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Manuallaya -The Resort Spa in the Himalayas

#8 of 107 Hotels in Manali
Certificate of Excellence
Sunny Side, Chadiyari, Manali 175 131, India (Formerly Ambassador Resort)
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Manuallaya -The Resort Spa in the Himalayas
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Manuallaya -The Resort Spa in the Himalayas
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263 reviews from our community

Traveler rating
    159
    75
    23
    5
    1
See reviews for
106
94
4
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Manuallaya -The Resort Spa in the Himalayas
See the most recent reviews
1 review
5 of 5 stars Reviewed May 25, 2013

The hotel is at a very good location with great servives,great spa,staff is very friendly specially the spa staff and the lady at the reception Ms Rashmi.the stay in this awesome hotel for the month of april with my wife and children was worth remembering for liffetime becuz of great view from oir room and i'd recommend this hotel to... More 

Was this review helpful? Yes
Management response:

Dear Mr.Vikas, Thank you for your kind words regarding the services you received at our resort. We pride ourselves on superior customer service and I am glad to see that my team members went above and beyond to make your stay more comfortable. I'll be sure to share your feedback with them as well as look forward to having you... More 

Hyderabad, India
Contributor
17 reviews 17 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed May 13, 2013

The 'dark mutton 'speciality and the cosmopolitan platter will make everyone happy.The rooms are nicely done.Our room 406 was a beauty with a stair case leading to the childrens room on top .The balcony opens to the snow clad mountains,a rivulet,a place of worship and cottages with plush green cover welcomed us.The lens look forward to capture the game between... More 

Was this review helpful? Yes
Management response:

Dear Mr. Das, Thank you for your kind words regarding the services you received at our resort. We pride ourselves on superior customer service and I am glad to see that my team members went above and beyond to make your stay more comfortable. I'll be sure to share your feedback with them as well as look forward to having... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 27, 2013 via mobile

We stayed here on holiday for 3 nights from 21st to 24 th April.From the front office to the rooms to the restaurants,there is ultimate perfection.The restaurant staff specially captain Dhogra and his assistants deserve compliment for their services and going overboard in making us feel comfortable.The rooms were well kept and bathrooms clean.just one suggestion to the management here... More 

Was this review helpful? Yes
Management response:

Thank you for your kind words regarding the services you received at our resort. We pride ourselves on superior customer service and I am glad to see that my team members went above and beyond to make your stay more comfortable. I'll be sure to share your feedback with them and specifically commend Kanchan Dogra as well as look forward... More 

MUMBAI
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 18, 2013

The best place to be in Manali. Undoubtedly the best resort. Don't look at choices anywhere else. If it is Manali, then this resort. Views to service - awesome. You can't find anything better. Location is great, close to the mall, away in tranquility and gives you the best of views and experience of Manali. Have been there atleast 5... More 

Was this review helpful? Yes 1
Management response:

Thank you for your kind words regarding the services you received at our resort. We pride ourselves on superior customer service and I am glad to see that my team members went above and beyond to make your stay more comfortable. I'll be sure to share your feedback with them as well as look forward to having you again sometime... More 

United States
Top Contributor
94 reviews 94 reviews
26 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed March 30, 2013

Stayed three nights at Manu Allaya. Checked in after a long day on the road. Had requested for two twin beds in each room, but we were given one queen bed. We were friends sharing rooms so were disappointed for not getting what we wanted. We arranged the hotel through a tour company. The treatment at the front desk was... More 

Was this review helpful? Yes 2
Management response:

Dear Guest, Thank you considering our resort for your stay in Manali. Your feedback is valuable to us. The entire team at Manuallaya, Manali, is disappointed to know that your expectations were not met in totality. I have personally looked into this matter and also shared your valuable feedback with the relevant front office and housekeeping teams. We are also... More 

Kochi (Cochin), India
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 4, 2013

We stayed for 2 nights, hotel was booked through agency. We were given garden balcony room nice big room with shared garden , I would recommend people to book room that gives you mountain view, food was nice, very nice n helpful staff. It's a bit far from the main markets but for couples I would recommend it.

Was this review helpful? Yes 2
Management response:

Dear Guest, Thank you considering our resort for your stay in Manali. Your feedback is valuable to us. The entire team at Manuallaya, Manali, is disappointed to know that your expectations were not met in totality. I have personally looked into this matter and also shared your valuable feedback with the relevant front office and housekeeping teams. We are also... More 

jaipur
Top Contributor
120 reviews 120 reviews
80 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed March 2, 2013 via mobile

The hotel,s location is good , The checkin process is fast with efficient front office team , The rooms are good , The restaurant is superb with good food and service , The housekeeping services are věry flow where you have to řemínd ať least twice for any service request , The in room mining menu is finé but if... More 

Was this review helpful? Yes
Management response:

We appreciate that you took the time to review our hotel. My apologies that you were not satisfied with the housekeeping services and for the inconvenience you had with your meals. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in... More 

Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 18, 2013

Very good place to stay in manali.. good food, good ambiance and fully equipped with all amenities... maintained as per international standards and truly enjoyed my time@ Manu Allaya...I recommend to stay at this place if anyone plans to travel to manali

Was this review helpful? Yes 3
Management response:

Thank you for your kind words regarding the services you received at our resort. We pride ourselves on superior customer service and I am glad to see that my team members went above and beyond to make your stay more comfortable. I'll be sure to share your feedback with them and their supervisors. More 

Dhaka City, Bangladesh
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 14, 2013

Beautiful resort, neat and clean and nicely designed.scenery from the room balcony is awesome. At night, the view of mountains and the sound of river Beas creates a harmonic environment.Service of the staffs were very sincere,eager to serve and friendly. They arranged evening events which are fantastic. If I go to Manali again definitely I will stay in this place.

Was this review helpful? Yes 6
Puneetbhambi, General Manager at Manuallaya -The Resort Spa in the Himalayas, responded to this review

Dear Guest, Thank you for taking the time to review our resort. We truly value the opinions of our customers and we apologize that we did not meet your expectations Providing our guests with the best possible hospitality and service has always been our mission. We have addressed the issues. We want you to know that we truly enjoy sharing... More 

Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 12, 2013

we stayed for 3 nights during this winters. Resort's service is more than excellent. Staff is friendly , prompt and co-operative. service is grt and overall property is very nice with beautiful view. definitely recommended.

Was this review helpful? Yes 3
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