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All 99 Manali hotels

Hilltone Resorts & Spa

3.5 of 5 Hotel   |   NH-21, Opp. Span Resorts | 14 Kms Before Manali, Manali 600072, India
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Hilltone Resorts & Spa
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Ranked #94 of 99 Hotels in Manali
A recent review
5 of 5 stars reviewed 3 days ago
Rakesh183
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49 reviews from our community

Traveler rating
    26
    7
    1
    4
    11
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23
16
Solo
0
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I stayed here in July 2014 with my wife and kid.The resort's staff welcome us with smile.It was my 2nd trip in the Hilltone Resorts after my marriage. I feel surprises to see the better look and great changes for recreations like CRICKET ZONE, SPA and many other changes. Room was spacious and cozy.Mr.Sukh Ram's ( Manager ) staff team... More

Was this review helpful? Yes 1
Hilltoneresorts, Manager at Hilltone Resorts & Spa, responded to this review

Dear Rakesh Thank you for taking out time to write this nice review about our Hotel The Hilltone Resorts & Spa Manali. We are very happy that you enjoyed your stay with us, especially for complimenting us for the rooms and view. We look forward to welcoming you back soon! More

Gurgaon, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed at Hilltone Resorts for 3 nights in Aug. 2014.It is a great place for couple to stay.Rooms are neat & clean equiped with all necesseties.Room service was quick with smile.Nice food makes it even better. Location is really charming, the Holy River BEAS flows just opposite the Resorts.Staff is very caring & helpful. We enjoyed the trip a... More

Was this review helpful? Yes 1
Hilltoneresorts, Manager at Hilltone Resorts & Spa, responded to this review

Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We have visited MANALI in the month of July and selected Hilltone Resorts & Spa after searching many other hotels.We stayed there for 3 Nights and 4 days. Staff is very co-operative and polite. Room was clean and all things are in same line. Fabulous food was served with a smile.Hot Water supply ( SOPLAR SYSTEM ) is the unique... More

Was this review helpful? Yes 1
Hilltoneresorts, Manager at Hilltone Resorts & Spa, responded to this review

Dear Guest, Thank you for your review. We have always believed that travelling with a team or group is a stressful endeovour, and if we are able to provide customer service that would lessen some of that stress, then we are on the right track. We look forward to another opportunity to host you at our property, and once again,... More

Delhi
1 review
1 of 5 stars Reviewed 4 weeks ago

First of all it is 10 KMs away from manali, on the higways. Market is not accessible easily. Not maintained - In Bathroom door have broken have notch. In Short the money I have paid for the room is not worth for the room they call Luxury rooms. I could not understand what is their definition of Luxury. Pool table... More

Was this review helpful? Yes
Hilltoneresorts, Manager at Hilltone Resorts & Spa, responded to this review

I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into each issue that you have noted, in an attempt to correct and improve our mistakes.. More

New Delhi, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 30, 2014

A well organized and memorable trip at hilltone resorts manali. liked playing badminton specially with my hubby and time spended was worthfull.food was so delicious. hope to visit again soon for more fun and memorable moments.

Was this review helpful? Yes 1
Hilltoneresorts, Manager at Hilltone Resorts & Spa, responded to this review

Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. Thank you... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 22, 2014 via mobile

A well maintained hotel with an awesome view of nature. Great and testy food quality, coprative staff, nice park and all necessary things r available which r available in big big hotels ... overall excellent services they are providing.

Was this review helpful? Yes 2
Hilltoneresorts, Manager at Hilltone Resorts & Spa, responded to this review

Thanks for the review we appreciate that. We will always give you a same hospitality More

Rudrapur, India
1 review
5 of 5 stars Reviewed July 3, 2014

The location of the resort is itself amazing. The best resort I have stayed in anywhere ever. Here I stayed fm. 8th to 11th june with my wife.The decor of the resort is impressive.The cleanliness of resort as well as the common area is impecable.room was well maintained.Room service was quick with a smile.A tasty food was served at all... More

Was this review helpful? Yes
Hilltoneresorts, Manager at Hilltone Resorts & Spa, responded to this review

Dear Guest, Thank you for your review. We have always believed that travelling with a team or group is a stressful endeovour, and if we are able to provide customer service that would lessen some of that stress, then we are on the right track. All of our staff believe in providing that personalized service, and they are very good... More

New Delhi, India
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 17, 2014

Booked Hilltone Resorts and Spa through Expedia.co.in and horrible Experiences in the Hotel and felt cheated when things promised at the time of booking, such as,Room Service, WiFi, Doctor on Call and Swimming Pool were not available in the hotel.quality of the room and bathroom was as worst as it could be and not at commemorating with the Tariff Card... More

Was this review helpful? Yes 3
1 review
2 of 5 stars Reviewed June 16, 2014 via mobile

I had a terrible experience I was booked for 3nights but same day I left the hotel terrible rooms that give dirty smell rooms are dirty kitchen area worst then local dhabha crockery so dirty not even clean if you have big area that doesn't people can waste their money extra smart people on reception still they have not refund... More

Was this review helpful? Yes
Hilltoneresorts, Manager at Hilltone Resorts & Spa, responded to this review

I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies.. But... More

Sirsa, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 22, 2014

We stayed in this Resorts from 14th to17th Mar.during our holiday trip to Manali. It was so comfortable.Room was clean and all needful items was at proper place.We enjoy our evening ( with tea & cookies ) at the bank of River Beas. Mr. Sukh Ram , the Manager,suggest us the tour plan to spare time and money.The driver was... More

Was this review helpful? Yes 1
Hilltoneresorts, Manager at Hilltone Resorts & Spa, responded to this review

Dear Mr Rohit Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. All the best and... More

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Additional Information about Hilltone Resorts & Spa

Address: NH-21, Opp. Span Resorts | 14 Kms Before Manali, Manali 600072, India
Location: India > Himachal Pradesh > Manali
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilltone Resorts & Spa 3.5*
Number of rooms: 33
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