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All 190 Gurgaon hotels

Crowne Plaza Hotel Gurgaon

5.0 of 5 Hotel   |   Site 2 Sector 29 | opposite Signature Tower, Gurgaon 122001, India
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Ranked #16 of 190 Hotels in Gurgaon
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
r00mac London, United Kingdom
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397 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

I stayed for 5 nights on business. My standard room was very comfortable and the facilities excellent. It was for me however the staff which made the trip. Friendly, professional, and couldn't have been more helpful. During my visit my plugs tripped, by way of an apology (it only took 30 mins to resolve) I was left 2 dozen roses,... More

Was this review helpful? Yes
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest Greetings! Thank you very much for your lovely compliments for our hotel and the team. We are delighted and encouraged to receive such feedback and my team joins me in assuring you that we shall continue to work hard to delight our guests. We also look forward to welcoming you back to our hotel soon. I am sure... More

Mumbai
Contributor
19 reviews 19 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

I had to book myself at the Crowne Plaza last minute owing to a mistake on my bookings while in Delhi. The staff was extremely accommodating while helping my book my room, and very friendly through out. Loved the room, the finishing touches and the way it was designed. The only thing I found odd was that the pillows given... More

Was this review helpful? Yes
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest Greetings! First of all, we are glad you chose to stay with us. We also deeply appreciate your feedback about the hotel and the spa, and I am sure the team at the Spa will be delighted to receive such positive feedback. My apologies for not having met your expectations at the breakfast, and my chef and I... More

Contributor
13 reviews 13 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The CP Gurgaon is everything I expect from a decent business hotel, with the added bonus of relaxed surroundings, excellent restaurants and service which is second to none. Very close to Gurgaon business district and convenient distance to the airport (30mins depending on traffic), the location is perfect. Good for a short or long stay, I wish I was staying... More

Was this review helpful? Yes
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest Greetings! We are delighted that you enjoyed your stay with us.My team and I thank you for taking the time to write about your experience, which I have no doubt makes an impact on our prospective guests reviewing such feedback. We look forward to welcoming you back soon. My team thanks you for writing such complimentary words of... More

Enschede, The Netherlands
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 1 week ago

Have stayed here 4 times while being in Delhi/Gurgaon for business. Great hotel, very good rooms, staff is very friendly, want to help you as much as possible. Breakfast and diner are very good as well, good quality of the food.

Was this review helpful? Yes
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest Greetings! First of all, a big thank you for choosing to stay with us on your visits to Gurgaon. A true testament of a hotel's success is when guests choose to return to the hotel over and over again, and we are truly grateful. We are also appreciative of your lovely comments about our hotel, the food and... More

Bareilly, Uttar Pradesh, India
Contributor
14 reviews 14 reviews
12 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Crowne plaza is really a beautiful property with a very good location,easily approachable from all the good places to visit,Food & services was really amazing,Really enjoyed my 3 days stay there,surely visit again.

Was this review helpful? Yes
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest Festive Greetings from Crowne Plaza Today Gurgaon. We are delighted to know that you had a great stay with us, and even more grateful that you too precious time out to write about it. My team and I thank you for your lovely comments and assure you that we will continue to do our very best to continue... More

Senior Contributor
26 reviews 26 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Soothing ambience, high service orientation! We wanted to have a navratra thali and we're aiming to hit pandora road to dine at Gulati's. Called and got a response that we cannot assure a table, bookings are not taken, you may come and wait.....the queue is 45 min long! Changed our mind and started looking at few hotel offering navrata's thali... More

Was this review helpful? Yes
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest Greetings! First of all, thank you for choosing to visit our hotel among many others you could have, and we are truly grateful. We also deeply appreciate your providing such a positive feedback about our hotel and the team. We have taken your comment on the food blandness and communicated the same to our chefs, and assure you... More

Abu Dhabi, United Arab Emirates
Top Contributor
62 reviews 62 reviews
12 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have to say that I admire everything about this hotel. Firstly, being a Platinum Elite member with IHG I should admit that Crowne Plaza Gurgaon is the best IHG property I have stayed in since I started staying with them in 2011..... Infact, this Crowne Plaza feels like Crowne Plaza on Steroids......that is, If you compare to this property... More

Was this review helpful? Yes 1
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest Greetings! Thank you very much for your profound and wonderful compliments about our hotel and the team. Every member of my team joins me in thanking you profusely for taking precious time out to write about your experience and we are truly honoured and motivated. We look forward to welcoming you back soon, and assure you that we... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

For people like me who travel and are away from home, it is not the hotel or its brand or what it looks like, etc., that makes us want to come back again, it is the people and must compliment the management for the selection of its staff - who are not just good but superb. Recommend the hotel because... More

Was this review helpful? Yes 1
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest Greetings! Thank you so very much for taking precious time to write about your experience at our hotel. Indeed, it is the people in a hotel who provide the soul and heart to a magnificent building and decor, and I am proud that my team did make you feel special and that you had a delightful stay. I... More

Kota Kinabalu, Malaysia
Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 17, 2014

Good hotels with great rooms and good staff. Really a business hotel but still has nice pool and gym facilities. Has a Firefly meat grill restaurant. Coffee shop food was great with good buffet. Lift security guys a bit annoying.

Was this review helpful? Yes
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest Greetings and thank you so very much for your wonderful compliments to the hotel and the team. We appreciate that very much. Your appreciation has been communicated to the team and we look forward to be of service to you in the near future. While we appreciate the elevator security feedback, due to heightened risk assessment in Indian... More

Hong Kong, China
Contributor
17 reviews 17 reviews
6 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed September 16, 2014

The hotel staff is always welcoming, with greetings and smiles when you enter the premises. They have always been attentive to my needs and are quick to offer their service or ask if I may need anything. The experience from check-in to check-out is pleasant and prompt. The F&B service is first rate, particularly Cafe G where the chefs there... More

Was this review helpful? Yes
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest Greetings! Thank you for such a motivating and inspiring compliment for our hotel and the team. While communicating to the team your comments, I must confess it made me proud to be able to lead such a team. Please accept my team's and my appreciation for taking time off and writing such a note. We look forward to... More

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Additional Information about Crowne Plaza Hotel Gurgaon

Address: Site 2 Sector 29 | opposite Signature Tower, Gurgaon 122001, India
Phone Number:
Location: India > Haryana > Gurgaon
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Hotel Gurgaon 5*
Number of rooms: 234
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Also Known As:
Crowne Plaza Gurgaon
Gurgaon Crowne Plaza

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