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All 192 Gurgaon hotels

Crowne Plaza Hotel Gurgaon

5.0 of 5 Hotel   |   Site 2 Sector 29 | opposite Signature Tower, Gurgaon 122001, India
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Ranked #20 of 192 Hotels in Gurgaon
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
kmsquant Bengaluru (Bangalore), India
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440 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bengaluru (Bangalore), India
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars NEW

I stayed in Crowne Plaza Hotel, Gurgaon for four nights recently. Right from the time I entered the hotel till the time I checked-out, it was an amazing experience. To put it in one sentence, it was one of the best business hotel experience I had. Firstly comes the convenient location of the hotel - right across NH8, ideal for... More 

Was this review helpful? Yes 1
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest Greetings! Thank you very much for your lovely feedback about our hotel. While we appreciate you liked the convenience of the location, it is even more heartening to note that our team delighted you. We look forward to your return and assure you of our continued efforts. Regards Arindam Kunar, General Manager More 

New Delhi, India
Contributor
15 reviews 15 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Its a good infrastructure but like any hotel property in India, its expensive. I believe all the hotel industry in India has to improve its pricing and give value for money. But leaving that apart, all amenities, facilities and food are at par with any global hotel facility.

Was this review helpful? Yes 1
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest Greetings! Thank you very much for your lovely feedback about our hotel. While we appreciate you feedback on the price, I am glad that our team delighted you. We look forward to your return and assure you of our continued efforts. Should you require special rates for regular visits, do meet with our sales team on your next... More 

Singapore
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Overall, I didn't get a feeling that I was staying at an IHG property. I've stayed at the InterContinental Grand in Seoul, Korea and I was benchmarking my stay at Crowne Plaza to that since both are IHG properties. 1. I booked the room online on the website for our contracted rate which includes an airport transfer from the hotel.... More 

Was this review helpful? Yes 3
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest Greetings! Thank you very much for your candid and detailed feedback. At the outset, as the leader of my team, please accept my sincere apologies and my team and I assure you that your feedback will be taken seriously and with the urgency that it deserves. We have already internally reviewed each and every point you have made... More 

Mumbai
Senior Contributor
38 reviews 38 reviews
33 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I was there with my colleagues as a part of organising committee for annual conference. And our stay for 3 days, including the event was near perfect. Room are big, neatly done and very comfortable. Service was top class, it was very quick and efficient. Breakfast spread was humongous. They had full fledged Chinese counter catering to large no of... More 

Was this review helpful? Yes 2
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest, Greetings! Thank you for your kind words of appreciation. We are delighted that you liked our hotel among other choices and your decision to stay with us on your future visits is a great feeling for us, and very reassuring. We look forward to be of service to you and your colleagues. Regards Arindam Kunar, General Manager More 

Tampere, Finland
Contributor
17 reviews 17 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Well I had a great expectations before checking in at this Hotel during this week specially after having a wonderful experience in Crowne Plaza Mayur Vihar staying there for more than 5 weeks.Also during my business trip I stayed in Holiday Inn Delhi Airport.All this excitement & charm of coming to CP Gurgaon was over during a check-in when guest... More 

Was this review helpful? Yes 3
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest, Greetings! At the outset please accept my apologies for not having lived up to your expectations and specially when you had such pleasant experiences in other hotels of our group. I assure you that your feedback is being taken very seriously by me personally, and my team and I have initiated some changes in our process as well... More 

Melbourne, Australia
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Very clean, very spacious, huge selection of food to choose from at breakfast, great internet, laundry service fantastic, friendly staff! The gym was suitable, not huge, but enough for a good workout, both aerobic and weights. The pool was nice and good for laps too. Safe to walk over to Sector 29 for a restaurant or bar. Shopping malls only... More 

Was this review helpful? Yes
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest A true testament of our ability to delight our guests is their will to return, and your willingness to do so in a very happy reward for my team and I. We will continue to provide the highest levels of service and hope to welcome you back soon. Regards Arindam Kunar, General Manager More 

Houston
Top Contributor
71 reviews 71 reviews
37 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

It is located in a nice area, it is a very nice hotel, very modern and super clean. Great breakfast. They also have a nice bakery kiosk with really nice food in case you need to purchase some sweets or small bite. Staff is friendly and polite.

Was this review helpful? Yes 2
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest Greetings! Thank you very much for your lovely comments and appreciation of our hotel and the team. We make every effort to ensure that our guests have a pleasant stay and it is quite rewarding to receive compliments from our guests. We hope to welcome you back soon. Regards Arindam Kunar, General Manager More 

Yorkshire
Top Contributor
575 reviews 575 reviews
110 hotel reviews
388 helpful votes 388 helpful votes
4 of 5 stars Reviewed 1 week ago

In many business trips to Gurgaon had only stayed so far at the Oberoi/Trident/Leela and as they were all full it was a good opportunity to try somewhere else. In the end I only stayed for one night and this comprised of arriving at 0330 and leaving at 0815 - so not long to make a true assessment! Receptionist was... More 

Was this review helpful? Yes 2
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest Greetings! Thank you for choosing to stay with us on your visit. Although your choice was driven by non availability at other hotels, we hope that the brief but pleasant experience you had on your stay would motivate you to stay with us on your future visits. We also deeply appreciate your taking time to write about your... More 

Johannesburg, South Africa
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My colleagues and I had spent a few days at the Crown Plaza. The service was excellent, staff was helpful and friendly and our stay was extremely comfortable. We are traveling throughout the world on business and this was one of our best stays

Was this review helpful? Yes
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest Greetings! My team and I are thrilled to hear about your feedback. To be considered the best of your world wide travel, and the appreciation of our efforts is very gratifying and a result of the teams dedication and passion for our guests. We are glad your colleagues and you enjoyed your stay, and look forward to welcoming... More 

Johannesburg, South Africa
Top Contributor
73 reviews 73 reviews
36 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

What a nice new hotel this is! Very convenient just 15 minutes away from IG international airport, and the same to the business district of DLF Cyber city. As with all up scale hotels in India the service is impeccable. There is so much staff on hand that what ever you want or need it is looked into and after... More 

Was this review helpful? Yes
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest Greetings! Thank you for your compliments to the hotel and our team. While I am glad that the location of the hotel is an advantage for our guests, it is your feedback about our team and the service standards which is truly encouraging and we thank you for taking time to write about your experience. Hope to see... More 

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Additional Information about Crowne Plaza Hotel Gurgaon

Address: Site 2 Sector 29 | opposite Signature Tower, Gurgaon 122001, India
Phone Number:
Location: India > Haryana > Gurgaon
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Hotel Gurgaon 5*
Number of rooms: 234
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Also Known As:
Crowne Plaza Gurgaon
Gurgaon Crowne Plaza
Hotel Style:
#9 Spa Hotel in Gurgaon
#10 Family Hotel in Gurgaon
#10 Business Hotel in Gurgaon
#16 Luxury Hotel in Gurgaon

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