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Fortune Inn Riviera

Certificate of Excellence
9, Gulab Singh Marg, Jammu, Jammu City 180001, India
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1 room 1 guest
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Fortune Inn Riviera
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170 Reviews from our TripAdvisor Community

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Traveler rating
    48
    83
    31
    5
    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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    (44)
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Rennes, France
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is located right in the center of the city, The staff is very good and helping, The wifi plan is included in the room but one thing which they don't tell is that its only for one day and if you are going to stay more then you will have to pay RS 500 extra per day for... More 

Was this review helpful? Yes
GAURAVSM79, General Manager at Fortune Inn Riviera, responded to this review

Dear Valued Guest, Thank you for sharing your valuable and sincere insights from your recent stay at Fortune Inn Riviera,Jammu. It was a pleasure having you with us. Whilst I am pleased that you carried a high impression of our services and the stay was comfortable, it is disappointing to note that WIFI Service was far below from your expectations... More 

New Delhi, India
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 1 week ago

I generally stay in Fortune during my Jammu visits.You generally need to book in advance to get the booking as most of time its full.Rooms are spacious and comfortable though view from rooms is not that great.Food quality is good and they have a small bakery on left side of Lobby.

Was this review helpful? Yes
GAURAVSM79, General Manager at Fortune Inn Riviera, responded to this review

Dear Valued Guest, We sincerely thank you for choosing us as a preferred destination in Jammu and for sharing your stay experience through Trip Advisor. It is indeed most rewarding for my team, to receive your compliments. We are delighted that you felt well-taken care of and liked our Hotel. At the same time,We have made a very strong note... More 

Kolkata (Calcutta), India
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

The property was definitely better than expected from the Fortune's portfolio of hotels. The room was spacious, appropriately furnished & well maintained. It is also centrally located and within 10 mins of driving distance to both Raghunath Mandir & Airport. The staff are courteous and helpful. The north indian cuisine restaurant has live singing performance and we must commend the... More 

Was this review helpful? Yes
GAURAVSM79, General Manager at Fortune Inn Riviera, responded to this review

Dear Valued Guest, We sincerely thank you for choosing us as a preferred destination in Jammu and for sharing your stay experience through Trip Advisor. It is indeed most rewarding for my team, to receive your compliments. We are delighted that you felt well-taken care of and liked our Hotel. At the same time,We have made a very strong note... More 

Nainital District, India
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed for 2 nights and we had wonderful time at the Hotel, this was our first visit to Jammu and certainly the memorable one. Everything starting from reception to restaurant, room cleanliness, food was just awesome. check-in was smooth and pleasant, service at the restaurant was quick and good food preparations were served to us. Certainly the best hotel... More 

Was this review helpful? Yes
GAURAVSM79, General Manager at Fortune Inn Riviera, responded to this review

Dear Valued Guest, We sincerely thank you for choosing us as a preferred destination in Jammu and for sharing your stay experience through Trip Advisor. It is indeed most rewarding for my team, to receive your compliments. We are delighted that you felt well-taken care of and liked our Breakfast Spread and Service . At Fortune Inn Riviera, it is... More 

Jaipur
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 8, 2015

We stayed in this hotel for overnight and our experience was great and enjoyed our stay there. Room is decent, clear washroom with good amenities. Dinner and Breakfast was delicious.. I had very much concern about their Car Hire services, which was not up to mark as I hired a car for Katra trip and Airport transfer but condition of... More 

Was this review helpful? Yes 1
GAURAVSM79, General Manager at Fortune Inn Riviera, responded to this review

Dear Valued Guest, We sincerely thank you for choosing us as a preferred destination in Jammu and for sharing your stay experience through Trip Advisor. It is indeed most rewarding for my team, to receive your compliments. We are delighted that you felt well-taken care of and liked our Hotel. At the same time,We have made a very strong note... More 

Sangrur, India
1 review
4 of 5 stars Reviewed June 30, 2015

I Chose this option looking reviews on Trip Adviser. The Stay Was nice. Room was neatly dressed, clean wash room. Staff is Courteous. The quality & variety of food was very good. in Jammu one of the best options.

Was this review helpful? Yes
GAURAVSM79, General Manager at Fortune Inn Riviera, responded to this review

Dear Valued Guest, We sincerely thank you for choosing us as a preferred destination in Jammu and for sharing your stay experience through Trip Advisor. It is indeed most rewarding for my team, to receive your compliments. We are delighted that you felt well-taken care of and liked our Hotel. At the same time,We have made a very strong note... More 

Gurgaon
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 28, 2015

Being the only branded hotel Jammu, you will invariably choose this property. Rooms are decent, well maintained, bathrooms clean. Good breakfast spread, easy check in, car parking available , though during the day, parking lot gets very busy as a number of conferences are held at the property. A new Ramada is coming up right opposite this hotel and they... More 

Was this review helpful? Yes
GAURAVSM79, General Manager at Fortune Inn Riviera, responded to this review

Dear Valued Guest, We sincerely thank you for choosing us as a preferred destination in Jammu and for sharing your stay experience through Trip Advisor. It is indeed most rewarding for my team, to receive your compliments. We are delighted that you felt well-taken care of and liked our Breakfast Spread and Service . At Fortune Inn Riviera, it is... More 

1 review
4 of 5 stars Reviewed June 21, 2015 via mobile

We stayed in this hotel after visiting katra, the staff from our inception was very kind and humble. The moment you enter the hotel you will feel that the hotel is worth the 4 star rating. The rooms were spacious and well groomed. The food menu is vast and makes you feel like a multi-cuisine restaurant offering wide varieties of... More 

Was this review helpful? Yes
GAURAVSM79, General Manager at Fortune Inn Riviera, responded to this review

Dear Valued Guest, We sincerely thank you for choosing us as a preferred destination in Jammu and for sharing your stay experience through Trip Advisor. It is indeed most rewarding for my team, to receive your compliments. We are delighted that you felt well-taken care of and liked our Hotel. At the same time,We have made a very strong note... More 

New Delhi, India
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 20, 2015

We chose this property after seeing its reviews on TripAdvisor..I must say of the best properties in Jammu,located near the market n just walking from the famous Raghunath Temple & even the local mall.The check in was quick, the rooms were nice & clean & spacious.The buffet breakfast spread was very lavish.Over all the look and feel of the hotel... More 

Was this review helpful? Yes
GAURAVSM79, General Manager at Fortune Inn Riviera, responded to this review

Dear Valued Guest, We sincerely thank you for choosing us as a preferred destination in Jammu and for sharing your stay experience through Trip Advisor. It is indeed most rewarding for my team, to receive your compliments. We are delighted that you felt well-taken care of and liked our personalized and friendly services. At Fortune Inn Riviera, it is our... More 

New Delhi, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 18, 2015

I stayed with family for a few hours. The rooms are decent but was filled with cigarette smell. Buffet breakfast was good with good spread including veg and South Indian options. Service was disappointing. The net was down most of the time. I wanted it urgently but he staff showed no urgency or intent to understand my critical requirement. Overall... More 

Was this review helpful? Yes 1
GAURAVSM79, General Manager at Fortune Inn Riviera, responded to this review

Dear Valued Guest, At the onset I would like to acknowledge the receipt of your feedback and wish to personally apologies for your disappointing experience at our Hotel. At the same time, I am also thankful to you for sharing this feedback in detail with me over the phone. I can assure you that contrary to the impression you have... More 

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