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All 193 Gurgaon hotels

Crowne Plaza Hotel Gurgaon

5.0 of 5 Hotel   |   Site 2 Sector 29 | opposite Signature Tower, Gurgaon 122001, India
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Ranked #20 of 193 Hotels in Gurgaon
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
Manashi_G New Delhi, India
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422 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Delhi, India
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Lovely stay at this hotel, spacious rooms, quiet spaces, nicely done decor, small things they do including an attentive staff greeting you whenever they meet you (not all hotels do this) ... the way they make guest comfortable in a room that say - "we care" including mags to read and a bose system - thumbs up on that !... More 

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ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest Greetings! Thank you for your kind words of appreciation and encouragement for our team. Truly inspiring and we promise to work harder to delight you on your future visits. We are sorry to hear that we could not provide for a room on your earlier stay, and please do send in an e-mail to me at arindam.kunar@ihg.com so... More 

colorado
Top Contributor
55 reviews 55 reviews
49 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for one night as part of a Gate 1 India tour package. Very nice, warm cookie (I had two!) upon arrival, classy superb buffet and most of all safe and secure. No negatives on this place at all - spectacular staff. One minor recommendation to the Hotel staff though - when a TripAdvisor Senior Reviewer tells your duty... More 

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ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest Greetings! Thank you for your stay at our hotel and your review of the standards of product and service. Your compliments have been communicated to the team, and we are indeed very proud that you had a pleasant stay and we look forward to your return. Your recommendations on Tripadvisor means a lot to us, and appreciate your... More 

Singapore
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel for a week on a company trip in January 2015. We also used the hotel for a workshop with international attendees. The hotel was about a half hour away from the Delhi Airport. Service at the hotel was excellent. Some of the staff could recognise me and greet me by name. Across the board, the... More 

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ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest Greetings and thank you for your lovely comments about our hotel, the facilities and most importantly about our team. It is feedback such as these that make it worthwhile for us to put our best foot forward and motivates us all to do our best for our guests. We have taken note of the spicy food remark and... More 

Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago

Checked into this one on 17th January 2015, and was there for a brief period of 1 night and 2 days. Really warm vibes, and heartfelt ambience. The rooms were excellent, and hospitality is highly commendable. I would suggest this hotel to any friend traveling to or around Gurgaon. At a proximity of about 25-30 minutes from the airport, it's... More 

Was this review helpful? Yes
ArindamKunar, Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest Greetings and thank you for your lovely comments and appreciation of our team members. We are glad that you enjoyed your stay and hope that you, your colleagues and friends will stay with us on future visits. Regards Arindam Kunar, General Manager More 

Pune, Maharashtra, India
Contributor
18 reviews 18 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Being a very old Priority Club member, I feel trapped, choosing Crowne Plaza despite awful experiences. Though relatively much better than the cousin Okhla, their orientation seems to be around running an infrastructure business, garnished with sporadic instances of hospitality. Service requests given in the morning need reminders at night. You are left to wonder when your request will be... More 

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ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest Greetings! First of all my sincere apology to you for an experience that did not live upto your expectation of IHG as well as our hotel. While we pride ourselves of superior levels of service standards, I am concerned about your experience, and as the leader of the team, I am not oblivious to my role in ensuring... More 

Johannesburg, South Africa
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the moment you arrive, the welcome is heartfelt. I have been to a number of hotels around the world,but this is the Crown (pun intended). Check in was a breeze. I took a taxi from Delhi airport which cost about 750 rupees, cheaper than the shuttle cost that the agent suggested. But on arrival, the front desk was efficient... More 

Was this review helpful? Yes
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest Greetings! Thank you for your wonderful appreciation of our hotel and team. Each and every word of praise that you have showered on us not only motivates us, but also inspires us to do more for our guests. On behalf of my team, I promise you that we will continue to strive for the highest levels of service... More 

Chandigarh, India
Top Contributor
51 reviews 51 reviews
23 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is newly constructed IHG property. Very spacious, with good measure of light and space. The Rooms are spacious and modern. Free Wi Fi was offered. The Break fast was a good spread and very welcoming and polite staff. Highly recommended for Business and Leisure visit. For my superior room, they offered to and fro pick up from the Airport.

Was this review helpful? Yes
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest Greetings! Thank you for your compliments which are truly motivating for our team. We will continue to work towards delighting our guests and providing product and service standards that will match the best in the world. Regards Arindam Kunar, General Manager More 

Canberra, Australia
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We actually stayed at this hotel to attend a wedding. The staff were friendly courteous and efficient. The rooms were clean, very comfortable and large. We were located on the top floor (not sure how we jagged that) but great views albeit for the smog. The hotels had all the amenities that you would require for all types of travellers... More 

Was this review helpful? Yes
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest Greetings! Thank you for choosing to stay with us during your visit and we appreciate your compliments to our team and the hotel. We are glad that you enjoyed your stay. We certainly will look into the pricing of our wine menu at Wildfire and train our team to offer a wider range of wines at all price... More 

New Delhi, India
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stay was good, but could be better. 1. We were given a room with a good view. However, the window panes were very dirty and appeared not to have been cleaned since a long time. We could see a window cleaner on the other side of the building and he would reach our room after 3 to 4 days of... More 

Was this review helpful? Yes
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest Greetings! Thank you for your incisive and detailed feedback. It is feedback such as these which help us to enhance our service standards and train our team members for better service standards and appreciation of our guests' needs. Please be assured that we have taken your feedback seriously and appreciate that you had a pleasant stay but for... More 

Israel
Senior Contributor
42 reviews 42 reviews
35 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 20, 2014

The hotel is easy to reach from the airport. Rooms are spacious and well equipped. High speed internet is charged but the free 'slow' internet was sufficient for all my needs. Breakfast is very rich. The hotel has a Brazilian restaurant which offers good dinner option right at the hotel. Very convenient. Would definitely stay again on trips to Gurgaon.

Was this review helpful? Yes
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest Greetings! Thank you very much for staying with us and then taking precious time to write about your experience in such a positive and complimentary manner. These kind words are truly motivating for my team, and I wish to thank you immensely. We hope to welcome you back soon. Regards Arindam Kunar, General Manager More 

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Additional Information about Crowne Plaza Hotel Gurgaon

Address: Site 2 Sector 29 | opposite Signature Tower, Gurgaon 122001, India
Phone Number:
Location: India > Haryana > Gurgaon
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Hotel Gurgaon 5*
Number of rooms: 234
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Also Known As:
Crowne Plaza Gurgaon
Gurgaon Crowne Plaza
Hotel Style:
#9 Business Hotel in Gurgaon
#10 Spa Hotel in Gurgaon
#10 Family Hotel in Gurgaon
#17 Luxury Hotel in Gurgaon

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