valued Guest, We sincerely thank you for choosing us as a preferred destination in Jammu and for sharing your stay experience through Trip Advisor. It is indeed most rewarding for my team, to receive your compliments. We are delighted that you felt well-taken care of and liked our personalized and friendly services. At Fortune Inn Riviera, it is our... More 

Contributor
19 reviews 19 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 31, 2015

I was here from 30th to 31st , booked the room through there on official website. Starting from location , it is very close to raghu nath temple and major markets, now about check in , it was breeze, the ladies who checked me in were very polite and efficient and hardly in 2 or 3 mins I was escorted... More 

Was this review helpful? Yes 3
GAURAVSM79, General Manager at Fortune Inn Riviera, responded to this review

Dear Valued Guest, Thank you for sharing your valuable and sincere insights from your recent stay at Fortune Inn Riviera. It was a pleasure having you with us. Whilst I am pleased that you carried a high impression of our services and the stay was excellent, it is disappointing to note that Breakfast experience was far below from your expectations.... More 

Chennai (Madras), India
Contributor
14 reviews 14 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 28, 2015 via mobile

I have been meaning to write this review for sometime now.... But even though it's been three months since we stayed there I still remember the very helpful and friendly staff of the hotel. The hotel has locational advantages as well. The food was also nice...but I really can't stop harping about the associates of the hotel..who showed us how... More 

Was this review helpful? Yes 2
GAURAVSM79, General Manager at Fortune Inn Riviera, responded to this review

Dear Ms.Jaiswal, We sincerely thank you for choosing us as a preferred destination in Jammu and for sharing your stay experience through Trip Advisor. It is indeed most rewarding for my team, to receive your compliments. We are delighted that you felt well-taken care of and liked our personalized and friendly services. At Fortune Inn Riviera, it is our constant... More 

Udaipur, India
Contributor
20 reviews 20 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 6, 2015

We stayed there for one night on 4 jan.2015. Quick check in, rooms are spacious, clean, good linen, good location being near to tawi river, very good quality & taste of food in restaurant, enjoyed Buffett breakfast. Peaceful & pleasant environment of hotel. The staff is supportive and well mannered. We recommend this hotel for nice stay at jammu.

Was this review helpful? Yes 3
GAURAVSM79, General Manager at Fortune Inn Riviera, responded to this review

Dear Valued Guest, We sincerely thank you for choosing us as a preferred destination in Jammu and for sharing your stay experience through Trip Advisor. It is indeed most rewarding for my team, to receive your compliments. We are delighted that you felt well-taken care of and liked our personalized and friendly services. At Fortune Inn Riviera, it is our... More 

Gurgaon, India
Contributor
18 reviews 18 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 31, 2014

Excellent place and descent ambiance. The location of this hotel is a plus. I drove up to Jammu and was not expecting a safe and easy parking for my car but I was proven wrong the moment I entered the property. Hospitality is nice and room service is fantastic. The food is good and rooms are modern, spacious and well... More 

Was this review helpful? Yes
GAURAVSM79, General Manager at Fortune Inn Riviera, responded to this review

Dear Valued Guest, Thank you for sharing your valuable and sincere insights from your recent stay at Fortune Inn Riviera. It was a pleasure having you with us. Whilst I am pleased that you carried a high impression of our services and the stay was comfortable, it is disappointing to note that WIFI experience was far below from your expectations.... More 

Mumbai (Bombay), India
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 18, 2014

It was my first trip to Jammu city and honestly,we didn't have high expectations in terms of our hotel stay.But ,this lovely fortune hotel proved us wrong.Everything from checkin to our final departure was just perfect.thanks to everyone for making our short stay on the way to Vaishno devi just wonderful.

Was this review helpful? Yes
GAURAVSM79, General Manager at Fortune Inn Riviera, responded to this review

Dear Valued Guest, We sincerely thank you for choosing us as a preferred destination in Jammu and for sharing your stay experience through Trip Advisor. It is indeed most rewarding for my team, to receive your compliments. We are delighted that you felt well-taken care of and liked our personalized and friendly services. At Fortune Inn Riviera, it is our... More 

Mumbai (Bombay), India
Top Contributor
68 reviews 68 reviews
29 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed December 16, 2014

The rooms are quite spacious but the sound proofing is bad, be ready to have traffic sounds for company even in non road facing rooms. Service levels are average though the staff is courteous. Food is quite good with vast spread in buffet. If travelling in winters hot water is only available from 3 AM till 10 AM and the... More 

Was this review helpful? Yes
GAURAVSM79, General Manager at Fortune Inn Riviera, responded to this review

Dear Valued Guest, Thank you for sharing your valuable and sincere insights from your recent stay at Fortune Inn Riviera. It was a pleasure having you with us. Whilst I am pleased that you carried a high impression of our services and the stay was comfortable, it is disappointing to note that Service,Hot water & Room Heating experience was far... More 

Bhubaneswar, India
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 14, 2014

Good place, comfortable rooms. Decent welcome, but check in time was too much. They kept us waiting for a long while, and then I asked "what am I waiting for?" She then asked for identity prrof of my wife! Food good, not great, nothing to complain about. Service very good, helpful staff. Cab service very expensive, though.

Was this review helpful? Yes
GAURAVSM79, General Manager at Fortune Inn Riviera, responded to this review

Dear Mr.Banerjee, Thank you for sharing your valuable and sincere insights from your recent stay at Fortune Inn Riviera. It was a pleasure having you with us. Whilst I am pleased that you carried a high impression of our services and the stay was comfortable. At the same time I wish to assure you that your feedback is important for... More 

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