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Crowne Plaza Hotel Gurgaon

#19 of 199 Hotels in Gurgaon
Certificate of Excellence
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Site 2 Sector 29 | opposite Signature Tower, Gurgaon 122001, India
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Crowne Plaza Hotel Gurgaon
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Crowne Plaza Hotel Gurgaon
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491 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vijayawada, India
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I definitely vote a 5 star for this property which is just outstanding May be i am a little biased coz i m stumped by the room up gradation from regular to a suite room. Also during my stay i have observed that the staff treated each and every guest as their own I would rate food also a five... More 

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New Delhi, India
Level Contributor
223 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is located adjacent to the Delhi Jaipur H.W and is easily accessible from Exit 7 from While coming from Delhi. Now a days as the toll plaza is gone , it hardly takes 20 min to reach from airport to hotel. The hotel has large business meeting floors which can cater to large gatherings of more than 100... More 

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1 review
5 of 5 stars Reviewed 4 weeks ago

Excellent service excellent employer by Prakash and Arun I am very much happy from his service I will visit again it's really nice hotel And nice location very convenient for business trip and for travel for every thing very good view for hotel top room so I suggest please stay 7 flor 7004

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2 of 5 stars Reviewed 4 weeks ago

I was on my business trip and was checking in at 11pm . To my utter surprise the room was not ready. How can a hotel which has taken your booking is not responsible enough to keep the room ready at midnight ???? More so I had to go to these morons every 20 mins to check whether they have... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Mukesh A, Thank you very much for taking the time to share your comments online. We always strive to provide world-class accommodations and outstanding guest experiences, however, on this occasion we apologize your stay was not as comfortable as it could have been due to the type of service received particularly with the preparation of the room which caused... More 

New Delhi, India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stayed in this hotel on a weekend.me n my daughter are both working people.Hence we wanted to relaxe on a weekend.Hotel is very neat n clean. staff is curtious n helpful.Chef Yasin makes lovely cakes.Buffet breakfast had a large spread.Spa n pool are good.massages were done by experts n were excellent.Sector 29 has a great option of variety restaurants... More 

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Singapore, Singapore
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 25, 2015

The rooms are spacious and well equipped for business traveler. I enjoyed my stay and the staff are helpful. The check in and check out process were smooth. There were some misses in their service when I visited their restaurants but they were quick to correct it.

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Singapore
Level Contributor
58 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed June 15, 2015

First and foremost five stars for the sleep quality. No issue with the bed, room temperature, or pillows, blankets. So pretty decent place. Location is good and close to my destination so no complaints at all. Now coming to the point on why the two stars gone - not so good infrastructure. Be it the power which goes off periodically... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear srikrishnak, We would like to express our gratitude for your honest review and for staying with us. We are happy to hear that you appreciated our location and our comfortable rooms. While we are happy with your kind comments, we would like to apologize for the failing to exceed your expectations with regards to our electrical and Wi-fi connections.... More 

Halifax Canada
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 10, 2015

Most importantly - I slept well (quiet, dark and cool enough). Musty air (not sure they ever clean A/C vents) - but that is almost everywhere in Greater Delhi I have been. Good soap/shampoo products. Some of the best Indian food I have had at the buffet. Nice bar area - though they could read the 'small crowd' better (we... More 

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ShuvenduBanerjee, Director of Sales at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest We deeply regret the inconvenience caused to you during your last visit to Crowne Plaza Gurgaon. We have taken your feedback into account with utmost seriousness. I appreciate that you are expressive about your feedback, which has given us more insight. This is certainly not our general operating standards. I have personally taken it up with the team... More 

Gulbarga, India
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 6, 2015

I stayed here for 1 night for medical conference organised by a educational society. I had never heard of this Crowne Plaza ( accomodation was booked by organisers) and was totally in love with the rooms despite the nonscenic location of hotel ( well, its Gurgaon and you can only see sectors). It wont be exaggeration to say that the... More 

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Noida, India
Level Contributor
56 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed June 2, 2015

Hi, everyone. I visit Crowne Plaza for dinner, and I found the nice decorum there, dining area is also very nice, food quality is also good, there are different varieties of food, drinks, salads, sweets, north indian food. I had a good experience

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