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Crowne Plaza Hotel Gurgaon

#16 of 210 Hotels in Gurgaon
Certificate of Excellence
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Site 2 Sector 29 | opposite Signature Tower, Gurgaon 122001, India
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Crowne Plaza Hotel Gurgaon
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622 Reviews from our TripAdvisor Community

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Nairobi, Kenya
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

- Being a first time visit to GurGaon - we found everyone very helpful and friendly - the rooms were spacious and the hotel very clean and beautifully located away from the hussle and bussle of Gurgaon - We particularly found it pleasant with making conversation with two specific staff members from the front desk team - who both went... More 

Helpful?
Thank 370bhavnak
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

I have stayed here many times and the hotel is great. The rooms are spacious and very clean with an amazing shower. Location is great too as there are plenty of restaurants to chose from and the Cyber hub is only a 10 minute drive away where you can chose from many bars and eateries.

Helpful?
Thank Michael W
Team_CPTG, hotel staff at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Nalin Mandiratta General Manager Crowne Plaza Gurgaon More 

Singapore, Singapore
Level Contributor
35 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I had a change of schedule in between my trip so I had one night to stay in New Delhi. I was able to book at Crowne Plaza Rudrapor. The location is a bit far away from Delhi but not too far away from the airport. The hotel was excellent. The staff were very kind and sincerely happy to serve.... More 

Helpful?
Thank LevAgus
Team_CPTG, hotel staff at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Nalin Mandiratta General Manager Crowne Plaza Gurgaon More 

Mtwara, Tanzania
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

Loved every things about this hotel. liked the atmosphere very pleasant,room was very clean and interior design of the hotel really was very nice.Friendly and helpful staff specially some of staff like Kusum she did really appreciate with my mom.

Helpful?
Thank Sumitsam
Team_CPTG, hotel staff at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best regards Nalin Mandiratta General Manager Crowne Plaza Gurgaon More 

Vienna, Austria
Level Contributor
88 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

hotel location is good , close to airport, close to my work , but due to some bad service not usefull , dont come back ! other better hotels nearby! if you are first time guest or spire elite status doesn t matter the service is the same , which maybe is good for first time guest but perhaps not... More 

Helpful?
Thank markus20er
Team_CPTG, hotel staff at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest, Thank you so much for your review of our hotel. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. Rest assured that we will employ our best efforts in making sure that such an experience will not... More 

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

" don't pay in full since then the service becomes horrible " I did paid in full and asked the front office to send the bell boy at midnight on the day of check out nobody turned up...my mom(67 yrs) ended up carrying her own luggage.

Helpful?
Thank arifpremji
Team_CPTG, hotel staff at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. The inconveniences that marked your stay with us is truly regretted by the team. Please be assured that this is not something that we are known for; having said this, we will leave no stone unturned to eradicate this issue. We do... More 

Bengaluru (Bangalore), India
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I recently stayed at the hotel on a business trip to Delhi. The hotel is centrally located very near to Huda City Centre, Sector 29 (5-10 mins drive), half an hour from cybercity. The rooms are spacious and beautifully done. The service is quick and attentive. The buffet breakfast is alright with decent spread, however not very large. I do... More 

Helpful?
Thank Nitidas
Team_CPTG, hotel staff at Crowne Plaza Hotel Gurgaon, responded to this review

.Dear Guest, Thank you for sharing your experience with us which highlights the aspects of our hospitality that made your stay a memorable one. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best regards Nalin Mandiratta General... More 

Dundee, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is fantastic, so clean, everyone is friendly and helpful. Rahul Pratap in the hotels IHG club lounge was excellent. Always made me feel welcome during my 2 weeks in Gurgaon, really friendly and helpful and made sure I had everything I wanted throughout my stay. This was my second stay and if I go back I will definitely... More 

Helpful?
Thank Graham B
Team_CPTG, hotel staff at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest, Thank you so much for your review of our hotel.We are glad to know that you enjoyed our service; your continual support will encourage us to perform our best services and more considerate environment. We look forward to welcoming you back to our Hotel again in the near future. Sincerely, Nalin Mandiratta General Manager Crowne Plaza Gurgaon More 

Chennai (Madras), India
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Crowne Plaza is a great place to stay. The rooms are spacious and has all facilities to make the stay very comfortable. The restaurants are really good. The staff were extremely courteous - right from the front desk to the security staf to the restaurant staff.

Helpful?
Thank R B
Team_CPTG, hotel staff at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best regards Nalin Mandiratta General Manager Crowne Plaza Gurgaon More 

San Francisco, California
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here on a fabulous holiday organized by World spree. The beds and bedding were heavenly. The best Masala tea. Breakfast buffet was delightful: high quality, lots of variety, tasty food, fantastic staff. Everything we were hoping for at this hotel, our first stop when we arrived in India.

Helpful?
1 Thank SFCalFamily4
Team_CPTG, hotel staff at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best regards Nalin Mandiratta General Manager Crowne Plaza Gurgaon More 

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