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Manali - White Mist, A Sterling Holidays Resort

Manali Naggar Highway | Left Bank Road, Prini, Manali 175131, India
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1 room 1 guest
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Manali - White Mist, A Sterling Holidays Resort
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169 Reviews from our TripAdvisor Community

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Traveler rating
    48
    74
    35
    9
    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
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  • Mar-May only
    (41)
  • Jun-Aug only
    (41)
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    (52)
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jamshedpur
1 review
5 of 5 stars Reviewed yesterday NEW

I recently stayed in this property in August 15 and found the resort excellently located.The food in the restaurant was awesome specially the Manali Dham Thali.The trout fish tandoori was fresh and delicious.Though the resort was under rennovation the Resort Manager took extra care to make us feel comfortable.The entire staff was very courteous and after a 2 day stay... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 22, 2015

Nice hotel for families. Delicious food. stayed in this hotel in the month of August 2014. Rooms was quite spacious. Service was Excellent. Every staff member and specially the Manager of this hotel is an asset to the organization. worth visiting this place.

Was this review helpful? Yes 1
New Delhi, India
1 review
4 of 5 stars Reviewed July 9, 2015

Its a very good Hotel and service is also good. . Staff and service is very good and assist you well. Its located at a good height and near to some famous Manali locations . Do visit for AMAZING Valley views on all sides. It was comfortable stay for the entire family and food was also great... Would surely visit... More 

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New Delhi, India
Level Contributor
72 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed July 2, 2015

it was my second visit to the whitest resort. i went after 2 years and the things were diametrically opposite to what i expected to see. the rooms were untidy, in a dilapidated condition. as a member of sterling resorts, it gives me pain and regret to say that this resort is not more worth a C grade hotel even.... More 

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SterlingHolidays, Owner at Manali - White Mist, A Sterling Holidays Resort, responded to this review

Dear Sir, Namaste! We appreciate your taking the time to share your review of Manali - White Mist. We sincerely apologize for not being able to deliver a pleasant holiday experience to you. We are extremely regretful to learn that we fell below your expectations in the areas of room maintenance and condition. Our executive from the resort who has... More 

Pune, India
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 23, 2015

Although under renovation & with no amenties to offer, our stay at White Mist was made memorable beocause of the lavish family room offered to us & also exceptional service by the staff at the hotel. Also, the veg food was delicious. Mr. Gaurav, the manager was a delight to deal with & extremely co operative. Once the place is... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed May 18, 2015

my exprence with sterling holidays resort Manali :-I visited Manali with my family from 26 to 29 April 2015 no proper service ,On 28 They gave me bill with Rs 1500 charged extra when ask why they were cheating they started abusing, threataned me and my family,then I reported the matter to incharge of sterling holidays Mr Menon and Mr... More 

Was this review helpful? Yes 7
India
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 11, 2015

Now a days this resort is under complete renovation and total maintenance.They provide different rooms or near by block which are not so good. It is an average two star hotel with no parking facilities or other activities. No Wi-Fi and entertaining amenities. It become boring. The room services are so good. It is also very far from Mall Road,... More 

Was this review helpful? Yes 4
SterlingHolidays, Owner at Manali - White Mist, A Sterling Holidays Resort, responded to this review

Dear Sir/Ma'am, Namaste! Thank you for choosing to holiday with us at Manali - White Mist. We appreciate your taking the time to share your review of our resort. We apologize for not being able to deliver a usual Sterling experience to you and your family. We are extremely regretful for the inconvenience caused because of the renovation process. We... More 

New Delhi, India
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed May 2, 2015

I stayed there in Jan 2015 with my family. No idea how they treat their direct guests, but the service they offered to us, a sterling vacation member, was terrible. Their wash rooms had no dental kit or comb etc, even when asking for basic stuff like these, got different response from different staff members, one said they don't have... More 

Was this review helpful? Yes 6
SterlingHolidays, Owner at Manali - White Mist, A Sterling Holidays Resort, responded to this review

Dear Sir, Namaste! We appreciate your taking the time to share your review of Manali - White Mist. We sincerely apologize for the poor service by our staff. We are sorry that we could not live up to the pleasant holiday expectations you have had at our other resorts. We have shared your feedback with the Resort Management team at... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed April 24, 2015

Though the resort is under maintainance most of the rooms have excellent view. Very peaceful location and 180 degree view of snow clad mountains. Staff is extremely well trained and special mention needs to restaurant staff. Even being a non member I would prefer to stay here whenever in Manali.

Was this review helpful? Yes 5
New Delhi, India
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed April 22, 2015

Really good buffet, food and restaurant services, decent rooms and well serviced. Really nice lawns and hospitality. The 2 rooms at the top floor are definitely to grab for, with ultra spacious room space and really good bathing rooms.

Was this review helpful? Yes 6
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