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All 189 Gurgaon hotels

Crowne Plaza Hotel Gurgaon

5.0 of 5 Hotel   |   Site 2 Sector 29 | opposite Signature Tower, Gurgaon 122001, India
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Ranked #15 of 189 Hotels in Gurgaon
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
HittSenior Kota Kinabalu, Malaysia
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389 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kota Kinabalu, Malaysia
Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Good hotels with great rooms and good staff. Really a business hotel but still has nice pool and gym facilities. Has a Firefly meat grill restaurant. Coffee shop food was great with good buffet. Lift security guys a bit annoying.

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Hong Kong, China
Contributor
17 reviews 17 reviews
6 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel staff is always welcoming, with greetings and smiles when you enter the premises. They have always been attentive to my needs and are quick to offer their service or ask if I may need anything. The experience from check-in to check-out is pleasant and prompt. The F&B service is first rate, particularly Cafe G where the chefs there... More

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Houston, Texas
Contributor
12 reviews 12 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

I loved this hotel! The rooms were professionally decorated with modern touches and wonderful amenities. Every member of the staff was professional and courteous and more than willing to help with any need. The infinity pool was gorgeous and the gym/spa was a sanctuary from the noise of the city. I was privileged to receive a massage by Binny and... More

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calcutta
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for a day. Prim and proper hotel. Food is very good with wine included in buffet. However, the reception is too slow for check in and out. Room service and gym guys were really good. Locationwise, it is excellent.

Was this review helpful? Yes 1
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest Greetings and thank you for choosing to stay at our hotel. We appreciate your candid feedback and am glad that you loved the food and the gym. Your feedback on the check in process has been conveyed to the team, who have promised to ensure that they work harder and ensure a speedy check in for all our... More

Chennai, Tamil Nadu, India
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 15, 2014

I stepped in to the Crowne Plaza expecting a luxurious experience but in reality far from it. For a 5 star facility, the rooms look worn. The tv in my room was from another decade and the water in the shower doesn't drain properly. The staff were friendly but everything in the room was really disappointing. Breakfast was a saving... More

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ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest Greetings! First of all thank you for your candid feedback. It is feedback such as these which help us identify areas that we need to improve and assure you that we take every bit of feedback very seriously. While we do apologize for the inconvenience, please be assured that our hotel is known for the highest standards of... More

Vienna, Austria
2 reviews
5 of 5 stars Reviewed August 10, 2014

This is a great Hotel with nice rooms, very good Food and a very professional staff. The whole staff is very nice and friendly and tries to help you with whatever you Need. Especially the Concierge are good guys, like I needed some stuff and two guys, Suresh kumar and Prakash, went to to buy and deliver it to me.... More

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ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest Greetings! We are extremely happy to receive your feedback and the team conveys ts appreciation to you for taking precious time out to provide such compliments. We assure you that we will continue our efforts to ensure a pleasant stay for all our guests and we look forward to welcoming you back. Regards Arindam Kunar, General Manager More

Wales, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 3, 2014 via mobile

I stayed here whilst on business in Delhi many times during 2012/2013. Each time, I found my room to be clean and well presented, with good facilities, including a Bose audio system. The hotel is well located, and I found the in-house restaurants to offer a good selection of very tasty food. Both Cafe G and the Brazilian restaurant offered... More

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ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest Greetings! First of all a big thank you for your continued patronage of our hotel and my gratitude for taking precious time to write about your experience in such great details. I can assure you that nothing motivates my team and me as much as words of appreciation such as yours. We continue to strive to provide the... More

New Delhi, India
Contributor
17 reviews 17 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 1, 2014

You can't go wrong with this hotel . . . It is well located in the city (walking distance from the Leisure Valley market that has something for everyone from Starbucks and Coffee Bean and Tea Leaf to Downtown MicroBrewery and Mamagoto's oriental fusion cuisine, easy access to NH8 and around a 5 minutes drive from Cyber City). The rooms... More

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ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest Greetings! We are simply delighted and proud to have made your stay a great one. My team and I are grateful to you for such a positive feedback and it certainly motivates us all. We look forward to seeing you on your next visit, and assure you of our continued effort to ensure a wonderful stay. Regards Arindam... More

New Delhi
Senior Contributor
49 reviews 49 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 13, 2014

This hotel is located in a good place in Central Gurgaon right off of NH8 (the highway that leads to Delhi). Most notable to me was their customer service evident in all parts of the hotel. I stayed 7 nights and on my last Saturday, since I had a late flight, I asked for a late checkout which they were... More

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ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest Greetings! A big thank you for a candid and detailed feedback about our hotel and your experience. We are also grateful because it is feedback such as these that help us become even better and ensure delighted guests. I assure you that while your compliments will be communicated to the team, your suggestions are being taken on board... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 11, 2014

Its gonna be my first trip to india for one week and to avoid being lost in translation, i called the hotel for airport pickup today while in am still in singapore. However, i was transfered from the front desk to conciage (which was no one picked up) and had to dial again going through the entire transfer process which... More

Was this review helpful? Yes 1
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest Greetings! Thank you so very much for your feedback and taking the time to write about your experience. Your feedback is a great opportunity to address the shortcomings and ensure no recurrence of such complaints in future. I am sure you had a pleasant stay with us, and our Front Office Manager had met you personally. Regards Arindam... More

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Additional Information about Crowne Plaza Hotel Gurgaon

Address: Site 2 Sector 29 | opposite Signature Tower, Gurgaon 122001, India
Phone Number:
Location: India > Haryana > Gurgaon
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Hotel Gurgaon 5*
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Also Known As:
Crowne Plaza Gurgaon
Gurgaon Crowne Plaza

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